Absolutely horrible! This has been the 3rd time your bus driver is over 15 minutes late. Making me miss 2 job interviews! Not cool whatsoever. Even when I did my maps for directions it did not show the bus was running late or anything. Said next bus wasn't until 9:50 this morning and as I'm crossing the street the 46 bus on cherry street and Virginia pulls up 16 minutes late. Tried to flag down the bus driver and completely ignored me and almost ran me over. Unacceptable behavior. This driver should not be authorized to operate a bus yet alone a vehicle. Completely unacceptable to be almost 20 minutes late behind schedule. 3rd time I almost lost my job because the driver was 23 minutes late!!!! Update your app and maps because this is absurd. read more

Hubs is a regular RTD rider from Denver to Boulder on a daily basis. Compared to DFW, public transit is a godsend. Bus to the airport, around town, a light rail line that gets you to most places! It was awesome! Fast forward a few months and now that the shiny new object syndrome has worn off, I'm starting to see what the locals hate about the systems Unreliable scheduling, a website that isn't the most mobile friendly, and a lackluster app. Sure you can check out routes and timetables on their website but what's the use if the bus doesn't show up the entire hour and half that you're standing at the station. To echo some of the earlier reviewers, why doesn't the public sector borrow some of the best practices from the private sector like Uber and Lyft. They have their flaws but at least technology isn't left behind. I've been to DC & Portland and LOVED both of their transit systems. Denver has a little bit of work to do in this department... read more

The Regional Transportation District (RTD) is a fancy name for the Denver-area bus and light-rail system. I'm going to ahead and give it a 5, even though 4-4.5 might be more accurate. Why? Because I think it is under-appreciated. Coming from Colorado Springs, a public transit hell, the bus system of Boulder and Denver is a fantastic change. You mean I don't have to drive everywhere? Yessssss. The regional buses (whether it be from Boulder-Denver, Nederland-Boulder, Denver-Loiusville, Boulder/Denver-Airport, etc) are comfortable as all hell and pretty affordable as well. The system itself is quite extensive, so you can definitely find a bus that will fit your needs, and get you where you need to go. The drivers do their job (which is all I expect), and sometimes are even cheerful. Another great thing about RTD is that when I was a CU student, I got a free RTD pass for the entirety of my stay with CU. (Ok not free...my student loans paid for it...but since everyone pays for RTD, this amount of money allows good service). Voted the best public transit system in the US in 2003, they like to flaunt this fact. Nonetheless, like all bus systems I've been around, they can run late, so plan on getting to your destination early. read more

RTD - www.geocities.com/buslist/DenRTD.html - Public Transportation Near Me - Denver, Colorado

I'm sitting here at the rtd station at (central Parkway station and I have already had a long day and I am waiting for the 88l and it's 20 degrees really cold and the 88l is supposed to be parked at gate D2 gate it's 7:45pm so it's night time and it's really cold and normal the driver pulls up to the gate so we the customers can sit in the bus totill it's time to leave to stay warm but not this driver he stays parked at the restroom till it's time to leave leaving everyone outside in the cold bus number 6113 and the 88l isn't supposed to leave till 7:55 but the bus driver read more

Worst ever!! Late, delays, 15 min ride took 45 minutes due to stacked trains. ETA changed and alternative was catch two buses instead at over an hour. Never again. I'll pay gas and parking for never having to deal w this again. Worst public transit ! read more

This review is specifically for the regional route between Denver and Boulder. It is an efficient way to get to downtown Denver for me. I can walk to the CU campus stop from my house for this route to Denver. There are alternately trips that have many stops, some stops and an express. There are more express runs during rush hour. I tend to ride midday so I get the semi-express and it has never been full when I have been on it. The buses are clean, the drivers polite. When I stayed overnight in Denver, they handled the luggage nicely in the underside compartments. I definitely find this the way for me to go if I am heading anywhere near Union Station. Transfers from there are available but I have never used them. I can walk pretty far from Union Station on my own. I can't wait to try the new Flatiron Flyer BRT which is starting soon. I am not sure if they have bought new buses or just repurposed and spruced up the regular ones (I have seen one on the road with the new paint job anyway) but they will be riding in the new lanes on US 36, which are nearly done! read more

