Great room, perfect amenities! Lots of families so maybe stay in the upper floors if you don't…read morewant to hear kiddos above your head! We were here before a Bills game. Perfect to hang out and play games with friends after trying out some local Breweries the night before. Clean, warm, good service and lots of hot water!

Manager at the front desk was extremely disrespectful my fiancé and I had to be moved rooms due to…read moreproblems in our room that we booked. Then to top it all off our new room wasn't secure the door did not lock at all i do not recommend this hotel In Amherst, I prefer the Home2 Suites by the Walden Galleria. The ice cubes have dirt in them and they are fresh from the ice maker .

4 stars Stayed here…read morefor 2 nights on a work trip. Overall, the stay was good; however, one night I found 2 bugs in the bathroom. The hotel seemed clean, but bugs that looked like roaches do not make someone feel comfortable. Positives - I was able to get an early check in. There is a water bottle filling machine on the first floor. The vending area (sodas and snacks) has very reasonable prices. The gentleman at the front desk, Dan, was the nicest hotel clerk I have ever encountered. Overall, the hotel was fairly clean. The towels and bathroom amenities were great quality. The WiFi worked great. See pic: Large (used) trash bag by elevator trash cans - the large bag is provided in room for ease of keeping the room clean and disposing of larger items. This is a great idea being the hotel is next to a sports facility. I can imagine this would help families clean up properly behind themselves! There was also a notice that they are upgrading the tvs to being "smart". While this didn't happen during my stay, it's a positive for future guests! Negatives - The bugs on my first night. The breakfast buffet was just meh. Although there is plenty to choose from, the first day the cheddar egg omelette was old and hard to cut through (breakfast at 7:30am), both days the yogurt was kept in a basket (dairy should be kept on ice), the waffle maker didn't cook all the way through (and no spray to help get the waffle out, so the outer part that was cooked stuck to the waffle maker), and by 7:30 on day 2 they were out of quite a bit of the fresh fruit (the only healthy option). The temperature in the room was hard to control - it doesn't let you select air or heat. 73 was cold air, 74 was like a full blown heater on blast.

Overall was a decent stay. Everyone was friendly and inviting. Room was clean and stocked. Only…read moreissue I had was the doors are extremely loud when someone just lets them slam closed. And the pup would bark like a fool when they did.

Needed a place to stay over Thanksgiving with hubby and two dogs. It's a no frills but clean,…read morequiet just what we needed. The bed was a bit sad but for the price , location and cleanliness, we'll definitely stay there again!

Cheap, sparse, clean. If all you need is an affordable, safe place to crash for a night or two,…read morethis is it. Located right off a busy highway, this 1950's era hotel is tiny but surprisingly comfortable. We ran the fan all night and the street noise never bothered us a bit. Conveniently located about a mile from The Wurlitzer Building featuring the exquisite Platter's Chocolates, and about two miles from the awesome Olympia Restaurant, a pimped-out diner offering amazing things like a Souvlaki Breakfast and full bar.

We stayed at Staybridge Suites for one night and had a great experience overall. We booked a…read moretwo-bedroom suite with a full kitchen, and it was perfect for our family of five. There was plenty of space for everyone to spread out, and having the kitchen was a huge bonus. The complimentary breakfast was excellent, with a nice variety of options to start the day. Check-in was a little slow because the front desk staff seemed overwhelmed, but they were still friendly. The real standout was the staff the next morning at checkout. They went above and beyond by getting us ice for our softball games and providing bottles of water before we headed out. That extra level of kindness and customer service really made a lasting impression. We would definitely stay here again and would recommend it to families looking for a spacious, comfortable place to stay.

My husband booked this place for our Thanksgiving family visit, and it was a wonderful surprise…read more The room was perfect for us and our two young adult children. We were able to work out and host our family for dinner in a little room decorated for Christmas downstairs.. The entire staff was friendly, and we would definitely stay here again!

I can tell this location was remodeled and is actually very nice. Rooms are clean and spacious…read more Large tv is nice. In room coffee is not great but will work. Main entrance is far from the elevators, but there is parking in the rear which is close to them. I was comfortable during my trip with no real complaints.

Not sure if it's in a good area but good that it's near food places. Also around just half an hour…read moreaway from Niagara. The hotel is under reno so there's currently, uhm, let's just say "construction" smell (rating not based on this). Nice gym and pool would have been perfect if maintained (fallen leaves stay on the outdoor pool which goes through the indoor pool). Nothing special about the breakfast. Front lady was friendly and accommodating. CVS vendo machine has diapers, creams, OTC medicines although no pantiliners (LOL). Complimentary coffee and water available 24/7. Rating just because you'd expect so much more for the hotel brand. Hopefully, more updates after the reno because the "welcome" space looks like it badly needed an upgrade.

