1st time trying Hole In The Wall Cafe, but won't be the last. It was convenient to get to and…read moreparking was great as its in a small shopping plaza. We walked in and were greeted by a very pleasant hostess and immediately seated. As soon as the hostess left us the waitress (also very pleasant and helpful) took our drink orders and left us to check out the menus. Once we ordered, I was very surprised how quickly our very delicious food orders appeared in front of us. Everything was 1st rate,......... Great choice for a delicious meal.

Small place in a strip mall with excellent food and service. Very busy at lunch, still seated in…read moreabout 15 minutes. Waitress was hilarious and very attentive. Food was extremely well priced and very tasty. Lots of humorous signs to entertain you. Off the wall videos of people doing stupid stuff as well. Well work a detour if you're nearby.

In a city known for its Southern charm, mountain views, and deep-rooted sense of community,…read moreKnoxville, Tennessee has no shortage of good food. From barbecue joints to upscale dining, the city offers a wide range of flavors that reflect both tradition and creativity. Yet among all these options, there is one place that quietly stands above the rest for those lucky enough to discover it: Lunchbox Food. More than just a place to eat, Lunchbox Food is a true hidden gem, offering the best hamburgers in Knoxville paired with customer service that is unmatched anywhere around. What immediately sets Lunchbox Food apart is the quality of its food, especially its hamburgers. In a world where many restaurants rely on frozen patties or shortcuts, Lunchbox Food does the opposite. Their burgers are crafted with care, cooked to perfection, and bursting with flavor in every bite. The meat is juicy, well-seasoned, and clearly made with pride. Each burger feels intentional, as if the people behind the grill truly care about delivering the best possible experience to every customer. From the first bite to the last, it is clear that these are not just good burgers--they are exceptional. The toppings and buns only elevate the experience further. Everything complements the burger rather than overpowering it. The bun is soft yet sturdy, holding everything together without falling apart, while the toppings are fresh and thoughtfully chosen. Whether someone prefers a classic cheeseburger or something a little more adventurous, Lunchbox Food consistently delivers a burger that feels both comforting and exciting. It is the kind of food that reminds you why hamburgers are such a beloved staple in American cuisine. However, what truly makes Lunchbox Food special is that it is not just about the food--it is about the people. The customer service at Lunchbox Food is, without question, some of the best anywhere in Knoxville. From the moment you walk in, you are greeted with genuine warmth and friendliness. This is not forced or scripted service; it is real, human connection. The staff takes the time to make customers feel welcome, remembered, and appreciated. In a fast-paced world where many interactions feel rushed, Lunchbox Food offers something refreshing: kindness and attention. The employees clearly take pride in their work, and it shows in every interaction. Orders are handled with care, questions are answered patiently, and there is always a sense that the staff wants you to enjoy your meal and your time there. This level of service turns a simple lunch into an experience. People do not just come back for the burgers--they come back because they feel valued. Lunchbox Food also represents something deeper about Knoxville itself. It embodies the spirit of local businesses that thrive on community support and word-of-mouth rather than flashy advertising. It is the kind of place you hear about from a friend who says, "You have to try this place," and once you do, you understand why. That sense of discovery makes it even more special. Finding Lunchbox Food feels like uncovering a secret that you want to share but also keep close. There is something deeply comforting about knowing that a place like Lunchbox Food exists. In a time when many restaurants feel generic or interchangeable, Lunchbox Food stands out by being authentic. It does not try to be something it is not. Instead, it focuses on doing a few things extremely well: making incredible food and treating people right. That simplicity is part of its magic. The atmosphere adds to the charm as well. Lunchbox Food feels welcoming and relaxed, a place where anyone can walk in and feel at home. Whether you are stopping by on a lunch break, grabbing a bite with friends, or picking up food to go, the experience remains consistent and satisfying. It is dependable in the best way possible. Calling Lunchbox Food a hidden gem is not an exaggeration. It truly deserves far more recognition than it receives, yet there is something special about its understated reputation. Those who know, know. It is the kind of place that builds loyal customers who return again and again, not out of habit, but out of genuine appreciation. In the end, Lunchbox Food is amazing because it gets everything right. The hamburgers are the best in Knoxville--flavorful, satisfying, and unforgettable. The customer service is second to none, rooted in kindness and genuine care. And the overall experience feels personal, authentic, and deeply connected to the community it serves. Lunchbox Food is not just a restaurant; it is a reminder of how powerful good food and good people can be. In Knoxville, Tennessee, it stands as a shining example of why hidden gems are often the most meaningful places of all.

