Stellar company to work for, truly you cannot find a more devoted team to customer satisfaction and employee care. The whole team lifts eachother up and hold everyone to a standard we can all be proud of. Attention to detail and care for people homes is paramount, and they have it in spades. Becci and Rachel are fantastic office managers checking in with the technicians throughout the day and making sure everyone involved is well informed and they value clear consistent communication. If you ever have the pleasure to have Emma, Lily, Olivia, or Serena work on your home you wont be disapointed! They care for eachother and the clients like family and do their best to provide excellent service read more

I WAS FIRED FOR NO REASON CONTINUE READING IF YOU WANT A WORKERS PERSPECTIVE ON THIS BUSINESS. I'm 19 trying to fund college myself which they knew i told them I was going to be staying here 3+ years to fund college myself but I worked here and was terminated during my training period actually on my second day.. I had only got to clean 3 houses so before I was even given the chance to complete my training. I was hired despite having no prior experience, so I expected there would be a learning period. Instead, I felt I was expected to perform at the level of an experienced cleaner while still learning the job and procedures which is extremely unfair and they knew I had no prior experience beforehand and still quick to judge and have little to no empathy for me or allowing to have time to learn. I also want to clarify that when I asked about the possibility of working part-time, I was not making demands or refusing to work full-time. I simply asked if part-time was an option so I could gradually adjust to the physical demands of the job and then continue back to full time and If it was not possible, I fully intended to continue working full-time without complaint. Despite this, I felt I was judged unfairly for asking just one question and told I couldn't handle the job which is completely untrue. Another concern I had was the compensation and false advertising. The Indeed listing advertised pay of $19-$25 per hour, but the pay structure I was given was based on receiving 37% of the cleaning price rather than a traditional hourly wage. I also felt the job posting was misleading and unfair because I'm spending hours cleaning a house and I don't even get half of the percentage and then regarding gas reimbursement. From my experience, gas was not reimbursed for travel to the from starting at my house to the first clients house despite the listing suggesting gas was paid and reimbursed it's only reimbursement between houses not on the way to the first house from home or on the way home from the last house and these house are far out over an hour and their indeed advertising also said I'd be making 1000 weekly but my trainer who's been there over a year said she is barely even making that and if she is it's because it's WITH GOOD TIPS not just from work pay so extremely unfair and a lot of false advertising which is illegal! Extremely disappointing and unprofessional. One thing that especially bothered me was how mistakes were handled. During training, I was told by experienced trainers that they had accidentally dropped or broken items before and that accidents happen and it's okay.. However, on my first day, while extremely nervous and still learning, I accidentally broke a small shell worth about $10 while cleaning it I immediately apologized and even offered to replace it myself but then I was told the company would cover the cost. New employees who are still learning should be given at least as much grace as experienced workers if not more because we are still learning and we are nervous but I wasn't given any grace I was judged Instead, I felt judged for a single mistake made on my first day. What frustrated me most was being terminated during training without being given a clear explanation. Because no reason was provided, I can only speculate about what led to the decision. I was never given the opportunity to finish training, improve, or demonstrate what I could do once I became more familiar with the job or become faster at work. Overall, I found management quick to judge, unsupportive of new employees, and unwilling to provide reasonable time for learning and adjustment. Based on my experience, I would not recommend working here and their workers are extremely unpaid The only reason I was given to be fired was that they have long term experience in the cleaning business but that doesn't give them the right to assume I can't do the job on my second day so I was fired for no reason just solely based off assumption which in most cases is actually illegal and false advertising is also illegal! :) read more

The service is amazing, I have searched for a long time to fine a solid and legitimate home cleaning service. This company is for real. The initial consultation was very complete and the results were spot on. I highly recommend. Our homes are a reflection of who we are and I feel proud that now my house is so clean and presentable. I'm keeping them on my calendar! Thank you RSM! read more

I've had various house cleaners over the years, and this is by far the best service I have had. First and foremost, their cleaning is exceptional, and our house looks spotless when they leave. They are also willing to go above and beyond if we need something extra cleaned that way, Maybe it's a quick sweep under the beds or cleaning tiny handprints off our sliding glass door, or something else we need, they are always willing to help us out. Some other things that make their service stand out. They are communicative and tell us when they are on their way or running late. They have automated and mobile payment options which make paying easy. They are willing to reschedule or adjust in these uncertain COVID times. I have nothing but great things to say about this company read more