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    Royce' Chocolate - Santa Clara

    4.6 (99 reviews)
    Open 10:00 am - 9:00 pm

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    Rose L.

    Get a point for each dollar spent -- 100 pts = $10 off. Good place to get gifts for folks who like not too sweet of a treat, with immaculate packaging. Gift wrapping is free and well worth it. My favorites are the Memories of Hokkaido and the White Chocolate Dried Fruit Bars. Good location too.

    Trying this place out. Hee
    Kay O.

    I've had a couple of samples of these delicious chocolates before, but I really enjoyed getting personalized service with this champagne box of chocolates, and both of the ladies behind the counter, seem to have a lot of knowledge about their chocolates and the production of how they were made. Since the kiosk is in the middle of the mall, I actually passed it by without looking for a storefront, but I did think it was odd. How the numbers on the kiosk showed only building numbers and not the Middle kiosk places. Lol I had to ask a gentleman from security where this particular storefront was, and I found it fairly easily after that. Lol I will definitely go back and get other chocolates and decadent desserts! I also like the unique flavors that this particular chocolate company had.

    Mitchell K.

    Yum! The chilled chocolates come with a little icebag to keep them cool til you get them home Beautiful packaging, hats off to the designer Royce is a kiosk on the first floor at the end of the mall closest to hwy 17. Staff was very friendly & provided a few tastings of various products... the bourbon chocolate was SO GOOD and tye chocolate bars are huge. We'll be back.

    Samples on the catalog
    Megha R.

    A friend introduced me to Royce a little while ago and j remembered the chocolate being absolutely divine. I visited the kiosk at Valley Fair Mall for the first time today. It's right across from the Bloomingdale's store and the entrance to the parking lot. D50 on the map, first floor. The chocolate is even better than I remember it! The hosts at the Kiosk were very friendly and let me sample a variety of chocolates before I purchased anything. 10/10 for customer service. I tried the Matcha with Sakura Alc which was satin smooth and delicious. I also tried the white chocolate and milk chocolate with roasted almonds. Everything was very smooth, had a rich flavor and just a delight!! I will definitely return for more of this soon. Since it's a kiosk, it doesn't have much of an ambiance, and it can get a bit busy but the advantage is that you can explore their products more easily. Totally helps when you are trying to make a decision in the end. Overall, great options and I really didn't mind the price tag. I'd say it's very well worth it! Would make for a delightful gift for anyone that enjoys chocolate.

    Front
    Kenji Y.

    Dan is the man. Felt like we were in Japan for a second with his service level. Explained calmly the chocolates that are available and offered some samples. Very knowledgeable and we were really impressed! Went home to try the samples and we will definitely be back to get the box. Thank you!

    Tara L.

    I regret not trying Royce' Chocolate during our trip to Japan so I had to try it back home! The matcha nama chocolate is so good! Not too sweet and pairs well with red wine if you're in to that! The nama chocolates have a short shelf and have to be refrigerated. Something to keep in mind if you are gifting this. I also picked up a Hokkaido variety box that we also paired with wine. Love that their chocolates aren't too sweet. You can sample chocolates if you ask but unfortunately their sample bar was closed when I came close to their closing hour. Keep in mind that this is not a store front but a kiosk on the first floor near Bloomingdale's.

    Vernee D.

    While I was in California, I wanted to pick up some gifts to bring back home. I had heard very good things about Royce and decided to get that for a few friends. The closet retail location was inside the Westgate mall, on the 1st floor next to where the Polestar store was. They are a stand alone kiosk, with a fully display. They looked so good and beautifully packaged! Patrick helped me on my purchases and after telling him what I was looking for, we decided on the a few varieties. I ended up going with: two boxes of the matcha variety pack, two nama milk chocolate boxes, a box of nama strawberry milk, and a box of nama of mild milk chocolate. Patrick was so helpful and packaged it all for me! I highly recommend

    Thai S.

