Thomas provided excellent service today and was extremely knowledgeable about our plumbing issue.read more

Excellent service from Sergio! Professional and get the job done! Highly recommend him!read more

I'm so glad Costco has partnered with NexGen for their EcoWater reverse osmosis system. I found…read moreNexGen to be extremely knowledgeable, professional, and well organized. When I needed to replace my filters, they were the only company that identified that my original installation was incorrect. They were honest and, after reviewing the system, absolutely right. Their team is friendly, helpful, and communicative every step of the way. The plumber, Javier Rodriguez, was especially impressive--very confident, knowledgeable, and personable. He even put booties over his shoes without me having to ask, which I really appreciated. He knew exactly how to install the missing piece and took the time to troubleshoot additional issues after the installation and filter replacement, including pressurizing the tank. What stood out most was that he didn't rush--he made sure everything was working properly before leaving and walked me through the steps so I can handle the next filter replacement myself. He also offered helpful recommendations for future parts I may need. I highly recommend NexGen and Javier! My only wish is that the refill prices were a bit more economical.

Very disappointing experience with NexGen Los Angeles. They installed my HVAC system only one year…read moreago, but this summer it stopped working because of a disconnected plug. It took two or three visits before the problem was fixed. Shortly afterward, the circuit board failed, leaving the house uncomfortably hot for most of the summer. NexGen told me the part was covered under warranty, but I would still have to pay approximately $500 for the technician's visit. For two months, they repeatedly said they were waiting for the circuit board, with very poor communication. Most of my updates came only through the technician, whose pricing I found extremely high. I finally contacted another HVAC company. They came out, supplied the circuit board, and completed the repair for approximately $700 total. I was advised to file a complaint with the California Contractors State License Board, and I intend to do so. I had a similar experience with NexGen's plumbing division. They quoted me $4,600 for work that another licensed company completed for $860. Based on my experience, I cannot recommend NexGen. Their delays, lack of communication, and extremely high pricing caused unnecessary stress and left my home hot for most of the summer. The new HVAC company I hired found a different issue related to my newly installed HVAC and will resolve it soon. Nexgen is overpriced and you need alway to get another cost.

Owner is requesting to keep 35% of my deposit which is illegal - I didn't sign anything with these…read morestipulations. Day 2 still no refund. I am writing to follow up on my previous request regarding a full refund for the services I paid for, which were not completed as agreed. As stated in my initial communication, I paid a deposit $1,000 for the installation of a bathroom vanity. The original appointment was canceled, and the work has still not been completed. This has caused inconvenience and does not meet the expectations or agreement we had in place. This message serves as a second formal notice requesting a full refund of $1,000. I ask that this refund be processed within 5 business days from the date of this email. If I do not receive a response or resolution within this timeframe, I will proceed with further action, which may include filing formal complaints through applicable consumer protection agencies and pursuing other available remedies. I would prefer to resolve this matter quickly and amicably. Please confirm when I can expect the refund. I paid a deposit to this business for a scheduled service, but ended up canceling the appointment in advance. No work was performed. When I requested a refund of my deposit, the business refused to return it. There was no signed agreement stating the deposit was non-refundable, and no materials or services were provided. I attempted to resolve this directly but was unsuccessful. Based on my experience, I would recommend confirming refund policies in writing before making any payment.

Sal is a professional handy man who arrives on time does his job and provides best service for an…read moreaffordable cost.He has become our go to guy for any home troubles

I highly recommend Scott McLoad, plumbing to anyone needing emergency services, Quality work,…read moreattention to detail, on-time delivery, and most importantly respective budget. I found myself with an emergency situation. I called Scott Mcloed Plumbing. They came out the very next day and they worked efficiently to resolve my issue within the timeframe I needed, and they also communicated with me every step of the way. So if you need a plumber, you need to call Scott McLeod!

Dylan and Cody did a great job installing my new water heater!…read more This company is so exceptional, that I cancelled my home warranty because the service Scott McLeod Plumbing provides is unmatched and worth every penny.

