I normally would tell you to ignore 5 star reviews as they are largely hyperbolic and not a true…read morereflection of the business, but let me tell you: If I could give John and the crew at performers 100 stars, I would. We met John through our home builder, and he was our favorite trade to work with. The experience was so good that we use John and Performers any time we can. They have redone the floor of my in-laws house, they are doing the floor and tile work in our basement remodel - basically, if we could use them for something, they were absolutely the first people we called. John and Performers stand by their work, they are super helpful but, most importantly, John is extremely friendly (and employs a staff of just genuinely nice people to work with). I cannot recommend Performers enough. They are just a joy to work with.

Unfortunately, our experience with Performers Flooring & Design Gallery has become extremely…read moredisappointing. We paid a $5,877.50 deposit for a flooring project that was later postponed while a separate legal matter involving our existing flooring was being resolved. When we eventually requested the return of our deposit, we made repeated attempts to obtain a response, including written requests in June, July, and August 2026. We were ultimately sent a check for only $1,142.50, with $4,735.00 deducted for alleged material purchases, annual replacement of finishes due to shelf life, and an $850 inspection charge. We dispute these deductions because, as of the date of this review, we have not been provided with signed contractual language authorizing them, written approvals showing that we agreed to these purchases or replacement charges, supplier invoices, receipts, proof of payment, or adequate documentation explaining what happened to the materials. We previously trusted this company, maintained a positive relationship with its owner, and referred multiple clients to them. The lack of communication and the manner in which this refund has been handled are unacceptable. The matter has now been referred to legal counsel. I will update this review if Performers provides the requested documentation and resolves the dispute fairly.

Today was my lucky day. I needed a carpet for our 2 bedrooms in Chicago at a condo that we just…read morepurchased. A friend recommended Marlowe and his company and services...but how do you ever really know? Marlowe was the real deal! He walked me through the entire process and had his crew stop by to install a wonderful carpet. I HIGHLY recommend that you look at this company, simply terrific.

Unfortunately what started out as a good experience ended up a bad one. I found the salesman to be…read morea nice guy and was happy to have found a carpet guy to replace my old carpet guy who had retired. I have multiple units and have re-carpeted them numerous times over the years with the carpets lasting anywhere from 3-6 years. This was the first time I went away from what's worked for me in the past and used the sales guys recommendation of the berber carpet and in less than a year it snagged. I gave the sales guy a chance to fix it but he said it couldn't be done. Again, he was a nice guy, but the amount of business he lost from me alone is quite extensive. I don't normally like to write poor reviews, but since I found this place on yelp I figured I'd warn others about my experience.

Azziz was very helpful and professional. This location has a great selection and layout and we are…read morevery satisfied with quality of product and value. Have already recommended to others for their flooring needs.

I cannot say enough good things about Century Tile. Aziz was able to put together tiles to bring to…read moremy home for the best fit. He was able to bring samples that fit my needs and matched the rest of the house. However Mike and Christy were outstanding at making sure that the project was written up and completed correctly. Mike answers his phone at all times when the project is being completed and will always work with you to help make sure the project goes smoothly. Although, all of this work would not have turned out as well without a great installation. Luis was not only the nicest guy; his work was perfect! He was neat and made sure that every detail was taken care of. I love the work Luisdid so much I am calling tomorrow to schedule another room to be completed. I normally do not write reviews- but if you need any flooring this is the place to go to!!! Ipda Just wished to update my last review. Since having three main living area floors completed, I have had Century Tile remodel two of my bathrooms. These were complete remodels- floor, walls, vanity, sink, minor plumbing( toilet and faucets). Words cannot describe how pleasant it is to work with Mike and Christy. Christy always makes sure all materials are ordered and delivered on time prior to the job and can always be trusted to lean you in the correct direction both in terms of style and quality. Mike, their project coordinator, is beyond great. Just as with the first job, he is always a phone call or text away to answer any questions. He also send the best people he has to complete the job, both in terms of skills needed as well as adhering to your timeline. No matter how many jobs he has going, he consistently checks in with his workers and you to make sure items are going smoothly. Added onto this, the workers are not only skilled, but a pleasure to work with. They are professional, have always left the areas they are working on clean - even throughout the job- and communicate with you throughout the entire process. More importantly, they problem solve as needed to make sure the job is completed with exceptional quality! I am currently saving and working with Mike and Christy to have my shower/downstairs bathroom remodeled and cannot wait to have an updated shower and a beautiful downstairs bathroom! Mike, Christy, and all of the workers who have completed projects at my house, truly continue to go above and beyond! Thank you again! Another update: Century tile has worked on every room in my house! They have expertly done all of my floors and three of my bathrooms. Christy is outstanding with helping plan the project out, and as always Mike is the best! He is there to work with you and the unpredictability of construction. My floors are beautiful and I LOVE my bathrooms. Nick and Ron made my shower look like a model home! Often times pictures are worth more than a great review. Thank you again!!!!!

