Total scammers. Avoid them at all costs!!! Do not waste your time going to this dealership. They advertise a price then add Bogus costs by 2k. I still negotiated a price and brought the car home only to find scratches in the windshield. When I test drove it I didn't see it due to all the sales writing they had on their. I thought it was just dirt until I tried to clean it off. They knew it was there but sold it anyway with out saying a word. Of all the Nissan Dealerships i"ve been to, this one is the worst. read more

I walked in this dealership with my pre-approved letter from capital one. I told them I don't want me credit run because I already have my printed out approval. The finance person(ABBY) lied and said I was denied by capital one and run my credit 6 times against other banks. When I called capital one they said they never got an application from the dealership now my credit score has crashed they wont return my calls nor do I have the car.. They dealership is the worse ever. read more

So let me start by saying I didn't buy my car at this dealer so they didn't have any real reason to treat me like I had bought 10 from them but that's exactly how Alina Napolitano from service treated me. She should honestly be running the whole damn thing! She was FANTASTIC! I'm a headhunter I meet TONS of people I know good people when I see them and she was lights out excellent! Responsive, on top of her stuff, kind, understanding honestly this dealership is lucky to have her! read more

They treated me really well here. Tyler and Matt helped me out. They were very courteous and timely with their service. All in all if your gonna go to any dealership, this is the one you should pick. read more

Route 33 Nissan - Oil Change Stations Near Me - Hamilton Square, New Jersey

do not buy from here !! they try to increase my price after negotiation by $4,000.. i told them no thank you and went to leave and all of a sudden i got my price after four attempts to receive my negotiated original deal!! smfh!! places a giant rip-off scam!! know your pricing and have it in writing before attempting any negotiations or business deals with this horrible dealership read more

My problems arose after the car buying negotiations and what was promised verbally not being held up on the end of the dealership. Here is the story... The deal with the sales manager Kash was to come back with my end of lease statement from my previous car which would include disposition fee and over mileage (which I had) and anything over $500 they would pay for, I had agreed to an additional $500 in cash making it $1,000 out of pocket to me. I also had a letter from their dealership stating they will pay said fees. I call with my end of lease statement from my previous car and the headaches begin: Kash no longer works there. GREAT! I'm transferred to another sales manager Lauren Geiger who listens, not happily, to my explanation of what's owed, promises a call back, big surprise... never calls. I call back on Monday and am transferred to yet another sales manager Demetrius (didn't get a last name) explain my story yet again, he also promises to call me back by end of day. Guess what? No call back. I now have to go the route of emailing Nissan corporate to assist with this awful dealership, who returned my email with a phone call (finally! Someone called me back) explaining the dealership was unwilling to agree to the previous sales manager Kash's terms. Since the dealerships are individually owned there was nothing they could do, or so they claim. Did you expect a happy ending to this story? There isn't one. WARNING! If you are foolish enough to go here, GET IT IN WRITING, HAVE THE SALES MANAGER SIGN IT, HAVE THE FINANCE MANAGER SIGN IT AND PUT IT IN YOUR PAPERWORK. This place doesn't care about you once you are out the door and will not uphold any negotiations not listed on the final paperwork. I sent an email to the following Nissan corporate contacts, I did not receive a direct email from any of them but it must have been forwarded appropriately because I was contacted a day later from a corporate rep. 'jose.munoz@nissan-usa.com'; 'Walter.Burchfield@nissan-usa.com' 'fred.diaz@nissan-usa.com'; 'kent.ohara@nissan-usa.com' 'carlos.ghosn@renault.com' Hopefully this works for you if you need to escalate an issue. read more

