Outstanding experience from our first interaction; initial phone call through sale, design,…read moreconstruction and follow-up question phone calls. Team is professional, knowledgeable, responsive, willing to make suggestions and talk through options. We're very happy with our new spa and would highly recommend All Seasons for anyone's pool or spa needs. While every one of our interactions with the All Seasons team was positive, special shout out to Tom Sekulski. He has been an exceptional primary contact to work with and helped us work through the entire project, including a mid-project design change. The construction crew was also very easy to work with and with any project, there are always surprises. The crew was communicative and great about addressing questions and making suggestions. Crew made a great suggestion for lighting to enhance the hardscape that really looks amazing. Truly exceptional experience and we highly recommend this business!

I have an inground pool, which I purchased from All Seasons, and have had service for years from…read morethem, even up to this point. They opened the pool for me last month and I noticed small air bubbles coming from one of the returns, long story short I turned the pool off last night and had several gallons of water shooting up from the skimmer in the deep end and heard a hissing sound. I tried restarting the pool and it took a little more time to clear out the bubbles through the sight glass but it did. I called this morning and stated I would like to have it checked out before something goes really bad. I told the girl on the phone I could make the problem happen, just by turning the pool off and they would see it and hear the issue. I know they are busy we always have to wait a long time. I am not rude, just asking if it is safe to use because they won't look at it for two weeks. I am 7 miles from them and they said two weeks. During the process of building the pool, I had to wait days of ,well he's on vacation, or someone called in sick and so on. This could end up costing thousands to repair. I have spent close to 60 to 70,000 dollars with them I am in Homerglen and they wouldn't even give my family 15 minutes to look at the issue. I think A customer is entitled to at least that. Craig

My pool pump went bad and needed repaired...thank you Sophia for assisting us in getting it…read morefixed...holiday weekend which is super busy and she took the time out of her busy day to assist us..Thank you Aida & Jeff

Stay away from this company. They are absolutely crooks. The most outrageous prices for everything…read morethey do and on top of it they do it all wrong. They quoted me over $6000 to replace my pool cover when I had two other companies in the range of 3000 to 3500. I needed the heater repaired. They said it needed to be replaced came in at double the price of everybody else. They came to do my pool closing they drain the water and said oh we can't close the pool now and we can't install the cover because the water needs to be back up to the normal level. Mind you they drain the water and then tell me to refill it. It's an absolute travesty that they are in business because it's one thing to rip people off but then do a bad job on top of it it's very pathetic. AVOID THIS COMPANY. They are the worst

S & S Construction Concepts did an amazing job installing the new liner in my above-ground pool…read more They even arrived a few minutes early, which I really appreciated because I didn't have to wait around. The team was extremely thorough with the installation and were some of the kindest, most caring people I've worked with. They made me feel like family was helping me set up my pool rather than complete strangers. I feel very fortunate to have found them and highly recommend them to anyone looking for quality work and exceptional customer service. Truly an A+ company!

Bought pool from American Sales and S&S Construction did the install. The communication was…read morefabulous, answered all our questions, were extremely professional, on time and did an excellent job! I would refer them in a heartbeat and I would use them again! Thank you S&S for the great job!

It's been over 3 weeks I've asked for a quote and to install and open a pool. He said yes and now…read moreno response

Updated review: Sergio installed our pool and it was truly a work of art, and it was our first…read moreexperience and the best experience which set the bar by which we measure all the people who service our home, yard, family. Since then, Sergio has opened and closed our pool, performed amazing service and maintenance, and even worked with the store we purchased it from when we were getting the runaround. He also came to the rescue when the most expensive accessory had issues and he mediated with the distributor to make sure we were taken care of. He and his team simply are the finest in terms of quality work, precision work, doing things the right and best way with no shortcuts. They leave the area in pristine condition after they are done, and their attention to detail is incredible. Esparza is simply THE BEST!!! I wish we could give them 10 stars. They deserve it.

everything was did timely manner, work was completed .very good service .the price was good . In…read moreand out on time. Explained everything .

They were willing to help but pricing was INSANE and look over reviews.. especially for the PRICE…read moreyour paying... I took a pass. Costumer service was EXCEPTIONAL.. Price.. NOT so good after seeing reviews.

Communication!! I never had a pool before so I had a lot of questions after install. Jim is the…read moreBEST! Highly recommend aqua pools!

