I normally do not do reviews , but this one I had too....I just brought a new Nissans rouge platinum on Monday... I had the best sale person to start with Robert Scott, from the beginning he was great. My car situation was far from easy. He did everything he had to do to make me happy not just make the deal. Once my deal was back in finance that was a whole another nightmare, but Jeison Javier Castillo with Robert worked hard when I say hard I mean hard for me .. I am so thankful , I meet them both the help they gave was unmatched. I would Recommend going to the dealer and dealing with Robert and Jeison 100%.. Thank you both and I hope the owners see this a realize how Lucky they are to have two of the best !!! Audrey Cheatum read more

Classic bait-and-switch. My wife called ahead to confirm a car was on the lot, but when she arrived, they claimed it sold yesterday and tried pushing a different vehicle. Complete waste of her valuable time and deeply unethical. Buyer beware. read more

I have reach out to Route 46 and once again no results. Just empty promises. Don't Trust these guys and never take their word for anything read more

On Friday May 29, 2026, 2:12pm, I spoke with Lili in the "sales" office re: a certified pre-owned vehicle. About $30k Me: is the vehicle available at the advertised price? Lili: Let me check... [about 5 minutes on hold] Lili: Yes it is! When can you come and get it? Me: How about tomorrow, Saturday May 30? Lili: Sure, we open at 9am. What time do you want to come? Me: I am driving in from Manhattan. How about 9:30am? Lili: Confirmed. You will be meeting with sales manager, "J". Next day... We get to the dealership at 9:27am. We meet with "J". J tells us he sold this vehicle a week prior, on May 23 As we are sitting at his desk, a text comes in from Lili "Hi Jeremy, this is Lili from Route 46 Nissan AutoMall. Are you guys here already?" Yes. We are sitting at J's desk. He told us the car that you confirmed that was available sold on May 23 Please explain. --- No reply. Ever. A "manager" tried to apologize. He explained that Lili did not work for the dealership. They worked for a sales team that is off-site. BUT THE TELEPHONE NUMBER printed on the website for "Sales" (Contact our Sales Department at 888-242-3102) IS NOT THE DEALERSHIP nor is it the sales office. It is a 3rd party marketing service. That should be disclosed. The salesman told me "I should have looked up the dealership phone number on Google" Um, no. I should call the sales office printed on the dealer's website. I saw a poster on the wall: 100% SATISFIED If for any reason you are not completely satisfied please feel free to contact: MR. FRANK ESPOSITO, PRES. MR. FRANK TACKETT, V.P. 1-888-470-3518 So I called this number on Monday June 1, 2026. The system routed me to voicemail. I left a message, asked for a callback. 7 days later, no callback. Route 46 Nissan, you owe me for 2 hours of my time on a Saturday, fuel and tolls from Manhattan. By the way, we purchased an almost identical CPO Nissan a few days ago from a no-BS Nissan dealer in NY State. About the same price. We are very happy with the transaction. Route 46 Nissan, you have burned a bridge forever by 1) not having an honest sales team; 2) not having a real-time inventory management system. Buh-bye! read more

