After experiencing concerns with my termite treatment, I was contacted by the general manager, Marantz Rico, who was kind, professional, and genuinely wanted to resolve the situation. He listened to my concerns and promptly sent Rudy Garza and Jason Elliott to my home. Rudy and Jason were exceptional. They took the time to thoroughly inspect the property, listened carefully to every question I had, and explained everything in a way that was easy to understand. They never made me feel rushed or dismissed and were patient throughout the entire visit. Their professionalism, knowledge, and kindness immediately put me at ease. What impressed me most was that they were committed to making things right. They developed a plan to retreat the home, addressed my concerns, and made sure everything would be documented clearly. That level of customer service and accountability means a lot. Thank you to Marantz, Rudy, and Jason for treating me with respect and standing behind your work. I truly appreciate the time, professionalism, and care you showed throughout this process. read more

I've worked with Rudy's Termite and Pest on my commercial projects for years and have consistently appreciated their attention to detail, quick communication, strong local roots in the Coachella Valley, and competitive pricing. After recently purchasing a new home, I had the opportunity to use them in a personal capacity, and the experience exceeded expectations. Their team took the time to listen to my concerns, scheduling was fast and seamless, and their online portal makes managing our residential account, requesting services, and submitting payments incredibly convenient. Our technician, Alex, was thorough, explained each step of the process clearly, was polite and professional, and was especially mindful of our pets' safety. We're grateful for the entire team and look forward to continuing our partnership with them at our home. read more

We had a major issue. Rudy's showed up within an hour and took care of the problem. Excellent communication, and top notch service!

The best, Manny called and let us know when he would arrive, he was right on time. He explained everything and was extremely efficient addressing the problem. He was very professional, courteous and kind. We appreciate the outstanding service! Jackie R read more

Used Rudy's for a rodent issue. Alex was phenomenal he set up the traps and closed all the open spaces or possible open spaces

I cannot recommend this company highly enough! We seriously called 5-7 companies for help. Nobody wanted to move our stove or dishwasher and set traps. I am 80 years old and Orkin sent a really young newbie out here who wanted to stand there while I moved them! Rudy's texted me immediately, on a weekend, after normal hours and sent a seasoned pro out here the following day. Anthony stayed an hour and did a thorough home inspection, set several traps, took pics for me, explained everything in detail right down to what kind of rats we had, and was so kind. I was amazed after spending a week trying to find competent help. I was so afraid of rats ruining my expensive new dishwasher! Anyway, we are thrilled with the service and can tell you, with confidence, call Rudy's!!! read more

Prompt response. Excellent knowledge of the issues. Reasonable price without requiring an annual service contract

I needed to have an iguana removed from inside the house. I called lots of places but none were in this area so no one was willing to come here. I called Rudy's and the person I spoke with said they could do it. He sent a person this afternoon and in less than 15 minutes he caught the reptile. The worker was efficient, polite and obviously knowledgeable about the business of catching reptiles. Needless to say I would recommend this service to anybody who has a problem with iguanas in the desert. Great job ! Great relief for me! read more

I don't usually leave reviews but this service was so incredible I felt inclined. Anthony was my tech and he truly went above and beyond. He explained everything to me and I could tell he really cared about my kids safety which was very kind. He even helped me clean up the garbage outside which absolutely blew me away. I called Rudy's today stressed about a scorpion problem in my rental and they sent somebody that day to handle. They gave me three different options and price points. I felt it was very fair and I appreciate their quick attention and incredible service. You don't get good help like this too often these days. BRAVO! read more

Terrible Inspector. Quality of inspection was not good, there was no value, way overpriced! Rude.