A poem while sitting on the bus: The bus is empty and I find a lonely seat The wheezing man sits right next to me Bus driver is picking his nose and three 14-year olds just got on the bus... Loudly I thought the bus was empty but a homeless man popped up from the back and starts falling forward as the bus comes to a quick stop. Wheezer turns his head the other way as to not look at the homeless man. My bus stop is near and Wheezer waves me goodbye. My next bus to Boulder is crowded and comfortable. Regional bus has soft cushy seats. Each busser sits in the end seat, to avoid my body next to them I end up sitting next to the talker... * Star one is for public transportation ** Weirdo star two is for the characters that ride and make the bus the place to be *** Starring star three is for the bussers who love to stare at you even though you have rolled your eyes 22 times **** Speed it up star four is for the fast express busses that zip you to Boulder and back with no stops in-between ***** Smell it up star five is for stinky people who ride the bus, that is the best way to get your own seat fast read more

RTD - Public Transportation Near Me - Denver, Colorado

Given that Denver metro is a sprawling metro area, RTD is doing a great job providing service between larger neighborhoods (e.g. Flatiron Flyers) and within cities. The bus service inside Longmont is ontime (and for now, free, subsidized by Longmont City). The connecting regional buses are also on-time, and clean! The within-city service is decent and good as well. It's tough to run a Transit agency in a town where so many people drive, but they're doing well. Keep it up. read more

The Denver bus lines are pretty awesome compared to other local or regional buses. In my hundreds of trips, whether from Uptown to downtown or all the way to DTC, they've always been clean, swift, and accommodating. Not much to dislike. I'm sure that bus routes are not all created equal, but I'm not playing the "rate every route" game. The best I can do is to say that there's no serious problem with the system in Denver. The missing star is due to the unpredictability of schedules. It's epidemic. Don't expect a bus that arrives "every 15 minutes" to actually do that. Plan to be 20 minutes early if you're using the bus in town... more buffer the further you're going or especially if you have a transfer. The trains are better, but I'll cover that in a separate review. read more

RTD - Pull cord for next stop - Public Transportation Near Me - Denver, Colorado

no security on sunday?? central park station denver wow no cameras!!!! who ever is reading this i got rob waiting for the 43 bus im 71 yrs old and this is no security in sunday thats terrible terrible you need to address this problem quickly i could have been hurt read more

The most overpriced RTD and the priciest in the entire country, literally. The cost of getting back and forth from Rock Island to Chicago on the Metra, the width of IL, is the same price as a regional ticket book for the same number of days. This is a corrupt scam and must be held accountable. read more

I had a very poor experience with RTD departing from the Airport station late at night. I purchased my ticket with a minute before train departure and was standing at the door while one of the workers looked at me and refused to open the door. He held up his finger saying "wait one minute" and I assumed he was going to open it for me, but a minute passed (while I knocked) and he refused to look my way. Then, the train departed, leaving me (a female traveling alone in a new city) on the platform with no one around. I was confused at why this happened when I was clearly wanting to board (and able to do so as I stood at the boarding door), and was even told by the security guard nearby that that was the "closest call he's ever seen". Fast forward to a week later when I try to get my money back for a ticket I never used (as I ended up calling for an Uber). The RTD does not return money spent on tickets, even unused ones, even in extraordinary circumstances. I was told that they'd send me a free ride pass for a day, for the next time I was in Denver. It absolutely makes no sense that there is not a refund policy for this. Despite the fact that $10 is not a lot of money, the entire situation is frustrating. I will not be riding (or attempting to ride) the RTD ever again. read more

