Avoid at all costs. Total scam!!! My electric pool cover got trapped and I called this company…read morebecause they could come out sooner than Caribbean Pools, big mistake! I wasted $155 for service call just for this guy to tell me that I have to spend another $1475 to replace one rope and two gliders. I got suspicious of the pricing and said I'll think about it.I learned by experience not to make quicks financial decisions out of fear or desperation because that's how the companies like this take advantage of your desperate situation. I called Caribbean and they showed up within 2 hours and quoted $711 for everything: 2 ropes and sliders and something else. Their service call is only $99 by the way! Carribean Pools is the best all the way! They fixed my cover that same day within 45 minutes! If this guy scams on repairs, I can imagine how much he bankrupts people on pool installations and such! Unless you are dumb and rich Avoid! Update: looks like the owner is also a liar big time. I didn't suggest any quick fixes as I have no knowledge about the pools however, I did feel like he was pressing me to pay him $1475 like there was no option left AND I did question this high price (not quick fix). I am glad I did question since that saved me money! Also he informed me that the rope was previously repaired. Carribean pools told me the rope was NEVER repaired before (another lie BY TRITON). The Carribean pools quote which was showed me before the service was done, clearly stated what I was paying for unlike this guy who owns triton pools just told me the price is $1475.

This place is very unprofessional and the owner made my daughter feel very uncomfortable!!! Also…read morethey half assed the job leaving me to have to find someone else to complete it. They told me they was on they way to take a lunch break and never came back. Completely untrustworthy and unprofessional i highly do not recommend and will be reporting this business to the BBB (Better Business bureau)

Pool is up and running! Ready for summer! Thanks Sundown…read morePools!

Two weeks ago, I had confirmed a date with the Roger to put a liner in my pool. We even spoke about…read morehow we needed to prep the pool the day before he was supposed to come. My husband and I got everything we needed for the liner to the stuff we needed for the pump, including sand chemicals, and we even had to cut our deck so that the top of the ledge of the pool was accessible to put in the new liner. I called Roger the day before to try and confirm our appointment for the next day and he did not answer. I called him three times! Then my husband called him one time and then I resulted to texting him three other times. Still no answer. The next day came and he was supposed to be at our house between 9and 10 o'clock. He completely ghosted us and now we have a 24 foot pool that's half in the ground at the bottom of a hill and it's supposed to rain tonight and the walls may collapse if we don't refill it with water.!!!! Do not use this company!!!

My pool pump went bad and needed repaired...thank you Sophia for assisting us in getting it…read morefixed...holiday weekend which is super busy and she took the time out of her busy day to assist us..Thank you Aida & Jeff

Stay away from this company. They are absolutely crooks. The most outrageous prices for everything…read morethey do and on top of it they do it all wrong. They quoted me over $6000 to replace my pool cover when I had two other companies in the range of 3000 to 3500. I needed the heater repaired. They said it needed to be replaced came in at double the price of everybody else. They came to do my pool closing they drain the water and said oh we can't close the pool now and we can't install the cover because the water needs to be back up to the normal level. Mind you they drain the water and then tell me to refill it. It's an absolute travesty that they are in business because it's one thing to rip people off but then do a bad job on top of it it's very pathetic. AVOID THIS COMPANY. They are the worst

I live in Brynwood, where the payment for the apartment rental includes the use of the swimming…read morepool, which is served by this organization, since I have lived there only since May 1, 2024. On June 7, I wanted to use the pool, but I was not allowed and there is no way to issue a card. This service is included in my rent and the behavior of this organization is unclear and very negative due to the fact that the association pays this company for the provision of services or for landlords, but I I could not use this service, I was expecting a phone call, but the company did not give me an answer, so I am very dissatisfied with the work of this company

Very professional and courteous employees. Great service at a great price. Highly recommend!!read more

I had several bids for a new pool, I was very skeptical until I called Cerulean pools. They came…read moreand gave me a fair price. They built me a new inground pool and my family is very happy. I highly recommend them for any of your needs. Francisco Javier is very professional and always helps me with any questions.

Cerulean pools have been my sole pool service provider for the last 4 years. They have always been…read moreavailable for timely openings and closings allowing me to make the most of the short pool season in Chicago. Cerulean has done big jobs and small jobs, from installing new pumps, heaters and control system and fine tuning the pool water clarity. Thankfully they are also very willing to teach me about the pool and pool systems so that I can troubleshoot issues on my own and not feel completely clueless, which I appreciate.