I recently had a disappointing experience at this dealership. While I was in the market of…read morepurchasing multiple vehicles at once. The staff came across as impatient and dismissive when I asked questions about pricing and financing options. Buying a car is a big decision, and customers deserve respectful communication and transparency. Remember, you catch more flies with honey than vinegar -- a little kindness and professionalism would go a long way in improving the customer experience.

I bought a new Ford here and worked with Devon, what a great experience! Devon was very…read moreprofessional from the start and is willing to help you and answer all questions. The dealership is very friendly and you can tell that team members enjoy working there and they have good pricing on their vehicles. Please ask for Devon, his caring attitude is better than I have ever experienced. Aaron the finance manager on the day I bought my truck he helped me so much it was amazing!! This dealership should be your first stop when buying a vehicle. Please give them a chance, you will not be disappointed. This is a true experience.

A Truly Exceptional Car-Buying Experience - Worth the Drive, Worth Your Time…read more In an age where customer service often feels like an afterthought, Mosaic Auto Motors in Zumbrota stands out like a breath of fresh air. What we expected to be another sales-heavy, transactional experience turned into something that felt genuinely human and community-rooted. From the moment we walked in, the team made us feel not just welcomed--but understood. They didn't rush, pressure, or pitch. Instead, they listened. They asked the right questions. And more importantly, they treated the process like a journey--not just a transaction. I can't do justice without giving a special shoutout to Josh--every interaction with him was effortless, helpful, and refreshingly honest. And when Shawn, his manager, came by to check in, it wasn't awkward or overbearing like you often see elsewhere--it was timely, kind, and sincere. You could tell the whole team operates as one cohesive unit, and their goal is clearly to help, not just sell. We had visited a few dealerships up in the Cities prior to this, and truthfully, we just wanted to walk out of those places. Mosaic was the exact opposite--it felt like a place by the community, for the community. I don't say that lightly. If you're even thinking about buying a vehicle--new or used--make the trip to Mosaic. They have a great selection, and if they don't have what you're looking for, I have full confidence they'll do everything they can to find it. This is how car buying should feel--trustworthy, warm, and rooted in relationship. Thank you, Mosaic, for reminding us what good service feels like.

It's a great place to go if you want to have a dealership get one over on you. Buying a used…read morevehicle (even as little as 1-year-old) is highly unadvised. Unless you have the time and energy to go over every square inch of it with a fine-tooth comb you're going to pay too much and as you notice things later on you are going to be angry. Also you better ask in advance if they have both keys or you're going to end up paying a hefty price for a new key nowadays. Absolutely scammy. Don't fall for them trying to sell you every extended warranty that there is in the market either. And you're going to get that, and you're going to get that in a high pressure situation. No obviously doesn't mean no unless you say it 50 times. I bought from them and it will be a single mistake. If you're buying a new vehicle, then why not just go to the cities where you'll get a better price. And yes that's absolutely true 100

I had a great experience with car salesman TJ. He was professional, energetic, and a fun attitude…read more He made the process smooth, answered all my questions. Everyone at Mosaic Chev was very kind and I highly recommend this place.

Stop scamming people, they do minimum on repair. They do not fix recurring issues after paying…read morethousands of dollars for that same issue and magically other issues happened? They just want you to trade in your car so they can sell you a new car. I've had 2 other family members go to them and same issues. They do not care.

These guys fit me into their busy Friday schedule because I was traveling and badly needed service…read moreon my 2014 Honda Ridgeline. They completed the work on time and found another problem that needed my attention ASAP, even though I could not have it fixed there due to time restraints on my part. They are honest and do excellent work. I would recommend them anytime.

The worst customer service I have ever experienced! Your car salesmen are horrible! I came in to…read morelook at a car and was treated like absolute shit! I would never recommend you to anyone!

My husband and I only buy used cars, so some dealerships treat us like second class citizens (or…read moreworse). Grover has been great about showing us vehicles in our price range and letting us test drive them; generally spending time with people who may not bring in a big commission. We appreciate that, and appreciate that they have made the necessary repairs we've pointed out on cars we were interested in purchasing. Very good service.