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    Roxanne Mercer

    5.0 (5 reviews)

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    David R Millar - Russian River Land and Home

    David R Millar - Russian River Land and Home

    4.9
    (31 reviews)

    Third time really was a charm...and DAVID MILLAR was mine! After two unsuccessful listings, he…read morewas the third realtor to take on my home, and the one who sold it. From our very first meeting, when he sat comfortably on my couch and spoke with me, as though we've known each other for years, I felt at ease. His approach was genuine, relaxed, and reassuring. That ease carried through the entire process. Once he set things in motion, his marketing expertise was immediately evident. My family and friends reached out almost daily asking, " Have you seen DAVID's latest video of your home? It's incredible!" and they were right...his videos were beautifully done, and his commentary was both informative and engaging. DAVID promised from the beginning that he would stay in constant communication throughout the entire process, and he absolutely delivered. He responded quickly to every text and phone call, and never once made me feel like I was a bother. My home sold quickly, and I credit that to David's professional, professionalism, creativity, and dedication. I am sincerely grateful for DAVID's outstanding work. Thank you David!

    David Millar's professionalism and commitment to detail goes above and beyond all expectations…read more His knowledge of the house search and purchasing process is so refined that working with him was effortless on our part. When we wanted to go look at a new house or back to one we had already looked at, he was there and available with knowledge and advice with a keen eye for details that as a new buyer I didn't know to look for. When we decided on a house to make an offer on, David wrote up the contract and we had an accepted offer within 48 hours! From start to keys in our hands was 20 days and David was by our side every step of the way. I would highly recommend David Millar and Russian River Land and Home for any of your real estate needs.

    Richard Lester & John Genovese - Vanguard Properties

    Richard Lester & John Genovese - Vanguard Properties

    4.9
    (30 reviews)

    I am finally getting around to expressing my gratitude to John and Richard, who represented us as…read moresellers for our house in Monte Rio. I highly recommend them for their professionalism and knowledge of the market. They were so great to work with, and made everything seem easy for us. They were able to connect us with all the right people to get the house prepped and ready for sale. We were fortunate to receive an all-cash offer and close the deal within an impressive 10 days, thanks to the dedication and expertise of John and Richard. From efficiently setting up inspections to providing valuable guidance on necessary repairs, they made what could have been a daunting process remarkably smooth. Richard and John are true professionals in navigating the market and I am grateful we were referred to them to sell our home in Monte Rio. Thank you, John and Richard, for making the sale of our house a positive and successful experience!

    Richard and John represented me in the selling of my 2/1 home in Cazadero. The sale had some…read morecomplicated nuances and I wished to sell it over the winter-during the rainiest part of the year! From the moment I met Richard at the initial meet, I knew I had met the right representative. He immediately had a plan that took into account the aspects of the sale that most may have found challenging. We had few surprise issues ( neighbor and rain issue ) that Richard and John handled with ease. If I was buying or selling, esp in the River area, I would only use John and Richard. I felt so supported during the whole transaction and trust Richard and John implicitly.

    Debra Johnson - Berkshire Hathaway Sonoma County Properties

    Debra Johnson - Berkshire Hathaway Sonoma County Properties

    4.1
    (9 reviews)

    Would not work with again…read more Debra represented me as a buyer on a property she listed. My offer was accepted and at first it seemed like she was enthusiastic about helping me, but didn't follow through on commitments she made and rarely contacted me except the occasional text. Luckily, when my original loan fell through Debra referred me to a great local lender that was able to get me approved and closed quickly. It felt like I was doing more due diligence and not like I had hired an agent to be an advocate for me. Things fell through the cracks that I ended up following up on, like not sending me the initial deposit request, not going through any documents with me besides emailing them to me to sign, and not even discussing a home warranty. She committed to have a cleaner visit one space in the house to de-odorize it, then said she would bring over the cleaning product for me, then she said she would "try" to bring it over. I kind of got the idea that I wasn't valuable to her as a client because I had a very low house budget and probably a lot lower income than more favored clients. Inspections got done quickly but they missed a big rodent infestation and it seemed like she was a little more buddy buddy with the inspectors and concerned with getting them done quickly rather than hiring for their expertise. She was evasive and didn't answer when I asked her how she was discounting the commission for the seller since she was also representing me as a buyer. Debra sent me a congratulations text when the transaction was finalized and left the house keys in a flower pot. When I brought up some issues after the transaction that I felt she had ignored, her response was that because I worked in a real estate office that she assumed I knew about everything. Uhhh really? So she was my agent and being paid commission for what? I have my house and I love it but I would have definitely secured a different agent if I had known I wasn't going to be respected or well represented.