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I normally do not leave negative reviews, but my experience with this dealership has been one issue after another and has left me with no confidence in either the dealership or the vehicle I purchased. I originally visited after receiving a letter stating that I qualified for a vehicle exchange program that would pay off my remaining $15,500 loan balance. After spending hours at the dealership, I was told the program did not apply to me. I was then approved for a Nissan Kicks at approximately $620 per month and took the vehicle home, only to be told the next day that I was no longer approved. As the process continued, my payment increased to nearly $829 while I was being offered lower-trim vehicles. The first vehicle I received had a severe roach infestation, with roaches coming out of the air vents while I was driving. After returning it, I was given another vehicle that also had roaches. I was pressured to keep the vehicle after it was treated with pesticides and was even asked to continue driving it despite my concerns. Each exchange required hours at the dealership and resulted in significant wasted time. I was also pressured to leave a positive review. Ramon repeatedly asked for my phone, took it from me, and wrote the review himself. The original positive review under my account was not written by me and did not reflect my actual experience. During one visit, while I was backing out of a parking space, an individual on the lot struck my vehicle. When I asked why he hit my car, he responded, "The next one will be on your face." I found that threatening and completely unacceptable. Unfortunately, the problems did not end there. The replacement vehicle developed multiple issues, including screen flashing, infotainment and Apple CarPlay problems, lane-keeping concerns, overheating warnings, warning chimes, fuel gauge and fuel-range inaccuracies, and recall-related combination meter problems. At one point I was even told the vehicle might not be safe to drive, only to later receive conflicting information. I was eventually stranded in North Carolina while trying to address ongoing vehicle concerns at another Nissan dealership. More recently, Nissan Consumer Affairs instructed me to return to this dealership for inspection of the combination meter issue. I took time off work and lost an entire day, only to be told that I would have to pay for diagnosis or repairs. Despite having an appointment and repair order, nothing was repaired and the visit accomplished nothing. Over the past several months I have spent countless hours dealing with dealership visits, phone calls, repair appointments, insurance complications, and ongoing concerns about the reliability and safety of my vehicle. The situation has affected my work schedule, caused significant stress, and left me feeling completely let down. Customers deserve honesty, transparency, safe vehicles, and respectful treatment. Unfortunately, that was not my experience here. read more

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Misleading Info & Poor Follow-Up After reading other reviews, I see I'm not alone. I went to RT46 Nissan on 27 APR 2026 with my own financing, but they pushed theirs, promising a lower APR--which was not true. The Carfax said, "minor scratch," but that was completely misleading. Now the front bumper is coming unhinged--this is NOT minor. When I went back on 23 MAY 2026, the salesman, T. Lockett, immediately blamed me and never followed up. Completely unprofessional. I returned on26 MAY 2026 and spoke with the service manager, who was polite, but I had to keep calling for any updates. I finally got a call on 29 MAY 2026 to bring the car in. At this point, I expect a full repair at no cost AND fair compensation. This vehicle was misrepresented, and I should not be dealing with a major issue that was labeled as "minor." Very frustrating experience so far. I'll update after my next visit. read more

The service was prompt and excellent. I drove out of the dealership with the exact car I wanted. The salesperson met me outside as soon as I pulled up in the parking lot and got to work with my application immediately. The finance manager went beyond the call of duty to get me the lowest rate possible. I highly recommend them. read more

False and fraudulent advertising and a waste of my time. Their web state states in its disclaimer (screenshot below) that the listed price for a used vehicle includes all amounts to be paid. I go all the way out there, test drive, negotiate a price, and they come back and show me a monthly payment as if I wouldn't notice an additional $5000 added to the price for their nonsense warranty, and they then refused to sell the vehicle without the warranty. Their line is "the warranty is optional" but refused to provide fee breakdown not including it. Add $5000 to whatever cost they list a vehicle at if you don't want to waste your time. Their warranty also runs from the date of manufacture, not date of purchase, so trying to sell me a "7 year warranty" that's effectively covering barely covering a year or two is just manipulative. Other dealers offer FAR better warranty products for cheaper. I bought a vehicle from another dealership today and paid $3000 for unlimited time, 75k miles from current odometer, bumper to bumper coverage. 0/10 strongly recommend against. Don't let them swindle you. read more

Route 46 Nissan - Price disclaimer - Car Dealers Near Me - Totowa, New Jersey

The advertised a used car for 15k, but when you get there, the price is 20k. Most of the conversation was pressuring me to use their financing vs my own so they would get a $800 kickback from the bank, or about why the 5k "optional" increase was so good since they certify the car. Then they pulled up the car fax to tell me how good everything was, skipping over the ACCIDENT HISTORY which I already knew about, having ordered the carfax the night before. When I asked to just buy the car without the certification, I was told that I could "make an offer," insinuating that they would refuse it unless I paid 20k or financed through them. Not worth my business. read more

