First of all, I drove up from San Diego on a Sunday.Evening. I spoke with Fabian Escobedo and he…read morewas awesome. I knew the exact vehicle I wanted and I told him if he gets the best dea possible, I would drive up and get it thst night! Fabian, listen to me, understood my needs, got me the price I needed, all over the phone and we drove up and bought it. Finance was awesome.No pressure sales tactics. I'm very, very happy with our experience there. In the best part is, we save thousands versus the dealership here in San Diego

It really depends on who you get. I've brought my LC here before and Stephanie helped me and was…read moregreat, but unfortunately she wasn't in this day. I brought my car back for a TSB for my Land Cruiser to replace the squeaking in the brakes and got assigned Ray Carrera. I explained what I needed and informed him I would wait, and he said that was okay. When I went out to look previously, I saw my car sitting in the exact same spot for about two hours. All they really needed to do was order the part for me, so I don't even know if they ever actually tried to work on it. After four hours with no update, I finally went out to talk to him. He then gaslit me and claimed he had told me I should've left the car there instead of waiting for it. Because he still couldn't provide an accurate estimate on how much longer it would take after making me wait four hours, I ended up asking for his manager. After talking to the manager, they said they'll order the part immediately and I was able to drive off in ten minutes.

We stopped by to check out a Kia EV9 they had listed on their site. After speaking with Norman and…read moreBrian, it was clear right away that we were dealing with professional and genuinely relatable people. Used car sales can carry a negative stigma, but from our first impression, there was no pressure or typical sales tactics--just a team focused on helping us with the Kia EV9. When we sat down to go over financing and numbers with Frank, we expected the usual back-and-forth with a sales manager--but that wasn't the case at all. He was straightforward, honest, and just as professional. The entire team was transparent, including clearly explaining the ceramic coating add-on so there were no surprises. Even after we left the lot, they continued to go above and beyond--quickly addressing a couple of follow-up questions and a small concern we had. We absolutely love our EV9, and we've already been recommending them to others looking to get into an EV. If you're in the market for a well-maintained EV and a smooth, no-pressure buying experience, this is the place to go.

Drove an hour with my family for a car that was sold the night before... even though I confirmed…read morethe appt in the morning. Tried out other cars I liked but found out the advertised price is not the actual price. +$5k of wheels and ceramic coating, and fees as an additional cost. It's mentioned in the listing that this may be the case, but it's always the case on every car. What I REALLY didn't like though was the "extra" DMV fees, which is not allowed. Those are fixed costs...Last, when asked about the manufacturer warranty, it was overstated. We did like our sales rep, inventory, but the pricing strategy was really not ideal.

Max help us, great costumer service, he is so friendly we highly recommend to friends and familyread more

If you are tired of the typical, high-pressure corporate dealership experience, do yourself a favor…read moreand come here. It is incredibly rare to find a business with this much history they've been a family-run Ford dealership since the 1920s, and you can truly feel that legacy the moment you walk through the door. They treat you like a neighbor The entire team is wonderful, honest, and deeply knowledgeable. They take the time to listen, answer questions, and make sure you're taken care of, whether you're buying a new vehicle or getting service done.

Thank you Carbeeco! I love my X4 M! our family is looking forward to getting another car with you…read moreguys!

Liars. Liars. Liars…read more They don't even deserve this 1 star. Ever since I bought my Sienna here, I've had brake squeaks. I took it back three times, and the last time I took it back, they said they replaced all the pads and rotors but didn't give me a receipt. About two months ago, the manager called me back and tried to guilt trip me into removing the review. He said, "Did we really deserve that one star? We tried everything we could to fix the problem." I told him, "You didn't fix the problem. That's just an excuse. "The reality is you did not fix the problem." He said, "Well, at least give us some credit. We put in new rotors and the pads." I said that was nice but it doesn't fix the problem, and they keep lying over and over. Lies over lies. Yesterday, I took it to have the brakes inspected and get an oil change, and come to find out, the front is at 7 and the back is at 3. I drive about 200 miles a week, so there is no way. They probably never even changed any brakes or rotors at this point since they never gave me a receipt. They lied to me repeatedly. I hate when I am taken out to look like an idiot, and I have the proof from the inspection receipt. I will report this to the Better Business Bureau now.

*For service only*…read more Probably the best service department I have worked with for 20 years now. Between Porsche, ram, Audi, Mazda, and now my Jeep I can confidently say with no doubt this service department absolutely kills it every time. Worked with Dean and others and it's always the same thing. 5 star service and the guys in the back are FAST.

It genuinely hurts my heart to leave this review because I have been a loyal customer of this…read moredealership for years when it comes to oil changes and service. The service department has always treated me well, been professional, and is the reason I kept coming back. Shout out Tony! Unfortunately, my experience with the sales floor was the complete opposite. I came in expecting honesty and transparency, especially as an existing customer, and instead felt misled and pressured. The numbers presented to me did not align with my original lease paperwork, and when I asked for clarification, I was not getting straight answers. I would never recommend anyone come here to buy a car. Thank goodness I did my research beforehand and brought my lease paperwork with me so I knew what my costs should have been. I feel bad for customers who may not know to do that research and could end up paying far more than they should. I work in sales myself, and experiences like this are exactly what give sales professionals a bad reputation. Honest sales builds trust. Shady tactics destroy it. This was incredibly disappointing because I wanted to continue doing business here. There is a huge difference between the trustworthy service department and the experience I had with the sales side. I don't even know if I would return to the service side though after today's negative experience with sales.

