we were married here 2 years ago and glad to see the place is still serving good food and food…read moreservice. This event was a holiday party. Though the organizer didn't hire a DJ, the hall thankfully had holiday miusic playing in the foyer, that could be heard over dinner. The only downside to the event was the temperature. It was bloody hot in there! The server would turn down the heat and someone else would turn it back up. Guests were hot and cold all evening. Food was great and the desserts were even better. I think we will be back for next year's party as well.

My wedding was just beautiful and every detail was taken care of. They had many packages to choose…read morefrom. We decided on the duel plated menu package with three appetizers and cake service with a coffee and tea bar. It was a beautiful reception and was so nice to not have a thing go wrong!!!

A very nice kind of out of the way hotel in Howell. Check in was easy. Room clean and quite…read moreccomfortable. Everything worked. The breakfast was decent...good coffee. Definately well-priced for everything you get...a great value! Definately recommended!

Hotel with centrally located around major shopping and restaurants and the front desk workers were…read morequite accommodating

Great place to stay. Clean rooms. Friendly staff, especially Shelli who goes above and beyond for…read morethe clients, always has a smile. Jacob also made sure we got a refrigerator that met our needs. Highly recommend this hotel, an asset to the Jackson community. Lynn

This hotel was clean and the staff was superb. The manager, Taylor, went out of her way to ensure…read morethat our stay was seamless. We won a trip to Nascar, while the trip covered one night, we paid for the second night and she ensured that we kept the same room. My husband and I truly appreciated her thoughtful. We cannot say enough our Home 2 Suites experience!​

We stayed at the Marshall Mi location. The carpeted area between the two beds was wet. The spell of…read moreurine was strong. We would not have been able to change rooms as they were full. I believe hotels should also offer some pet free rooms as well. For a rate of $200.00 a night, that was unacceptable! We will no longer stay at Hampton Inns.

Convenient right next to I-94 but a little further away from the traffic sounds compared to the…read moreHampton over in Battle Creek. I prefer this one. The room was clean and quiet and comfortable. Work desk and work chair were comfortable. Wifi worked well without the usual evening slow down. The bathroom was clean and there was enough space to spread out all of my stuff. Plenty of towels. I opted to leave the DND on the door for my four nights and it was honored. The beds were fine enough that I slept on one for two nights and rather than have the housekeeping come in, I simply switched to the other for the other two nights. Breakfast was standard Hampton. Eggs or a pre-made omelet of some sort, a breakfast meat, breads for toasting, yogurts, fruit, juices and some pastries. The breakfast area was clean. Other than sharing a small plaza with a Denny's and a gas station/pizza place, there is nothing within walking distance. There is lots in downtown Marshall that's only a mile or two away. [Review 11082 overall, 855 of 2019.]

The hotel and room were fantastic. However, no one EVER answers the phone there. I had to reach…read moreout to corporate and get the GM's personal phone number to manage the block of rooms I booked.

The wifi doesn't work. The people are polite and helpful but a hotel has to have working wifi.read more

Nice.. They have the best pillows ever...!…read moreEasy access to shopping, expressway. Staff very friendly, helpful.

Once again... I am leaving a one star review. And this is being generous…read more This establishment has gone down the tubes over the past year. My boyfriend and I have been loyal customers for over a year now. There are long check-in times, rude customer service staff, and no perks whatsoever. I tried to contact a manager, and I had to jump through hoops, and was still not able to connect with one. We will definitely be looking for a new place to stay. This has been a horrible experience... At some point, they tried to charge for parking in their lot. What a joke.

If I could give the owner, Jan, NO stars I would. I have called 3 times to make a reservation and…read moreshe never answers her phone. I feel that is really bad business practice. On her voicemail message she says to email her so I did 3 times and have not heard a word back. This has been iver a 3 week period. I wonder how much business she has lost over the years for this bad business practice.