DO NOT EVER GO TO NISSAN 46 - THIS DEALERSHIP IS A COMPLETE SCAM. They baited us with one price then tried to sneak in over $4000 in bogus fees on top of what was already agreed. On top of that they pressured us to hand over a deposit BEFORE any contract was signed , which is extremely shady and unprofessional. When I saw the inflated numbers, I refused to sign, immediately canceled the deal, and demanded my refund. They explicitly agreed to return my money. That was THREE MONTHS AGO. Since then, I have called at least five times, left multiple messages, and they have completely ignored me. No calls back. No explanations. Just silence. - while they continue to hold my $5000 deposit hostage. This is fraud, plain and simple. I am now filing formal complaints and will take legal action if my money is not returned immediately. Save yourself the stress,time, and financial risk - STAY FAR AWAY FROM NISSAN 46. read more

Honest sales mgr and sales persons. Classic bait and switch. Lowball internet pricing and then typically add $6000 to $8000 to that price after right up Arrogant and pompous. Would not by a rickshaw from these people. STAY AWAY read more

Unfortunately my recent visit was not a positive one. I had been in contact through text, made an appointment and when I came in I was told that: 1) my appointment was changed without my knowledge. Nancy tried to make it sound like it was my fault saying "she would have had the car outside and ready for me if she knew". I have all the text messages showing I was gonna be there at the time I arrived which was between 4-5. 2) she then proceeded to say that the car that I was coming in for was sold the same day and no one told me. when I told Nancy and her manager that I never was told the car was sold she lied and said she called me and left a voicemail. As you see from the screenshot, she called to confirm my appointment not tell me the car was sold. I also never received any voicemail. So she did not let me know and her manager had to apologize on her behalf instead of her apologizing for herself. 4) Nancy was extremely rude and tried to throw other workers under the bus for her mistakes and made my first experience trying to buy a car a very poor one. Ultimately at that point I was completely fed up and insisted for my keys. She walked off and withheld my keys from me while her and her colleagues talked amongst each other on how to keep me there which made me want to leave even more. I really wanted this car, I was so excited since I have such an old car and never had an opportunity to buy a newer car before, so for this to be my first experience was an extremely disappointing one. Don't come here, they bait, lie, and try to scam you into something more expensive. When they tried offering me two other cars they didn't even want to tell me the price when I asked, they kept insisting I go "look and drive them first". Absolute waste of time. read more

Route 46 Nissan - Proof of them calling to confirm and not cancel my appointment or tell me the car is sold - Car Dealers Near Me - Totowa, New Jersey

During my visit to I had the pleasure of working with Torres, who made buying a car easy, fun, and surprisingly fast. He knew most of the details I asked about right off the bat. I wanted my wife to test drive a couple, so we left and came back later, they had the cars pulled up and ready when we returned. After the drive, we were sold! Paperwork went quick, and we drove home in our new family car. Thank you, guys, for the outstanding customer service and making the whole thing so straightforward! read more

Very disappointed with the overall customer service. My wife and I leased a brand-new vehicle, 2 days later developed a flat tire. We'd not taken the car but from the dealership to home. The new car didn't come with a spare and the air pump provided couldn't keep the tire inflated very long before running flat again. We were able to get the car towed to the local tire shop. We were told the tire was not repairable and needed to be replaced. We went back to the dealership expecting them to provide a new tire since the car was new. They did not, instead they insisted that I purchased a new tire at their cost, which was higher than the tire shops cost by 100.00. Not only will we NEVER purchase from this dealership again, I suggest everyone should be aware of their business practices. read more

So, the automobile I was inquiring about was recently list at $1000 less at $15,995. Even Though I didn't have a good email conversation, I though the car was worth at least taking a look at. Went there with a check from my bank, they would not sell me the vehicle without also buying an extended warranty for $5K+. I was asked to consider financing with them for a few months and then paying it off. Why would I do that when I already have a check in hand. Very disappointing experience. Maya Angelou had it right "When people show you who they are the first time, believe it" Fortunately, I was bale to purchase the same type of vehicle with less miles from Axis Auto in Jersey City. Avoid Rt 46 Nissan at all cost. read more