I highly recommend Rudy's for any pest needs! I woke up to my whole house and garage smelling of skunk. I called Rudy's and spoke with Franky - he assured me they could take this on and they came right out to assess. Lira put a trap out and two days later the skunk was caught! I was so relived. I thought there might be one more but he came back with with a camera found no more were living there. All in all is was great service, quick response and nice people to work with. I highly recommend them! read more

This company is great. When I had a rodent problem, my actual monthly pest control service was less than helpful and said they couldn't come out until the following week. I called Rudy's, and they came out the next day and handled the issue. The technician, Anthony, was amazing. Five stars. read more

Absolutely incompetent. The inspector didn't know anything about landscape pests, was at the property for 10 minutes, and then gave us a recommendation to fertilizer trees at a cost of more than $2,000. Our gardener did the job for $400. For that consultation they charged us $125. Be warned ... they may know home pests but they know nothing about landscape pests. read more

Rudy's installed their fly control device in my yard. This product works great. I actually have had no issues with flys in my yard. If you want to have a full service pest control company that goes above and beyond, call Rudy's Termite and Pest Control. They are the best! read more

Nate from Rudy's Termite and Pest Control did a super job at inspecting a property that we have in escrow. They got out and got it done quickly and communicated the whole time! Great job! Kim Jones Keller Williams Realtor, DRE: 01275437 Mobile: 760-895-7207 DesertDreamsComeTrue.com read more

Matthew is always so friendly and communicative. Good to know he takes his job seriously and appreciates my business. He completes his job thoroughly. read more

Noel Rivera We are totally happy with the service Noel gives to us He services our property regularly, lets us know when he is coming, is knowledgeable, professional and very friendly Thank you Noel for your great service Heather Rymut Banff Springs Street Indio, CA read more

This review is for the "Plant Health" division at Rudy's Termite and Pest Control. I hired Sonny Klimowicz to provide a plant health report. This is the kind of report they offer -https://www.rudyspest.com/plant-health-care/greenrate-inspections/ He came to my property and wrote a report. After that, I hired him and Rudy's Termite and Pest to perform a "Deep Root Fertilization" where they stick a probe in the ground to deliver liquid fertilizer to trees and bushes. In this case it cost nearly $500 for 21 bushes and two citrus trees. Shortly after they did the application (the day after) both my citrus trees perished. Their leaves drooped, shrivled and fell off. I contacted Sonny, and after getting frustrated with his response, went straight to their management to get the trees replaced. They asked me to provide before/after photos of my trees, and provide three estimates from three different nurseries. I did all of that. Then they asked me to sign a release waiver, relieving them of liability. Evans Lane Nursery came to plant an orange tree, and a lime tree. They planted the orange tree with the root flare 4 inches below the surface. I was concerned and called other nurseries in the area and was told that this would cause the tree to be deprived of oxygen and that it would eventually kill the tree. I called Rudy's Pest to let them know the tree was not looking good, and could they please deal with Orlando at Evans Lane who shouted at me and said "You're just a difficult customer!" when I told him the tree was not doing well and that it was probably due to the tree being planted too deep. At this point, I'm out of a tree thanks to the "Plant Health" services Rudy's Pest Control provides. They've stopped responding to my emails and there seems to be no guarantee that they will replace the tree if it dies. Before all of this happened, my citrus trees were doing fine. However, alot of blood, sweat, tears and $$$ went into those trees to keep them healthy and happy. They had to be moved and replanted due to sun and wind exposure, irrigation was put in, etc, etc. So after they finally had found their happy place, they were killed by deep root fertilization by Rudy's Plant Division, and not replaced in a way that leaves me with a healthy tree that will survive. I have nothing good to say about the experience with Rudy's Pest Control and their Plant Health Services at this point. If they decide to remedy the situation and do the right thing, I'll update my review. read more

Rudy's Termite & Pest Control - The dying tree planted by Evans Lane Nursery - Pest Control Near Me - Indio, California

Joe is my guy and he is the BEST! Reliable, nice, respectful, does a fabulous job. I would recommend him and Rudy's to anyone who need this service. He goes the extra mile to please his customer. read more

They came out and did their inspection in a timely matter, Mario is a great associate, and very professional!