    My wife & I had the pleasure of working with Eddie Dobbins in gaining some information based on his…read morelocal expertise regarding our property. Eddie was able to provide us with an incredibly detailed list of info which far exceeded our expectations and greatly helped in our endeavor. We are very grateful to the team there and highly recommend their services!

    KB Properties

    KB Properties

    5.0
    (35 reviews)

    My husband and I designed our family dream home, had it built and enjoyed our 47 years together…read moreliving in it with joy, tending to it, and raising our 4 sons in it. Our universe changed as aging brought health issues to our world. We were blessed to be in touch with KB Realtors when we needed them. Our home & property were appreciated by them from day one. They were thorough and efficient in helping us take on this enormous project of selling a family home. Their guidance and support was spot-on. We had never before sold a home or property. Throughout the process they demonstrated their expertise, their wise council, and their total respect for our wishes. Always professional, respectful, knowledgeable, and beyond helpful, they each stepped up well beyond what would be expected to council us, to guide us, and to constantly support us. I remember phoning Gaelen on a Sunday morning, about 7 am Central time. Oops! It was a simple question, certainly woke him up, certainly could have waited a bit, but he snapped to it, found his most pleasant voice, and answered my question. Then there was a time that we requested additional guidance when considering a price reduction. Chelsea was again spot on! She immediately sent us her studies & reviews and a synopsis of their analysis. It helped us to evaluate what to do. This review would be incomplete without letting you know that Gaelen even stepped in to mount our field mower when needed help to perk up the property. In every way, they saw a need we had, and they once again showed their community support and accommodated us in this time of need. In closing I can only assure anyone reading this that KB Realtors are more than business partners. They are that for sure, and they are certainly fine community members, allies, and have become for us, trusted friends, I will always carry gratitude in my heart for all they did for us and how they really stepped up beyond the expected to assure us a successful business venture. I have huge confidence they will do the same for you.....Wishing for you the best of luck! Heid McNeal Steven McNeal (deceased)

    We were in the market to find and buy a new home fast. Gaelen took on the challenge with an…read moreincredible enthusiasm. He checked in daily, sending over new listing and open houses we might like. He really listened to what type of house we were looking for. Some weekends he made himself available to show us 5 or more houses in a day. One weekend I had reached out with a last minute request to see a certain property, he had a scheduling conflict so he arranged for his team member, Chelsea, to step right in and make all things happened for us. She was super friendly and professional. We found a home we loved but the deadline for offers was only hours away, Gaelen jumped to it making sure we met that deadline even though there were so many moving parts, emails, calls, signatures, discourses, etc. He made it happen with his incredible work ethic and attention to detail, and our offer was accepted! This is a great team, we have found our forever Realtor, should we be in the market again.

    Theresa Disbro

    Theresa Disbro

    5.0
    (2 reviews)

    Amazing agent! We live in New York and Theresa took care of just about everything on the…read morepreparation and sale of our property on the Russian River! The property was empty for years so there was a lot to do but she found someone to clear the land and inside the house, negotiated a great clean up price, supervised the clearing, even send pictures of the finished results! I did not have the inconvenience of having to fly to CA to sell my property, Theresa was there for us every step of the way, even took time out to take pictures of the furniture so I could advertise everything free to collector on craigslist before the final close! Theresa goes above and beyond the call of duty, really cares about her clients and helps to achieve the best possible price! Our property sold in one day! Thank you Theresa.....best agent EVER!

    Theresa found us the house of our dreams. She never gave up, even after two years of on and off…read moresearching. Friendly, kind, unflinchingly honest, and always on our side, Theresa was exactly the kind of realtor we needed. We were (past tense, thanks Theresa!) first-time homebuyers and had rented for nearly 20 years - we knew nothing about how to buy a home or even where to start. Theresa patiently walked us through each step, and gave us candid advice about each home we viewed. She picked us up and spent sometimes the entire day with us looking at houses, and she was friendly and pleasant the whole time. Theresa also has a knack for matchmaking - we bought our dream place the day it listed, since we were the first to see it, thanks to Theresa. She had already figured out that we would love the place when we saw it. And we did! I'm writing several months after escrow closed, and I love our home more than ever. Theresa is a wonderful realtor - we would choose to work with her again without hesitation.

    Roxanne Mercer - realestate - Updated July 2026

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