Great friendly service definitely keeps the bugs away! I like that they answer their phone when making an appointment for service. read more

Robert Beckman did an exceptional job with Christian providing details explanations about termites and subterranean termites. They did a subterranean termite booster around home and treated my wooden deck that has active termites. Very knowledgeable and took their time finding live activity before treating. read more

This company is a major ripoff. DO NOT USE THEM! Their communications, websites, customer service, etc, are truly confusing. I wanted to stop service because the service was not good and the website and discussions with operators was horrible and they told me that I had to pay to stop the service even though their services were not working. I asked the operator to let me speak with a manager and the manager kept talking over me and was very rude. Not only does their service not work, bugs are still here, I have to pay to no longer receive their service. I repeat, DO NOT USE THEM. read more

I ditto the other one star reviews. They sent my bill to collections when I told them over and over I don't live there, send to my office. They didn't. I cancelled the service in February. They say they went to my house even though removed from the gate, and can't find any service notes and sent it to collections instead of calling me, texting or emailing. I paid it this morning and demanded a call back from mgr. Didn't happen. Jessica interrupted me so many times I thought I was going to cry. The real pest / problem is this company. Don't use them. read more

Anthony with Truly Nolen was great. I had two other companies come out because I'm dealing with rats. Anthony was the only one that went on the roof to find out where they were coming in from and explained the whole process of getting rid of them very thoroughly. Then Bert came out a couple days later and within a week I was rat free. These guys were amazing. I would definitely recommend Truly Nolen. Ask for Anthony and Bert. read more

Very bad communication & bad customer service with Truly Nolan California. They have come at the wrong times & on the wrong days in the past and continue to do that with our new service. They charged the wrong credit card, when we specifically told them the exact card to use. The notes they put in the computer are wrong. I had to explain the same situations several times to several employees. Finally Manager Nicole calls me back & still gets info wrong! . She did not let me finish explaining the situations , rudely interrupts me, while raising her voice at me. I had to raise my voice back at her to finish speaking. Better costumer service training & communication is definitely needed for Truly Nolan California read more

Javier was nice & professional. Easy to contact, he arrived when he said he would & the problem was resolved.

We've used Truly Nolan for many years - they are not only a well run company but they have great technicians - we've had Calvin for maybe three years - he is a hard worker, thorough and pleasant - he comes out in-between our quarterly services when we have Fire Ant issues (fairly often). He explains questions we have about pests. read more

They did a great job inspecting the home my clients were buying. They were professional & on time. They don't work on weekends though, which was a bit of a bummer. read more

08/05/2017 1040 Mark was my technician, he is my primary service technician he is always friendly and knowledgeable does a good job! read more

Truly Nolen Pest & Termite Control - They Suck Ass! - Pest Control Near Me - La Quinta, California

Pest inspection was $175. Comments were can handle treatment with store pest items. I can clean up the house better and use store preventions and sprays. Okay, for that. Now here is the sales job, $1,600 for termite treatment. What? You can buy gallons and gallons to spray your home for much cheaper. Plus, you can buy gallons of pesticide spray along with it. I got a second opinion and no termites. Look at all the reviews from truly nolen, many are outdated. The inspection is a con job to sell you something much bigger treatment plan for thousands of dollars. Get a second opinion. read more

Eliseo the best..had him since 2001. Honest. Through. Trustworthy.. Many other companies want out business...NO GO...we 100 per cent happy with TN read more

Called to cancel contract since they like to hustle elderly woman by quoting her one price and changing it to a higher rate once they sign the contract. Then when you complain or try to cancel they compare the increase to a cup of coffee with an attitude. Wow! Please be aware of your elderly family members because they are out to get them specially if they live in gated communities. They think they are Rich!!! read more

I've been a client of Truly Nolan La Quinta for about a 1.5 yrs and Filliberto has been my technician since the start he's always on time, professional, pays attention to deal on our needs and very courteous! I definitely recommend this company and our technician!! Continue to great work sir thanks for all your help once again! read more

I used Truly Nolan for the first time today. Brian came out and was the consummate professional. He was extremely mindful of COVID and ensured us of how he disinfects everything. What was most impressive, however, was his extensive knowledge along with his professionalism. He took significant time explaining everything to my husband and I. I strongly recommend his service! read more

Great service by Kenneth Ellison. He took his time and explained everything to me. Very nice guy and professional organization

Great Professional Company!! Always on time and reliable to show up when you need them..