Last year they came out to fix my auto cover pulleys and sliders, they worked for 7 months. They…read morehad to come out back in November, because they were not sliding correctly and was uneven. I'm assuming this caused a ton strain on them and that is why they broke. They did not do a good job and plastic sliders were sticking out and I told them that and they said it was fine. $1,200 a year later the pulleys snapped. I called them to ask if they could do they could do anything they offered 10% off which is a joke. I called 5 other companies and got quotes 500-800. Aqua is over priced and does not stand by their work. I don't mind paying extra if the job is done right, but not making good on the job is why I won't ever use them again. Do your homework and find another company.

Do not use this pool service. There is nothing quality in their work. We had an in ground pool…read moreliner installed three summers ago; it cost thousands of dollars. When we opened the pool the next summer, one side was all caved in. James patched it, and it has been leaking ever since. We just paid someone $500.00 to repair James' work that he stood behind. We have spent so much money refilling the pool. No response to emails!

I'm torn between 2 and 3 We bought a new house with a pool and know nothing about pool maintenance…read more They've been maintaining our house pool across owners so we keep them. But everytime they charge so much. It hurts to see an invoice from them. They know this Unfortunately we need them to open and close our pool every year which comes upto $1600 yearly. athis time they came and didn't even clean properly but charged $175 just for cleaning. My pool is still very dirty. Hurts.

At the end of 2022 and early 2023 we decided to look at getting a pool. We spoke with the 5 of the…read moremost popular companies in the SW Burbs. Only 1 left that lasting impression on me and my family and that one person was Joe from Mud Turtle. Joe came with his knowledge and answered all of our technical/pool questions but when we invited Joe into our home he wanted to get know my family and that meant something to us. He wasn't just there for sale but truly wanted to get to know us as people and my children. That added a personal touch that we felt was special. At no time was he pushy or attempting to over commit on anything. After spending over an hour with Joe our decision was clear. The owner John came to our house to do a survey and I could just tell this guy knew what he was doing. He explained the terrain we were on, what engineering would say, and what the Village would expect, he was spot on. He made is recommendations and gave his opinion on pool placement, retaining wall, and deck space. After meeting with Joe and John we felt extremely comfortable knowing that we were in good hands and would be well taken care of. Emily drew up a beautiful 3D drawing of our property with the pool, all the features, firepit, patio design etc. I did tinker with the design up to the day we were ready to start construction and the team, especially Emily, was very patient with me as I made some changes throughout and even a few during construction. During the waiting period I would stop in randomly and just hang out in their shop and shoot the sh*t. I'd spend an hour or more at times and the team was always receptive and inviting when I stopped by. I spoke with other customers and listened to stories of previous projects while getting a free education on pool care and pool operation. This just made me feel even more positive in the decision we made as I continued to build rapport with everyone and got to know everyone on a more personal level. Even met some new neighbors from our neighborhood who were also Mud Turtle clients. One thing that really stood out though was the responsiveness of Joe. I'd lay in bed at 8-9pm and send emails with questions not expecting an answer til the morning and within 10 minutes I was getting a response. It was really something special that he would take time from his family to answer some of my, what I thought could've been dumb questions. What was nice is that all the subs from the digger, to the patio guy, to the pool crete guy, to the Mud Turtle field crew, everyone one was super personable and easy to talk to. Not one time did I feel shunned by anyone. Everyone shared in the same vision of providing a beautiful product in a timely manner. One thing that was important to me was knowing the schedule and maybe that's because of my background but John and his field staff/subs kept me up to date almost daily on progress and what was on the schedule in the coming days. These guys worked every day including some Saturdays and even Sunday. In fact John came to home on a Sunday morning at 7am to drop off more material for the crew to wrap up pool crete that day. It was really something special to see the commitment he had to his clients and ensuring the project and progress stayed on track. Now we were quoted 6-8 weeks from start to finish. Mud Turtle substantially completed the entire project in 6 weeks! This included 2000 sq ft of XL pavers, a fire pit and a 18x38 pool, with multiple features. It was really incredible that they completed such a large scale project in 6 weeks! Not only was it done effectively and efficiently but it was beautiful. Everything was perfect. We couldn't be happier with the final product. The lasting impression the Mud Turtle team left on me and my family is second to none. When you're making such a huge investment you want some reassurance that you're making a great decision for yourself, your home, but most importantly your family. That's why this review is important, you can rest assure that the Mud Turtle team will treat you like family and not just another sale.

Attempted to get a price on adding a jacuzzi to pool as water slide and owner wouldn't even give a…read moreprice. Would not recommend. Worked with him in the past and should have expected this result. continued disappointing communication