By far the best gym that I have been a member of. The facility is nice and staff are extremely…read morehelpful! Careca and Jeff were very instrumental in me understanding the gym and how I can maximize my membership. They always greet me when I see them and are open to answering any questions that I may have. Jeff also did my fitness analysis and helped me learn about myself on a musculoskeletal level and gave me recommendations on how I can strengthen and tone my body and letting me know what exercises would be best for me while on my fitness journey. I was so inspired that I decided to get a personal trainer. Careca suggested Jordan. Having Jordan as my personal trainer is by far the best decision that I have ever made, fitness wise. He holds me accountable and he encourages me to test my physical limits. Even on the days that he is not training me, if he sees me in the gym, he will ask me what type of routine I am completing on that day and if I am trying something new, he will ask me how comfortable or confident I am during that session. I could not have asked for a better trainer! In the Kids' Club staff is so fantastic! My kids look forward to coming to the gym with me because of how kind and caring Keren, Jamal, Kyndall, and Laina are! The kids always come out with some type of arts and crafts creation and there are toys and games that the kids play with in the open space to keep them active! Some other highlights are the sauna and the recovery room. This location also has an assisted stretching section. I plan on trying it one day. And it is a 24-hour gym! Overall, this is an excellent gym.

A great place to get identity theft! Orlando who took our Ids, credit cards emails, phone numbers…read moreeven those of our minor child, was apparently wearing meta glasses! Great. I didn't notice. I'm old. Who would expect something like that? My teenage daughter did but didn't feel comfortable telling me until we had already left. Went back immediately and, how convient, he already left and their manager isn't back until Monday. Great that Audrey V at the front desk was all smiles and thought it was oh so funny. So come on down if you want identity theft and creeps with cameras in their glasses cruising through while you are in the changing area!

I prefer this location over the Missouri City EOS. The space is larger, and the employees are more…read moreapproachable and willing to help. When I inquired about the status of the women's sauna, the front desk representative proactively checked on it, which I appreciated. There are plenty of machines available now that the Missouri City location is open, making workouts more efficient and less crowded. I especially enjoy the recording room, the theatre, and the Shark Tank recovery room, which add unique value to the overall experience. The showers are decent, though they could benefit from more frequent cleaning and more consistent replenishment of body wash. The instructors are wonderful--especially Frieda. I truly cannot speak highly enough of her; she is knowledgeable, motivating, and a standout asset to the gym.

I've been a member at EōS Aliana for about a year, but after moving, my friend and I wanted to…read morestart working out together and meet in the middle. Since I have the Willpower membership and can go to any location, I suggested the Sugar Land location. She decided to sign up there on her own, and that's when everything started to go wrong. After she signed up, she was offered a "free" personal training session, and we decided to do it together. During that session, we worked with a trainer named Joseph and made it very clear multiple times that we were on a budget and could not commit to anything long-term. He reassured us more than once that we would be able to cancel at any time. He even apologized later and tried to make up for the confusion by offering another "free" session, but by that point the situation had already gone too far. That reassurance is the only reason we agreed. As soon as we realized the cost wasn't manageable, we came back in person to cancel--multiple times. Each time, we were left waiting for long periods with little to no help, while staff stood around and watched. On top of that, no one ever answers the phone, which makes it nearly impossible to get assistance without physically coming in. The way we were treated during this process was honestly shocking. Instead of being helped, we were met with resistance and dismissiveness. The fitness manager, Mac, went as far as implying that we were "scamming" simply because we were trying to cancel--based on what we were clearly told when we signed up. That was extremely unprofessional and uncomfortable. At no point were we trying to take advantage of anything. We were just acting on the information that was given to us upfront. The lack of accountability and communication has made this situation way more stressful than it ever needed to be. I will say the general manager took the time to listen, which I appreciated, but there has been no follow-up since then. Honestly, the most disappointing part of all of this is that my friend was treated so poorly after I was the one who recommended this gym to her. What should have been a positive experience for both of us turned into something stressful and upsetting. After this experience, we will not be returning to this location at all. I will either continue going to EōS Rosenberg, switch to another gym like Amped Fitness, or possibly cancel my membership altogether. This was just a horrible experience overall. If you're considering signing up for personal training here, make sure everything is clearly explained in writing before agreeing to anything. Verbal promises do not seem to match how things are handled later.

They will not provide 7 day pass for 13 year old child…read more They tried to cancel my discounted membership from BCBS and start new membership at higher cost

Wish I could rate them a zero! DO NOT, I repeat...DO NOT sign up for a Personal training contract!!…read moreThey make it impossible to cancel it and it's not even worth it! They also don't tell you it's a 4 month commitment and management will evade you to avoid canceling it! Im still waiting over a month for a refund from them and have continually been getting charged! Had to go to my bank and change everything to stop them from taking money out, over $1000 in just one month! I filed fraud charges and a complaint with the BBB, stay away!!!

Cami, the representative at the EoS fitness Richmond Centre, she has been very helpful and…read morecourteous. I had few questions about the membership and she was kind enough to answer and provided other information about gym as requested.

