They charge a 3.5% surcharge if you want to pay with a card. You have to pay, to pay them. Do not…read morerecommend.

I've used this company in the past and they are great. However, I had another company come to…read moreclean my carpets upon request of my roommates who got a "better quote" than Tubro. That better quote was cheaper and so was their service/quality. I immediately called Johnny at Tubro and he immediately came to see my carpets again. Johnny agreed that he could do better and the next day Johnny was at my door to clean the carpets. Tubro might be a little more expensive, but the quality of work and Johnny's professionalism was well worth paying for even if I already paid another company the day before. "Buy nice or buy twice". I am so thankful Johnny fit me into his schedule, met and exceeded my expectations. Thanks Johnny!!! The before pics were AFTER the first company "cleaned" the carpets. The after is what Johnny at Tubro did for me. :)

I am not one for giving out praise if it is not true nor am I one for only commenting when things…read morego wrong. I believe in quality work and great customer service and I can HONESTLY say that I received both from this company (Lenny, Alex, etc...). I don't often review unless i feel it necessary (good or bad) but in this case I believe that this company deserves much praise for the kind service and quality work I received and is reflected by other reviews which I agree with. The other quality I enjoyed is that fact that they are a family owned business with generations carrying on what is handed down from their father and others. I have and will continue to refer others and believe that this review will stand as true.

Hired by my apartment complex. Arrived on time with a friendly crew. Quality work under difficult…read moreconditions. Not all the furniture could be moved but they still did an excellent job.

Luis cleaned our carpets today at our home. After working from home full time this year, we really…read moreneeded a deep clean. Luis was super friendly, prompt, and professional. He even offered to include our little shag throw rug that I forgot about. They are all like new. Thank you! :) Highly recommend!

Luis & his team took such great care of my valuable wool rug. He assessed the extensive pet damage,…read moretook the rug away, and delivered it back clean & on time. My rug looks as good as new. Luis was courteous, thoughtful & professional, during a traumatic time! I would use them again in a heartbeat, and highly recommend their services.

Amburgey recently cleaned the carpets in my new home…read more 1) The master bedroom and stairway now have a wet dog smell. 2) Some spots on the carpet are crunchy when stepped on. 3) I had to wait about 2-3 days for the carpet in the master and stairway to fully dry. 4) The stairs were soaked so the excess water had to be sucked up with a shopvac. Even after airing out the house and turning on all fans it took another 24hrs to dry. 5) Had to find some "home" remedies to lessen the wet dog smell. Communication and scheduling were great and the carpet clean was quick... maybe too quick. Overall experience wasn't great.

we hired mike to clean the carpets in our new home, as well as our previous townhome after we…read morevacate it. this company is a bit expensive, but mike does a fabulous job. you get what you pay for! not only that, but mike also adjusted his schedule and went out of his way to accommodate us because we were on a tight timeline. we plan to call back whenever we are in need of professional carpet cleaning :)

White Cleaning service did an exceptional cleaning on my carpet. Also great price. Would recommend…read moreto anyone. Could not be happier.

Glenn White at White Cleaning Services came to the rescue when another carpet cleaning company was…read morea no show. Our house was already in disarray with as much furniture & things taken off the carpet to prepare for the carpet to be cleaned so it was a panic when the other company didn't show up. Fortunately Glenn was able to fit us in. He showed up on time, acted professionally, had a great attitude & did a great job for a reasonable price! Not only did he clean our carpets but he also cleaned a section of our hardwood flooring with deep stains that we couldn't get rid of ourselves. Now looks great! I'd definitely recommend White Cleaning Services & will contact him again in the future to have our carpet & flooring cleaned.

I called Genesis Carpet Cleaning to request a deep clean in my brother's carpet that has pet…read moredestruction. Jeff is very pleasant. He's honest and transparent and didn't try to sell me anything I didn't need. I am happy with the quality of work he did and basically just needed to be able to suffer this carpet long enough until we renovate this house.