When I first saw the reviews online, I was a little suspicious about how genuine they were. As an…read moreengineer who works at a large e-commerce platform company, I've seen enough online review patterns to recognize when something feels off. Still, I decided to visit anyway since I had nothing to lose. What I experienced only confirmed my concerns. Many of the reviews praising how "kind" and "helpful" the salespeople are simply did not match my experience and felt questionable. The dealership appears to be run by a Middle Eastern family and seems to cater largely to that community. There are Arabic signs throughout the place and many flashy, expensive cars. That in itself is not a problem. As a Hispanic person, I understand that some dealerships focus on particular communities--Mexican dealers may cater to Spanish speakers, and some Chinese dealerships market to new Chinese immigrants. That's simply how business works. However, in my experience the attitude changed drastically once negotiation began. It felt like they were used to dealing with wealthy overseas buyers who don't negotiate much. When I tried to negotiate, the tone became hostile and disrespectful. I was mocked, yelled at, and verbally abused. I also got the strong impression that customers who don't look wealthy--or who are Hispanic, Black, Asian, or otherwise perceived as not fitting their typical buyer profile--may be treated differently. Based on what I experienced and some patterns I noticed in other reviews, the behavior can come across as xenophobic and borderline discriminatory once they assume you might not be able to afford the car. If you still decide to visit, I strongly recommend going alone. Don't bring your girlfriend, wife, parents, or friends unless you're comfortable with the possibility of being insulted in front of them if negotiations don't go their way. Personally, I would suggest looking elsewhere. In today's economy, many used car dealerships are struggling and buyers often have more negotiating power than before. There are plenty of other places where you can get a better deal and be treated with professionalism and respect.

Mo was so patient with us, answered all the questions we had. Helped us to choose the perfect car…read morefor us. Even tho we were her until after they closed, he patiently set up our phones and explained the car to us. Please come by to get your next car!! Thank you Mo and the whole team

I had scheduled an appointment and apparently a few things had been lost in translation,…read morefortunately Kathryn in the Service Department was able to rectify the situation and provided superior customer service! This is the second time I've had Kathryn as my Service Advisor and I appreciate her honesty, tact, and manner! A true pleasure to work with!

I had a very disappointing experience with AutoNation Honda of Costa Mesa…read more They advertised a new Honda Odyssey for $39,000, which is what prompted me to make the drive all the way from Los Angeles -- nearly two hours in traffic. I confirmed the listing before heading down because I didn't want to waste a trip. When I arrived, I was told the vehicle wasn't actually available. Not only that, but the "new" Odyssey was supposedly a loaner vehicle that was still on the way from Honda and wouldn't even be available for another 60 days. That's not what was advertised. It felt like a classic bait-and-switch tactic -- advertise an aggressive price to drive clicks and get people in the door, only to tell them the car isn't really available once they show up. Driving two hours based on inaccurate information is incredibly frustrating and a waste of time. If you're shopping from out of town, I'd strongly recommend getting written confirmation with a VIN and verifying that the vehicle is physically on the lot before making the drive. I wish I had. Very disappointing experience

I want to be fair with this review, so I'm going to lay out exactly what happened and let you…read moredecide for yourself. The Good: Zed runs a no-nonsense operation. No pressure tactics, no surprise fees, fair pricing, and a quick and easy transaction. It's refreshing compared to the typical used car dealer experience, and I genuinely appreciated that. The Bad: I drove off the lot and immediately noticed two warning lights on the dash: charging port fault and airbag. You know how cars flash a few lights on startup and they disappear within seconds? That's what I assumed. Besides, you're spending $50K+ on a car and you don't expect to drive away with these active warnings. I simply trusted Zed on that. Both turned out to be real issues. $1,400 paid to fix it. During my inspection, one of the Falcon Wing doors hesitated when opening. Zed said it was probably the sun, shade, or dust interfering. I took his word for it. It wasn't. $650 quote from Tesla. One week later, a steering rack warning appeared. $4,000 quote. Total damage in week one: over $6,000 on top of the purchase price. My Take: I want to give him the benefit of the doubt and assume he didn't know about these issues. But either way, it's clear these cars aren't being thoroughly inspected before they hit the lot. I'd give 3.5 stars if I could, but $6,000+ in repairs within a week makes 4 stars hard to justify. Would I buy from here again? "Maybe..." But next time I'm bringing my own inspector, spending more time on the test drive, and checking every light, every panel, and every moving part myself. Bottom line: Good dealer. Smooth process. But do NOT skip a thorough pre-purchase inspection. Do NOT assume the car is in good condition because you're having a good experience during your time at the dealership.

These guys are the real deal! Absolutely zero hidden fees or mandatory add-ons which means the…read moreprice you see is the price you're going to pay... I wish all dealers operated like this. I worked with Zed on my purchase and communication over text was flawless. He took the time to make sure I understood the ins and outs of the vehicle and worked with me to get a decent value for my trade-in. Well worth the drive from San Diego for me. If you're in the market for an EV, do yourself a favor and start here first. Tons of cool cars on the lot.