    This is the first time I had Royce chocolate or even Japanese chocolate. This location is closer to the Women's Macy's side in Valley Fair and just make a left once you exit the Macy's inside the mall and you will see the pop up stand. I didn't know what to expect since I read all the 1-4 stars reviews before coming regarding the customer service. My son and I got there around 4pm. Once my son and I reached the counter, the two staffs that were there looked at us as we approached and we checked the chocolates that were on display. After walking to the next side of the display which wasn't that long (15-30 seconds maybe), one of the staff asked if I had any questions regarding the chocolates. I appreciated that they didn't ask right away when I was browsing the first window of display so it gave me time to scan through the options. I told them this was my first time at Royce and they were very helpful and told us the different variety of chocolates that they offer and told us the different flavors. They even asked if we wanted to try some samples and of course my son and I agreed because we wanted to make sure we bought the right flavors for our likings. I think we tried 6 different types before we made our decision. I was telling the staff what I thought about each one and they were interested in what I had to say which was very welcoming. They also gave me their opinion on some as well. The first sample I tried was the potato chocolate. It had a good crispy crunch but for me I felt the flavor of the chocolate was lost due to the texture. I'm not sure if it's because I had a little small piece where there was more potato than chocolate. My son had the wafer sample which he put the whole thing in his mouth and didn't share half of it...smh. I had to ask him what he thought of it and he said it reminded him of a kit kat but a higher end. The staff heard me talk to my son regarding the sample and they gave me one of my own to try. After taking the bite, I noticed what he meant. The chocolate was very creamy and melts in my mouth while the wafers gave it a good crispy texture. The chocolate was not hard like a kit kat. We then tried the different version of Nama chocolates. The first one I tried was the white chocolate. It reminded me of a very high end vanilla bean ice cream. It was so rich and creamy and very soft. It just melts with flavor. I decided to try the seasonal Nama sample next. This season was cherry and they used the white chocolate for this. At first I tasted the vanilla bean ice cream and then the cherry bomb kicked it. It was enough to tell it was cherry and the vanilla taste dissipated but it was not sweet at all which was very surprising. I then moved to the dark chocolate Nama which had a hint of brandy. I am not a dark chocolate fan but I was impressed by it. It was not overly bitter and the brandy taste was hidden with a little hint of sweetness. I moved onto the macha Nama and I was not able to taste the match on my first try. It wasn't because the match flavor wasn't there, it was because the dark chocolate taste was still lingering on my taste bud. I had to wait a bit before I took the next final bite and I was able to taste the macha which was like green tea and a little earthy. The last one I tried was the milk chocolate champagne Nama flavor. That one hit the spot. It was creamy like the rest and had a refreshing taste at the end which was odd in a good way. I think this one reminded me of some of the Belgium and Switz chocolates I had in Europe from texture and flavor. I ended up getting 4 alcoholic Nama boxes total (1 milk chocolate, 1 macha, and 2 seasonal cherry). My favorite one had to be the seasonal cherry closely followed by the milk chocolate. The staffs told me that these Nama chocolates must be refrigerated due to the cream and milk which would melt if it is in room temperature. They also told me it had a shelf life of 30 days. I realize why they want it to be refrigerated since these cubes become very delicate quickly when you pick them up as you leave the box in the room while eating. They also pack these in an ice bag so it can be cold while going home. As I mentioned, these are very milky and creamy. If you are lactose like me, it will hit you but it's so good to not eat them. And if you do not know what flavors to get, don't be shy and just ask to try some of the samples. If you do try the samples, leave the dark chocolate as last and try the macha one first since the flavor of the macha is very faint. I highly recommend this place if you like chocolate that are not hard and not too sweet. It reminds me of the soft hard fudge if you know what I mean not like the lava cake fudge. These chocolate seem good to pair with cognac, whiskey, or wine so I might have to try it with a Hibiki and Kavalan later this week. I guess we were lucky when it came to customer service so the whole experience from beginning to end was enjoyable for my son and myself.

    Sunil R.

    Chocolate wafers from Japan. Beautiful to look at and yummy. I would put it in the same category as Laderach which is on the second floor.

    Elisa G.

    The girls who work here are so sweet and gave me a matcha chocolate sample. Emma and Kiara are so wonderful and so is Silka. I'm buying all of it!! They are so knowledgeable about their products!! The chocolate literally melted in my mouth!!

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    2 months ago

    Great service. Some of the best chocolate I've ever had. A quaint respite from the bustling mall. 10/10 would recommend!!

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    Great service and selection! Had a lot of different flavors. Ice bag is a plus on a hot day!

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    Pure chocolate perfection. Silky, rich, and melts beautifully on your tongue. My favorite!

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    Excellent customer service and delicious chocolates. Just as I remembered when I worked for KDDI and NTT.

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    Page 1 of 3

    Ask the Community - Royce' Chocolate - Santa Clara

    Review Highlights - Royce' Chocolate - Santa Clara

    They're most known for their nama chocolate (like a thickened and rich ganache) that I have yet to try.

    Mentioned in 8 reviews

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    Royce' Chocolate - Santa Clara - chocolate - Updated September 2026

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