1. Rove Pest Control

    1. Rove Pest Control

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    Novi, MI

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    Rove Pest Control

    2.8 (16 reviews)
    Open 9:00 am - 5:00 pm

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    AntEco Pest Control

    AntEco Pest Control

    (17 reviews)

    I had a great experience with AntEco Pest Control, and especially with Jason. He was able to come…read moreout the same day, was very professional, and actually took the time to diagnose the problem instead of making assumptions. I initially thought we had a raccoon in the attic, but Jason carefully tracked the noise, used a ladder and camera to inspect the wall cavity, and determined it was just two mice. What stood out most was his honesty and thoroughness. There was no upselling or scare tactics just a clear explanation of what was going on and what my options were. Since I'm planning to remodel the room soon, Jason treated the wall appropriately to make sure the issue would be handled in the meantime. If you're looking for a pest control company that's responsive, trustworthy, and actually figures out the real problem, I highly recommend AntEco Pest Control.

    Worst experience ever! Our service guy David began lying to us since day 1. He would say he was…read morecoming over but never showed; he did not respond to our phone calls or texts. Dean, the Manager gets angry easily if you try to ask him questions or call to find out what is going on. He yelled at my husband saying that "we were not their only customer", we just wanted decent service. They are too short-staffed to handle multiple customers. They set a trap on our roof and inside to trap the squirrels but then would not show up to check it for days to over a week. One day a squirrel was caught in the trap, I had called them that evening, David (who did not return my phone call so I had to call his Manager yet again), did not show up until almost 24 hours later leaving the squirrel in the blazing sun (I don't think it survived). I would never recommend this company

    Orkin

    Orkin

    (2 reviews)

    In summer 2024, I paid Orkin over $4,000 to remove bats from my attic and seal it. They verbally…read morepromised a five-year warranty and a one-year follow-up inspection. Bats were present from the day they started the work through the day they finished. They never successfully removed the bats and told me this was normal. Their claimed one-year inspection was incomplete--a technician only removed materials from the roof and did not properly inspect or validate the work. Service reports contain only a couple of brief sentences with no meaningful documentation of sealing or validation. Bats remained after that visit and are still present. I have repeatedly called and emailed Orkin with little to no response. Representatives have promised follow-ups and documents (including on August 2, 2026) that never arrived. When I finally reached someone, they claimed only a one-year warranty existed and said I must pay again for the same work, even though less than two years have passed. Orkin's work was incomplete and ineffective. They never got the bats out, never properly sealed the attic, and have refused to honor the warranty or correct the problem. Desired Resolution: I request that Orkin either properly remove the remaining bats and correctly seal the attic at no additional cost, or issue a full refund of the more than $4,000 paid.

    We used Orkin for bat removal and had our annual check to see if the bats have returned. Sasha was…read morethe technician. I felt like he was doing inspection for insects as he walked our entire home with a tiny flashlight just randomly shining it places. It was strange. Then he finally got his ladder to access our attic. The access was in our master bedroom closet. As he set up his ladder, he quickly removed a $50 bill that was on our nightstand. I didn't see this until later that afternoon. The paperwork was completed in his car then he returned for a signature but showed me a blank screen with a line. I'm not certain what I signed in retrospect. Anyway, my trust has been violated and Orkin will not have access to my home. I hope Sasha gets this review and does not have the opportunity to violate any other home owner.

    Aptive Pest Control - Outdoor pest treatment for trees and landscaping

    Aptive Pest Control

    (191 reviews)

    They do an amazing job at taking care of my house if you love quality work I would go with Aptive…read morethey treat the full property

