Consistently 5 star experiences at Royal Nissan! Meredith has been my service advisor a few times now and is always happy and quick to help, as well as thorough. She is so kind and professional! She always ensures I know what's going on with my car and breaks down pricing. All of the service team members are outstanding and take great care of my car, all in excellent timing. It never feels like I have to wait too long, and there is ample seating and vending/Keurig options. Highly recommend Royal Nissan! read more

Geralcoe with Royal Nissan... This is me bossing up. I made an offer on your vehicle and these were your reply's. What I offer is just that; an offer. I bought my first and last vehicle from Royal Nissan and I will make sure everyone hears our story. As far as real markup on a vehicle, the vehicle selling price is based off retail and the profit is based off the last deal it was purchased from. Used cars have a trade in and retail and I highly doubt Royal Nissan is retail to retail on their deals. I hope this helps someone else purchasing a used or even new vehicle from Royal Nissan and make sure your not doing a deal with Geralcoe, because you will need to boss up and pay that retail price. read more

See all

My vehicle got serviced yesterday! My first issue was the fuel pump system going out on my fairly new 2023 Nissan Kicks that only has about 43k miles. Second, I got two brand new tires on the rear of the vehicle since I was told the treading was low on them. Before I could make it up the street from picking my car up, the low tires pressure light came on. I returned to Nissan to have them add air and double check the tire just to be inconvenienced today waking up to a flat tire again!. I also don't understand why the two rear tires have two different brand names. The tow truck took 3-4 hours to get to me from 8:08 am when I submitted the request. I am very disappointed with their service and was at one point rooting for them but not anymore! read more

See all

I wish I could give zero stars.... I am extremely disappointed with my experience at Royal Nissan. In July 2025, I brought my vehicle in because the A/C had stopped working. I was told the compressor needed to be replaced, and I paid over $3,000 for the repair. I chose the dealership because I believed I was paying for experienced technicians and quality work, even though it was more expensive than other repair shops. Less than a year later, in March 2026, my A/C started blowing hot air again. When I called Royal Nissan, I was told I would have to pay another $99.95 diagnostic fee just for them to look at it. After spending more than $3,000 on the original repair, I found that unacceptable. Now, in July 2026, the A/C has completely failed again. I took my vehicle to another repair shop for a second opinion and was told the compressor is locked up because it was not properly lubricated during installation. If that's true, this wasn't normal wear and tear, it was an installation issue. I have always trusted the dealership to service my vehicle because I believed I was paying for expertise and reliability. Instead, I'm facing another expensive repair just one year later. I feel like my hard earned money was wasted, and it's frustrating that the dealership wanted to charge me another diagnostic fee instead of standing behind such a costly repair. I hope Royal Nissan will take this matter seriously, review the original repair, and make it right. Until then, I cannot recommend their service department based on my experience. read more

Royal Nissan is by far my preferred spot for car repairs, oil changes, etc. for my company car. Today, Meredith Rogers was my service advisor for the first time, and I've worked with Raven Walker many times over the last few years. The service has always been 5 stars, above and beyond. The communication is probably my favorite part of working with Royal Nissan as I can text the service department to schedule anything I need. Their hours are great too as I usually get there before my work day begins; also, the inside waiting area is very nice with ample space for me to set up a temporary work spot as I've done several times. read more

Fast and friendly service and staff. They had a whole new transmission done in just two days. Dealership prices but worth it for the warranty. read more

I'm very disappointed with the car l've received and the service! I had my car for a week when l've noticed a wheel bearing issue. Drove it back here to get it checked out, I was told they didn't see anything wrong! Now my entire car is shaking, the issue is way worse! Wish people wouldn't take advantage of other people just to make a sale! Alan Landry(salesman) of course he was nonchalant about what is going on with the car he just sold to me smh!! read more