If anyone is curious, the automated responses from the manager on here and other sites are purely lip-service. I reached out after sharing my poor experience elsewhere (see attached) and never got a response.  I actually made the mistake of trying to check back in with these scammers after seeing they lowered the price on the car I was originally interested in. They told me I'd need to "come back in" to talk pricing, which I refused to do given the way things went down last time. I requested to chat with the manager (who wasn't available) but was told to call back. When I did, they screened my calls and didn't bother picking up! Guess they don't have anything to say when their business is based on shady practices and cheating the customer. AVOID! read more

Route 46 Nissan - Car Dealers Near Me - Totowa, New Jersey

Untrustworthy and shady. No matter how clearly you communicate with them they will shamelessly lie to you and change the price once you get there. I told them i dont have a car and would take public transport 3hours one way and they still lied about price.. if you cant trust a business stay away. read more

Awful experience, deceptive pricing, and unhelpful on the phone. Went to see a used car with an online price which ended up 30% higher when I went in person! Lots of hidden extra fees which are not negotiable, was not impressed at all, and were by far the worst dealership I had visited in my time searching. I would strongly recommend against doing business with them from my experience as if this is the way they treat potential customers. read more

Every thing went well, made an appointment just to see what my options were, when I get there, Troy the agent that help me had a few things lined up, we talked he gave me some great advice, within the hour I was driving off the lot with my new ride. read more

AWESOME CUSTOMER SERVICE!!! Ramon was very helpful and informative with my needs when it came to purchasing my car!!! Will definitely come again and recommended him to my friends and family!!! read more

From the second I arrived, the staff was on top of everything, they walked me through every step, and made the test drive a blast. They are honest, upbeat, and incredibly responsive, even outside normal hours. I canceled all my other dealership visits because this one had exactly the people and experience I was looking for. read more

Your customer service stinks as a dealership . Transparency in pricing and honesty needs improvement. Instead of trying to scam people and add bogus fees on to price and then saying you don't have to list or itemize them by law . I would never recommend this dealership to any family or friends nor would I ever purchase a car from them ever again I love my car, but it was a terrible experience and lesson and learned. read more

Wow this dealer could care less, my car was towed in on a Monday, No one calls me si I call them Tuesday leave a message then I call Thursday and "we are looking at it now" Friday no call back. read more

They bait and switch and lie and tried to sell me on something more expensive when I arrived. This was after I was already pre approved for the vehicle that didn't exist, so my credit took a hit to boot. I think I would rather go to a buy here/pay here lot than buy a car from these people. Avoid!! read more

Scammers, liars, will make you sit there for hours trying to give you a "good deal" only to make sure you get shanked. Will force you to buy a "Manufacturer certified warranty" that is actually a 3rd party warranty that is next to useless. Will give you one key while filling out paperwork stating you received 2 keys. After 6 months of back and forth, I finally got them to honor the cost of the second key, but continue to lie to me about the warranty that they added. Online cost is never consistent with what they actually are selling the vehicle for. Even call their customers dumbass'. Worst business I have ever dealt with. read more