I cannot stress enough how horrible my experience was with this deceptive dealership. I saw a car I really liked advertised on cars.com that was available at Route 33 Nissan. My boyfriend called Route 33 personally and gave the salesperson the stock number, everything was confirmed from price to availability. We explained that we would be driving an hour to get to the dealership, so it was important there were no hidden fees or charges because then it would just be a waste of everyones time. The salesperson confirmed the price of the car that was listed on cars.com and told us to come over. After arriving at the dealership, I test drove the car and loved it and asked if we could estimate a final purchase price with tax and tags. When we sat down with the sales woman, she magically had added $2000 extra to the final purchase price of the car. I pulled up the ad directly from cars.com, showed her the dealers notes and told her of the confirmation over the phone of the listed price. I assured her that if that were the case we would have never come to look at the car in the first place. The $2000 is apparently waived for loyal customers who have purchased a car from Route 33 within the last 3 years. The manager came over, who is extremely rude and a typical scumbag car salesman. He accused us of not reading the fine print, and said he would knock off the $1895 finders fee and even proceeded to offer us a "great deal" on a brand new car. As I attempted to show him the cars.com ad, he cut me off and said that they have been having issues with cars.com not including the information about the extra $2000 not being included in the final car price. Needless to say, my boyfriend and I got up and left and told them they should really contact cars.com to clarify this information because they are falsely advertising their inventory. The salesperson my boyfriend originally spoke with at Route 33 Nissan on the phone called him back the next day to ask if he was able to go and look at the car. He explained the entire situation and the salesperson was appalled and said he was going to talk to his manager and see what could be done. We never heard any response after that call, however I did look on cars.com and see that the car I went to look at as well as some of their other listed cars have been removed from cars.com. Hope this helps someone in the future and saves you a trip to have to deal with these scumbags! read more

BEWARE!!!!!! They will rob you blind. We negotiated a number. When it came to signing the paperwork, they added payments and raised my monthly payment. I was never asked or told about the change, which is illegal. Do your research. They will also con you into believing that your car is worthless and give you bottom of the line trade. My experience was very traumatizing. Don't waste your time or money. Stay away!!! read more

Got a letter saying they'll pay off the current lease, everything else blah blah. So i called to inquire about it and get a lease quote for a vehicle. As of 5 mins ago, I've called them 3 times in 2 days and thus far, I've been transferred to some random voice mail mid-call, mid sentence, been told they were going to talk to a manager and get back (w/out ever getting a call back) and then finally get transferred to front desk while on hold. This is before me even stepping a foot inside the dealership. I think I'll pass. read more

Worst place ever. Walked in and the used car manager was very rude and disrespectful to me. Came in looking for a used car and straight away he told me "we don't have anything for you, and congratulations on getting your license" I'm 21 years old and Iv had 3 cars. Their loss on business. I'm so disgusted. read more

ROUTE 33 NISSAN = TERRIBLE SERVICE I have a leased 2017 platinum nissan maxima from Mt. Holly nissan with a wheel and tire protection plan that I pay an additional fee for every month. This specific plan covers anything from curb rashes to flat tires and gaurentees that if it can't be fixed... it is to be replaced. Well I brought my car to route 33 nissan to get this flat tire repaired and they are telling me they cant find my plan and it isnt working out. After a call with mt holly nissan they told me to just pay route 33 nissan and they would find a way to reimburse me for it. I was told i would have had to pay $50+ to have them plug a tire which is ridiculously over priced. After an argument with the service manager i decided to leave without getting it fixed. Route 33 nissan allowed me to leave their shop as an unhappy customer on a flat tire. This isn't my only bad experience with route 33 nissan. I went there about 4 months ago to get my oil changed and they returned my car to me with mud all over the passenger side and my front bumper LITERALLY HANGING off my car by a clip. They denied responsibility and refused to look at the camera to see if i brought it in that way... (which i clearly didn't). If you are wondering why they have 4 stars on google, it's because the service department offers you $10 gas gift cards to go on google and write fake 5 star reviews... so odds are if you see anyone writing a 5 star review for this dealership they were probably bribed into it. If you are reading this before deciding which dealership to go to for service or the purchase of a vehicle. I highly recommend driving the extra 20 minutes for Mt. Holly Nissan. They treat you like family there and they don't nickel and dime you. read more

2017 Maxima is our 3rd new car lease from these guys ... we are very happy .... great service and made deals we didn't think were possible all 3 times. Coming back for Rogue SV next year. read more