I was on my first solo trip from Florida to Texas for Thanksgiving after losing my wife of 34 years. It was a rough trip, and losing my transmission on a Sunday did not help any. Fortunately I was able to convince a hotel manager that my dog was a service animal and waited for the mechanic to open on Monday. Unfortunately it turned out the mechanic had closed for the week of Thanksgiving. So I had it towed to Royal Nissan, and rented a car to finish the trip. Sherrie Anderson became my lifeline back to Baton Rouge while in Texas. They determined the transmission needed to be replaced, and when I mentioned starting issues they found the starter was also going. Sherrie was very helpful, keeping me informed on progress and answering questions as they arose. Everything was finished as I arrived back in Baton Rouge and the transfer was as smooth as it could have been. I had no issues whatsoever in my return trip to Florida. Yes it was expensive, but I am thankful for the great service received at Royal Nissan. read more

These guys are awesome! Samuel literally did everything over the phone to sell me my truck. He also had my truck delivered/picked up my trade in that day! Amazing. read more

Went to test drive a vehicle and Gerald Toney sales consultant ask if could take my registration to run an accident report on my clean vehicle . ( I've never had a dealership ask or do that before). When I got home I realized that he never returned my vehicle registration to me so I politely texted him asking that they mail it to me. Gerald Toney ask that I come into the dealership to get my registration the next next day and talk a deal with them on the vehicle I test drove. I informed him I was NOT interested in the vehicle and ask that he mail the registration to me since I was leaving town for a few days. After a week and several text from Mr. Toney who told me not to bother him anymore he tells me he LOST my vehicle registration. I Will never attempt to do business with Royal Nisson or Mr Gerald Toney again. read more

Britney did a wonderful job selling me my 2023 Nissan Roge SV. Very informative and very nice. Great experience!

They made me an offer I couldn't refuse. Britney Wimer and the crew provided great customer service and many options. They were fast, efficient, and friendly! I highly recommend this business! read more

After contacting them about a vehicle, I am interested in speaking about getting from them, and after I told them my interest in a vehicle, they raised the price! When I asked Jeff the salesperson why he said it was my fault for not purchasing it the day I saw it for the price that day and now the higher price was the price. Rude. Unhelpful. How can you run a business when you are price gouging. That's how I see this. Raising the price because of someone wanting to purchase your item. read more

Royal Nissan - Gh - Car Dealers Near Me - Baton Rouge, Louisiana

See all

I had a great experience buying my truck from Royal Nissan, thanks to Britney Wimer. She met me in the lot when I first pulled up to view a truck I had found online. From then on she was with me and able to answer any of my questions throughout the whole buying process. The closing process was quick and easy and I never once felt pressured to buy something that I did not want. The price negotiation with the manager was also very straight forward. This is a 5 star facility and will highly recommended Royal Nissan. Thank you Britney and staff! read more

My sales representative Brittany was extremely nice and patient. We looked at multiple cars and she answered all my questions in detail. She gets 5 stars. 1 star goes to the business Manager Jeff. 3 words "female predatory lending". He has a very dry personality, makes little to no eye contact and just shoves papers at you automatically adding voluntary services. I had to have him step back a couple of times to explain items on paperwork in which he seemed annoyed to answer with one liners. I'm sure this his is MO for getting you financed for a vehicle with the dealership first. It's business, right? But his customer service is below subpar. I left drained from his whole demeanor. I picked my car up this morning, loved the car but hated the experience! If you can ask for another business manager other than Jeff, I recommend that. Update: After my initial review, I was contacted by Harry, Marshall and Christopher (Finance Manger) about my experience. Purchasing a car can be stressful and exciting, and customer service is a top priority with any business I choose to support. Although, they are unable to reverse the experience I had initially, I do appreciate the effort the management team made to identify any misunderstandings and listen to feedback. Thanks, Christopher. read more

This place makes buying a car painless I have bought several cars in my life, and this dealership is by far the best. They were very honest, they don't upcharge from the msrp. Ask for Jerry or Jessica, they will take care of you and they are honest. I've recommended them to friends. Every person we encountered was very nice and helpful. One pleased customer ! read more