Disappointing Experience at Route 46 Auto & Route 46 Nissan (07/19/2025) I had a very disappointing experience with Route 46 Auto and Route 46 Nissan. I strongly advise anyone considering a visit think 1000 times before doing so. Before scheduling my appointment, I made it explicitly clear that I wanted full transparency regarding all charges. I was assured multiple times that the only fees involved would be sales tax, DMV, and documentation fees--nothing more. Since the dealership is 60 miles from my home, I wanted to avoid wasting my time and that of my family. However, after the test drive, the salesperson unexpectedly added a $4,000 certification fee, claiming it was mandatory. This was never mentioned during our earlier conversations, despite my direct questions about hidden fees. I did mistake even after reading so much bad review's I took chance of visiting this dealership & regretting on my decision. If you visit this dealership I can bet you waster your precious time and money. Why wasn't this disclosed upfront? Why mislead potential customers and waste their time? I interacted with three individuals--Troy Lockett, Chris, and Schuyler Miller--during this process, all three are biggest frauds. Based on my experience, I would caution others to be extremely careful when dealing with this dealership. If you value your time and money, I recommend exploring other, more transparent dealerships. Update on review (07/20/2025) : Tiffany Torres contacted me to ask how my appointment went. She mentioned that the Certification Program, which all three salespeople--Troy Lockett, Chris, and Schuyler Miller--claimed was mandatory for purchasing the car, is actually optional. Stefanie said she confirmed this with one of the managers. She also told me she would send me an email by tomorrow morning with this information and arrange an appointment with another manager so I can proceed with purchasing the 2021 Nissan Sentra SV. Now, I'm waiting to see whether Tiffany Torres is being genuine or if she's just like the other three who misled me. Update Review (07/21/2025) : Now, these individuals have also begun concealing their identities. The person who gave us the test drive introduced himself as 'Chris,' but we saw Nick as salesman name on quotation sheet, so we believe his name is Nick. Mr. Frank Tackett, was the contact number you provided intended to mislead customers or simply for show? No one ever answers the calls made to that number, even when it's used to report concerns. I received an email from Tiffany confirming that the Certification Program--previously described as mandatory by Nick, Troy, and Schuyler--is in fact optional. This raises a serious concern: why was I led to believe otherwise, resulting in an unnecessary 120-mile round trip and a significant waste of time for me and my family? Additionally, Tiffany provided a revised price estimate for the 2021 Nissan Sentra SV, increasing it from $13,995 to $14,995. I was in regular communication with her on Saturday (07/19/2025) and Sunday (07/20/2025), during which the price was consistently quoted as $13,995. The sudden price hike on Sunday night, followed by a request for me to pay the increased amount, is both disappointing and unprofessional. This experience has left me questioning the integrity of the sales process at Route 46 Auto. I hope this feedback is taken seriously and that steps are taken to ensure transparency and respect for customers moving forward. Update Review (07/22/2025) : Tiffany Torres confirmed via email that the certification program was optional and mentioned she would assign a different manager to assist me with the sales process. However, I never received any follow-up from her. Despite multiple attempts to reach out through calls, text messages, and voicemails, I received no response. This lack of communication suggests that she may have been aligned with others who previously provided misleading information. Unfortunately, this experience reflects poorly on Route 46 Autos. They are worst dealer I have visited in my used Car shop journey. Thank you for taking the time to read this review. If you're still considering visiting this dealership, I wish you the best of luck. Please be aware that any public response to this review is simply an attempt to appear concerned, rather than a genuine effort to address customer issues. read more

After shopping around for a new purchase we went to Rt 46 Nissan and found a discounted 2025. We then signed all the papers for the sale and found out we would be punished if we paid cash. That they would not honor the discount. They wanted us to finance so they would get the kickback from the bank. We were expected to be concerned that they wouldn't make any MORE $$$ from us if we didn't do as they requested. Needless to say, that loan will be paid off the millisecond it comes through!!! That is some sneaky crap if you ask me....eyes wide open if you choose to shop here!!!!! read more

I've been here to lease and buy a vehicle and that didn't happen. Today I came in to service my car. I got a wheel alignment, cabin and engine air filter replacement and the service advisor told me the full price but luckily I found a "deal" on their website for the wheel alignment plus tax. I wish the service advisor helped me out indicating there is a deal for wheel alignment instead of telling me the full price. So boo to them! I was here about 1 hour and 45 minutes. All three services were under $300 And you get a complimentary carwash that is 5 minutes away from the dealership. read more