I do my own pest control but I had Truly Nolan come out to get rid of a gopher I had and set up some preventative measures in my attic and around my roof. Kenneth was the rep that came out and he was great. He thoroughly explained everything and all my options. When I was ready to set up service for my rental he was the one I contacted and he set everything up. I highly recommend using Truly Nolan! read more

This is definitely something you don't ever see. I contacted Truly Nolen to look at a hornet's nest that needed removed from a house I am currently buying. I have never done business with them before (first time home buyer) so it was a shot in the dark on who to ask. David Lara from Truly Nolen went to the property to prepare an estimate for me but instead removed the hornet's nest and didn't charge me. (insert gasping face here). Truly Nolen has my business going forward for all my "pestie" needs. Thank you so much for being the one thing going right in this purchase of my first home :) Watch out you scary spiders...YOU'RE NEXT! read more

This is a truly professional company. My wife had just returned from the hospital and upon our return we had and infestation of ants. My wife call this company and they came out 1 hour later to check the problem. We wanted these critters out today. They were very understanding and as I was pleading to have someone to celebrate out today, there was a knock at the door. They hit the ground and did far more than what we asked. Not only did they sprayed for ants they removed all cob webs, wasp nest and for fire ants. Long story short, if you want any critters killed call the guys. read more

My husband and I are very pleased with Truly Nolan pest control. The tech's are neat and clean, very well mannered, they treat our home as if it were their home. They wear foot covering on their shoes without being asked. They are very pet friendly, they take our animals into consideration when they use chemicals inside the home. It's very rare that they have to come back for a second call on the same problem, if you have ants they know what need to be done. They treat the inside of your home as well as the outside. They also treat your garage without being asked. Thank you for being there for your customer's. I have such a soft heart and if we get a mouse or a lizard in the sticky trap they know to take it away from my eye sight before they dispose of the little critters, because it breaks my heart to see them suffer...Thank you read more

Elise Armenta has been servicing our home quarterly and doing an excellent job. He was here recently, a few days later I "found" some dead bugs by my garage and front door. Whatever they use sure helps keep us from being buggy. read more

Truly Nolen is Top Notch! Darrin at the La Quinta Office came by and assisted in de-webbing the outside of the house and Filiberto sprayed the perimeter of my home for ants, crickets and spiders. They were quick and efficient. I would highly recommend the service. Please remember that going with the least priced Pest Tech does not necessarily guarantee anything than having to call back! Truly Nolen guarantees their service. read more

Our pest technician Alberto Reynaga did a very thorough job and is a pleasant young man. I highly recommend Truly Nolan. Alberto was on time. He swept the inside and the outside of the house. I appreciate his good work. read more

Eliseo has been a godsend for us, as we moved this year to a new home in La Quinta in an area on the desert fringe where a wide variety of insects and other nasty critters thrive. Eliseo has been there for us to spray and seed outside our home to keep a majority of these pests out, and to capture and kill the few that manage to squeeze their way into our garage or up out of the pipes. We could not live comfortably in our beautiful new home without the support of Truly Nolen. 5 star service all the way. read more

We have had truly Nolen for over a year at our large commercial business. Filiberto has been nothing but the best! We have unique needs, so everytime he gets here he checks with me to make sure our needs will be met and to prepare me for the service. He has gone above and beyond by fitting me into his schedule when I needed them back out for anything. I would recommend truly Nolen and filiberto to anyone that needs pest control, especially in the desert! Thank you Fili, and thank you Truly! read more

Filberto Reynaga our pest technician did a great job taking care of our pests problems.

We had a very smart rodent who we could not get trapped. Brian Brown from Truly Nolan went above and beyond to finally take care of the problem. He was very personable and professional. He came almost every day and tried a variety of traps and tricks and finally was successful. We recommend him very highly. read more

I've had Truly Nolen since February and I haven't seen a bug since. Fili is my technician in Indio CA and he does an outstanding job!