I am a college student who was looking to get their first lease on a car. I went in expressing that I was looking for a 4x4 base model Nissan Frontier, when approached by the salesman I had been speaking with, the car I wanted was no longer on the lot, and the one advertised perfectly for my deal, was also no longer on the lot. After this, he tried to turn my direction to the Nissan Frontier Pro, still without 4 wheel drive. Before even discussing other options or other prices for other cars, and after "running a quick credit check," he was already ready for me to sign terms, and attempted to hand me the pen, without even discussing any other vehicles. When I told the salesman I'd like to discuss with my mom, he badgered about and asked me if I wouldn't mind waiting an hour for her to get out of a meeting, or coming back after, so that he could get terms finalized that day. I'm all for commission based sales but the customer should still come first. In addition to this, not a day later, the manager pestered me, after never contacting him, and tried to tell me that, the car the sales man tried to push on me was the car I wanted. It didn't make sense to him, that selling a 40,000$ car, I didn't ask for, was irrational. told him he was being weird and he continued to send me photos of my Yelp review, and attempted to call me, until I blocked him. After this, the manger, of the bar I worked at at the time contacted me and forced me to remove my Yelp review, due to his friendship with the managers and owners directly attempting to silence the public opinion of customers. I have since quit this job, and since royal nissan and it's influence can no longer financially effect me, because they got upset over my Yelp review, I decided to repost this. read more

Royal Nissan - Manager pestering me about my Yelp review, trying to tell me I'm wrong and a child. - Car Dealers Near Me - Baton Rouge, Louisiana

See all

I had such a great experience with Royal Nissan this weekend. It was our first stop of many dealerships we planned to visit. Instantly after getting out of our vehicle, myself, my mom, and sister were greeted by Sales Rep Christopher Anderson. Chris was friendly and super knowledgeable. Any question we had, he had an answer for us and was able to shows us just about every feature on the vehicle. We visited about 8 dealerships that day but ended back at Royal Nissan that evening to buy the 2021 Nissan Rogue from Chris. Also, Chris in finance was great in walking me through my first purchase. My only complaint from the entire experience with Royal Nissan was the "car detail" that is done. My windows still had streak marks and there was a brown spot on the door frame fabric- it came out with a wipe. Ask for Chris Anderson! read more

Royal Nissan - 2021 Nissan Rogue - Car Dealers Near Me - Baton Rouge, Louisiana

I was overwhelmed with the immediate kindness and guidance I received from Alan at the Royal NISSAN this past week! Alan exceeded my expectations by allowing me to comfortably choose what options I wanted to look more into, without feeling any heavy pushing towards other options that I did not plan to consider. Alan was very well-versed in his car knowledge and made my first car buying experience very memorable! I definitely recommend anyone to go talk to Alan, if looking for a new vehicle within your price range and a good laugh while at it. We loved Alan!!! read more

After my negative experience, I was contacted by a sales manager who was very apologetic and explained the miscommunication between the sales associate and management. He assured me that the situation was handled internally and also offered me compensation for my travel. I appreciated the call, the explanation and the gesture. While I won't be venturing back to Baton Rouge for my vehicle needs any time soon, I wanted to update my review since I no longer believe that my original review accurately represents Royal Nissan as a whole. read more

See all

Made an appointment. Not sure why because took hours to get an oil change! Seriously?! This sign was posted in the wait room. Never again. read more

Royal Nissan - Wait room at Nissan Service department - Car Dealers Near Me - Baton Rouge, Louisiana

Was attempting to find a part for my car so I called in, no answer but would immediately get a text from someone on their team. In the text chat, I provide my VIN and am given a price and a part number. I try calling back to go ahead and order the part, Im told by someone else that the part number given that was based off my vin is not the part for my car. Was told that first price i received which was for the part supposedly not for my car was not the price of the part. Then they suggested a different part, which was way higher in price. Called another nissan dealer who gave me the original part number I received and a price that Royal didn't provide to me ever. Moral of the story: they're clueless and have horrible customer support. Take your business elsewhere. People can't even answer a phone much less a text. read more

The worse!!! I never EVER have good experiences at Royal in Baton Rouge unless Du'Aire is there. No one greets you when you walk in for service. If you bring it to Liz attention, she'll say she's going to speak to them BUT of course what's done is done. It took over an hour for a simple oil change. There was one vehicle being serviced when I got there. My car was the only car in the bay being serviced but yet it took over an hour. I sent a text to my advisor asking for an update at 3:07pm and didn't get a response until 3:25pm when the agent was done with the work. SMH at Royal. read more