Very disappointed. I should have given up right from the beginning when I had to call multiple…read moretimes to get available dates. We had a group of 12. The only good parts were the comfortable beds, soft linens and the craft area was big enough for our group to have plenty of room. The house is beautiful if you don't look too closely. However ... They need to hire a cleaning company. Dust, cobwebs, dead ladybugs everywhere. Hair in the shower, dirty dishes in the sink, bathroom garbage almost full (when we checked in). Our group has been to dozens of bed and breakfasts and have never had to go through a budget line to eat. That's the beauty of going to a bed and breakfast - being served your food. For dinner she had 2 liters of warm pop on the counter (to serve yourself). We even had to ask for ice. The same 2 liters were there at lunch the next day. The food was mediocre at best. We ordered dinner from the nearby golf course the next day (which was frustrating because we had paid for our meals for the weekend). We'll be taking our business elsewhere!

My husband and I recently stayed the night here after attending a wedding near by. The check in…read morearea is updated, bright, and clean. The rooms are also updated and clean. We stayed in the very first room, closest to the road. Everything was fine until the middle of the night when I heard someone talking and it sounded like they were actually in our room. It was the room next door. We could hear them talking, and could hear every word they were saying. Luckily we had a noise maker to turn on so we could drown out the noise. In the morning, it was also very loud and we could hear all the cars driving by on the main road. The bed was large and spacious, but when we woke up, we were pretty sore from sleeping on it all night. Its not a typical hotel, as it doesn't have a pool, breakfast, etc. but it was very clean, which is hard to find in a hotel sometimes so I will give them that.

The outside of this motel doesn't have much curb appeal, being behind a gas station and a Secretary…read moreof State office, but the inside is beautiful! This was cleaner than a lot of the hotels I've been in. The woman at the reception desk was very friendly and helpful. We didn't check in until about 7pm and she let us know right away that if we needed anything, the office was closing at 9pm (which was helpful for the second night). Our room was across the parking lot from the reception area and on the first floor. The motel was booked, as we stayed during a holiday weekend and there was a large family staying there for a wedding. Everyone was friendly and respectful. It was quiet at night, so no problems with noise. The room was impeccably clean and well-stocked. The pillows were quite comfy, which is saying something as I've been unable to find a pillow that both supports and is comfortable since my spinal fusion. The bathroom was very spacious and we had room to have one of us in the shower, another using the facilities, and another using the sink. Our only complaint was that the motel placed a $100 hold on the card for incidentals on top of the room charges, which caused issues with our credit union. Other than that, highly recommended!

Apocalyptic. First room we were assigned smelled awful and was very dirty. Second room we were…read moreassigned was better - no smell, but dirty and infested with stink bugs. Over the course of two days, we killed two stink bugs and trapped another under a cup. Shower was cramped and felt like something designed for a 1980s spaceship. Gym featured four machines from the Reagan administration; two were broken.

Yikes! This hotel is really bad. First word that comes to mind is depressing. First…read moreimpression....elevator was really old. I think this hotel was built in 2001 and I don't think anyone has touched it since. We chose this hotel for the hot tub and guess what? There was yellow tape all around the empty tub. Someone should tell the hotel clerk because when we checked in we asked what time it closed and he said 10 or 11. Can't remember. Apparently the pool may have been open but all the lights were off in that area so I thought it best to skip it. I didn't trust it to be clean based on the other things I was seeing. The room was drab. There was a big stain on the carpet. Definitely did not feel clean. Bed was rock hard. I couldn't wait to check out of that place. The clerk told us breakfast was 6:30 to 7:30. I highly recommend never setting foot in this place. I am not kidding!

Very nice, clean and new. Much better than the holiday inn I would definitely stay here again. The…read moreonly thing I didn't like was the AC unit was odd but the room was so nice. Breakfast was good and all the staff was friendly.

Probably my worst stay at hotel. The fire alarm went off 3 separate times at 1am, 2am, and 3am,…read morewith no emergency actually happening. No one told us anything about what was going on, and by the 3rd time if there was an actual emergency we would have no clue! On top of that, they had no internet for the entire stay. Checked out early and never going back.