Avoid this place like the plague. We stay here probably 8 or more times a year only because its a…read moredog friendly hotel and my family all lives in the island. But each time it gets worse and worse. Bugs in the bed, bugs in the curtains. Rusty water dripping in most of the hallway ceilings and everytime you notify someone they pass the blame onto someone else and you end up still in the same spot. Will be reaching out to the GM and Corporate this time. This is getting ridiculous. Youd never know this is a national hotel chain. And the way the little guy at the front desk who claims to be a "supervisor" talks to people. He needs some customer service training. Wants to handle everything but has nothing but excuses and blames everyone else for everything. Claims he has no knowledge and is not responsible for anything any other employees do. So why do we need to talk to him?

Came here for a wedding reception and was pleasantly surprised to find out that the world's largest…read moresteam saw was located here at one point and time! There's a historical marker for it out back! Was also surprised that there were not any signs or directions leading to the reception rooms. Staff was busy checking people in so we weren't greeted, we just wandered until we found the room. Reception room kept doors LOCKED until the actual start time, making anyone who got there early having to wait in the hallway which had very limited seating. Nice outdoor area so reception guests could wander in and out, but lawn was loaded with goose poop and there were swarms of flying bugs everywhere (bugs not hotels fault, they were all along the waterfront). Food and drinks were good. Hotel seemed dated though. Not impressed that lawn wasn't cared for before the event considering all the goose poop.

Had a king room that was spacious with a desk and a lounge chair. The bathroom is large and the…read moreroom had a large tv. There is a pool and a large workout gym with exercise equipment.

Rooms were very clean. Staff was very friendly. Breakfast was good and a great location and as well.read more

Great atmosphere, great people and the staff are always a good time. Come there for the fish fry's…read moreand live music every Saturday 4-7. Also the other food ain't half bad.

The food choices at the Broadway Hotel located on main street in North Tonawanda New york are a…read moreyummy delight. I'd also like to mention Saturday August 9, 2025 (one of the key chiefs that cooks your food -Dave will be rocking it out for your enjoyment with his band today) This great experience will leave you a wonderful memory on this hot day. We have ice cold water and refreshments slash food located 158 main street North Tonawanda NY 14120

Great stay, as per usual at other Fairfields. Beds comfy, good AC control, lots of charge ports,…read morefree parking, good water pressure and tasty breakfast and coffee. Super close to Buffalo University, but we booked it as a place to stay while we saw Niagara Falls. Indoor pool was a little small, so don't expect to do laps or Olympic time trials. Fitness center sufficient but smelled a little too much like chlorine. All in all great place to stay!

Property not cared for very well. Common area floors were dirty. Shower was not cleaned well. Told…read moreat check in that housekeeping would be every other day and twice during my stay it went 3 days before it was done. HVAC filters needed cleaning. Very disappointed for a Marriott property and what they charge.

This room was super nice. It was like a suite with a 'living' area with a huge bed in front of…read moreANOTHER, SECOND big screen tv. It was very nice. I would go back. Breakfast is NOT free, but parking is.

I had a very bad experience at a Courtyard by Marriott location in Atlanta a few years ago that,…read morefairly or unfairly, tarnished the brand for me. I won't go into details here, but the manager awarded me 10,000 points as compensation. As I haven't had the inclination to stay a Courtyard since that experience, those points expired unused some time ago. On a recent trip to the Buffalo area, my search yielded a Courtyard location that was priced reasonably. I had driven past that hotel numerous times and observed that it looked relatively new and well maintained, and it was convenient. In the spirit of second chances, and on the assumption that my previous experience was unique to a single location, I made my six day reservation online. Check-in was quick and efficient, the staff was very friendly, and the room appeared to be impeccably clean. Good lighting throughout, a very capable showerhead with plenty of pressure, and water that was hotter than I've ever even dared to dream about! Yes, Atlanta was an aberration. Courtyard by Marriott is back on my list! Until day four. After three days of no maid service (despite having explicitly asked for it that morning), we turned down the second bed, only to find two dirty socks under the covers! It nearly triggered my gag reflex. So many questions rippled through my head. What else wasn't cleaned after the previous guest checked out of that room? How long have those socks been there? What sorts of bodily fluids have I been marinating in over the past three nights? What about the pillows? Were the towels just air dried and refolded? Is this a disgruntled employee or is it business as usual? We immediately packed our bags and loaded up the car. I stopped at the front desk to check out and told the clerk about the socks. She seemed genuinely apologetic, but I think she realized that offering to change rooms or to clean the room we were in was pointless. She refunded the unused nights and said she would talk to the manager when he arrived to see if they could award me some points that will definitely go unused. I'd strongly advise against this Courtyard location. I don't believe the brand is salvageable, at least in my mind. Frankly, I'm wondering if the entire Marriott brand is safe. Did I mention that there were ants in the bathroom?