This is the second time that I have worked with this company and I'm so very impressed by their…read moreprofessionalism and incredible service. We all know that it is so important to take good care of rugs and Metro Rug Repair is the kind of place where you should definitely go! I will definitely use them in the future Many thanks to Metro Rug Repair

Rahim and his team did an amazing job cutting down and re-stitching several rugs for us on short…read morenotice. He also was able to dye a rug for us, when we weren't happy with some of the colors in it. He is the best in the business and well-connected to all the different rug shops in the city. He is very courteous and quick to respond. We were only in the city for a few days working on a install, and he was able to get the whole project done for us.

Carpet Culture is second to none. It's a hidden gem in the city that offers one-of-a-kind, top-tier…read morecarpets from the most beautiful and skilled resources in the world. The options are vast, and the service is phenomenal. Each carpet I've purchased feels more like a piece of art, than a carpet. It's criminal to buy a mass-produced carpet when you have an option like Carpet Culture.

Carpet Culture is the very best place in NYC to get your fine carpets repaired and maintained. I…read morehave a beautiful old carpet from the 1920's that was so worn you could see the floor through some of the holes. Javaid promised me that he could fix it and that man is really good to his word! My carpet came back looking better than ever. You can't even guess where the repairs were done. I have been a loyal customer for many years now and the quality of work here just gets better and better! Thank you Javaid and all your talented weavers. They are artists!

Since I travel the Globe, to worn strife areas, looking for surplus equipment, I have accumulated…read moremy share of worldly artifacts belonging, of course, to another World. Some of those include Persian rugs, found where else, but Persia. And recently when I needed one of those acquisitions trimmed and cleaned, where else to go, but Baseer's in Larchmont. First of all, people come to me because of my deep knowledge of surplus equipment and the market value for key components needed to launch insurrections. And people go to Baseer's because of their knowledge of the finely woven market. But here's another even better reason to go. It's a family business. And the best businesses are a family business. Your first time being there you may see Baseer's wife. May even see their kids studying and talking. And then what you should also know that you won't learn in an ad or elsewhere is that Baseer goes the extra mile. When I called late on a Saturday after he had left the store and closed it, when I was in need of the carpet for that evening, Baseer heard it in my voice and went back, got my trimmed and cleaned carpet and brought it to my home. Wow. Now that's Customer Service at its's best. Not some 1-800 treatment. It's like, when I asked my friend, if the Chinese takeout restaurant down the block from his store was any good? He said, "I don't know. But the same family has been running it for more than 10 years, so it must be pretty good." And that's all you need to know about Baseer's Rugs. The same family run store. For Years. In Larchmont.

I took three Persian rugs to this store for cleaning. Two came out fine, but one was returned with…read moreripples (see picture). I left the rug on the floor for a few weeks hoping the ripples would settle, but they did not. I asked Baseer to take a look and fix the issue, but he denied that the rippling had anything to do with the washing--which is simply not true, as the rug was perfectly fine beforehand. He then charged me an additional $175 to "fix" the rug, but he was unable to do so. The rug still has ripples, and now it is also stretched out of shape (see pictures). When I confronted him about the poor quality of work, instead of taking responsibility, he repeatedly accused me of lying, raised his voice, and even said he never works with people of my background and nationality. This was despite the fact that I had already paid for his poor service and was only voicing a legitimate concern about customer service. To be fair, Baseer's prices are reasonable, but that is probably the only positive thing about his business. Unfortunately, the rug in question had deep sentimental value for us, and now it has been ruined. All he did was accuse me of lying while charging me for services he did not properly deliver. Absolutely terrible customer service. Stay away at all costs.

Just got our new area rug from ABC Carpet! Nick and his brother are warm and generous owners who…read moregave me honest advice, and recommended the best choice. We decided on a beautiful silk rug imported from Turkey, and got a great price on it. The best part? Nick gave us a free bathroom rug because we were first time customers. He also loaded the area rug into his van and drove the 3 blocks to our apartment and laid it out for us without charging extra. You only get that kind of attention from a small business! If you are looking for a rug, carpet, etc. definitely stop by and take a look at ABC Grand Carpet.

Gently service from owner's himself. Really nice guys over there. Bought complete bedroom set with…read morea matress. Its compy and definetely worth the price. Also same day delivery. My wife loved the designs.

The principals were always reachable, very responsive and explained what needed to be done and why…read more My 40 year old rug was returned to me in beautiful condition ... new fringe and fabric repairs. The rug colors were more vivid. My rug looks stunning and I would highly recommend this group for all your rug cleaning needs. If you have the time, their videos are very interesting, and you will see that they have a long history and substantial body of knowledge in the care of hand made rugs.

Rewind to a few months ago when Hurricane Ida flooded my apartment here in Manhattan. I was…read moredistraught that my bedroom completely flooded with inches of water and in turn it almost destroyed a very large, expensive sentimental runner rug that's been in my family for decades. I was on a very tight budget and in a hurry since the aftermath of the flood left my rug extremely stinky and still very damp. I got a few quotes from some places I had searched for on Yelp and I cannot say enough amazing things about this company! The gentleman on the phone worked with me on the price, was prompt, friendly and employs an amazing team of guys who came to pick up my very heavy and stinky rug and dropped off the nice and clean one (make sure to tip them, they work super hard)! My rug arrived ~3 weeks later and in perfect condition! Could not believe it. Thank you again to this awesome company. I chose you because you worked with me on price during a very difficult time financially and emotionally, and your staff both in & out of the office were delightfully friendly and very professional (took their shoes off without me asking upon entering my apartment). Couldn't ask for better service!

Jack was transparent and professional. He did a great job steaming and shampooing my couch.read more

Friendly staff who did a really wonderful job and exactly what I asked for. Equipment was very…read moreeffective. Thanks

My mother's chair was beautifully redone, and the wood nicely repolished, brought back to a nice…read moreshine and was finished in a shorter time than I expected. Ray is a good communicator.

I had my recliner wing chair reupholster by Ray. He did a beautiful professional job…read morereupholstering the chair, it looks like new. Thank you

Mike H and Rich did a great job cleaning my couch and bed. They were very efficient and got all…read morethe stains out. Would definitely hire them again!

Mike H and Richie did a great job!!! Super professional and kind. I will be using Pure Green again!read more