One of the cashiers is quite unfriendly. I avoid her if possible. Too bad she works for the closest to me.

I liked Ruler grocery stores because they're part of the Kroger family but the Ruler store in Fairview Heights Illinois was not a good experience. I went there on a weeknight, about an hour before it closed at 9 pm and it was very dirty and unorganized. It's a fairly new store so it should have been cleaner or better maintained. I understand that any store can be unorganized on certain days but wasn't impressed with how cluttered the store was, however, that wasn't the main issue I had. My main issue was with the store manager regarding an e-gift card I wanted to use. I purchased a $100 gift card for my aunt for Christmas 2024. She printed it out and used $66 of the card two months before I attempted to use the remaining balance. There was still around $34 balance. My aunt gave it to me to use the remaining balance. There shouldn't have been any issue when I tried to use the e-gift card. The card was not expired and being that my aunt used the same piece of paper just a couple months before, that has the code and card number and PIN on it, it was still good, but the store manager was rude and refused to honor it. I asked her if she could try scanning the e-gift card after my groceries were scanned but she declined and said that everything needed to be printed out where it says, "Redemption Instructions" and "Terms and Conditions." According to the manager, since it didn't have that information printed out, she refused to accept it. I told her that's irrelevant because it has the code, the card number and PIN but she just shook her head and told me she's not honoring it. I called customer service a few days later and the e-gift card is still good and should have been honored. I'm giving a 1-star review because of the manager's bad attitude towards me. I was nice to her, but she wasn't friendly to me. She was condescending towards me. I'll go back to the same Ruler again soon, knowing that the card is still good and attempt to use the remaining balance but most likely, I'm not going to bother with Ruler again because of one very rude manager. Ruler lost me as a customer because of a rude store manager. Had she been nicer and just tried to scan in the code to see if it worked, then most likely there wouldn't have been an issue. read more

Ruler Foods - Ruler e-gift card printed out. - Beer, Wine & Spirits Near Me - Fairview Heights, Illinois

Great place to shop for groceries that is affordable in the area. It also has fresh vegetables.

I decided to check out the newest grocery store in Fairview Heights. I thought that Ruler Foods was a very clean and organized grocery store. They offer a variety of foods along with fresh produce. Most of the foods are of the Kroger Grocery brand. Kroger is the owner of the chain. If you enjoy going to Aldi's, you will also enjoy your visit to Ruler Foods. They have as nice of a selection and I thought the food was priced lower than the other grocery stores in the area. Ruler Foods also has a beer and wine section. They offer a lot of brands that are nationally known. They don't have any of the craft beers that you might find elsewhere. The reason I could not give Ruler Foods 5 stars is because they only had one clerk working the check outs on a Saturday morning. Don't forget to bring your grocery bags as you will be bagging your own items. read more

Ruler Foods - Fairview Heights newest grocery store, Ruler Foods - Beer, Wine & Spirits Near Me - Fairview Heights, Illinois

No frills discount grocery store. Most of the product is Kroger brand, but if you're not picky about purchasing name brand, this store is for you. I shop here regularly for milk, orange juice and lettuce. I've gotten some of the best heads of lettuce at Ruler Foods. read more

I found a lot of produce that were not totally fresh, as a matter-of-fact some were on their way to rotting. Spoilage is very typical for grocery stores, but please don't take the item from the truck to the shelf and (cross our fingers) the item will sell. The hours of operation is fair, Schnucks is better for hours. The place has picked up a bit. No leaking from the roof, as to have a wet floor sign. Prices are still good. No big change like moving the shelves like Wal-Mart does. The cashiers are sweet and tolerate quite a bit. They put up signs now as to tell you where everything is located at. Very good. Small store so shopping is fast. Keep up improving Ruler Foods! read more

Everything that you see here had been purchased at Ruler Foods in Fairview heights, IL. The food was fresh & inexpensive. The cashier and stock person were very helpful and friendly. I had a very good experience. read more

Ruler Foods - three plates of food on a table - Beer, Wine & Spirits Near Me - Fairview Heights, Illinois