    Most people say "If I could give this 0 stars I would", which I will say, they at least get one…read morestar based off of their phenomenal over-the-phone customer service. They have been the one shining light that has been positive. With that said, this company is an absolute nightmare to coordinate with to actually have your home serviced. I cancelled my service today based off of this string of events. A (sunny day) no call no show for an 8AM - 4PM appointment, rescheduled to the following week where the tech said he couldn't spray my exterior because of the rain. He said he would schedule a follow up exterior spray for 2 business days later. Nothing scheduled. When I called they had nothing on the books, so they scheduled me for the next day. That evening I was notified of a reschedule to 2 days later. When I called to ask why they told me they had no techs in the area. Well. We are to that day, and they just no call no showed again. The best part of all of this, is that I have cancelled the rest of my contract and no longer have to deal with this clown show of a company. Matthew S. if you are reading this and you want to reply with your apologies, be my guest. But I won't be writing to socialmedia@goaptive.com. Looking at this reviews page, you're well aware your company delivers the worst service imaginable. We should all honestly report you to the Better Business Bureau. One other things of note. Their portal. When under contract they will charge you monthly, without trying to set up any subsequent services after the first one they sell you on. What's crazy is their portal doesn't even have a Book Appointment button on the webpage. You can look at the calendar. It will note your last appointment. But there is no easy option to book your next. You have to reschedule a service based off of the last one. Not even close to intuitive and completely predatory. I never trusted door to door salesman before, and this is just the extra proof I needed to never do so again. Good riddance Aptive.

    Orkin

    Orkin

    (6 reviews)

    I'd like to add one item that I didn't mention earlier, while the main issue we were dealing with…read morewas rodents I mentioned to Orkin that we also has been seeing some moths lately and they identified them as 'Indian Meal Moths' which are an invasive species in North America and are becoming a common pest issue. Orkin advised us to get rid of all potential food sources (mainly grains and cereals) or seal them in plastic containers, but they indicated they could also spray for them in cupboards where they were prevalent. That was included in their total price agreed upon, they did not charge extra for it-to their credit. But the spray was really ineffective getting rid of the moths. After a couple of months we were still seeing them (we'd already tossed old cereal boxes and/or packaged them in sealed plastic containers). I did some internet research on this pest and several sites recommended using pheromone traps-it's a cardboard triangular shaped box that gives off a pheromone which attracts the male moths and there is glue on the inside surfaces which traps them. I ordered some of these through the internet, placed them and within 5-6 weeks the moths had disappeared. It's not an instant fix, because it only captures/kills the males and eventually the population disappears from lack of breeding-but it works. Since we were not charged for the Orkin spray I can't complain too much, but once again the technology they use is not as good as what is available if you do a little research online and try the best recommended methods. Orkin are supposed to be the experts in pest control, if customers are finding better information doing internet research on their own what does that tell you? They need to up their game and improve their technology, or they'll be out of business soon.

    Living next to a woods/swamp, we have critters. Unfortunately, we had them in the attic: Mice,…read morechipmunks, squirrels?. Last year, we paid Orkin approx 3k to seal the house and trap what had gotten in the attic. It worked, we were critter free for six months. In June we called Orkin back as their work had a warranty. 3 times they sent someone out to 'check' it, telling me they would send yet a 4th guy (over a 5 month period). Following a just OWN IT discussion, they sent Jake and Hunter who actually did something to reseal the house. Jake and Hunter were great. They didn't offer excuses, or suggest another team needed to come out. They got to work. They Owned It! They were fantastic! Thanks to Jake and Hunter, I'm looking forward to a critter free winter. So 5 stars to Jake and Hunter. 2 stars to Orkin in general for all the BS.

    Rose Pest Solutions - Metro Detroit West

    Rose Pest Solutions - Metro Detroit West

    (1 review)