Route 46 Nissan - Waiting area - Car Dealers Near Me - Totowa, New Jersey

I want to purchase a vehicle at this location they pretty much said my money wasn't good there. I came with my own financial institution willing to give me the finance I needed and they point blank told me that they will not take my check for the vehicle. They also told me they would not take cash for the vehicle the manager Barnard lied to me about the vehicle being certified it is not and they can not at that dealer it would have to go to the dodge dealer to be done told me parts are order for the vehicle but they didn't even know the vehicle was broke until I pointed it out. The sales rep jumped up from his desk and went to help someone else as they walked in the door and we were right in the middle of a conversation about the vehicle i was trying to purchase nick made me feel very unwelcome. Take it from someone who love people and always gives people chances this place is horrible and doesn't care one thing about there customers read more

Terrible experience. Would give zero stars if possible. Found a car on their website with a great list price and good mileage. Inquired about the out the door price and they said they can give it when I get there. Called twice and talked to two separate people to confirm that the pricing would only be the internet price, plus taxes and dealer fees, both people said yes. I decide to drive 2 hours to see the car and was ready to buy. After getting there, they informed me that there is a $5000 "optional warranty" that is added to the internet price of the car. Neither person I talked to on the phone mentioned this and it is NOT on the website. Said i didn't want the warranty and i only want the car as is. The refused to sell it to me without the warranty even though they told me to my face it was "optional". I was straight up lied to by multiple people and the guy helping us was disrespectful. Don't buy from here unless you're ready to spend an extra $5k. Would not recommend, what a waste of time and such sleazy people. read more

I purchased a 2021 Altima for my 17yo son back in February. After about 1.5 months my son told me the rear doors locks weren't working. He thought it was a setting and couldnt find it. Upon calling my salesperson multiple times and leaving voicemails, I never got a return call. I had to pay for the repair somewhere else. The point is not the money I had to spend but the lack of fundamental decency he showed. My daughter wants a Rogue. Please suggestions where I can get her one? read more

Total bait and switch. Sold me 1500 dollar service contract i didn't need. Told me my end of lease payment was waved. It wasn't . Vehicles listed in inventory don't exist. Price quoted changed at signing . Spent 4 hours there. Wore me down read more

Like so many others, Route 46 Nissan pulled a bait & switch on me. After wasting my time going there and taking a test drive, I was told they could not sell me a car at the price advertised (on Kelley Blue Book) without buying a $4,000 extended warranty or financing it. Someone was supposed to call me the next day to see if a deal could be approved without those stipulations. After two days, I emailed and received a call saying they could knock only $500 off the warranty (in person, half was mentioned). No thanks. Kris M - this is EXACTLY how you do business. I should have just read the poor reviews here before going there... read more

I really recommend to avoid to buy cars at this dealership, if what's going on it's not illegal at least it's not ethical. After we negotiated price, trade in and financing. We were ready to sign the documents, when I noticed the numbers were too high (around $3000) extra, when i stop to read, the price of the vehicle was close to $3000, over of what we agreed, I was told there was a distinction fee (something that all window stickers have in the MSRP) I told them, i was over charged, and we had to do the contract again without those 1170~ I took another $1000~ hit, because I already signed my trade in car because it was obvious that they would not admite that they scamming customers. To complain is not that they sell $3000 over price the scam is they agreed to sell me the vehicle at a price (window sticker price in my case) and I was charge with a higher price. I wasn't provided with a bill of sale(for obvious reason) that would tell us the selling price of the vehicle. I waited 2 days to contact Bret (salesman) who sold me the car, asking for the bill of sale, i asked him if i could go and pick the bill of sale up, I was told "yes". I went the fallowing day, I was just giving a copy with just a portion of the bill of sale, I refused to just take that, and I told Bret to give me a full copy, I ended up with a full photocopy (not the customer's copy) of the bill of sale. When I read it, it was the proof that I was being overcharged and it could be worse because they couldn't charge me twice for the destinations fee. That's not all, when I'm leaving with the brand new vehicle luckily i noticed the SUV had a big dent. At first i gave them the benefit of the doubt but after all I believe this is part of unethical process going on. To protect myself I took pictures and videos at the dealership of the dent in case later they don't want to pay for the damage. I contacted consumer affairs(New Jersey & Nissan)hopefully they would take care of it. read more

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There were Unauthorized fees added at signing when i bought my car new automobile recently.