Just a heads up, do not lose anything on buses in Boulder, Co. I lost a glove on FF1 that I hopped on for a short ride to baseline and Broadway for errand and dropped Nice ski glove as I was exiting. I didn't realize till I hopped off bus. It never made it to lost and found. Ironically, I turned in a glove to Skip bus driver that never made it to Lost and found. A few days later (I'm on a roll) I lost a Jlabs earbud which I'm sure will not make it to lost and found either. I've called RTD"lost and found" several times and find it interesting that they don't have any gloves showing up this time of year. It's becoming clear that drivers are disposing of lost items (even customer service states this fact). RTD doesn't care enough about customers to give them then 10 days allowed to recover items lost on their buses. Should I mention the lousy attitudes most of the drivers seem to exhibit, even when passengers greet and thank them. This type of attitude seems to be the norm these days. I'm rethinking purchasing a pass. Sounds unimportant to those who live on disposable income but for me a disabled veteran on fixed income... read more

SHAME on RTD for not requiring riders to wear a mask. There are a lot of disabled and elderly people who depend on RTD for transportation. A bus driver in Detroit died after contracting COVID19 from a rider. I highly recommend bus drivers to boycott and refuse to drive until RTD requires riders to wear a mask. Seriously poor management contributing to the spread of COVID19 throughout the Denver metro area. And of course the drivers should wear a mask as well however, I believe they are already doing this. read more

Overall great service throughout the years. Lost my smart phone and they did retrieve. Busses can be off on time schedules

Just got a talking to by an RTD "officer". Guess what? I'm not going to activate my ticket until I'm on the GD train because of the multiple times I've activated it and YOU DIDN'T SHOW UP. Also, you're not my real dad. #furtd read more

I don't often take the bus in Denver but I almost always take the bus when I go to the 16th Street Mall. In that regard I love the fact that the bus ride is a free bus ride! So in that regard, four stars. However earlier this year a former coworker of mine got hit by an RTD bus that ran a red light and he and his fiance got killed! I hope the person that drove that thing got and still is in lots of trouble. Yes, I am aware people make mistakes but to go so fast AND go through a red light and hit another car and kill people in the process is unacceptable. These bus drivers literally have the the lives of their passengers in their hands and have the responsibility to be very conscientious drivers. I am glad this is an exceptional situation and not the norm for RTD. read more

The typical 40min train from Union Station to Denver international took 2hrs and 15 mins. Nearly everyone on the train missed our flights. I missed my international flight ($260) and then had to buy another last minute ($374). Called and they said they can offer a $10.50 refund. Ouch. Might be worth it to buy the $90 Uber to the airport. read more

Driver almost run into me and my family on 16th street and arapahoe, and he had red light. We were walking and had 4sec to cross the street. A bunch of asssssssholes. Pressing charge with police. Camera filmer the tram driver . read more

Rarely a decent experience. The bus schedules are not synchronized and I have on multiple occasions missed buses by literally 10 seconds, seeing them drive off as the bus I'm riding on pulls into the station. Other times I've had buses literally drive right past me at the bus stop, not even slowing down. If it were not for necessity I would not ride RTD at all read more

Inappropriate for your manager to laugh as my son and I where giving a response and asked to speak with management. Both of us don't understand why??? Also probably need customer service training. Was told it was impossible to change my pickup however 2 seconds later it became possible. Yes, I did get upset, I'm irritated and your supervisor is laughing, NOT A JOKE!! read more

Absolute joke. Do yourself a favor and just walk the miles. Passenger trains have been around for over 100 years and these clowns still find away to mess this up. After standing still for almost two hours, captive only five blocks from our Union Station destination, I would have doubled my fare for the crew to allow me the sweet relief of jumping in front of the functioning trains on the other tracks. Two thumbs down, would not recommend. read more

RTD is Denver's Metro Transportation System. For the most part it's a pretty good transportation system as it serves it's purpose to the city. They have a free mall ride -tram that takes you down 16th street where the restaurants, shops and street vendors are located. I'd don't know for sure, but It's probably well known because it's a gateway into the city's capital from the air-port and union station. At any rate, I had an unfortunate experience with one of the tram drivers. The Tram boards passengers at the Civic Center which is where I started to get on. The light had not changed green and he shut the doors, and wouldn't let me board. Even after sitting on the tram for a good minute, he refuse to let me on. I ask could he open the doors and he ignored me. The light changed green and he took off. So, I decided to run to the next stop and boarded the tram when he open the doors. He was a racist ass. R.T.D. (Racist. Transportation. Drivers) Yup! read more