Since I moved to the area several years ago, I've had all of my vehicles serviced at Route.33 Nissan... My overall experience has been very positive, the service is always prompt, friendly, and comprehensive. The technicians are great at indicating potential service issues, recalls, and other vehicle related info to help keep my Altima running strong. I can't say enough good things about this dealer, top notch service every time usually with a smile and a laugh... read more

Route 33 Nissan - Oil Change Stations Near Me - Hamilton Square, New Jersey

The prices online are a lie. They will add $4k to the price once you actually sit down with the sales rep. The service is even worse, almost 3 hours for a 5 minute oil change is completely unacceptable especially when there's only 5 customers. My advice go somewhere else, keep your time and money. read more

My first preffered dealership. Awesom customers management and brilliant deals. They offer really good post deal services and maintenance options and have geat relationship managers. I found this dealership a place to look for my next car purchase too. They also have got a lot of used inventory. Check out read more

The worst dealership ever they completely false advertise their cars I found one of their cars listed on CarGurus for 15,995 when it was time to discuss price the car was jacked up 10,000 making the actual total of the car 25,000 and this included a 4,000$ warranty for a 2019 Kia forte and a 3,999 used car inspection fee which is a complete scam unless they had to tear the whole car apart to inspect it idk what they are charging almost 4,000 for, I was told this is included in all purchases no matter what car I buy if that's the case it should be in the listing price!! Also my salesman was extremely rude and unprofessional as soon as I told him I was going to be purchasing through my bank he told me he had to speak to his manager to confirm he goes outside and starts talking and giggling and smoking a cigarette with his coworker for 5 minutes while I am literally sitting there watching him . That is when he then came back with the 25,000$ price. Don't ever work with them especially young people I am 19 and they tried to get over on me thinking I didn't know any better, a bunch of losers read more

I bought my Nissan Altima here in 2009, with a trade in. They gave me a fair price on my trade in and a great deal on my car. The car now has 90,000 miles and still runs great. I've never had it serviced anywhere else. I came in today for my free birthday service and, as usual, everyone working here is super friendly and accommodating. This is the only place I'd go for anything Nissan! read more

With so many negative reviews, I felt compelled to write about MY experience having my car serviced here. Overall it was great... fair and reasonable, it took about an hour to get my car checked out and when it looked like it would take longer than I could wait, they put me in a rental car no charge for the day. Nice, friendly people. You can't always predict what your experience will be based on Yelp reviews! read more

I highly recommend your next purchase at rt33 nissan. The staff is very friendly and always there to help. I went in to pete to get a new truck. I came out with a good looking 2011 silverado for the right price too. No pressure pushed on to me to get it or anything. It was up to me if i wanted it or not. I recommend a few family members there an for that they filled up my tank for me. Couldnt be any better then that read more

Route 33 Nissan - Oil Change Stations Near Me - Hamilton Square, New Jersey

Terrible customer service the sale person got a truck from a different dealership told us that the truck is coming from a dealership that is 1 hour and 45 minutes away when we looked at the truck. They increase the price 5000 more then the original price of the truck. We found the listing in the truck from the other dealership under the seat which by the way was only 5 minutes away. They can not be trusted. they deserve no stars read more

Hubby and I stopped by Rt 33 Nissan unannounced and was greeted by a very friendly and accommodating receptionist Diane. Diane promptly located a sales agent named PJ who introduced himself and got us the keys for the vehicle we came to test drive. PJ was very friendly and accommodating, assisting us from the test drive thru negotiations. PJ was patient and respectful throughout the process, and I'm sure will agree, I was not an easy sale! The car was perfect, the price was right and the experience was better than most. I would have given 5 stars if the process didn't take so long, At the end of the day, I would recommend PJ and Diane and we will be back! read more

Route 33 Nissan. I had a great time dealing with Route 33 Nissan and their employees. Everyone their was great and had smiles. Abby was my representative and she explained everything to me and how my car was going to be, very knowledgeable. Also explained my payments prior to starting my paperwork's which also convinced me that I need to get a car from them. I was in and out really fast and made a deal same day I made an appointment. I recommend this to everyone, especially Military personnel. -Jake Angelo- read more

