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    RS Motorsports

    5.0 (1 review)
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    11 years ago

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    Thornhill Toyota

    Thornhill Toyota

    (14 reviews)

    I drove to Thornhill Toyota and encountered a dishonest sales when asking about the EV discount. He…read moreshowed the price quote from the website and said the website is wrong because the manufacturer discount is only $2k and not $5k. I went to other Toyota dealerships and they said the discount is $5k. I wonder if this sales planned to pocket the $3k difference

    I took my Toyota Corolla to this dealership on January 2nd in the morning for a transmission fluid…read morechange and brake service. By 5:00 PM, I was told my car needed several additional repairs: a worn serpentine belt, a leaking radiator, and bad spark plugs. This immediately raised concerns. I had replaced the serpentine belt just 2-3 months ago, and prior to this visit I had no issues at all--no overheating, no warning lights, no starting or acceleration problems--so the claims about the radiator and spark plugs did not make sense. The situation was made worse by the service representative's behavior. They were dismissive and intimidating, and trying to scare me into approving unnecessary repairs. It was an awful and unprofessional experience. The most serious issue is the radiator. Before bringing my car in, there was no leak. After picking it up and driving home (about 15 minutes), I noticed a visible radiator leak and a slight rise in engine temperature. Now the radiator is clearly damaged and will need to be replaced, likely along with hoses--repairs I did not need before this visit. The timing is extremely suspicious. It is hard to believe such a noticeable issue was missed during service yet appeared immediately afterward. I trusted this dealership with routine maintenance and left with a major problem that did not exist before. I strongly recommend getting a second opinion before approving any additional work here. They quoted me ~$1.4k to replace the radiator and ~$500 to replace the rad hoses so almost $2K for the whole thing. I called an independent shop and they quoted me $500 for the whole thing. I will never be binging my car to this dealer and I do not recommend it to anyone.

    RS Motorsports - autopartssupplies - Updated September 2026

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