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    Roto Rooter - Sandusky

    2.3 (3 reviews)
    Open Open 24 hours

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    Services - Roto Rooter - Sandusky

    Plumbing inspection

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    3 years ago

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    10 days ago

    I would love to leave a review, however, they never showed up nor did they call to let us know they couldn't make it or to reschedule.

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    3 years ago

    They looked at the request but never got back to me at all. Not even to say they were Not interested in looking at our project.

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    Bayside Comfort

    Bayside Comfort

    (5 reviews)

    They never even returned our calls even though we pay a annual contract. Disappointed with this…read morelocal company.

    This company has been servicing our boiler for 5 years, after they bought out the company that had…read moreinstalled it the year before. Each year at the beginning of the cold season I scheduled them to come out to do any prep / maintenance and start the unit up. Each winter when the temps would drop below 0 degrees the unit would stop working and I'd call them out for service. There were many different techs that looked at the unit and serviced the unit - typically they'd tell me they thought the issue was the intake was sucking in exhaust - but that never made sense to me considering there were never issues until the temp dropped below zero. Recently the unit wouldn't start, so they sent out new tech who told me the "pump for the unit wasnt big enough to circulate the water" so I'd need a new pump which would cost well over $1000. I had told the tech that the unit was throwing a "blocked" error, and let him know I'd be getting estimates from other companies. The new company I called for an estimate sent someone out that has experience with the boiler system we have, he spent about an hour in the basement and then came up to explain to us why the unit has never worked properly - it wasnt installed correctly, the plumbing was all wrong and the exhaust & intake tubes were installed incorrectly. He also said it was clear that the unit had never been cleaned and serviced properly even though we'd had Bayside Comfort out every year to do so. It can be fixed, but we've chosen to replace it. I would never recommend Bayside to anyone. We spent a lot of money over the years for supposed maintenance and repairs with no solutions in sight, and one call to another company got us all the answers we'd been looking for. (as a side note, the tech from the new company told us whoever had serviced the unit last had intentionally deleted the last 2 error codes so it took him longer than it normally would to find the issues.)

    Roto Rooter - Sandusky - plumbing - Updated July 2026

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