We had a issue with the vehicle, called and were expecting a run around, we were surprised. They sent a tow truck, provided us a rental and when our vehicle was fixed, they dropped it off to our house and all under warranty, cost us nothing. read more

Called Ian at the dealership to request a quote on a new vehicle lease for my daughter. After going to another dealership and getting a quote, I wanted to see if I could do better. Well, Ian quoted me a price that was so much better than what I had. I was hesitant to go see him because the monthly on the upgraded model was much better than the base model I was quoted at the other dealership. I decided to go even though it seemed like it was just a ploy to get me there. I was pleasantly surprised!! It was exact. Ian introduced me to Charlie, the salesman who completed the deal, had the car prepped and spent alot of time with my daughter, explaining everything. Charlie couldn't have been better. I highly recommend Rt. 33 Nissan. A PLEASANT SURPRISE!!! Go see Charlie and Ian. read more

I saw a car online from Route 33 Nissan that we wanted to buy. We were driving from 45 mins away so called ahead to verify price of 16,900 and availability. We had financing already secured so we figured it would be a smooth, quick transaction. We were sooo wrong. When we got there they showed us the vehicle and we went for test drive. We gave them all of our credit info and filled out all their paperwork and they dragged their feet the whole time, taking FOREVER to do each little thing. THEN (after they had us there at least and hour and a half) they started in with their scam. Sales guy went into back office and came out 15 mins later with their little paper that shows the price of the car as $21,000 and change. They tell us that the online price includes a $2000 loyalty incentive so the true price is 18,900 since we don't qualify for that. PLUS every car on the lot has a $1900 dealer prep fee for them to wash and detail it. Yes, $1900 to wash and detail. We expressed our disappointment since we had driven so far and had even verified the final price was $16,900 beforehand and no one had mentioned any of that. Spoke to manager who said he would remove the $1900 prep fee but not loyalty fee. We said no thank you and left. I left a review letting people know about these underhanded tactics. A few days later we decided to just do it since it was the exact car we wanted and we needed it quickly. I called again and spoke to them to verify that they would still honor the offer of removing the dealer prep fee. They said yes absolutely and even sent me an email to verify. They said come in and we'll have you out of here in less than an hour since most of your paperwork is already done. When we got there they started in AGAIN with the same tactics. They moved SO slow and disappeared for 15 mins after every little part of the transaction (meanwhile we are trying to keep our 3 little ones under control.) At the last second AGAIN their sales manager came out and said he never agreed to remove the prep fee and he could not verify who I spoke to on the phone. I told him I had the voicemail she left me saying that they would do that price and there would be no prep fee and he said, "Well, I don't have to honor what she said." I said, "You yourself offered me that price right here at this table the day before yesterday" and he said, "Well two days ago was different from today." !!!!! After a bit of arguing he had the guts to bribe me, saying that he would only honor the agreed on price if I removed my review while he was doing paperwork. I said fine since we had our kids with us, they were all crying, and we just wanted to get it over with. Did all the paperwork and then at the final part of the transaction they tell us their doc fee is $500 (NY has max of $75, PA has max of $133), and they charge a $300 etching fee.. bringing the fees/taxes to $2100 when they told me it would be under $1500. We refused ot pay the etching fee but had already been there 3 hours with our kids and just bit the bullet on the doc fees. I was puzzled by all of this because they have such great reviews online. I find out later that they PAY someone to leave fake positive reviews. If you've had a bad experience here or want to stand up against a corporation taking absolute utter advantage of their customers, I urge you to leave them a poor review. read more

Went there to test drive a car. What a horrible experience just to test drive a car. We started with one sales man, after he got our information of what we were looking for in a car. He got up and then another guy came over asked us to move to another desk. Then this new guy said he will help us because the other guy is helping someone else. (What? There was no one else there. The place was empty. And even if the 1st guy had another customer, why did he ofter to help us in the 1st place if he was helping someone else?). The 2nd guy was not listening to my needs, disinterested. During the test drive he wanted to show me features, which I couldn't pay attention to because I was driving. So, I have no idea how the moon roof/sun roof likes like. Then he was arguing with me about things and told me things that were untrue. If you want a Nission, go to another deanship. read more

