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    Tri-County Lexus

    2.1 (508 reviews)
    Closed 9:00 am - 8:00 pm

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    Tx350

    Thank you Jason for helping me with my car today! Amazing experience. Leased this brand new Tx350 for a great price!

    Bait and switch pricing

    TL;DR: Tri-County used bait-and-switch tactics, falsely advertised a promotion, and completely disavowed a written quote they sent me before I drove 2 hours to their dealership. Be careful--they're not honest or transparent. I rarely leave negative reviews, but the sales tactics at Tri-County are so misleading that I feel obligated to warn others. I contacted the dealership on the final day of their sales event to confirm that the car I was interested in qualified for both the double down payment match and the 0% financing offer. I also asked for an out-the-door quote in writing, which the salesperson confirmed and emailed to me (see attached). Wanting to avoid a wasted trip, I drove over two hours to the dealership only after receiving that confirmation. When I arrived, both the salesperson and sales manager claimed they had no idea who I spoke with. That should've been my cue to walk out, but I decided to test drive the car anyway. As expected, when it came time to talk numbers, the sales manager said there was no way they could honor the quote I was given--and to make matters worse, he claimed the sales event only applied to either the down payment match or the 0% financing, not both. The promotion they advertised and emailed was clearly worded in a way that suggested otherwise--anyone with basic reading comprehension could see that. In short, this dealership wasted my time with misleading promotions, a bait-and-switch quote, and a total lack of accountability. Buyer beware.

    I had a very good experience at the dealership. my salesperson was Mike Marine. He was helpful and not pushy like most. When you get to the finance dept to sign the documents, double check the "out the door final price". Mine was incorrect. ‍ Overall, a good buying experience and great car!

    We drove an hour and a half to visit this dealership after a poor experience with one closer to home, and it was absolutely worth the trip. We purchased our Lexus ES350 here yesterday, and from the very beginning, Paul Lawrence was outstanding. My husband knew exactly what we wanted and worked out a fair price with Paul. When the car arrived, we returned to find everything ready for us at the agreed-upon price. The entire team was professional, welcoming, and treated us exceptionally well.

    Tri-County Lexus is still defrauding the public. They are advertising this vehicle, but they do not have it in stock.  FRAUD!

    This is a very unprofessional dealership, they are advertising vehicles they know they don't have in stock. FRAUD!!!

    Fake car...

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    19 days ago

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    John S.

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    2 months ago

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    5 months ago

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    18 days ago

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    25 days ago

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    2 months ago

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    4 months ago

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    3 months ago

    Kevin was great. Took his time answering all of my questions. Highly recommend working with him!

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    3 months ago

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    Page 1 of 13

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    Review Highlights - Tri-County Lexus

    I had a great experience purchasing my first car at Tricounty Lexus .

    Mentioned in 6 reviews

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    Toyota Universe

    Toyota Universe

    (582 reviews)

    I have had my Corolla serviced here since purchase and they are alway timely with appointments…read more Staff has been a pleasure, always greeted and treated fairly. One of the most transparent dealerships I have been to when it comes to recommended service for your vehicle.

    Avoid this dealership. Between the sale itself and the post-sale disaster still ongoing, this has…read morebeen one of the worst consumer experiences I've had. They lied before I even arrived--promising the battery was charged and tires were good on a used RAV4 Prime I drove 90 minutes to see. Neither was true. During the sale, the used car manager pushed a $3,000 warranty using outright false claims (7 years of maintenance, lower sales tax), lowballed my trade-in by rating it "fair" despite its condition, and when I pushed back on all of it, told me he "hopes to never see my face again." The whole process took 5.5 hours, and the cruise control listed on their website was broken--discovered on my drive home. Their response: "Did you buy the warranty?" The post-sale experience was worse. I requested a registration transfer at purchase. After weeks of being brushed off, they processed it as a brand-new registration instead. When my temporary tag was about to expire because of their delays, their rep J. Perez advised me to just drive on an expired registration. My salesman followed that up in writing offering to cover any ticket--which tells you everything about how seriously they take their own mistakes. When I demanded the plates be overnighted (confirmed verbally and in writing via email), they shipped two-day FedEx to arrive on a weekend during a holiday. Five days, not one. My salesman Rodolfo dodged calls and messages throughout, has since left the dealership, and his manager--who tried to push misleading insurance on me at signing--never followed up as promised. I've been calling their Customer Relations Manager for two weeks. Voicemail every time. The copy-paste reply you'll likely see below this review is exactly that. They asked me for a 5-star review twice before I had the keys. Now you know why.

