I've been coming to Costello Jewelry in Naperville for years from purchases to repairs and…read morecleaning. I love that my jewelry does not leave the store when being repaired. This is the first time I had an original ring designed, though. I worked with Marino Costello on the design process. As an anniversary gift, my husband wanted to buy me a ring, but I decided that I couldn't give up my original engagement ring and wedding band so I had a new ring designed utilizing the diamonds. The process was interesting. I looked at rings in the jewelry store to get an idea of what I wanted and then we proceeded to the design process, Marino sending me CAD drawings and then a wax ring was made where I tried it on to get an idea of the design and dimensions. My new ring is gorgeous! Marino is a fabulous designer and so easy to work with. I appreciated his attention to detail and his quick responses to my emails. The design process was fun. I love that Marino designed such a special ring where I still have the original diamonds that my husband gave me 20 years ago. I highly recommend Costello Jewelry!

Costello Jewelry in Naperville never disappoints! Today I brought an item for repair which RALPH…read morehandled with professionalism and competence. He even went the extra mile with suggesting a resource for me going forward. I left the store smiling once again, as always. In these times when most merchants are in a hurry, Ralph took extra time with me which I very much appreciate. Thank you, Ralph and Costello!

Used to go to the location down town, since they are closed now this will be my new location. They…read moredid not disappoint. Workers were super friendly and the location is beautiful, I think even slightly bigger than the other location! Dropped off a ring to get a bigger diamond put in it, they finished the work before the quote and during the holidays when they are already busy! This is a trusted name and would definitely recommend them for any jewelry needs! Quality matters here

My husband and I had the best experience with Jimmy Sunderland. I had inherited some pieces from my…read morelate mom that were very dated looking and Jimmy redesigned them for me. He is an incredibly talented artisan who is very knowledgeable about precious metals and stones. His kindness and attentiveness made him feel like he was part of our family. Thank you, Jimmy, for everything you do! You're a gem yourself!

I have stopped in to AAA 3 times in the past week, twice in one day! I have a mismatched collection…read moreof ~ mostly sterling silver ~ jewelry and place setting pieces. I am unfamiliar with the history of these sets from generations past,and though I am grateful to have them, they are simply not needed! I brought many pieces into AAA on each visit,I was initially a bit intimidated and nervous to pursue the route of selling, that went away immediately as the entire experience could not have been more kinder, informative and honest! This little spot on Ogden Avenue in Downers Grove is very welcoming! I sold many pieces and was able to leave with payment right away which was a delightful surprise! Hoping to find more Treasures and I will definitely continue to return to this fabulous place! Kay

Had the most amazing experience working with Jim & Lauren. We had been to several other jewelers…read moretrying to find a place to make a customized band for our wedding bands. The first time we went in, Jim was very thorough with how the customization would work, timeline, etc. we decided quickly that we wanted to get our bands done here. My fiancé found his band here as well, and they had an amazing selection of men's bands! They kept up updated throughout the process of the customization. We were both able to find our dream wedding bands at AAA! Highly recommend anyone needing any type of jewelry; whether it's wedding rings, or trading in any jewelry, this is the best place to go!

The owner screamed at my 82 year old mother in law when she asked him politely to buff out…read morescratches on a new piece he had just made for her. She was recently widowed and wanted a special piece with her wedding stone. She spent a lot of money and was mistreated. I don't know how this guy stays in business. I regret giving them a dime of my money. I had a big project planned with them and I will never set foot in there agin. He's a huge a hole. Run, don't walk, away from this place.

My son broke his chain that he got for Christmas and I had no clue how to fix it. I brought it here…read moreand they were so nice and took it and were able to fix it! They did it efficiently and quickly so he could have it back right away. They are extremely kind here! I've taken necklaces to get shortened as well and they are by far the most affordable in Naperville!

I had never been inside although I've seen the location as it's in a strip mall…read more I went there to see about getting a repair on a vintage bag. The woman who helped me took it to their jeweler and within minutes they had the repair done. Since they were able to use a spare piece to make the repair they didn't even charge me! There are some really nice pieces there and I'm definitely going back to make a purchase.

Great service and fair price for ring sizing that kept engraving over 35 years old. Would…read moredefinitely recommend.

My family has been going to Fey since the 1960's. I've always found the staff quite knowledgeable…read moreabout the stones and various settings. They are very patient. They like to get to know a little about you so they can recommend something that fits your lifestyle. All of the pieces are gorgeous. They also do custom work if one has an idea of what they want. Prices vary. You must remember that you are paying for something that will last a lifetime. I still have a ring I had made there in the LaGrange store in 1972. You can't go wrong with Fey!

As someone who knows nothing about diamond and rings I was a little nervous trying them on (worried…read moreI would seem stupid). We stopped by quite a few other spots and that was exactly my experience, I felt rushed and like they expected me to know what I was looking for already. The jeweler we got here was SO friendly, took time to show us options, answered all my questions, read my face to help me figure out if I liked the rings attributes or not. 100% recommend coming here, the service is amazing!

I met Allison here when I needed my wedding ring appraised. The service was great. they were fast…read moreand efficient and I got what I needed. nothing like one day service!

This store was highly rated in my neighborhood app so I gave them a try. I felt secure in leaving…read moremy jewelry with them for appraisal. Very nice staff!

We highly recommend Betty at BK Jewelry for all your jewelry needs. Serving us for the last 15…read moreyears, we have always been more than pleased with her service and the products she offers. Very professional, knowledgeable and more than willing to help, Betty is a jewelry you can count on. Her prices are reasonable and more than competitive. We just celebrated our 30th wedding anniversary. Through Betty's kind and thoughtful assistance, our celebration of this beautiful occasion became that much more memorable. Gail & Rich

This place is the best! Had some issues with an appraisal and the team there was gracious enough to…read morebe honest and fair and gave me the advice i should go through. Ended up buying a necklace as I left. Thanks Betty!!!

I'm not one to write reviews but for Paul, I have to. Paul custom designed my engagement ring and…read moremy wedding ring and they are both absolutely stunning. He looked at my inspo pics and turned them into my dream. Paul is kind, and honest! When you go into a chain jewelry store, they're just trying to sell you what you want and don't tell you the negatives. Paul will tell you exactly his thoughts based on his experience as a jeweler and that couldn't be more appreciated. I would recommend him to anybody who is looking for a jeweler to make your vision come true! Thank you Paul!

I broke another gold chain(dammit). Since I had good repairs here before, went back and had another…read moregood repair. Small shop right in Lisle downtown area. Easy to park just north where that strip center on Main & Ogden still sits empty. I thought the price was decent for repair.

They told me they could fix a watch I brought in. Not only did they not fix it, I waited 5 months…read morefor them to return it and it was in worse condition than when I dropped it off. They stated "there was nothing they could do" and had terrible customer service through the process. Do NOT recommend.

My mother and I brought some rings here to be sized as well as some old items to sell. They did a…read moregood job sizing (especially sizing my grandmother's ring to my mother's finger since my mom is a much smaller person but it fits very well; also the two I brought have scrollwork around the stones and nothing was damaged/it looks perfectly new). Their prices are a bit high, but look for coupons in some of the local coupon fliers. Also selling the scrap metal offset the cost somewhat, so if you have anything you're not wearing, why not get a few bucks out of it? Overall, very pleased with the service and quality. Turnover time was about a week on mine; mom is also still waiting for them to source a stone to fit a setting where she lost the original one (which could take time, of course).