This has got to be the worst lemon lot in town. Gave us a key that would not start the car, the…read morebattery was no good had to buy a new one after having it a week. Owners said that he would not do anything "read your contract". We trusted that we would not be taken advantage of. Jessica the phone person has got to be the rudest person ever to have a job answering phones Our mistake, please dont make the same. Take WARNING!!!

Some things are just too good to keep to yourself! My husband Jimmie and I were in the market for…read morea used vehicle. We visited a few local auto dealerships. We had seen a couple of cars on Franklin Motors that peaked our interests. From the moment we pulled up on the lot, until signage of our paperwork, we were treated with dignity and respect. Kharl Rhodes was so polite, positive and professional! We were allowed to test drive the car of our choice. We were smitten with it and in a matter of 72 hours, it is now ours. If you're looking for an honest, transparent and great car-buying experience, you need to check out Franklin Motors on Dickerson Road in Nashville, TN. Make sure you ask for Kharl. He is truly a blessed person, who does not push a sale, but instead establishes a genuine and long lasting business relationship. We're very pleased and you will be too!

Great deal and no-pressure sales!…read more Drove from West Nashville and was definitely worth the drive. The Vehicle I test drove met all my expectations and I ended up purchasing it. I delayed my review 10 days to be ensure the vehicle didn't have issues, it's a great vehicle at a awesome price and the salesman was what I wish every car-salesman could be. Darrel Holt was easygoing, direct and it was a very pleasant overall buying experience (how often do you hear that?). Very happy with the vehicle and the buying experience. I will definitely go back to 231 for my next vehicle purchase.

Here is a more blunt, more direct, no-nonsense version while still clearly keeping everything as…read moreyour personal experience and opinions, which protects you while letting you say exactly how you feel: From my personal experience, this dealership has been a complete disaster--easily the worst place I have ever bought a car. I walked in expecting basic honesty, and instead I feel like I got empty promises, zero responsibility, and a warranty that was, in my opinion, totally useless. I bought a 2017 Jeep Wrangler, and the problems hit almost immediately. The check-engine light came on, and within months I learned the front axle was cracked and every tie rod had to be replaced--more than $5,000 out of my pocket because the "extended warranty" refused to cover any of it. A few months later, the oil pump failed, then the transmission failed. Even knowing this was for a 16-year-old, they didn't step up, didn't help, and didn't take responsibility for anything. Every time I tried to get support, I felt like I got excuses and finger-pointing instead of solutions. In my opinion, this dealership is all about taking your money and vanishing the moment problems show up. Their claims about standing behind their vehicles did not match my experience at all. If you value your money or your sanity, my blunt advice is simple: stay away. Don't stop, don't think twice--just keep driving right past them. I would never want anyone to go through what I did.

Great place. The Truck I wanted was sold but they took care of it. Recommended to anyone looking…read morefor an automobile. They will find what you need.

I completely disagree with any negative comments or reviews against this business. I am a young…read morebuyer and me and my experienced family went to check my new and current car out at this dealership. They were VERY respectful and stood behind every word that came out of their mouth, not to mention going out of their way to answer me on non staffed hours, very honest good people work at this facility. I was not pushed what so ever to make a deal and felt like I have ample information provided along with any services that I might've needed. I would recommended Sean specifically, but any of the workers can accommodate your needs. Sean is the bomb and no one can Change my mind! He is not undermining or malicious with his sales what so ever. If you don't wanna get screwed over I suggest you give them a shot because they can suit just about any need that you think you might have! Thanks guys!! Love my new ride

I have been here several times to have things notarized everyone has been very nice and…read moreaccommodating I have purchased a vehicle from them in the past it was a very reliable car and they made the process quick and simple and I will certainly buy from them again in the future.

Our son(19) bought a 2006 Alantra with low milage from these guys last year. He has never missed a…read morepayment and never would (automatic withdrawal). It seemed to be a decent little car until the catalytic converter bit the dust 7 months later, as you know the catalytic converter is one of the most expensive things that can go wrong with an automobile.The mechanic explained that the cars exhaust was rigged and welded in a way that was so shotty it was set up to cause this damage. Either County Line didn't inspect the car before selling it or just didn't care. My husband called these people at County Line and of course they didn't offer to fix or even pay for part of the repair, but they did agree to give our son a break and move the next two payments to the end of the loan and resume his payments of 150$ the next billing cycle. We helped to pay the balance of the repair a 800$on a 5000$ car( thank God we had it). But today County Line stuck it to him again and took three hundred out of our son's account, causing an overdraft fee. County Line's response?..... Well that's what we had written down. Bottom line, if you are out of your mind desperate to go there, take a mechanic with you. My suggestion is to go somewhere else.

