Anacapa Plumbing was excellent. They responded quickly, offered a fair price, and finished the job…read moreahead of schedule. Communication was clear throughout. Sharin came the next day to provide the estimate, and his trenching crew arrived early after confirming that timing with me. The plumbers, Torin and Nate, completed the work on time. I am completely satisfied. Dave

I hired Anacapa Plumbing for a residential plumbing project at my property, and unfortunately my…read moreexperience was very disappointing in the areas of management, scheduling, communication, and billing. To start, the work was scheduled to begin on a Monday between 8:00 and 10:00 a.m. I already was not thrilled with such a large arrival window, but I accepted it. What was not acceptable was that no one showed up and no one called. I rearranged my morning and ended up being late to my own job for no reason. There were also repeated communication failures during the project. At one point, I was told the water would be shut off on a Monday, so I had my renters make plans to be away so they would not be inconvenienced by having no water. Monday came and went, and the water was never shut off. Apparently their plans had changed, but no one communicated that to us. When they finally did shut the water off, it was handled in a way that created a completely unnecessary burden. On one occasion, the guest house was without water all day and overnight. On a different day, the main house was also without water all day and overnight. In my opinion, this was avoidable. I had already run the main line to both houses. They only needed to run piping from those lines to the water heaters. That work should have been staged so everything else was prepped first, with the final tie-ins done once the glue had cured, keeping the water interruption to maybe an hour or two. Instead, two families were significantly inconvenienced, and the attitude I got was that this was standard and no big deal. Another issue was professionalism on site. One of the workers was loudly yelling and swearing in the crawlspace, including repeated profanity. This was not a vacant construction site. This is a home where people live. I was grateful my wife and kids were not around to hear it. After the plumbing work was completed, I finished enclosing the relocated washer and dryer area by framing, insulating, and drywalling the space. When I finally hooked up the machines and ran a load of laundry, the room flooded because water backed up and poured out of the in-wall washing machine drain. I called Anacapa Plumbing, and since this happened just a couple of days after they finished the job, I expected a prompt and professional response. I was told someone would come that afternoon. No one came. Then I was told they would send someone the next day. A plumber eventually came while I was at work, stayed about an hour, and left without any communication. Hours later, I still had no idea whether the problem had been fixed or whether it was safe to use the washing machine. I had to call and leave a message to find out. Later I was told it was okay to use, followed by a $270 bill for that visit. The billing was another major issue. The original estimate was around $15,000. The final bill came in at about $20,000, plus the additional $270. That is roughly a 25% increase with no meaningful communication, warning, or explanation during the job. In fairness, I did add a small amount to the scope by having them run about 25 feet of hot and cold PEX with two shutoff valves, but I do not believe that justifies an extra $5,000. For context, I am a General Contractor and have been for 18 years. I often try out subcontractors on my own properties before using them on residential client projects. Anacapa Plumbing was one of several companies recommended to me locally. Based on this experience, I would not use them again, and I would not recommend them to others. P.S. Thorn was nice and a good worker.

We had a leaking toilet and had the stress associated with contacting a plumber. I used Yelp to…read morefind and make an appointment. Jose from Smart Choice was the first to respond and I'm so happy he did! Jose arrived, diagnosed the problem, what caused it and how much it would cost which was very affordable and fair. He's clean, thorough and did an exceptional job! I now have a great plumber to come to the rescue! If you need a plumbing job, Smart Choice Plumbing is the one!

Great service,fast and amazing customer service,I called for the company and they got here at my…read morehouse in less 2 hours ,price is good.

The City of SB notified of us excess water usage, so we called Fisheye Leak Detection. Larry and…read morehis staff were quick to respond. Larry came out that afternoon, found the leak in the irrigation system, and fixed the issue. We highly recommend Larry and Fisheye for any leak problems that you may encounter. Thanks! -Nemo

My insurance co required that I have a wifi Moen auto water…read moreshutoff valve installed by a licensed plumber. Joshua Fish arrived on time, did GREAT work and charged less than a third of what others quoted. He does other plumbing and leak detection as well. Highly recommended!

I consider myself pretty handy, but dealing with sewage is something I always leave to the…read moreprofessionals! Donnie is knowlegable, experienced, and most importantly, honest! He always gets the job done right for a reasonable price and never tried to upsell me for anything I didn't need.