RTD runs one of the best transportation networks in the country, despite support by contractors building rail lines and other transit projects RTD has going. I just read the north N Line maybe delayed again due to the failure of the contractor Balfour Beatty and Graham (dba RRP for RTD projects) to meet project milestones for completion. I as a RTD consumer and supporter believe this to be extreme breach of contract and task the contractor with completion of N Line for Spring 2020 opening. RTD will always have my support, I am just tired of the private sector contractors that believe they can just seemingly blowoff schedules they knowingly will benefit the public by being able to utilize more rail lines. Get the projects done RRP! read more

RTD is a great form of transportation and more people should ride it. The streets are crowded with cars and bikes as more people move in (not as bad as some cites) and buses and trains are a great solution. I have been riding for years now and I feel not much has changed other than the price and the routs. What is good and bad or could be improved upon (warning some opinions here, lol): -There really needs to be more staff. It feels l like they are pushing the workers that they do have to exhaustion and I heard this from actual drivers (granted, it is a "government" job (not a very great job to have in general). It is like some of them are hooked on only the money (sure money is great). Many of the drivers do a marvelous job and they deserve some respect. However, respect should go both ways from passenger to driver and driver to passenger (customer). -Some of the bus stops have no shelter or even a bench and not even at the next few stops over. Would not mind a place to sit down. -The app is wonderful and not so wonderful. Sometimes it works very well to the point I am impressed. It does not work on all bus stops though due to other buildings obstructing the connection. Sometimes it is not accurate and can be very misleading on where the next bus is. I missed buses because it told me that they were on time or running late (instead they were early). -Maybe more bike racks if that is even possible (especially on bike to work day). It is hard to see a biker not able to get onto the bus because there is no room. I understand that bikes should not be allowed on the bus especially if it busy. But I get confused about unfolded strollers and carts, why they are allowed on? -Then there is the monthly pass issue. An easily lost or destroyed bit of paper. If you can ensure a pizza why can you get insurance on your pass? I understand that some random person could pick up the one you lost and use it. That only adds to the problem. There is no identification on it so it could easily be stolen. It would probably be better to make it digital than into a $99 bit paper that you have to be responsible (not all us humans are that responsible every day (we are far from "perfect")) for every month (It is 2018, would think lots of this would be figured out by now). Not trying to complain but I feel there are issues that could be resolved. Thank you for reading. Good luck travailing and try not too go crazy. read more

Buses run late or not at all. You can't depend on their schedules. Very slow regional routes.

Don't rely on this transit system never on time and I'm talking light rail, that's if they even run at all, 2 cancellations and 2 that just never showed up before I realized maybe I should call an uber read more

Rtd is a joke. All they do is apologize about how bad they suck. Always with an excuse. "Driver shortages" pay a motherfucker a good wage and guess what, problem solved, but then there wouldn't be all that extra money for cocksuckers and crooked politicians to line their fucking pockets. I followed the trip planner and now because rtd sucks ass I'm at least an hour late to work. Oh well, I know, you're sorry. Sorry shit no accountability company. Wonder if my bosses will let me slide with daily sorrys if my work sucked as bad as rtd? Fuck no. Oh here's a train, oh, not a fucking e. Oh well. Their sorry... fuck off rtd!!! I heard one time rtd stood for reason to drive, couldn't be more true. We should show how RTD how sorry we are and quit paying our fares and fuck them Demand free rides you get what you pay for!!! read more

RTD is garbage absolutely the worst public transit service in the country. Not really what you would expect considering they have the highest fares. The 11 is never on time the trains are trash, drivers are rude and usually don't even know their routes. They take advantage of lower income people who can't afford to drive, muh ridership is down but we will still continue to provide a sub par service. 0 stars you suck RTD read more