Truly Nolen does not settle for less than your complete satisfaction. When I had rat problems, it took a while for the rats to get trapped. They found I was not satisfied based on a negative review I posted on this site. The day after I posted, they called and asked what they could do to ensure my satisfaction. Truly Nolen then gave me more than I asked for. If they find you are not satisfied, they do whatever they can to make it right. They are definitely committed to excellence. read more

Truly Nolan is the place to go for all of your pest-control needs. We have been using them for over six years in our old home. We bought a home last July, and it passed termite inspection. We then called Truly Nolen out to resume our routine ant and pest control service, and they found active termites. The inspector took me around our home and showed me proof of what a termite infestation looks like. He found them in nine different areas of our home. I was freaking out to say the least. I was also very angry at the other pest control company who did the termite inspection. When we called them, they not only were difficult to get ahold of, they did not honor their guarantee. It did not matter, because the only pest control service we trust is Truly Nolan. Brian Brown is the person we dealt with. He was professional, on time, and answered all of our questions. We were even able to negotiate on the price by a few hundred dollars. When it came time for the actual termite clearance, everything was done as they said it would be. I am so glad that we got rid of those little suckers! On another note, we have service with them only every three months. There have been a couple times over the past several years where we've had ants come before our next ant and pest control service. They come out for free and just do a little touch up where it is needed. Don't trust a local mom and pop pest control service in this valley....USE TRULY NOLAN. read more

i got serviced April 4th. I cancelled my service because i sold my home on April 20th. They continue to bill monthly for May and June because i am on a 3 month service. Why not collect all when i left and cancelled. I was also shocked the the person whom i spoke with when i cancelled did not make a simple attempt to retain my business at my new home. Salaried people can be sad. I have a bad taste after being a loyal customer for 4 years. Never again. Girl on phone today had tone. read more

I have had truly. Nolen for 4 yrs now they have always been excellent. The service is at a high level. Filiberto Reynaga deals with my pest problems efficiently. He does work that other technicians have not done to ensure that my home is pest free. I am grateful of truly nolen for giving me a great service technician. Thanks to them I can live in my home comfortably and secure knowing that nothing will bug me. read more

We've had Truly Nolen La Quinta as our pest control for over 5 years. Eliseo has been our tech for at least the last few, and he is very thorough and careful. We have bi-monthly service, but any time we spot unusual bug activity, they come right back out and take care of it. We did try another company previously, but there is no comparison with Truly Nolen. Keeping regular service 'truly' makes a difference in the bug population! read more

We live in the desert. It is paradise but filled with pests as well. Whether it has been termites, mice, rats or bugs, Truly Nolen is very very professional. Edwin Peralta and Bryan were here today. So professional! So thorough! Thank you! Our regular service man Scott is also a pro! read more

Great service! Danny our technician was right on time.He was very thorough and explained everything.Truly Nolan of La Quinta is an excellent company.Rudy our service coordinator was very professional honest and explained all of our options.Very positive experience. read more

Eliseo from the La Quinta Truly Nolen office, has been our service tech quarterly, for about 6 years. Always on time, always thorough, and if a different issue happens days later, they will return immediately! We first started service with them by "rat proofing" our attic and happy we made the switch from another pest company that we had. read more

Have to say this was a great company to work with. They did a complete subterranean termite job. This was a big job that included drilling through foundation and also outside of house. David was great to work with. There was a miscommunication between us and he remediesd the issue immediately to my complete satisfaction. We were moving furniture out for a a flooring project and he worked around the construction workers which is what they said they would do. Really importantly their onsight workers - found a link underneath a sink. They were terrific and I would highly recommend them without reservation. read more

This is going to be one of those the Good, the Bad, and the Ugly reviews. Actually it's all good. The Company that I'm giving a 5 Star posting is Truly Nolan of La Quinta, California. Given the pesty pests of these Summer months I contracted with TN. I had used them before and had always had a positive experience. This time was no different from previous encounters. I was sent a really great Tech to spray for pests. Danny (Luis Daniel Ramirez) was very polite, very professional and best of all answered all my questions. I was so impressed by him that I called his Supervisor, Robinson Rodas and again received great Customer Service. Bottom line if your house is being overrun by pests call Truly Nolan and you will receive awesome Customer Service. They Truly care. No pun intended. read more

I manage a 5000 sq ft club house in la Quinta and Daniel our Truly Nolen technician always address all issues that I bring up with him. Pests are a never ending battle especially in the summer months but he always makes sure that he has control of these issues in and the surrounding grounds of our facilities. read more