Two new technicians showed up to clean this year. They were not as professional as Jeff, and they…read morewere definitely not as punctual. I was quoted a price of $189 on the phone for a 10X20 room and stairs. To their credit, the men called to say that they were running late, and they wouldn't make it until the end of the 11am-1pm window I had been given. Unfortunately I had an appointment in Tacoma at noon and it was too late to reschedule. Fortunately I zipped back to the house and arrived shortly after the technicians. One walked the area and then quoted me $239 + extras which I declined. He said that the area was more like two 15X15 rooms plus a short hallway measuring about 6 feet, thus the price increase. And he said that I'd have to move the furniture, but later told me they moved it for me. There was a couch, a TV on a stand and an end table with a lamp. When they were finished I wrote a check and asked for a receipt. The technician told me the duplicate for my check was my receipt. And then he decided he could give me the paper with the work order on it. My husband called the company to voice his concern over the price discrepancy. He left a message and then the owner or manager called me back. I was told on the phone that the one who made the reservations should be the one at the house. I replied that I was. Since it became evident that I wasn't going to be permitted to state my case that I was quoted $189 and charged $239, I thanked him and ended the call. So although the service was completed, the price was not the same and the person on the phone did not seem to want to listen.

I am pretty torn writing this, because I was a regular customer of Tierra Eco Cleaning for nearly 4…read moreyears. Throughout the 4 years, they did a good job, when they came. They are pretty unreliable and even after repeated requests to give me a 2-3 day heads up before they came through the years, they would continue to send me confirmations the evening before an 8am call time. I let it go and continued to use them after so many years because I genuinely liked Rosa and her team, and thought they did a good job 90% of the time. It became super inconvenient since I started to work from home over COVID-19. Rosa became SUPER unresponsive to texts. Before she would at least answer me a couple days after I texted her to schedule, now, after COVID-19, she only responds a month later for an appointment for the next morning. I don't understand how anyone can schedule with her consistently because of these communication issues. I tried addressing it with her multiple times and even said if you just schedule me every month on the same day, that would even work better so I can know when they are coming ahead of time. She responded right away after this last message and said she would look at her schedule the next day and work on the communication issue. She hasn't followed up with her schedule and it has been several months now. So needless to say, she lost a monthly customer. I also referred a few friends to her and embarrassingly, she no showed on them! Not worth the time, stress, or hassle in trying to get her to come.

I can honestly say that this was the best cleaning job I've ever had done, and I've had 7 other…read morecleaners here in the last several years (it is NOT easy to find a quality cleaner, my home/office requires a 'white-glove' clean as i have to keep it spotless for clients- Rosa and her daughters totally delivered and then some). Also Rosa just has a great, comfortable 'vibe', her daughters are adorable and all 3 did an IMPECCABLE job. In fact, they even vacuumed completely under the bed. I did not expect that as its a large bed and no other cleaner has done that (nor did I ask). Rosa says that she enjoys cleaning- I believe this to be true. She obviously takes great pride in her work and is most pleasant to be around. They also did that fancy thing with folding the toilet paper like they do in upscale hotels (it was a nice touch!), not to mention she showed up exactly on time. I'm not a real stickler for that but definitely took notice. Rosa and her girls get my highest possible recommendation. And honestly I'm relieved because I tried 4 other cleaners from this site, 3 of which left much to be desired (i had to finish the cleaning) and the 4th did a very good job but then blew off our second appointment. You would be very hard pressed to find a better housecleaning team than Tierra Eco Cleaning Service, and her price for the level of quality provided simply cannot be beat. Need I say more?

We just purchased our home and wanted to get all the carpets cleaned before our furniture arrived…read more Joel made time and fit us in. Joel takes his trade very seriously. He pointed out problem areas with the carpets and took his time to make sure everything was done right. Joel is a great find. Thank you again for coming out on such short notice and exceeding my expectations.

Joel Came out to my house and cleaned my carpets. I didn't think they were cleanable. I had major…read moretraffic areas and stains in the carpet but I just had to try and get them cleaned one last time before I can replace them. Joel came in a gave them a quick look and just said "OK". He gave them a little extra love and after about two and a half hours all of my carpeted areas looked extraordinary. I will absolutely be calling him in the future for my new carpets when it's time for cleaning. Great pricing on large houses. I have 4 bedrooms , living dining combo bath, stairs and loft, $300.00 was the total. Having worked for the carpet cleaning industry my self, this to me is good fair pricing. Great job Joel. Thanks