Bank on one inconvenience after another with this poor excuse for a public transportation option. Anywhere from the following: 1. Not showing up on time to scheduled stops. 2. Drivers who stomp on the gas and break causing people to fall and injure themselves. 3. Failing to provided enough parking at stations. 4. Failing to provide overhangs to protect patrons from the blazing Colorado sun. 5. Putting a limit on how many coins can be used to purchase tickets (so incredibly stupid). 6. Security guards who will ticket you for not having a ticket when the credit card machines aren't working. 7. Not responding to customer complaints when contacted directly. 8. Obscene fair hikes that put a burden on those with a fixed income. To a myriad of other damnable offenses. It's sad that this monopoly is allowed to operate. Denver fails in so many ways, but this is one of the biggest and most epic. read more

Few things first the complaints: I wish that they would make it WAY cheaper. If that did im sure that more people would ride it. Also, they address consistently late and since of e drivers are rude and awful. I've had drivers actually miss my stop when I requested a stop. But I will admit.. that I've had some really great drivers. There's one un particular that has been amazing. The rest aren't ro bad depending on who it is. read more

Honestly the worst public transportation I've ever experienced in any part of the world. Zero concern for their customers at ridiculous prices. Take an Uber, Lyft, taxi, or literally any other form of transport instead. read more

Paying extra for same crap service. To much to say, so I'll summaries in bullet points: - Filthy regional buses - Over crowded regional buses - 122x bus drivers that don't stop at stops (ALL buses are overcrowded, what's your excuse, 122X bus drivers?!) -Idiot drivers who don't get on the HOV like they're supposed to (I'm looking at you FF4 driver yesterday, thank you for taking the freeway to Park Ave and making everybody late) -Nasty, sketchy local buses in the suburban neighborhoods (Colfax, Broadway, Evans, I get it, you can't help the neighborhoods you serve, but 128, 120, no excuse) Why charge more? Too many lawsuits? read more

The E train is the worse I stood at Union station for an hour waiting for a train I'm done with this train crap always always always the e train runs whenever the hell it wants. Then some fat bitch driver who was on the W said it's in the email . Well bitch not everyone gets the email and it should not be my problem . After I get off work I want to go home. I'm going to be paying to park downtown instead. It's simply not worth the trouble. Rtd is very bad at running this shit . Had I not already bought my ticket I would have uberd. This is literally the 5 time this month I've had issues with this line . Last week it was not running at all . And the idiots they had out there to tell us what shuttles to take where no help at all. Shame on you RTD this is gross read more

I've been taking the Light Rail to work in the Tech Center for close to 4 years now, 2-3 days a week. For the most part it's been reliable until recently. The trains in the afternoon seem to always be running behind and since I catch a connecting train to get home, I get stuck downtown. I already spend an hour commuting and so situations like these make for a long day. Not sure what has changed recently but the R in RTD definitely does not stand for Reliable (and yes I know it's Regional). If the trains are going to be running behind, then the schedules need to be adjusted to reflect that. read more

RTD gets me to where I'm going since I can't drive temporarily due to dizzy spells. With the amount of traffic congestion these days, my light rail and bus commute is actually quicker than when I used to drive. It is pretty pricey for fares ($100 monthly local pass, not including airport) and there are no amenities (restrooms) at any of the light rail stations except for Union Station. I think if they lowered the fares, more people would ride and there would be less traffic. My main issue is that on the A-Line, there are no public bathrooms until you get to Union Station. There should at least be a porta-potty at each stop since there are no stores or restaurants around and the ride is long especially if there are delays on the track. The stops are in the middle of nowhere and there are only facilities for the RTD drivers. With the amount that we pay to ride and sometimes park, there should be public facilities. I have IBS, so this is a real problem. Another issue is that when it snows, a couple of the #20 buses won't show up at all. The rider alerts don't mention any disruption in service, so I end up waiting sometimes over an hour for the bus. I'll ask the bus driver what the deal is and they'll usually say they don't know what happened to the previous buses. All-in-all, RTD is good option for commuting through the metropolis. read more