Jody and team are amazing to work with always refer them to our partners and customers just recently had an estimate for a new AC replacement and there were bees everywhere and Rudy's got out there and took care of my customer incredible read more

I'm not afraid of snakes. Carful, yes. That said, when I stepped within inches of a rattlesnake in our yard, a four foot diamond back, I knew I needed a little help. I called Rudy's, a well run company who we use for pest control. The call taker worked the problem with me like a 911 dispatcher and she sent Mario to our house. Mario is the company's main "snake man". He is good at what he does. He was careful and gentle with the animal, and most understanding of all the drama the snake caused for our family and pets. He calmed the agitated creature by giving it time and distance, then grabbed it, bagged it, and took it to its new home out in the desert, well off the beaten path. If you have a snake problem in the Coachella Valley, call Rudy's and ask for Mario. read more

Rudy's Termite & Pest Control - 4 foot Diamondback Rattler that stopped by for a visit. - Pest Control Near Me - Indio, California

Noel Rivera was our tech for 4 years and did a wonderful job, always ready to help out and extremely thorough. Highly recommend his service

Wow! I have never had service as wonderful as from Rudy's Pest Control. Their industry knowledge and caring approach put me at ease with our rodent problem. Their attention to detail was incredible. Both Jodi and Josh are a true asset to Rudy's! read more

Noel is my pest control person from Rudy's and he is terrific, he always notifies me when he is coming, asks if I have any concerns, is courtesy and efficient, reliable and pleasant. Good job Noel. read more

I just wanted to say that Jackie is very professional and gives outstanding service and also very knowledgeable. The tech that came out Alex was very nice and professional as well. Thank you guys read more

Service was prompt and professional. Noel ( tech person) and Josh ( co- ordinator) were outstanding! Reccomend with a 5 star rating!

I work at Cali Collision and every time we need assistance Jody has been very helpful and always gives us the best customer service. Jody has been great to work with as well as her friendly team. read more

For great service, ask for Matthew Juarez! He is honest, dependable and a great worker!

It was nice doing business with Rudy's. They sent Mario to do some termite work, i was amazed at how great his customer service, very experienced hard working and knowledgeable can't find people like that now a days, really happy with the work!!!!! read more

Sara, the wonderful representative, for Rudy's was absolutely unbelievable. She was so understanding, accommodating, and realize the urgency of my situation. I recommend this business wholeheartedly. read more

Mario was the best! He came out to our job site to do a termite pretreat and was extremely professional, courteous, and knowledgeable. read more

Rudy's Termite & Pest Control - Pest Control Near Me - Indio, California

Rudy and his team are fantastic. Super thorough during initial inspection, transparent throughout entire estimation/quote process, and fantastic work and professionalism during the job. Thank you Rudy! read more

Alex provided great pest control service and customer service. Affordable prices as well, will definitely recommend him and the company.

I want to first start off by saying living out in the desert compared to LA, is like a complete nightmare with bugs!!! When I first moved here I was traumatized by bugs I had never seen before in my life. Someone recommended Rudy's and said they were the best and thank GOD they did bc I will never live in the desert without them. From my first house in Palm Desert with Joe, to my now house near La Quinta with Noel, I could not ask for anything more! I have NEVER had an issue they couldn't fix and if I saw a bug I would text them it and they knew the exact species and what to do and would be out next day taking care of it. They are so kind and considerate, best pricing and have delivered above and beyond the call of duty. The last 4 years have been bearable living out here because of these two men and this company. I cant recommend them enough and am forever grateful for Rudy's! If you want the best, ask for Joe or Noel! read more

Received a call from Jody and she made everything right. Termite inspector being sent out at no charge. Thankful for companies that put their customers first. Thank you Jody!!! read more