I called this place July 20th, 2022 in the morning to inquire about an oil change for my vehicle. I was prompted to press 2 to speak to service. I did so and the phone rang and rang until an Ann or Annie? picked up the phone and said she was the receptionist. I told her I was wanting to make an appointment for an oil change and that the line kept ringing and no one answered. She told me she would take my name and number and have them get back to me. In the afternoon, no one called yet. I called back, pressed two to speak to service, and same thing, it rang and rang and Ann answered. I reminded her who I was and she said let me get someone for you. She put me on another call which rang and rang and hung up. I called back, now the phone keeps ringing and no one answers. They do not care about their customers. Won't even have the decency to hold the line, go get an answer for me, drag someone to the phone to speak with me, nothing. read more

We love Royal Nissan!! We have been getting our Nissan Versa serviced here since we moved from Hawaii in 2009. The customer service is quite stellar - especially from guest service rep: Kenny! Why not a 5-star review? Well, the mechanics have made several minor mistakes that send us back to the dealership, when we do not need to go back...just so they can fix what they messed up on. Royal Nissan is always eager to take care of the problem and will always throw in a little something extra to make-up for the mishaps. They have wi-fi (but you cannot get on social media pages because they have blocked them), coffee, television, vending snacks and a shuttle service if you need to be at another location, while your car is being serviced. read more

I usually buy new or a nice pre-owned Ford F150's as I trade my out every two years since 1997. Due to shortage of F150's I looked at the Nissan Frontier. My salesman Jarvis Williams helped me find a nice pre owned 2018 Nissan Frontier with low mileage for a extremely good price where I could pay cash for the vehicle to not deal with financing a truck. I got the extended warranty for less than other dealers I shopped at. What surprised me was I did not have to deal with all the fees some dealers put into the deal. It was basic tax, title, and license. My father also bought a 2021 Nissan Frontier from Jarvis which helped as he knew what I was looking for. As far as service they always taken care of my father and their prices are competitive which also influenced my decision to buy from Royal Nissan. read more

Alan Landry is the man to go to if you need a good deal on the vehicle you're trying to buy! He will go to the ends of the world for you. He's the best and would recommend to anyone looking for a new car! read more

I went in for an oil change and a tire rotation today. My appointment was for 1:45, they told me it would be between an hour and a half to two hours. I was there for almost three. I'm very sorry, but I will not be coming back. read more

Exceptional service from salesman Billy Brooks. Enthusiastic and a man of his word. Told him what I wanted and what I could afford brand new and he delivered. With his help I purchased a 2016 altima sl loaded with average credit. Best deal on purchase price of car and affordable note. I highly recommend him. Easy process in and out. He is the man to see. Billy Brooks. read more

Royal Nissan - Car Dealers Near Me - Baton Rouge, Louisiana

See all

The staff in the Service Department for the last three years have proven to show excellent customer service, especially Ricky who I have dealt with on several occasions. Even when they have made mistakes, which I understand nobody or no business is perfect, they really demonstrate professional customer service in order to correct it. Only one time since 2009 they had trouble diagnosing a problem and I had to take my car to a specialist to resolve. The customer lounge is comfortable and clean and they supply complimentary snacks and coffee/water bottles. I will definitely continue to bring my car here if they continue with the status quo. read more

Royal Nissan - Waiting area - Car Dealers Near Me - Baton Rouge, Louisiana

Great place to buy a car. Highly recommend. Look forward to buying a new car soon. Thanks

Jacob was my sales person and he was amazing. My experience with this dealership overall was amazing. I will definitely return to these guys when I'm ready for another vehicle. read more

I was greeted promptly and my service contact/serviceman had my oil changed in 45 mins and I was ready to roll! I also saved $15 on the service because of the great points program. read more