I was at EOS fitness for a fitness workshop today. To be transparent, I had not heard of this gym…read moreuntil today. Oh my...this gym is quite impressive. The size is gargantuan with floors spanning to floors (Roughly 35K square feet). Wow, wow, wow!!! The gym is modern with clean lines...designed to perfection. There is every piece of equipment imaginable - cardio machines, strength stations, squat racks, cable systems, and functional training areas. You could literally come to this gym and spend half a day with all the equipment and studio classes at your disposal. Our workshop took place in the aerobics studio. This room could easily hold 100+ people. There lighting system in this room is next level. Excellent workshop...excellent gym!

great gym and Amazon service would reccomend to others epecially the gray dt locataionread more

I've been coming to this gym for about a year and up until recently I would give this place 5…read morestars! However, recently they've decided to downgrade the locker rooms. For a luxe location to downgrade their lockers without anyone knowing was a big shock. The lockers before were great and you didn't need your own lock which is a selling point for me but without anyone knowing the changes they were making a lot of us are now carrying our bags around everywhere which wasn't an issue before. Pretty interesting for a "luxe" location to downgrade anything but the membership cost hasn't gone down. Not to mention this is by far the HOTTEST indoor gym I've ever been to. Apparently the AC is controlled by corporate which is wild considering houston climate is more miserable than most. It's better to work out outside even in the summer because you at least get airflow that way. Other than the downgrades and the heat it's a pretty solid gym. Gets extremely busy during peek hours but that's expected.

This is a decent size gym with good equipments but my only complaint is that the gym is kinda…read moredirty. There were no cleaning equipments around too.

Good gym but this elliptical has been broken for about three months. By the way there are only…read morethree ellipticals so good luck.

A friend of mine made the rude comment that "everyone working out here looks like they are on…read moreparole". But you know what? Really like this gym. Great equipment. Especially EGYM. And there are massage chairs. Good Hoist, free weights, Hammer. Recommended.

EōS Fitness - Gray Street (Houston) Heaven. On. Earth…read more Let me just say--if you're in Houston and not at EōS on Gray Street, I'm genuinely wondering what you're doing with your life . This place is everything. Limitless workout options, spotless facilities, great layout, & an uplifting, motivating energy every time you walk in. But the real gem? The Tank. Full-body recovery heaven. It's my new go-to sanctuary after a beast of a session. Massive love to John Slater--he's the real MVP who signed me up and has made me feel like family ever since. Seriously, the entire staff is elite. Welcoming, kind, and present in a way I've never experienced at a gym. Whether you're a gym rat, weekend warrior, or just want to feel good again--this is the place. 10/10. 1000% recommend.

First time at this location and whew!…read more First 10 mins I was distraught at how poorly designed this place was.. overly congested with equipment placement + people.. Not enough open space-- people are seated/working out in the way of the weights-- inconvenient. Like literally no space in the common area, kinda looked like a safety hazard. Whoever designed this needs to never design again. I will say they had a good amount of free weights throughout, smith machines in their upper room, massage rollers & trx bands. Lovely lovely staff though, & they actually have a pool.

Well I've been coming here for about 6 months, I'm disabled and use a power chair, one thing I've…read morenotice is when I arrive, almost always there are these big lifted 4x4 pickups parked in the handicapped parking spots, I'm drive a big Van and I need that extra room to load/unload my chair. One day I came out and found someone parked their motorcycle on the striped lanes between a car and my van, I had to ask a stranger to back my van out so I could get in. Also you do not have push button door openers, most of the time I'm lucky and either staff or a stranger would open the doors for me but there have been times when I was ignored by staff and patrons. Also I would like to see wheelchair height accessible work out tables so us wheelchair users can transfer to the table and do our exercise that we might normally do on the floor but are not able to transfer to the floor and get back into their chairs. Also, this is a bit personal but yall need private areas with a shower and changing table etc. some of us have personal issues such as not wanting to be embarrassed because we have to wear certain types of protection IE: Diapers or colostomy bags, Foley catheters and leg bags, I'm sure you get the picture. I feel rather uncomfortable, intimidate etc when I have too lay out on a bench after showering just to put my diapers on in front of all these young and grown men and being watched and occasionally a child. I hear the chuckles and the snickers. My suggestion is if you can build a special shower room or perhaps install a height adjustable changing table with a privacy curtain in the regular locker room. I also take issue with the fact that the handicapped stall isn't wide enough to accommodate my chair and myself and 9 times out of 10. Someone who isn't handicapped has taken up residency in the handicapped stall and is just sitting there playing with their phone knowing fully well that I'm wanting to use that stall, I see this all the time, there will be two stalls open and the non handicap person will take the handicap stall. Now on to safety, I like to enjoy the steam room and sauna, but they are lacking safety rails inside them, these are slip hazards, they do make rubber floor mats for that as well. I like using the pool but must of the time the water is too cold for me and many of the older users, it causes our muscles to spasm and can be quite painful. We like the hot tub, but what we don't like is the 10 min timer, we no more get back into the hot tub and we have to get out and start it again unless someone nice comes along and does it for us. Last but not least, I would like to see the Rosenberg location turned into a 24 hour location with a his and her Steam room and sauna. I understand that the Sugar Land location is 24/7 and has steam room/saunas in each locker room. I also wanted to add this, the cycling room needs a couple of recumbent bicycles so people like myself who are disabled can participate in group classes, I also noticed that in the other group exercise room, everyone is on the floor, I can't get down onto the floor, if a couple of padded benches were added, people such as myself would be able to benefit from the group exercise's.