Helpful is an understatement. Too cool for words, quoted me a price for the work, job wasn't as…read morebig as expected, charged for the actual work, stayed late for me to come pick-up my bike.

Kevin and his staff are great! Friendly, knowledgeable and trustworthy. Hard to find reliable…read moremechanics these days, especially ones that work on old bikes. Go to this guy you won't regret it.

The owner says please take the time to read some of our good reviews. I say please take the time to…read moreadd a working phone number to this Yelp listing, as I would be happy to spend my money in your shop. Let's start with that. Please. Thank you.

Very nice in person but apparently it takes an hour to change oil on a 1200 sportster....that's…read moreweird, takes me 25 min max both oils now that I know what I'm doing. Non Harley brand spark plugs were used. They took apart my carb said nothing was wrong with it so did not put it on the invoice and told me to just ride with the choke out because it was coughing ended up burning a hole in the diaphragm.... Again at this time I was very ignorant to mechanics and motorcycles now I am more informed In the end they charged me $400 for both oil change, new handlebar risers ,off brand spark plug's and a new pet kock (that they had to go get from Harley) Way overpriced!! Called 2 years later which is today to potentially get a new back tire put on my bike. I brought up the bad experience I had in the past the owner got extremely defensive called me a liar and told me not to ever call his shop again. Can't wait to see his comments on this review if you read all the reviews on this shop's yelp page it will be a good laugh and kind of disgusting on how much this shop gets away with in regards to shitty customer service..... All in all if you're smart you'll take your business elsewhere.

I could talk all day and not have enough time to say all the good things about Thunder Mountain…read more They are responsive, accommodating, thoughtful, and kind. Earlier this year I broke down on the side of the road and called them; they arrived promptly and were able to provide a roadside fix so I could get home safely and get a permanent repair in place. It was a hot summer day and I was stuck on the side of I-5 without water or shade and the owner called in one of his team that was off that day to come get me since the on-duty rep was out on a tow in another area. They went to great lengths to make sure someone was on side promptly and I was safe and assisted. Months later, my bike broke down at home. I wasn't able to be with the vehicle and ride to the shop with Thunder Mtn, but because of my first great experience I knew they would always act with integrity. They picked up my vehicle from home and took it to the shop for me, calling when they were onsite and loaded up and right after it was dropped off at the shop. Butch, the owner, communicated well throughout and is such a kind person to boot. He, as his employees, always act with the utmost integrity and thoughtfulness. I have Thunder Mtn programmed in my phone now, and they're my go-to for towing and roadside assistance. They're always there when you need help. They make it all so easy - thank you for your service!

Aaron just brought my Roadmaster back home to Langlois Oregon, about 375 mile trip one way for…read morethem. They picked up at ProCaliber which has played games on returning bike, so Thunder Mountain was called in. Thunder mountain had transported bike back 1.5 years ago. They are great in transporting motorcycles. STAY AWAY FROM PROCALIBER, they seem to damage bikes instead of fixing them!!!

Was a bit nervous taking my bike to someone other than my usual guy. But I wanted someone who knew…read morewhat they were doing and can trust to take off a lot of the restrictions my stock Kawi Z900rs Cafe came with. Really opened it up for the first time yesterday and was blown away! Chris is a really knowledgeable and stand up guy. I really appreciate his help and delivering on all he said he would.

My first service included $2k in work, to include the carburetor cleaning/re-jetting/tuning. I was…read morehappy. Awhile later, pipes seemed to glow red after 10min of idling. This was even at 39 degrees outside. I called Chris and he said to bring it in so he could "turn down the idle" I then also had them perform new sprockets/chain. After awhile the adjustments Cycletune made, seemed too low and the bike was dying. I called and was told that I could stop by at 4pm. I was hoping to quickly discuss my issues and possibly get on their schedule. I was even interested in more services from them. (Services and accessories Chris and I previously discussed) He comes to look at my bike outside, and seems immediately irritated. He literally told me a lot of the work I should do myself, said he doesn't have time for customization because it's the summer. Then he literally raised his palm to me, interrupted me mid-conversation, and said he needed to cut me off because he was too busy. Wow. He made me feel terrible. 10 mins pass, and I walk into the shop to apologize if I came across a certain way, and to tell him I was hurt by how he treated me. Chris got very angry in front of all the staff, and said things like "if you're going to ride a carbureted bike, read the manual" and accused me of trying to cut in front of line of other customers? He literally said "you have the audacity to walk back into my shop and waste more of my time" I was very confused and hurt. Have a conversation with this guy and you can feel the negative energy he projects outward. I may have caught him on a bad day, but looking at these reviews, this guy is a loose cannon. Beware.

I brought my Chrysler van in for troubleshooting a power steering issue. They not only diagnosed…read moreit, but also replaced my weak rear door status and did an oil service while I waited. I am from Florida, and was about to drive home. Friendly and reasonable.

We have been using Care Auto for a few years now, we always get good service, and reasonably prices.read more

Hog Heaven. Pure and simple. They service. You service. In their large garage. And with a bar…read moreinside, everyone meets to show their love of the Harley Davidson. Everyone is friendly and makes you feel welcome. No matter if you show up in a Bonneville T120. I can't speak for parts and service, because, well..... But Sam and Alex serve up some mean beer on draft. Don't ask about the "mystery beer". Full bar, too. And super hot biker chicks make the place their home. Like a club, actually.

I brought my Harley in last year to upgrade the exhaust. I had to bring it back within the first…read moreweek because they had tuned it incorrectly as if the pipes had no baffles, but they did have baffles so the tuning was off. Whatever, not the biggest deal, even though they tried to charge me for the retune and I had to negotiate...but yeah, whatever. Today, however, I brought it in for a check engine code and it turns out the bolts they used to attach the pipes to the engine had fallen out and when I asked the guy how that could have happened he said "whoever installed them didn't use locktite." When I told him that they are the ones who installed them, he seemed a bit embarrassed and said he'd get me a discount. Already I was annoyed because I shouldn't have to pay at all for them to fix a shoddy job, but when we next spoke the guy tells me there will be no discount because they only have a 1 year warrantee and this job happened a couple weeks more than 1 year ago. When I said that I understand there's a policy, but this is a bit of an extreme situation where I paid them to do a job that was done incorrectly and shouldn't have to get ripped off paying again for it, the guy countered saying the job was done correctly and it turns out "locktite can melt" so there was no fault on their part. Yeah right dude, nice try, people don't get new pipes installed and then have to replace the bolts every year because the locktite melts off. If I had been offered a discount I would have at least been persuaded to let them do the work, even though I would still be unhappy, but to specifically tell me that I must pay full price is a slap in the face. After that, the guys seemed totally fine with me walking out and losing what could have been a customer for years to come, which I just cannot understand. I dunno, maybe there's something about me that makes them not want to be my mechanic? Well, never again. I am incredibly disappointed because at first they seemed really cool, but I refuse to be pushed around by people who act like it's a privilege for me to be allowed in there. Also, tip to the owner, the new guy sucks on the phone; you should try to get the girl back who at least was able to sound welcoming.