Beware of "certified pre-owned" cars. Bought a "certified pre-owned" car with two dash lights on, one for tire pressure monitoring system, other for what I thought was the passenger airbag weight sensor. Didn't have time to wait to get it fixed Saturday, told them I'd come back Monday, wasn't worrried because I assumed car was certified pre-owned. Over weekend, read in owners manual that that airbag symbol was actually for a faulty, malfunctioning airbag. Looked through purchase paperwork, saw nothing stating car was certified preowned even though the online ad said it was. Needless to say, I started to feel scammed. On Monday the sales manager assured me it was probably just a sensor and car was Certified even though I had nothing in writing (he told me I would get it later after everything was finalized because they were still waiting on my proof of transferred insurance). I learned from service dept it was not a sensor and entire airbag module needed to be replaced. So, Route 33 sold a "certified preowned car" with a faulty airbag after it had supposedly undergone a 167 point inspection. I told them I wasn't transferring my insurance until I got it in writing the car was Certified. *Fortunately, this was my only leverage and the one thing saving me from finalizing the purchase because my car insurance company's customer service was not open Saturday.* I was at Route 33 Nissan on Monday for 8 hours, from 1pm until 9pm. I had to pull teeth to actually get the Certified preowned paperwork because I told them I wasn't transferring my insurance without it and the loan would fall through. I got the certification, left with a loaner car for a full week while the "Certified" car was waiting on the part and being repaired. I still held out on transferring my insurance until everything was repaired. In the end, after sitting on the whole experience for a week, I wound up leasing a new car from them for $50 more/month for the peace of mind I wasn't buying a used lemon with a 6 year loan commitment vs. new with a 3 year commitment. They were accommodating in terms of backing out my old sale and rolling me into the lease, but I imagine it worked out better for them as well. They are salesmen through and through who see customers as a wallet and nothing more. I'll never go back to route 33 nissan. Not for service, not to turn in my lease when the term is up. Do yourself and the world a favor by driving by this place until it's either an empty abandoned lot or under new management that actually does their diligence on Certified preowned cars. The prices online also reflect a "$2000 customer loyalty discount." They advertise low to get you in the door, raise the price and pressure you to make the purchase. Nothing new. Nothing honorable. Don't fall for it. read more

Wow Nissan doesn't it bother u u haven't had a nice thing said about you..I can't even give a half a star

We brought my daughter's 08 Nissan Sentra for an oil change only. When they called me to say the car was done, they said we have a few things to go over if you have a sec. Ohh boy, here we go. They said the rear brake booster is leaking, and we should flush the brake fluid, $380+. I said OK, I'll be there in 5 minutes, put it on a lift so you can show me. When I arrived it was just being raised. Service writer and tech was there. I approached them with my daughter and now the story changed to, the tech guy who worked on it isn't here, they are trying to call him. I asked if he had a flashlight, went over to the car and not one drop of brake fluid leaking. Then they changed the story to the tech said it was making noise when you brake. They are so full of it, rear brake booster, come on. There is no rear brake booster. Next thing they will tell me my blinker fluid is low. read more

Scam artists. They charge $1900 "dealer prep fee" ($1900 for them to wash and detail the car!!), $500 doc fees (NY has doc fees capped at $75, PA has them capped at $130), $300 etching fee (you can do it yourself for less than $25), and there's a $2000 loyalty fee that's in the fine print and not included in their advertised price. Expect to pay $5000 more than their sticker price. They wait until you've already spent half your day there and they have your credit info to tell you ANY of this. Shameful. read more

A woman I know was lied to and pressured into getting work done to her car that it did not need. She declined the services... then was told the courtesy shuttle could not pick her up, conveniently after she declined the work. The only reason I know is because she asked me to drive her to pick up her car since they left her stranded. Then they charged her over 100 bucks as a diag. fee. Keeping the dealership service stereotypes alive. read more