RTD may be the single thing that holds Denver back from becoming a great city. It's not that RTD is necessarily bad, it's just that it's very poorly managed and is its own biggest enemy when it comes to expanding transit in Denver. Just compare Denver's public transportation to that of other large cities. I've visited Seattle, Portland, Boston, and Washington DC. All of those cities are of a similar size of Denver, but all have much better public transit. Seattle, for example, didn't even have any light rail when I visited yet it had plentiful, punctual and round-the-clock bus service that took you most anywhere in the city for a pretty good price. Denver has RTD which continues to raise fares and cut service. I understand that times are difficult for governmental organizations but RTD has proven that it is managed quite poorly. For example, it contracts its fuel at odd times so it doesn't take advantage of lower fuel rates when they happen. And its board members have billed taxpayers for travel and hotel expenses that raises questions about how they are spending public funds. And then there is FasTracks. It's supposed to expand our light rail and heavy rail lines by over a hundred miles but due to poor RTD planning and increased costs it may never be finished. The agency is planning to ask taxpayers for more funds, but residents will likely be rightly concerned about why the last tax hike wasn't enough even though RTD promised it would be. There are also lots of small but annoying things about RTD. Like why for example they charge $5 simply to ride a light rail train from downtown to the end of the line, when a bus that covers similar distance (and most assuredly cost more to RTD) has a cheaper fare? Or why RTD has yet to implement a smart-card system even though they have been planning it for more than five years? A lot of bus lines are also strangely organized with some trips only going partial distances and with a lack of service during weekends and nights. I want Denver to have a world-class transit system as much as anyone. But RTD simply isn't providing the best service to its customers and beyond that is continuing to cut service and increase fares. Denver should demand a lot more from its transit agency. Because RTD itself is only offering mediocrity. read more

Took the Denver - Broomfield bus with a friend for the first time today. Precious I know. Put in a $20 bill to pay for the cost of two return tickets from the 1st Bank center. I asked about 500 questions before paying because, yes, I am that person. Put in my $20 and then the bus driver yawned and told me he couldn't give out any change!!! And he also couldn't give me a return ticket! Same thing happened to a few other people on the bus. Apparently there is a teeny sign that my knees were supposed to read while I was boarding. Medieval-esque payment system makes me want to throw something at someone which is just plain dangerous on a bus. read more

RTD needs to get its shit together. Paper schedule, website, hotline and posted schedules at stops are all different. And the 76 to Stapleton is a joke, yesterday the sod blows right past a stop with five people waiting, (when I called to file the complaint I was told I would be contacted by the supervisor later that day. No, that never happened.) And then today the bus is way early and pulls off as I'm running up to catch it. I work on my feet for twelve hour, overnight shifts. The last thing I need when I'm trying to get home and into bed before my next shift, is to have to sit around for another bus, and pay an additional fare on top of the two zones I've already paid, all because RTD employees idiots... So thank you for being incompetent. read more

RTD has one job: Make it easy to ride. They fail miserably at this despite being paid a ridiculous amount of tax payer money. I got lectured for attempting to pay a $13 bus fare with two $5 regional vouchers and a $5 bill (overpaying by $2)... Apparently you are required to pay with exact cash on the bus, because you can't purchase this fare at a machine in the station (like any sane public transit system would allow)... and even if you could, you might miss the bus anyway because of their ridicuously slow payment processing machines (which don't accept credit cards, but they do accept dollar coins!) Technically I shouldn't have to take the bus to the airport, because I'm paying extra taxes for FastTracks, which was supposed to build rail service up to where I live... but RTD screwed the pooch and realized too late that they wouldn't be able to afford to lease the tracks from Santa Fe Railway.. So they're trying to claim they'll have "Bus Rapid Transit" service in my area instead, but the service they plan to offer doesn't meet the minimum standard to be classified as BRT... Bottom line for RTD: Don't lecture people on how to pay a bus fare when they're trying to pay you MORE than the required fare to use your service to catch a flight. read more