    Conversation #1: I called them because the condo association for my mother's condo uses this…read morecompany. My mother is a hoarder and when the tech Bruce went out it was wall to wall stuff. I called and talked with Bruce and had to argue and yell at him to get him to email me the prep sheets to get the condo ready for a heat treatment to kill bed bugs. Several times he said "I don't think the prep sheets will help" and "I don't do prep work". I managed to argue him into emailing the prep sheets which I then sent to the vendor cleaning out the condo. Bruce has quite the ego on him, and wanted to be at the condo telling the cleaning crew what they needed to do. Conversation #2: I called Rose Pest and again got Bruce. He must have recognized me based on my mother's address. He told me we could have a nice conversation or he would hang up on me if I was going to yell at him. Well, he was/is the one being fing unprofessional. So in this conversation, his ego again thought he should be at the condo telling the cleaning crew what to do. I told him his company could go out there in 5 or 6 days to look at the condo to see if it was ready for a heat treatment. He doesn't want to talk to my elderly mother. "I'm going to tell her, and then she tells someone else?" "Yes, her children, we talk to her. You can write it down on a piece of paper. She'll have the prep sheets and you can go over them with her." Bottom line, he is still focused on the hoard he saw and that it will never be removed for him to go in with large heat machines and fans to do a treatment. He finally said "Why are you so focused on the prep sheets?" I told him "I had to argue and yell at you to get the prep sheets. That was not good, not good." Then he says: "In a normal living situation they would be relevant." So if I say that in 5 days it should be a normal living situation, his ego doesn't hear it? How unprofessional! Reluctant to share prep sheets with a client! To repeatedly say "I don't do prep work" then in 2nd conversation, say "Oh I do prep work. If more prep work needs to be done I can do a quote". OMG! Fing amazing! So I tell him if more prep work needs to be done, he can give my mother a quote. Clean your home like you're moving out before hiring this company for a heat treatment. I hope you don't get Bruce.

    From the owner: At Rose Pest Solutions, we take pride in our rich history as the nation’s oldest pest management…read morecompany, originally founded as Rose Rat Exterminator Co. by Solomon Rose in 1860 in Cincinnati. Solomon was a pioneer in pest control, creating innovative products like a phosphorous paste and spray gun. We expanded significantly from the 1950s through the 1980s, acquiring several companies and unifying under the Rose name in 2004. Now led by the Ives family, we are dedicated to maintaining a reputation for professionalism and exceptional service to our clients. Our Home Service program offers year-round protection against common household pests, giving homeowners peace of mind.

    All Seasons Pest Control - All Seasons Pest Control was voted the Pest Pest Control Company is the Metro Detroit area this year- 2 years in a row!

    All Seasons Pest Control

    (17 reviews)

    Downriver

    Affordable. Kind. Quick!…read more I can not say enough good things about this business. An adorable trash panda decided to make her nest in our fireplace. We didn't have a chimney cap on, and come to find out, raccoons love to have their babies in there. Ignorantly I thought the little critter was stuck in there, so I called several places trying to get someone to get her out same day. Every place I called was met with surly guys who did not have time for it. I understand being booked up, but to be rude is unnecessary. "It's just a wild animal, ma'am, doesn't matter if it dies." Really? Finally I got ahold of a pest control place that didn't do this kind of removal and referred me to All Seasons. The moment Jessica answered I felt better about the situation haha. She explained that the raccoon was likely not stuck, and nesting. And that they don't usually set up traps on Friday, however she'd call her guys and see what can be done. Tim called me back not long after. He was such a kind person and we shared a few laughs on the phone. He explained the entire process and cost of each up front. They humanely trap the animal should the first step pheromone not work. Noah, the pest control specialist who came out, was so kind and thorough! He sprayed the pheromone and came out the next day on his Saturday to make sure the raccoon was gone. ON TOP of that, he installed my chimney cap for me, and explained why we continually get carpenter bees in the spring. I will be reaching out to All Seasons for ANY pest control we may need in the future- including the frickin carpenter bees. Their customer service was outstanding and I look forward to being a customer for life. Thank you, guys!!!

    This company doesn't know anything about roach extermination. They set up a few traps that will…read morecatch a few roaches that happen to walk through it but will NOT exterminate. In the meantime, the rest of the roach colony will happily reproduce. This does not eliminate an entire infestation or the nest. The gap in the front door is conveniently overlooked, which is how the roaches travel between the condo units. Besides, I was charged for the work that was never done. Carpet extraction? All the work was done in the kitchen only that has no carpet whatsoever. Possibly a standard charge that they bill everyone for no matter what. I found out after the fact, when the condo association billed me. So All Seasons will keep coming back and send more bills. The extermination is not happening. It's all about $$.

    Rove Pest Control - pest_control - Updated September 2026

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