****WARNING**** I…read morewas the recent GM of this location for 3 weeks. The previous owner sold the franchise to the new owner. The new owner has no idea how to operate a business. For starters the previous owner turned off charging tax to clients and when the new owner realized he wasn't collecting tax he threatened to charge myself and the tinter to deduct it from our checks. I fixed the problem. And told the owner I didn't appreciate being threatened because of his lack of knowledge. Secondly, he's collecting tax on labor which is cheating clients. It's is NOT a retail business, it's a service. You don't pay tax on labor, secondly if you want to collect tax on tint you have to have an itemized receipt. Once I brought this up the new owner didn't care about what's right... he doesn't know tax laws. Please stay away from this location. Go to Round Rock or the Austin location where the ownership has a clue. If you've been to this location in the past month and paid money I would fight the charges. You have been taken advantage of.

I shopped around a bit before making a decision as to who I'd be giving my business to…read more.. I was blown away by the customer service and phone etiquette at Black Optix Tint. This is a great crew of guys. They were incredibly patient and helpful while I was deciding on which product to go with and what tint level to select. My truck came out great and they knocked it out quick on a Saturday morning. I've already recommended them to a friend who will be using them in them in the near future. I highly recommend these guys!

I had my daughter's Prius windows tinted with a ceramic tint. Great install great service. Keeps my…read moredaughters car significantly cooler t price was good and they treated my daughter well an didn't try to take advantage of her

Brought my new Tesla model 3 for a tint and it turned out perfect! John helped me out and gave me a…read moregreat deal too when I inquired via Yelp. The process took about an hour. There's a plaza right next door that has food & a boba cafe to go to while you wait too. Overall highly recommend

I got my new Tesla Model Y tinted here today and the service was excellent. I had an appointment…read morelater in the day and called them to see if I could get in earlier and they were able to accommodate me. The entire staff was very nice and welcoming and they have a nice waiting area with snacks and drinks you can have for free while you wait. I'm definitely coming back here for my PPF and any other tint services in the future.

Requested a quote and they got back to me quickly. Everything was laid out and simple to…read moreunderstand. I read through their material and picked what I needed and booked online. I had a last minute scheduling conflict and had to move my time. They were very accommodating, getting me in earlier the same day. The day of the appointment I was seen on schedule. They told me it would take about 90 min. 90 minutes later they were explaining the care requirements and I was on my way. I really appreciate their customer service and flexibility. Even more I appreciate how easy they made everything. Highly recommend this place

Shade Vault has another five-star rating from me. I had…read morewhat I thought was a little trouble with the ppf on the doors. He did not say, that's the way it's supposed to be or "Oh that just happeens, or that's what it's supposed to look like. He took the time to show me and point out what actually was happening and why. Even went as far as to put new PPF on them. Like I told you them before you have a lifetime customer with me A++++

Recently got my 2017 BMW tinted darker from the manufacturer tint. Lukas with Shade Vault was…read moreextremely helpful in helping me choose the right tint for my suv, very informative about the tint itself and was able to get me in quickly. The day of my appointment went smoothly and professionally and will definitely refer Shade Vault to family and friends.

Everyone was very kind, the service was quick it only took like 20 minutes and I left with exactly…read morewhat I wanted.

I do not recommend doing business with Shannon and her tinting business and this is the reason why…read more So I called her shop on Friday afternoon March 27th. She said she's only doing house calls and the soonest she was available is Wed Apr 1st (today). I really needed it done by Monday but reluctantly I agreed to wait for Wed so her team could come to my home and knock it out. I gave her my full address, city state and zip on Friday. I spoke to her Monday and Tuesday this week to re-confirm address, pricing and details of what was to be tinted. Lo and behold she waits until one hour before her team is supposed to show up at my house today to tell me oh by the way she made a mistake and it's going to be $600 for me instead of $500. She is blaming it on the fact she didnt know our home was so far. She had opportunities to punch our address is on Friday, again on Monday and again on Tuesday but she claims she never did until one hour before arrival and now I've wasted 2-3 days of time when I could have gotten this job done elsewhere Monday morning or Friday afternoon last week. Horrible business practices this place has and I will never recommend anyone to them.

I called several shops -- the way they answer questions, and were very honest, put them in a…read morecategory by themselves. When I got there, it was very clear both Ricky and the manager Eddie have a very discerning eye. It speaks to their craftsmanship. On the phone, Ricky was very easy to talk to. He patiently explained the process, and answered all my questions. He even gave me a call back, with more detailed information from the manager. It was very considerate, and thorough. Exceptional customer service.

I needed window tint on my Range Rover Sport and these guys delivered perfectly. I called same-day…read moreand they got me in right away. The whole process was super quick in and out with a clean, high-quality install on the XPEL XR Black ceramic tint. No waiting around, no upsells, just fast and efficient service from start to finish. The tint looks amazing, heat rejection is noticeable already, and everything was done exactly how I wanted it.

Excellent quality installation of all-around tint on my SUV. Sixth vehicle they have done for me.read more

I was so pleased with the work on my BMW. I have nothing but great things to say about the service…read moreI received.