I was really excited to get this full body customized service…read more Finish with NO VISIBLE RESULTS for a $220 service! Note that I'm already very tiny, just needed some body contouring for an hour glass look Honestly I'm very disappointed. I don't know maybe the staff that did mine is not so experience I will maybe give another shot with another staff I'm not happy

What I got: Buccal Face Lift Massage & Mini Collagen Facial…read more(1.5 hours for $280) Aya's take: I have heard so much about buccal massages and wanted to finally give it a try. Valeria was my masseuse; she was very comforting and knowledgable. The Buccal Face Lift Massage is a massage technique for face lifting that targets areas of the lymphatic system, encouraging fluid drainage and in turn reduce puffiness, reduces appearance of wrinkles, improves facial contouring and decreases dark under-eye circles. It also assists with decreasing tension in the jaw and headaches as a result of tension & stress. After the massage, Valeria did a Mini-Collagen Facial to cleanse, purify, and hydrate the skin with ClarityRx Anti-Aging Facial and Collagen Masque. Overall, my face felt less tense and my skin was soft and glowing! I did like the products they use and throughout my session, Valeria was communicating with me to ensure she was using adequate pressure when needed. Good try, and I will likely be back to check out their other services.

They sent me a text the night before my appointment to cancel. I had two services booked. They…read morewaited until closing time to cancel the appointment instead of having the respect to call me. This is the SECOND time they messed up my appointment. The first time they "lost" my appointment and had to send me to Short Hills because of their mistakes. Still waiting on a phone call to reschedule. They took my credit card information for the appointment. I guess they just don't care??

Jessica was amazing for botox. It was my first time here, definitely would come again.read more

Have recently changed to a different Laser Away location because of my experience at this location…read more Overall, the nurses and nurse practitioners who have done my laser services have been wonderful and I thank them! My experience was more so lacking and disappointing due to the customer service end of things. To start, on my 1st appointment was "tricked" into changing my package as a sale was going on. I was told that my legs would be FREE with the current promotion they were running. I was handed a tablet to sign but was not told or shown any price and didn't think at the time (which in hindsight I realize was naive) that I would be paying anything as I was told it would be FREE. When I called the center afterwards and Comenity - there was no way to undo this. So from the start, I was not happy but I still continued to attend the location afterwards - chalking it up to me being naive and not asking questions but the frustrations continued. Very often I would arrive to my appt and be told I would have to wait longer due to staff being out. I understand this happens but it was quite frequent and I would have preferred a call or prior notice. A lot of times I'd have other plans afterwards or work that would be affected. One time; I also wasn't even able to do all my services because my appointment time was delayed by so much. My last disappointment where I decided it was time to find a new location was back in February. As you know we've had a very harsh and brutal winter. This location opens at 10 and I had my appt at that time. I arrived 10 minutes early, which is standard for me and i believe the right thing to do. I arrived to the door the same time as a worker. She looked at me with a not so nice or approachable look and I said "Hi, I have a 10 appointment, am I too early?" And she said "yes!" And just let herself in- although there were two other works inside and a lobby/waiting area. I was definitely upset because it was freezing out and I could've been waiting inside. Initially I thought maybe this person was a manager or maybe needed time to get things in order before opening, but again, there were two other women sitting inside at the front desk. In addition, I come to find out she was one of the nurses - as she performed my services that day, which was so awkward. I was very upset after the interaction and thought it was very unprofessional and not a good example of customer service ESP considering the harsh cold and turning me away. But I am not a rude person and would never make a big ordeal, so I just took the mental note and as mentioned earlier this you could say was my final straw and I knew I needed to find another location. The main reason I am sharing my experience is so no one else gets conned into a "free" service and then be financially responsible to pay more. This is the most disheartening part of my entire experience. I understand that this not reflective as the entire company - as I had a great first appointment at another location.

I don't recommend CoolSculpting--or any services--at LaserAway. My appointments were rescheduled…read morethree times due to vague "staff emergencies," at both the Hoboken and Clifton locations. For the price, the experience and results just weren't worth it. My original appointment was scheduled for April 29, but got canceled due to a "double booking." I wasn't able to reschedule until a month later due to travel. That rescheduled appointment, now set for May 26 at a different location, also got canceled--again due to staff issues. (It also happened to be Memorial Day weekend, which made the situation feel even more avoidable.) I finally had my first session on June 6, over a month later than planned. The staff was nice, but honestly, the procedure was so basic I could've done it myself. The sales pitch made it seem like you needed a nurse practitioner to avoid risks like "polyps" or poor results, but the process was extremely simple and the difference was barely noticeable. Definitely not worth the hype or the price tag. I scheduled my second appointment for July 25, the earliest possible based on their 30-day policy--but surprise, it got canceled too due to another "clinical staff emergency." I was told one of the two clinicians was in a car accident (which is awful, of course), but it's pretty concerning that they only have two staff members handling everything. I'm now booked for August 7 in Hoboken. Today is July 24. Let's see if they cancel on me a fourth time. What started as something I hoped to complete by May might not even finish by August. Save your time and money--go somewhere private and more professional. This chain is just not it.

The interior space (inside the scientology church) is indeed very nice and relaxing, however the…read moremedical services are not. The condition I went for was not only not addressed, but I got a serious burn on my face by this doctor. Never again! Oh, and she has such an attitude - probably to make up for the lack of skills.

Dr. DeJuliis is the only person I trust to keep my skin looking refreshed and youthful. When I tell…read morepeople my age, people usually don't believe me. She and her whole staff are lovely and take the time to give me great service and answer all my questions. Highly recommend.

The owner is great, very personable and responsive. She is about "The Whole You" to the max! The…read moreservices are professional and top-notch. The ambiance is pleasant and the environment is peaceful, positive, relaxing and very clean. I had the v-steam which was lovely. I will be returning for more services very soon. I highly recommend this business.

I highly recommend The Whole You spa. The customer service is amazing! They were polite, friendly,…read moreknowledgeable and attentive! The environment was serine, calm, relaxing and very clean. The services offered will keep you wanting more! If you are looking to kick your self care to the next level, you definitely need to try The Whole You Spa. You will not be disappointed!

Staff is very friendly, I love the services i get there. I've done two small areas for lazer hair…read moreremoval and have seen good results.

I've been a loyal client here for three years -- but after today's experience, I won't be coming…read moreback. Two weeks ago, I had my lips dissolved with my preferred specialist, Monica, and booked a refill appointment for October 4 at 12pm with Kelly (since Monica was out of office). I started my commute from NYC to the Verona location, but found it odd I never received a reminder -- so I called, only to learn that my appointment was never actually booked, despite scheduling it over the phone 2.5 weeks ago. They managed to squeeze me in later in the day with Megan. However, when I arrived just five minutes past their 10-minute grace period (after calling ahead to let them know I'd be slightly late), I was told I had missed my appointment and the most she could offer was a conversation -- not the actual service. I found this incredibly disappointing and frustrating, especially given the effort it takes to travel from NYC without a car, and the fact that I've been a loyal client for years. It's unfortunate to end things on this note, but I can no longer recommend Montclair Rejuvenation Center after today's experience.

Kay was very professional walked me through the experience & made me feel comfortable. Great job…read morenot sure if it's black owned but great experience

From the owner: Indulge in expert waxing for both women and men, personalized facials tailored to your skin’s…read moreneeds, and non-invasive body sculpting designed to enhance your confidence. At Key Essentials, we combine luxury and relaxation to deliver a spa experience that feels indulgent yet remains within reach. Treat yourself to the pampering you deserve.