    Route 46 Nissan - My new car from Axis Auto

    Route 46 Nissan

    (605 reviews)

    AWESOME CUSTOMER SERVICE!!! Ramon was very helpful and informative with my needs when it came to…read morepurchasing my car!!! Will definitely come again and recommended him to my friends and family!!!

    I normally do not leave negative reviews, but my experience with this dealership has been one issue…read moreafter another and has left me with no confidence in either the dealership or the vehicle I purchased. I originally visited after receiving a letter stating that I qualified for a vehicle exchange program that would pay off my remaining $15,500 loan balance. After spending hours at the dealership, I was told the program did not apply to me. I was then approved for a Nissan Kicks at approximately $620 per month and took the vehicle home, only to be told the next day that I was no longer approved. As the process continued, my payment increased to nearly $829 while I was being offered lower-trim vehicles. The first vehicle I received had a severe roach infestation, with roaches coming out of the air vents while I was driving. After returning it, I was given another vehicle that also had roaches. I was pressured to keep the vehicle after it was treated with pesticides and was even asked to continue driving it despite my concerns. Each exchange required hours at the dealership and resulted in significant wasted time. I was also pressured to leave a positive review. Ramon repeatedly asked for my phone, took it from me, and wrote the review himself. The original positive review under my account was not written by me and did not reflect my actual experience. During one visit, while I was backing out of a parking space, an individual on the lot struck my vehicle. When I asked why he hit my car, he responded, "The next one will be on your face." I found that threatening and completely unacceptable. Unfortunately, the problems did not end there. The replacement vehicle developed multiple issues, including screen flashing, infotainment and Apple CarPlay problems, lane-keeping concerns, overheating warnings, warning chimes, fuel gauge and fuel-range inaccuracies, and recall-related combination meter problems. At one point I was even told the vehicle might not be safe to drive, only to later receive conflicting information. I was eventually stranded in North Carolina while trying to address ongoing vehicle concerns at another Nissan dealership. More recently, Nissan Consumer Affairs instructed me to return to this dealership for inspection of the combination meter issue. I took time off work and lost an entire day, only to be told that I would have to pay for diagnosis or repairs. Despite having an appointment and repair order, nothing was repaired and the visit accomplished nothing. Over the past several months I have spent countless hours dealing with dealership visits, phone calls, repair appointments, insurance complications, and ongoing concerns about the reliability and safety of my vehicle. The situation has affected my work schedule, caused significant stress, and left me feeling completely let down. Customers deserve honesty, transparency, safe vehicles, and respectful treatment. Unfortunately, that was not my experience here.

    46 Mitsubishi - Route 46

    46 Mitsubishi

    (171 reviews)

    Omar A. Firozvi (goes by the nickname O2) is the wonderful salesperson we met at the door on…read more2/24/24! Lele McKoy is the wonderful finance department manager we also met. That sealed the deal for us on 2/26/2024. We truly appreciate them. We had such an amazing experience at Route 46 Mitsubishi. And highly recommend this dealership to anyone interested in purchasing a car. We have already told our family and friends about this place! Omar A. Firozvi made us feel welcomed from the moment we met him. All the way to the very end. That's the kind of customer service we appreciate and love to get! Omar took so much care of us, even if there was a possibility we weren't going to buy the car. Yet he stuck with us and showed a lot of respect and patience. While also being a go-getter in helping us get to the finish line. Our credit is currently in the rebuilding stages, yet we never felt judged by Omar. He continued to take great care of us. And was always confident that my wife would get the that we came for. His positive energy and support helped us stay strong throughout the entire process. As for Lele McKoy, she is amazing as well. She fought hard for us. To officially get us through Mitsubishi 46's finish line. We felt Ms. McKoy's positive energy and support the entire time as well. She believed in us despite our rebuilding credit scores. Please make sure to ask for Omar a.k.a O2. When you walk into Route 46 Mitsubishi looking for a car!

    Salesman Mark was pleasant but has to decision making power. Everything goes thru "Omar" who could…read morecare less about the internet pricing vs what they expected me to pay as an out the door price. He wanted $4000 for "CPO" status of the vehicle. A joke. Then expected us to pay NYS taxes from a NJ dealer. Not legal Deceitful. Would not buy a go kart from these people. A total waste of our time Returned home (Upstate NY) and found a cleaner vehicle for $20,000 with no CPO! That dealer was Bob Johnson Group. A true professional automobile dealership. I suggest the owners consult with the owners of Bob Johnson if they have any desire to emulate a professional world class dealer

    Tri-County Lexus - car_dealers - Updated June 2026

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