My car AC broke and was not getting cool air after the winter. They quote me more than $2000 and told me that they need to replace the compressor as it's not working. I am not mechanics but with my limited knowledge I know by compressor fine but it's a leak. They also asked me to change few other things which is not at all required as I replaced them recently. I took my car to Midas near my home and they fixed the AC for $200 and indeed it was leak and compressor was just fine. Don't go there go to some other service center. The Acme Nissan at US 130 is good. read more

Complete false advertising First wrong mileage in advertised car Then price reflect 2000 loyalty !!!! And it don't even show in CarGurus.com Sales people are nice and helpful but I guess the managers are very tricky I would never go back there again read more

I came to Route 33 Nissan to look at a pick up truck, I took it for test drive I liked it and had to go to work so I left $100 deposit with the dealership, After a couple of days I decided not to buy the truck and so when I returned in order to retrieve my hundred dollars which they said they would return, however it has been six weeks and I've got nothing but the runaround, promises and finger-pointing. Obviously the word means nothing, they also gave me a receipt that they would be sending me a check, nothing. I revisit at the dealership just yesterday they again took my ID and my credit card and pretended again that they were concerned that I had not returned my my hundred dollars and that it would be 5 to 7 more business. These guys play the game with the best of them they're liars cheaters and not to be trusted, I almost told some people they were sitting there waiting to buy a car to walk away while they still could or don't give them any money to hold anything. As of this date the hundred dollars have not been posted to my account, I don't need the hundred dollars but it is my hundred dollars!!! read more

Shout out to Tim Kaplan at Nissan 33 for providing a great customer service experience. I went to the dealership to just glance at the 2019 Marano. He was kind enough to show it to me. "No questions" I didn't even open the car. A week later I returned to test drive it. Still no pressure at all. I simply drove it and left. After looking at several cars I feel in love with this one. Another few days later we came to an agreement and made arrangements to pick up the car. My schedule is limited and no one wants to sit at a dealership for hours, I asked Tim to please have all paperwork ready and he even accommodated an evening pick up. This was simply an amazing experience with no hassles. Please reach out to Tom Kaplan for your next car purchase Thank you Tim. "I LOVE The CAR" read more

Just recently purchased a Rouge from Route 33 Nissan and the experience was very pleasant! Abby my sales person was very helpful in making sure we got the best deal possible! Our financing manager Kioh was extremely helpful in working with us to find the best financing available, I would definitely recommend Route 33 Nissan as the place to purchase your next vehicle! read more

Great when they send u coupons to bring service cost lower! Also make you try to use there later days Tuesday to Thursday. They get really busy on weekends read more

saw a pre-owned mazda 6 for a decent price online. made an appointment to see it. It wasn't for us but we drove a Nissan Altima and it was a good price so we told them we would buy it. When the paperwork was done, they had added a $1950 "vehicle inspection fee" which , according to them, is the standard fee they charge for fixing up vehicles that are traded in regardless of the conditon of the vehicle. Their doc fee was also twice what normal doc fees are at $800. The fees and tax brought the price up $4500 above the cost of the vehicle. I was told that they will not negotiate on pre-owned cars so we left. While our sales associate , Tim was a very nice and personable sales person, the rest of the staff seemed very unprofessional. The owners had their expensive sports cars parked in front of the entrance and smoked right in front of the front door before taking off for the day. No uniforms or company apparel. Theres a "greasy used car salesman" vibe here. Lots of hidden fees in the end. I made a joke about charging me for the undercoating and he acted like he didn't know what I was talking about. Save yourself the aggravation. The price they quote is not the price! read more

Nice place to service car. The manager is fair. They worked with me in the past on a previous car.

HORRIBLE HORRIBLE HORRIBLE...I cant say enough about this place. Customer service is awful. They sell you below par vehicles along with warrantys that dont mean anything. They are a shady company. They do not honor anything. Called on a vehicle I had purchased from 2015 only had 19,000 miles on and everything is now falling apart and they were like oh well.....DO NOT GO THERE read more