I have been with Rudy's for over 10 years and I have used them on all of the properties I have flipped. The only complaint I had and I want to specify this is past tense is the turnover of their pest control techs. It was a revolving cycle of techs every few months which was very frustrating as I would have to explain all over again what we needed, what we didn't need and the importance of the safety of my dogs and not leaving the gate open for them to run out. When you allow someone in your home around your kids, pets and belongings you want to have an element of trust and comfort that can only be established with regularity of the same tech. There were times when various technicians did leave the gate open, sprayed furniture or were just lazy and I actually left the company for a little while going with another company but I ended coming back thinking a 2nd chance was deserving as I had been with them so long. I am so glad I did. Everything changed when Alex the new technician came on board. I expressed all of my frustrations with him and he assured me he was not going anywhere and he would prove to me the company was worth my business and that he would provide the best customer service possible. I can honestly say, he has kept every word. Awesome communication in that he texts me to schedule all appointments and then typically follows up with a reminder. He takes his time covering all of the areas inside and outside being careful not to get overspray on furniture and walls. He is super responsible with my dogs. Gate has never once been left open and he doesn't just loosely spray random spots, he actually covers the property really well. Most importantly, he is really friendly and takes pride in his work ethic and his customer service skills, both of which are A++. I wanted to leave this review for both the potentially new customers and the old ones because reviews are really important and I think Rudy's has really changed for the better and I can attest this to Alex. He is the reason I am a customer so if you are thinking of using Rudy's for pest control service I highly recommend you request Alex as your Pest Control Service Technician. 1000% you will see he is the unicorn of techs. Rudy, if you see this review I would suggest having him train your employees because his work ethic and the ease to which he builds a rapport is unlike any I have seen there and with 10+ of customer loyalty I think my opinion is pretty valid based on my experience with your company. Alex, if you are reading this, big thank you. You definitely set the bar high so well done. We appreciate you!! read more

While pricing may be a concern for some, Rudy's team is very professional and responsive. They also eliminated our rodent issue rather quickly, made recommended repairs, and did a thorough close out of their operations. I know who I am calling if the situation ever develops again. read more

RUDY G. RESPONDED ON 1/12/22 SUGGESTING MY POST IS NOT GENUINE. SO HERE IS MY RESPONSE..... Hi Rudy G. My post is VERY REAL. Our NEGATIVE experience with Rudy's Termite & Pest Control IS VERY VERY VERY REAL! You will find us under R. Gilmore. The home we sold was in La Quinta CODORNIZ DEVELOPMENT across from SilverRock Golf Course. The RE agent who hired you was ANGELA MACIEL GIBBONS. Rudy YOU WEREN'T EVEN THERE and YOU are clueless about "what was explained to the owner".......ME. Because I met with JEFF who was in my home, NOT YOU. We found it very interesting that Jeff's name was nowhere in his inspection documents. When your person came back to treat the house, my husband was told to move all our packed boxes to the center of the room. Believe me if your company had offered to do it for him, he would have taken you up on that offer in a New York Second. I waited to post because our experience of selling this home was not a good one all around and I needed time to remove any emotion from sharing our experience with your company before posting. We have waited to buy in the desert again, and when we do, we will be sure to tell our RE agent your company is NOT TO BE USED. Every detail of what I shared about our experience with your company.......DID HAPPEN TO US. Clearly in our case with your company, the left hand did not know what the right hand was doing, because months later your office was still calling us wanting payment, when you had been paid out of Escrow. I suggest you check your records for January 20, 2021, because your company did this. - AOG read more

9/13/2018 Final Update: Talk about making things right. I have to say my first negative impression has been totally changed. I appreciate the manager Ruben reaching out to correct the problem. His technicians Frank and Joe were timely, neat in uniform, professional and knowledgeable. I felt confident in their assessment. Thank you for making things right. Update: I am giving them a chance to make it right since mistakes do happen. I changed rating to 3 stars now since they were responsive to my criticism and they promptly followed through with the appointment. We have some additional appointment set up and a plan to get this done. I will post final update later. Wow really bad customer service. Started off fine - got an appointment for someone to check home for rodent inspection since we could hear them up in ceiling/attic area. We had our home serviced by them a few years ago so I expected good service. Well the guy did come & set some traps and said he will be in touch to remove traps. 5 days later nothing. So I called and they actually connected me with the person who had come out, who acknowledged that he does need to come back to remove traps he put down. He & I discussed setting 3 traps over the course of several months in our backyard hillside so it could be rodent free too. He said he will call back with when he is able to comeback. That was a week ago. What happened to this company? The only go read more