Connell's Auto Repair was a lifesaver. Owner Shaun Connell is a licensed mobile mechanic who met…read moreme at my vehicle when my alternator went out and left me stranded on the side of the highway. He was extremely knowledgeable, professional, and friendly. He went and picked up the parts i needed and came back and fixed my car right on the spot. There was no need to pay for towing, and the price for my alternator and battery were cheaper than i could have gotten them myself. Excellent service with no crazy mark ups and unneccessary expenses. Best mechanic I have ever dealt with!

Excellent in every possible way! Chris and the team are excellent. Knowledgable, friendly and truly…read morecare for their customers. We will be back and I will spread the word!

Traveling from Florida to Blue Ridge on vacation and the check engine light comes on 200 miles…read morebefore Blue Ridge...Memorial Day weekend. Fortunately we had another car on the trip, so I was able to park mine until I took my car in the Tuesday following Memorial Day. Everyone at Highley was great and super helpful! Communication was thorough and got pricing up front before repairs. Had my car in and out in a day. I travel to Blue Ridge often and would definitely go back to Highley if needed.

Bryan is an Honest, good mechanic. I have only been going a couple months but I will only take my…read morecar and truck here.he could have taken Advantage of me and did not.

put my exhaust on, they did a amazing job!! fast service…read moreand great pricing. would highly recommend taking anything to them!!

Great service and great oils, I highly recommend this location . I order from here even to take…read moreback to my second home and use their oils all the time.

Have been taking my vehicles to BR Oil Change for 2+ years, but won't be going back. They have made…read moreseveral errors, one costing me $800 to fix. First incident was summer of '23. While traveling on a road trip we needed an oil change in KY. It took them 20 minutes to get the oil filter off, they said it was over-torqued. Next up, took the SUV in and during the oil change, they over-filled the engine and it poured out all over the engine compartment. They apologised and wiped up around the engine. But on the next scheduled change they said the engine pan, front and rear seals were leaking, and sold me a quart of stop-leak. But then later I thought it could just be oil that didn't get wiped up from when they spilled it the time before. Anyway, checked the SUV oil consumption, sure enough it was leaking or burning off 1 quart every 200 miles. Took it in to my mechanic and they found the leak at the valve covers. My mechanic is very good, he says it's possible the overfill caused the leak due to high pressure if overfilled. Took my repair bill back to BROC and they said they never would have let my SUV out of the shop over-filled and denied me any compensation, not even a free change. So, "nothing they can do"! 'Bye bye, Blue Ridge Oil Change'!

I made an appointment for "the works" and new front brakes a few weeks ago. The appointment was…read moreset for 8:00 AM on June 20th. I arrived at 7:45 and was a little surprised to find the door locked, but no big deal. I waited in my friend's car. I looked and the bay door was opening and because the doors were still locked, I went in the back way, through the garage, to the desk, and told the man who was standing there that I was there for my 8:00 appt. I was very surprised when the man standing there said that he was a customer and that he had opened the bay roll-up door, so we stood there and waited for an employee to arrive. After waiting about 5 more minutes, the first employee showed up, still eating his breakfast, and began opening up the computer. Yes, he was late but said nothing to me at all. The 2nd guy got there and was opening the computer and I stood there for another 5 minutes before he said that someone would be right with me. I dropped off my keys and left with my friend. While we were having brunch, someone called and said that they didn't have my brake pads. He said that they could use a different brand than the one I needed, and that they would be just as good. I said that would be fine. He said that my car would be ready in about 2 hours. A couple hours later my friend dropped me off at the service dept, and I went in to check on my Ford. He said that the brake pads weren't there yet so it would be a while longer. I said ok and went into the waiting room and sat there until 2:45 when someone came in and said my car was ready. I told them they had really dropped the ball with me. First, they were late and there is no excuse for that. Next, they had my appt on the books for weeks. Why couldn't they check on what I would need for the brake pads and had them there waiting for me when I arrived? Next, why was I still waiting for the brake pads to arrive? They said they had the other ones that were just as good. Then they charged an extra 3% for using a credit card instead of cash. While I understand having this charge for a little mom-and-pop store, it was ridiculous for such a big company to add an extra service fee. Then the last time I went there they said I would need new tires. This time they said my tires were good, so I highly doubt that they even looked at them, much less rotated them. I received no apology, no nothing. For some reason, the receipt shows I paid at 10:36, instead 0f 2:45, and that is simply a lie. I don't think we will be taking our Fords there again for any reason. Thanks for your time, mine was certainly wasted.

This is the only dealership that I feel like I receive family treatment; the team here provides you…read morewith such a unique experience that makes you want to come back!

Best tire prices with a free alignment and synthetic oil change great customer service and fast…read moreservice.

Always consistent, estimates are always accurate, Dominick is awesome! The service has always been…read moreperfect and honest.

They're very fast and efficient and changed my cabin filter without me asking them and found that…read moremy brake pads were thin and so I made an appointment to have them done. I'm very impressed.

Claimed needed new engine due to low compression. Took it…read moreto another shop said compression fine but needed 3 injectors which was replaced and now all great! AVID Rats-opps Rays

Several years ago I had Brock rebuild my 7.3 f350 transmission back for me after it went out. I…read morehave been impressed with it ever since with no issues at all. So when my wife's Tahoe started acting up I immediately called him to get some prices. I fully went to his shop and unloaded all the wife's stuff to get it ready to leave for him to get to it when he could. He was several weeks out and I was gonna have to figure out how to find the wife another form of transportation. He wanted to ride in it with me first and put it on his computer. He quickly told me after a short ride that it wasn't my transmission causing the shifting problem. After 30 min of research he was able to determine that my rear tires were more worn than the front and caused the rear to spin faster. And because the wife had it in auto, the computer couldn't figure out if it needed to be in 4 dr or 2 dr. Now anybody could have told me that it was the trans and I would have agreed. The vehicle had tell tale signs and was at about that mileage. But Brock was an honest man. I offered to pay him for his time and help. He refused. I shook his hand and thanked him and went on my way. I write this review because Brocks Transmission will have all my business from now on. And I will tell any of my buds and extended family where they need to go for their transmission problems. There are still honest people left in this world. And Brocks Transmission is one of them.

I had a problem in my GMC that I could not fix. The transmission started to slip and was getting…read moreworse by the day. I dropped it off on a Saturday and picked it up the following Friday. Great work. Shifts like new. I purposely placed extra cash in the payment and I was tolled that I had accidentally paid to much. I knew this but he did not. Great Service and Honest, I'll be back again. Kent