We had complex sewer and water supply problems . Donnie analyzed the various problems.Donnie and…read morehis friendly, knowledgeable crew solved the problem with a favorable outcome. We recommend DC Plumbjng. Bob and Karin

I needed a plumber for a drain clearing and called Stewart's. The office staff were super friendly…read moreand were able to get me scheduled right away. The plumber they sent out was very friendly and was able to trouble shoot the problem right away. Will definitely be using them again!

Prompt: scheduled same day to replace a broken toilet. Was in and out quickly and left everything…read moreclean and ready to go. Only cost $130 and was a stress free experience. Only mark against the company was they have a window from 12-2 and we called at 2 because he had not showed up yet. Came at ~3 and we work from home. So not a big issue, just would prefer they come in the stated window or text/call explaining they will come a bit late.

After having 4 different plumbers bid the job, Ian from Drain Masters was the best for me. What I…read morevalued most was his communication and his timeliness. I was not physically at the address where the plumbing issue was but Ian was in contact with me almost daily, would answer any questions I had quickly, sent me photos, was there when he said he would be and got the job done on time. I received bids at a lower price but I was also chasing after those plumbers (for days) to get the bid in writing, had to ask the same question multiple times to get an answer and 2 of them were over 30 minutes late to bid the job. I realized that if it was this difficult and the job hadn't even yet begun, the lower price wasn't worth it for me. Ian provided me with peace of mind and that truly made such a difference to me. I highly recommend Ian from Drain Masters.

We had a drain clog in our bathroom where there's two sinks in the same counter. Because they were…read morejoined incorrectly upon Constuction the snake wouldn't go down. It went up into the other sink. The owner of the company came out and because he's had so much experience he was able to fix it and tell us how to make sure this didn't happen again. Excellent service and very fair price.

I called a few companies to come and install a earthquake shut off valve on my home, and Lee & Sons…read morewas able to install the valve the next day. Mario was very professional and friendly, they estimated that it would take a couple of hours to install. Mario completed the job in exactly 2 hrs. He took the time to ensure that there were no leaks and that the pilot lights were working on the water heaters before leaving. I would highly recommend Lee & Sons for any plumbing work that needs to be done.

NO SHOW & when I called they said they could send someone 3 hours later- clearly they do not…read morerespect customers' time or business. Will not use again.

We've used them for years and they are always trustworthy and reliable. Our first home was built in…read more1921 and the original plumbing burst. It was a big job and we worked with many employees and all were great. We later moved and in a rental had experiences with other plumbers that were not great. We later built a home and used a plumbing team that we thought were great but we've had constant plumbing issue. We finally called RJ Carroll to take a look and it was not properly laid out hence the constant issues. Highly recommend.

We needed to have our back flow prevention tested and RJ Carroll was a recommendation from the…read moreSanta Barbra.gov website. I called and spoke to the receptionist to schedule an appointment and emailed her pictures of our testing card. She could not schedule the test for some reason but said someone would get right back to me. Four days later I still hadn't heard from them so I texted them and they said someone would get right back to me. Five days later, no call back. I called a different company and they scheduled my appointment for the following week. Horrible customer service. I'm glad it wasn't an emergency.

Highly recommend! The owner is a personal friend and I trust him to deliver quality service and…read morecustomer care for any plumbing issue, you may have.

I would rate my experience with George, the router, man, plumbing as a five out of five stars, he…read morewas helpful and informative, very knowledgeable understanding my predicament. he then pointed me in a direction that would help my current plumbing circumstance, and I am greatly appreciative for his responsive Outstanding customer service Thank you for your help George

Had a shower temperature issue as well as a toilet leaking that needed to be fixed. Dio was very…read moreresponsive and quick to come out and get it fixed. He was also very flexible with my schedule which I appreciated. Overall great quality work, would highly recommend. Thanks again Dio!

Fraudulent billing. Their technician came and gave us a verbal quote of $300 to fix a clogged…read moretoilet. They took a bit longer that expected and I ask if the quote will change? They said "the boss will call you later". They finish the job, and a week later we receive a bill for over $2000! Obviously illegal, but it sounds like a pattern of theirs. California as Business Code 7159 clearly states they need to both provide an estimate and get a signature for work over $500. They did neither. We have filed a complaint with the California State Licensing Board.