Quick and delicious! We especially loved the catfish, slaw, cucumber salad, deviled eggs, and okra.read more

We so wanted to like this place. It is a cute little diner that obviously caters to locals -- and…read morewe love that. But we gave it two tries and have been very disappointed both times. The first time was on a Saturday and we got there just about 30 minutes before closing. The food was overcooked -- it was as though they tried cooking it fast and on high heat. We figured they were hiring to get us out. We went back today to try again. There were 6 customers (2 at each table) and service was still not good. Food was ok. We are not interested in trying a third time.

Terrible. Dirty. Service was ok, food was gas station quality. Would not recommend in 2025.read more

Had a cousin visiting near by from TX, so we met here for lunch. Loved the Americana style of the…read moreplace! All these years we lived about 30 minutes away and never have been there... that changes now! It is worth the drive. HH & I arrived at 11:30am Thursday and the place was packed! Great sign for us. It was seat yourself, but we needed 4 seats. So while we waited by the door two men sitting at a 6 'top' table heard we would need the bigger table so they moved to a two top and gracefully gave us the 6 top. Very nice of them! Our server was the adorable MISSY! What a hoot! The visiting cousin was with her new fiancé and we were just meeting him that day. (He is a GREAT guy with a funny sense of humor... we approve;) Missy and David (fiancé) hit it off and she knew who 'pick on', and we all had great laughs! So much so that I think other people were leaning in to hear the jokes and fun stories! Cousin is GF and Missy was terrific in following up on her requests. Cousin & Fiancé each had the same breakfast eggs & meats plate that looked yummy! HH & I enjoyed our food as well. I had the Club Sandwich with tots. It was perfect! HH is a Meat loaf loving guy and heartily loved it with the fried okra. (The former TX guy loves him some fried okra)) We were having so much fun I forgot pictures of our plates All in all it was a wonderful visit made even better by Missy! 2.5 hours later we had to say good bye but agreed to be back!

Tastes like home. Can't go wrong with anything on the menu…read more Service was fast and attentive Overall great experience

Large restaraunt with plenty of seating. Appears to be an old house converted into a restaurant…read more So seating is divided into small rooms. Southern cooked dishes and desserts. Their fried cornbread is a bit odd. Looks like pancakes, and did not taste like traditional cornbread to me. Appeared to be mostly local clientele.

Food is good, service is even better! The employees were beyond nice and welcoming. The food was…read morefast, and hot when it came out Solid 9/10.... Only reason I didn't give it a 10/10 because I have to hear my wife complain about how they didn't have the banana pudding haha but we'll be back to try it for sure!

Excellent small town friendly restaurant with excellent food and staff. Ashlynn was our waitress…read more So friendly.

This is the perfect place to go after a paddle, hike, climb or bike on the plateau! The food is top…read morenotch, it's in a beautiful historic building & the staff could not be nicer.

Delicious breakfast ....large portions…read more I had the breakfast scrambler and my husband has the breakfast burrito Friendly staff ...great service. When we arrived there were no other customers and the cook and waitresses were sitting and as soon as we walked in we were greeted and waited on. Our food was ready quick and delicious. The ambiance is an old school diner. Cash is the preferred method of payment.

The food is so delicious and carefully prepared down to the perfect spice for the Mediterranean…read moresalad. Nina's Lebanese twist on a classic Greek spinach pie was a spot on.

The food was amazing! The environment is very relaxed and the restaurant is absolutely gorgeous…read more The staff were friendly and efficient as well.

This was some of the BEST food I've had in this area. Our waitress, Elena, was extremely…read moreknowledgeable with the menu, and with some of the dietary restrictions I had. She was fast, on top of everything, and even brought over some gluten free bread with our appetizer. The vibe of the restaurant was incredible, many different seating options such as high top tables, bar seats, couches with lower tables, and outdoor seating. The food was EXTREMELY delicious, flavorful, and piping hot. I am excited to come back here, and thank you Elena for making our night and experience