I am more than happy to give this his company 5 stars! After…read morehaving at least 6 other companies come out to address my septic issue ( filling up every 3-4 months) and them blindly telling me that I would need to dig my whole yard up and replace my leech lines (12k-30k range) A&A sent a team of guys that actually put in the effort to find and fix the problem ( for about $2,400) Hallelujah!!! Shout out to Sergio and his helper, they went above and beyond. If you have a septic issue call these guys first! ( I wish I had)

Trustworthy and affordable!…read more I needed to replace a shut-off valve that was leaking on a toilet a few years ago. I got quotes from a few places and some were up to double what I was quoted with A&A. Jesse came out and replaced them for my 3 toilets. My house is a few years old and figured I should probably have him also replace them for all of my sinks which would have been 10 more. He told me it wasn't necessary since they weren't leaking and that if I decide to ever replace the faucets, then that would be the time to do it. His honesty saved me money and I appreciated it. I've had issues with pinhole leaks in my pipe 3 times since I've lived here. I recently saw a stain on the ceiling of my garage. A bathroom is just above it. Jesse was the only plumber I felt I could trust 100%. He came out and tested it with a sensor and did not detect a leak. He saved me an unnecessary expense and hole in my drywall. Thank you Jesse!

Completely stressed out with a leaking pipe and the ceiling soaking wet I called them at 9pm on a…read moreSaturday night. Cristian came over in less than an hour. And an hour later all was fixed and I could relax. The price was very reasonable and affordable, thankfully! He was very kind. I highly recommend him for any of your plumbing needs.

We had an issue with our toilets overflowing, and Christian came out within an hour just like he…read moresaid. He quickly fixed the problem, explained what was going on, and gave us helpful advice about some plumbing work we'll need down the road. He was honest, professional, and never made us feel pressured into doing any additional work. Great service from start to finish. I definitely recommend Christian and will be calling him again for any future plumbing needs!

I had water dripping from my A/C condensate line, right next to the air handler. Klaus & Sons was…read morerecommended by my neighbors. (But to be honest, we've seen their trucks many times in the neighborhood so we knew they were legit.) It took about six days to get an appointment but it wasn't an emergency so we were okay. Couldn't have gone better. Raul showed up early within the 8-12 window, blew out and unclogged the line. No more leaking inside the walls! No more wet towels and full bucket! They charged me $158 for a service call and I couldn't be happier. Will definitely keep their number handy.

Fast service. Professional customer service. Drain issue fixed within the hour. Would recommend…read morethem for further plumbing needs.

Best service I've had in a long time…read more Thank You Nolan Sorry it took me so long to post this

Tenant reported garage disposal stop working so I immediately requested a fix the for owner. One…read morestop was prompt and since it 'FREE' estimate , I didn't think twice. Tech went as scheduled and told me he did a quick check at the unit and then to the electrical panel. And said now if he needs to go into diagnosis, it will cost $175 , and either he can fix it OR that $175 will be used to swap a new unit at $4xx. Since I'm remote, I can only agree to it to move forward. 10mins later, got a call from the tech saying, "there are good and bad news! Good news, the unit was indeed completely fine and it's working alright. The unit was slightly "UNPLUGGED" from the outlet and it works perfectly after I plugged it back in. Bad news, the $175 is due. " I appreciate that the "diagnosis" save me hundreds instead of replacing a fully working unit, but I would have thought the first free initial check should have looked at the connection in the first place. Definitely feel a bit rip off BUT they did give me a small discount in the end. I'm not expecting free work BUT $150 to get someone out to plug it back in? Is that the norm?

Our water heater went out over Labor Day weekend, and Scott Cole Plumbing came to the rescue. We…read morecalled and Scott took the call right away and was very clear, honest and straight forward about what needed to be done, how much it would cost and when he could send someone out. His communication was on point. We were fortunate he was able to have a couple guys here first thing in the morning on Labor Day to install a brand new unit. I cannot say enough good things about them. David and Chris were amazing! They did a fantastic job, were incredibly kind, courteous, and maintained excellent communication from start to finish. It is rare to find a business this honest and fair, especially when handling an urgent issue on a major holiday. They took care of everything efficiently and professionally. I highly recommend them to anyone looking for reliable, top-notch plumbing services!

We've used Scott Cole Plumbing a few times now and have consistently had a great experience with…read morethem. Most recently, they replaced a water heater at one of our rental properties. They are always responsive, and their plumbers are friendly, professional, and easy to communicate with. The work is done properly, and they always make sure everything is cleaned up when they're finished. Scott himself is also very knowledgeable and helpful. When we had water damage related to the water heater, he provided great advice on dealing with the insurance claim and made sure everything was well documented, which was extremely helpful. It's been nice having a plumbing company we can rely on. We've been very happy with their service and would definitely recommend Scott Cole Plumbing.