We had our entire first floor repaired and refinished by Guardian Flooring. The price tag for the…read morejob was competitive within the current market. The work done on the floors was exceptional. Our red oak floors are beautiful again. Brian stayed in touch day by day with updates as the work progressed and he was very responsive when we reached out. He did a fabulous job creating a wood stain color to fit our specifications. Overall, our experience with Guardian Flooring was a good one. I would recommend them to anyone.

Brian and Guardian flooring recently completed my upstairs with a sanded/finished hardwood and…read morebasement in LVP. I was very satisfied the whole way through the process (actually had a couple of less than satisfactory experiences trying to get it quoted with other contractors prior), as Brian responded quickly to our quote request and as I've told other people, he did what he said, when he said he would, for the price he said he'd do it for. He was very flexible with our schedule (we trusted him with a key to our place as well and the metaphorical lunch money was still on the counter . I, and especially my wife were highly satisfied with the end product and we recommend Guardian to anyone looking to replace or refinish floors.

They just redo our hardwood floor due to ice dam damage, great job! Highly recommended…read more Few weeks after they refinished hardwood floor for us, we called Bob to see if he can fix the squawking sound of floor. Bob send two people to fix it for us for free. What a great customer service. Thanks Bob

I found Roberts Flooring Service when they were working on a new home. I had a partial wood, which…read morewas less than 5 years old, that was damaged by water. Adam and the team were on time each time they were there to work on the installation. I found the quality of the work great and the pricing to be reasonable.

We were so impressed by DeSitter's customer service! The…read morecarpet we ordered turned out to be flawed. Although it was marketed specifically as good for homes with pets, stains couldn't be cleaned. When we tried, we ended up with an even darker stain. DeSitter sent the cleaners they use to try to clean it, at no cost. The cleaners couldn't spot-clean it either. They were so perplexed that Steve DeSitter himself came out to look at it. Everyone agreed that this carpet was a lemon. DeSitter asked the manufacturer to replace it. The manufacturer refused. The cleaning problem kept recurring. So DeSitter contacted the manufacturer again to challenge their decision - and this time the manufacturer agreed to replace it! DeSitter sent their excellent installers to remove the flawed carpet and install the new one. We've had no pet accidents yet, but our fingers are crossed. They also gave me a $50 gift certificate. I can't imagine a big box retailer sticking with a problem like this. I will for sure use DeSitter next time we need flooring or carpet!

Spoke to Paul on the phone about the different options available to us with a recent dishwasher…read moreleak on our now cupped hardwood floors. He spent quite some time with me on the phone and answered all of my questions politely and professionally. I look forward to using Desitter when the time comes for us to decide on what option we are going to pursue.

A very friendly atmosphere tremendous selections of beautiful flooring. We wanted a specific…read moreflooring but changed our mind when we saw variety they offer. The pricing was much less then we expected. Ask for Jacob! he will make you happy.

Very satisfied with the floors and service. The owner goes far and beyond to satisfy his customers…read more The variety of flooring brands in the showroom gives clients a chance to choose the floors they want. Not to mention the pricing is great too. I would highly recommend them!!! Thank you!!

My wife and I were very happy with our new carpet! They were very accommodating, the service was…read moreeasy, and the workers did the job in one day! Gary was very helpful and polite. We would definitely recommend to anyone looking for great service at a reasonable price.

Thomas Tile just did 2 bathroom tile projects for us. Kim helped me pick out beautiful porcelain…read moretile. Gary was awesome in coordinating the install of it all. I highly recommend Thomas Tile, neat ,professional, on time and affordable. Thank you Thomas Tile ! JP Addison