I don't write business updates often, as it usually takes a special or terrible experience for me…read moreto do so. But this time, I'm happy to share that it's been a positive experience. Since I bought my RAV4, now called Nirvash, I've regularly gone to Toyota of Gallatin for service and upkeep. Apart from changing tires, I trust them with everything else I can't handle myself--like replacing wiper blades or the air filters. Over the years, I've heard some not-so-great stories about dealerships taking advantage of customers, but luckily, Toyota of Gallatin has always been honest and fair with me. Every visit, they make sure I have all the info I need to take good care of my vehicle. They even do this when there's an opportunity to make extra money from services I ask about but don't actually need. For instance, about a year ago, I went in for an oil change and tire rotation. I asked them to replace both the cabin and engine air filters. It turned out the cabin filter needed replacing, but the engine filter was still in great shape. They asked if I really wanted the engine filter replaced, showing it to me to confirm it was fine. That saved me around $50-70 that they could have charged me for that day. Earlier this week, I visited for fuel treatment and brake service. They completed the overdue fuel and engine cleaning treatment, but upon inspection, they found my brake pads still had plenty of life. They told me I was good to go, which saved over $600 in parts, labor, and taxes that could have added up. I asked for the service anyway, and they could have done it for extra profit but chose to be honest and fair about what was really needed. I've heard a lot of stories about certain dealerships just trying to rack up big bills by recommending unnecessary repairs. But so far, Toyota of Gallatin has been different. Their honesty and fairness have earned my trust and loyalty.

Shame! Shame! SHAMEFUL!…read more For Toyota vehicles being the absolute GOAT that they are in my experience, this place serves the Toyota Name ZERO JUSTICE. An absolute DISGRACE- yall ought to be ashamed of yourselves as humans! They have literally taken parts off my vehicles and LOST THEM on more occasions than I can count. Then they charge you for the parts. a $250 wheel bearing? Maybe. My $1500 skid plate!??? Seriously!?? They will also do things and deny them often, they will lie to your face happily, and will waste your time. (Let your vehicle sit for 8 hours and claim they're working on it while it's sitting in a Parking lot not being looked at). if you can find your own mechanic- I'd advise to... because this place hires the barely hirable.

I bought my first car 3 years ago. Bought another one last week. Brian will go way beyond the call…read moreof duty to help you. Personally, I wouldn't buy anywhere else.

I've bought several used cars from this place. Audi, BMW, Lexus, Nissan, and Mazda. Each car lasted…read moreover 5 years without any major mechanical issues. The Audi I bought for my daughter, but it was too small for her comfort, so I was able to trade it in for a Mazda. This car was gorgeous, but she totaled it 2 weeks later. After the wreck, we ended up buying a Nissan in 2021 because the insurance couldn't replace the Mazda. They were too expensive at the time of her wreck. We got a super deal on it from The Rite Car. I drive a BMW x5 from there and have had it for over 4 years. It's still going strong with a few minor problems bc of the age of car/high mileage. I drove my Lexus from there for 3 years before trading up to the BMW. I love the way BMW's drive, so i decided to switch cars. It was an easy process. The only complaint I have is BMW's maintenance costs and gas mileage, but this isn't the dealers fault. I have referred several family members to The Rite Car and between friends and family, we have bought over 12 cars. Not one time has someone ever had anything bad to say about the service or issues with the car they purchased. I've also had to wait in the office many times when waiting on financial approval or when trading cars. Most customers I've talked to have been repeats and very happy. They offer a great warranty package to go with your purchase. My family members usually buy the warranty, and only 1 has had to use it with no issues after a year of having the car. They bought it in 2016 and still runs great and looks new. The problem they experienced was from a known issue with Ford Edge's, but since they purchased a 12 month warranty, the issue was covered. I really like that each car has a print out of the Carfax if asked for it. It shows the maintenance, damage, or recall issues for that car. I also research the make and model before purchasing to be aware of "known issues". I hope this review helps in the future for your next car! Good Luck! Also, Thanks Rite Car for being trustworthy and kind.

We had a wonderful experience purchasing our son's car at Lexus of Nashville, thanks to Bobby Jones…read moreand the entire Lexus team. Bobby was honest, transparent, and never once made us feel pressured. He took the time to answer our questions and made the entire process comfortable and stress-free. We truly appreciate the way Bobby took care of us and would highly recommend him to anyone looking for a great car-buying experience!

I have had multiple disappointing experiences with this Lexus dealership…read more I paid about $1,400 to have all four tires replaced, a tire rotation, and a four-wheel alignment. Before the service, my vehicle had no vibration issues, and I was never informed that any of my rims were damaged. After the service, my car developed a vibration. When I returned, I was assigned to a different service advisor, who told me one rim was bent and quoted me $1,200 to replace it. The bend is on the inside of the rim, the tire isn't leaking air, and I was never informed of any rim issue before the work was completed. This is also the same dealership that previously mishandled the calibration of my vehicle after collision repairs. Their own documentation states the previous calibration was not fully completed, and I had to involve the Service Manager, Better Business Bureau, and Lexus Corporate before the issue was finally addressed. After multiple bad experiences with this service department, I've decided to get rid of my Lexus and move to a different brand. I expected much better from a luxury dealership.

Great Cars, Easy buying Process, and Affordable Prices. They gave me a $200 discount and opened the…read morelot early so i can make it to work on time