This dealership is pretty large and has lots of vehicles in stock to check out, and everyone was very helpful and considerate. Shawad was who helped me out, and I felt like he wanted me to find the best car for me and find it at a price I was happy with, which hasn't always been my experience in the past with trying to find cars. He also knew all of the answers to the seemingly hundreds of pretty specific questions I had about three or four different models. I don't mind doing my homework on cars, but it's really nice to, when a question pops into my head on a test drive, have the salesman there be able to answer it for me. I would definitely recommend this dealership if you're looking for a new vehicle. read more

I would never buy a car here to save my life because of their service department. I had issues with my 2015 Altima and needed to know if I was able to drive it home which is 2 1/2 hours away. I told the manager that every caution/warning light was lit up. He said he didn't have a technician available to help me, and it was the busy season. He wouldn't even get up from behind his podium to walk over to me car. When I said I just need to know if it is dafe to drive home because the speed odometer wasn't even working, he responded by saying, "Be careful". I would love to have a conversation with the owner. If you want a Nissan, go to All-Star. They helped me by running a diagnostic on my car. It took them 10-20 minutes to let me know that the problem would not affect my safety, and I made it home with peace of mind. read more

After having part of my transmission repaired under warranty, I kept bringing my car back saying something wasn't right with the way it was driving. The master mechanic rode with me 4 times and told me I was "paranoid" and it was running fine. After a month or so, the warranty period ends and I ended up with $12,000 worth of repairs needed (basically a new engine) from continuing to trust him and driving it. They didn't care what they sold me, nor did they care enough to be open-minded and listen to a customer's opinion after their initial so-called warranty repair. I see it as them doing just enough to get the car operating again hoping it'll will keep the person quiet and out of their way. read more

Oh my goodness I do not have enough words to express my gratitude and appreciation for Kenny and the guys in the service department at Royal Nissan. After several extremely sub-par experiences at Nissan dealerships in both Baton Rouge and New Orleans, I was weary of dealerships in general (see my other reviews, haha). But when my car absolutely refused to start, I had to have it towed somewhere and Royal Nissan it was. I left my car in the lot after hours and dropped the keys in the after-hours slot. The slot was very secure and the envelopes provided were helpful. I called the next morning to explain the situation and see how long the repair might take. Good old Kenny answered the phone (he was apparently the only one working). He said they were completely booked and he wouldn't be able to take a look at the car until two days later. Well, I am crier, and that made me cry. I have a very unforgiving work situation right now and few options for transportation other than my (apparently) not-so-trusty Murano, so I couldn't hold back the tears when he told me about the delay. He needed to get some things together and call me back, so I hung up the phone, composed myself, and went back to work. He called back an hour or two later and let me tell the story about what got me to this point. We also discussed the fact that I'll be going on a cross-country road trip in a few weeks, so I needed to get a general check-up. He outlined everything to be done and was happy to get the entire car checked out in addition to fixing my main problem. I assumed the aforementioned scheduling difficulties were still in effect, so when I hung up from our second conversation I figured I wouldn't hear from him for a few days. Lowe and behold, Royal Nissan popped up on my caller ID not an hour later. Kenny bumped me to the front of the line and diagnosed my problem. He called with an estimate of cost as well as time to completion, which to my surprise was 1 pm THAT DAY. Never in my life has anyone been so understanding, so compassionate, so caring. He told me he heard the quiver in my voice and decided he had to get me taken care of even though they were booked solid. What a truly wonderful man. Picked up my car that day and it's run beautifully since. Really can't thank Kenny and Royal Nissan enough for helping me out when I needed it most. If you need to service your Nissan, Royal Nissan is highly recommended. read more

My daughter's car has been at this place since Sat. they still haven't given her an estimate Tomorrow is Wed. terrible

Ollie Ledwig is a great salesman who worked hard to get me what I needed and was not pushy. Thanks for putting me in the car I wanted. I would definitely recommend Royal Nissan to others. read more

I recently bought a new car after wrecking mine and Chris really helped me understand what I was signing up for, helping me with my finances and made everything simple. He even asked my favourite color and got me a car in that color. He also found a vehicle similar to my old one so it wasn't hard to get used to. read more