I had a terrible experience returning my lease at this Nissan dealership. Carlos, the manager I dealt with, was extremely rude and unhelpful. Instead of guiding me through the process, he was confrontational and insisted I pay for several things that should have been covered. His attitude made the entire experience stressful and frustrating. I felt taken advantage of, and it was clear that he was more interested in making money than ensuring customer satisfaction. His attitude was dismissive, and it felt like all he cared about was squeezing as much money out of me as possible. I would not recommend this dealership, as the lack of professionalism and respect was unacceptable. Nice, so not only he was rude, he also lied about his name! Because when I asked him about his name he said it's Carlos. According to Karisa there is no one with this name. This dealer knows nothing about professionalism or dealing with customers. Very disappointed!! read more

I had a great experience at route 46 Nissan, Ramon Davis was my Sales representative, he guided me with knowledgeable professionalism which put me at ease with my car buying experience, Great Job I will refer my friends and family read more

Route 46 Nissan - Ramon and myself ( Rogue Purchase) - Car Dealers Near Me - Totowa, New Jersey

Sold us a car with faulty brakes and no oil change. Do not plan to buy a car here unless you're ready to planning on paying hundreds on extra fees. read more

ZERO star !!!! buyer beware!!! This dealer will scam you!!! ZERO star !!!! buyer beware!!! This dealer will scam you!!! ZERO star !!!! buyer beware!!! This dealer will scam you!!! This dealership does not honor prices listed on carfax website and it must finance inhouse only.  then they told me that they would be 'passing' on doing a cash deal for the listed price and im not allowed to purchase.  Look elsewhere to buy your car, these are miserable people. do not go there..... do not buy.... wont honor posted carfax online price even everything was confirmed on the phone and upfront with the salesman... then the mngr will block the transaction and will not honor it and gave all kind of excuses..... Definitely avoid this place. We went there with an appt to check out a used SUV rogue. Once we walked in, for an extended period of time, no one came up to us to offer help. Then we randomly asked a person and informing him that im looking for sales mngr B....... bec I have an appt with him.... instead of walking with me... he just told me he's in the front desk... seriously.... u have 20 front desk in your showroom.... wasted my time.... rude staff - not welcoming not friendly not helpful.... very unprofessional environment... overhead radio too loud..... cant say anything good about the dealer.... oh they have good coffee for free.... lol... as u can see they have 2 star rating...... and pls read the other reviews.... i dont know what kind of scam business they're trying to manage..... I was dealing with the salesman..... and Big Shot N...... (watch out bec he told me that he got 30yrs of experience doing this) ....... I would never ever recommend this place and will never be shopping here again. ZERO star !!!! buyer beware!!! This dealer will scam you!!! ZERO star !!!! buyer beware!!! This dealer will scam you!!! ZERO star !!!! buyer beware!!! This dealer will scam you!!! update1: just replying to a msg below..... i moved from vegas... my acct was not updated... but chk your 6pm appt on 7/13... my name was listed - rogue stock#211293A.... update2: Big Shot N.... called me around 630p and threaten to sue me for defamation if i dont delete their names.... and gave me all the excuses again for not selling me the car as discuss..... and reminded me again that he got 30yrs of experience.... i think he's more concern about his image than the company.... update3: got my used nissan rogue at https://ramseynissan.com/.... easy to deal with.. very straight forward... great deal.... highly recommended.... read more

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This dealership is by far the worst dealer around. I am returning a lease which is due in 2 days and they cannot make any accommodations to take my car. I asked to speak to a manager named SCHUYLER and after having the worst interactions with this person they literally hang up the phone on me. This person does not belong in the car business or any kind of business involving interactions with customers. 0/10 Customer relation skills. read more