I was new to the area about over a year ago and this place was recommended to me from a friend. I…read moretried it out and it was the best service I've had. I'm from California and this place is better than any service I've had in the past. The customer service was great and the worker Sam helped out a lot with any questions I've had. In the future I'll be using the place again if I have any issues especially with these prices.

So glad I called these guys! There is never really a good time to have car troubles. I have…read moredefinitely experienced all kinds of car problems, basically since I bought my first car. I have had spectrum of car problems. I am definitely guilty of carelessly leaving my lights on overnight, draining my battery, and waking up to a dead battery before work or class, which is always unexpected and terribly annoying. I have also had a small rock fly into my car, puncturing my AC condenser, while driving on the highway, during the middle of the summer. Not fun when ya live in Phoenix Arizona. This time, I was approx. 25 miles away from home. While I was driving around the area, my car started smelling pretty funky, like, definitely off. So, I found the nearest parking area, popped the hood of my car, and clouds of chemical fumes were coming out-like, I thought my car was going to blow up, for sure. So instead of risking it, I decided getting my car towed back to my place was the best course of action because at that point I had no idea what happened, and didn't want to exacerbate the problem. So I did some googling, called around, until I found 24/7 Rapid Discount Towing. I was happy with the short wait time and super reasonable prices they quoted, so decided to make the arrangements. Within less than 15 minutes, my driver, Sam, showed up. He was professional and personable, and honestly, the service at 24/7 Rapid Discount Towing made my stressful situation a whole lot easier. Reasonable prices, friendly professional people, and overall great service-I definitely recommend calling these guys!

Took my baby in for the service upon my drivers door malfunction; and they were able to knock out…read morethe upcoming service I'd planned for next week! My baby's back on the road! Alex, my service advisor was the Best!

Title: Promised Lexus LC500 Sold From Under Me…read more I attempted to purchase a Lexus LC500 at Mercedes‑Benz of Scottsdale. The sales rep, Sean, confirmed the car was ours and even took my credit card to process the payment. While my purchase was being processed, the sales manager, Mike, sold the car to someone else, completely overriding our confirmed commitment. He reportedly laughed and said there were nine other buyers for the car, prioritizing them over a customer who was ready, willing, and able to complete the purchase immediately. I have documentation of my intent to buy and have filed a formal complaint with Mercedes‑Benz corporate. This experience was unprofessional, unfair, and completely unacceptable. I caution anyone considering this dealership to be extremely careful.

Saved th day! I have no words to express my gratitude to…read moreTim, and, all at Rayco for being there for me in challenging situation with my car stalling out on the freeway. Tim made sure that I was taken care of by getting a tow truck to me, getting my car towed to Rayco. He then went the extra mile and beyond to find out what was wrong, get the right parts, in the quickest possible way. What could have been even more stressful & worrisome by far, Tim and Rayco had my back, took excellent care of me and my car in a very timely and trustworthy manner. I can't thank you all enough! I couldn't recommend Rayco highly enough to anyone who is looking for the best service for their cars!

Finally found a great auto service provider. Tim was open, honest, extremely knowledgeable and…read moreforthright. He did not try to upswell us on the service. We thought our 7 year old SUV would be needing some break work, hose replacements in addition to our routine oil change item. (we were given an estimate from another place that quoted us an exhaustive list of things that totaled around $700-$800). After Tim looked at our maintenance records & the car, well, imagine our shock when we were presented a $70 bill. None of that other work was necessary. He also set us up on a routine schedule based on how much we drive and the type of driving we do. An absolute pleasure to be treated respectfully and honestly. This place is awesome and we highly recommend them.

They use the cheapest parts and charge like it's OEM. They have no pride in their work. They…read morewould live for you never to call them after you have issues. All they want is your money. When they cannot fix your issue, too bad for you. There are better shops that fix things the first time and don't overcharge.

Have had good service for 5 years. They are friendly and have helped me with documentation. I…read morewould recommend their service.

I scheduled a transmission service, took time off work, arranged for a ride, showed up at 7:30 AM,…read moreto find that they no longer do transmission service due to a recent issue they had. When I asked why didn't they call me? They said they didn't have my number. I asked if they could honor the appt and complete the service this one time, no. Terrible customer service.

I highly recommend Husband's Automotive. I drove to Scottsdale from Michigan, and my truck required…read moreservicing. They agreed to service the truck right away when I arrived with the check engine light on. My truck was serviced the same day. The repair cost was reasonable and not overly expensive. Mandy, the service manager, provided excellent updates and detailed information about the repairs. The business card reads, "Putting Honesty and Integrity into the Automotive Repair Business," and my experience confirmed that the phrase is more than just a slogan.

I recently took my car there and Michelle was an absolute joy to work with. She kept me updated…read morethrough the process and I got my car back looking brand new. Don't take your car anywhere else!

I'm sick over how much new damage was done to my vehicle while at this location. Despite having…read moreboth: the photos I took of my vehicle at drop off and Penske pre-scan photos, I am having to fight tooth and nail to get them to fix the damage they caused. I wouldn't recommend this location, employees are disingenuous. For context, my vehicle was at the Mercedes dealership being serviced the day prior to drop off at Penske. When I picked my car up at Penske, my head light was out and they told me 'it was out at drop off, there's no way we could have caused it to go out because we didn't touch it.' The light was not out at drop off and Mercedes would have included that in their inspection report. Come to find out, when they took the vehicle back to fix the mistakes in their paint job and primer oversprays, Derrick owned up to the light being unplugged. No one else could have unplugged it except a Penske employee. I WAS FLAT OUT LIED TO BY MY SERVICE REP. This is one of 6 different other new issues with my car when Penske handed it back to me. I'm glad I asked for a walk around. Extremely disappointing experience.

I came here on a recommendation. The staff is very knowledgeable, friendly, and honest. They have a…read moregreat system that checks everything on a platform and checks off items that need attention with photos. They will breakdown the need and condition of items the suggest for repair very well and when I received my car back I immediately felt the difference in handling and care. Will be recommending this place to all my gf's!

I am extremely disappointed with how Buddy's Auto Repair & Alignment handled a serious issue after…read moreservicing my transmission. Shortly after their transmission service, my transmission failed while I was out of state. The service center that inspected the vehicle documented that the transmission fluid level measured approximately twice the specified operating range at operating temperature...was over-filled. They also found low and fluctuating pump pressure and diagnosed an internal pump failure, ultimately recommending replacement of the transmission due to so much internal damage. When I spoke with Brian, the owner, on June 19, I explained what the other shop had found and asked whether the transmission might not have been drained properly before being refilled. Brian immediately responded that it was his "best technician" and that he wouldn't have forgotten to drain it. He told me he would speak with the technician and promised he wouldn't "blow me off." He never called me back. After waiting eighteen days, I called him myself. Instead of following up on the concerns I had raised, the conversation took a very different direction. Brian stated the transmission had been slipping and shuddering (two of the EXACT symptoms I reported to him during our first conversation after experiencing transmission failure) and that this had been documented on the inspection. None of that was mentioned during our first conversation, even though he had the invoice and information in front of him at the time. When I originally picked my vehicle up after the transmission flush and fill (along with wheel alignment and drive belt replacement...general maintenance items), they told me everything was fine and did not mention anything being an issue after working on my vehicle. The original invoice states the transmission was refilled to the proper level using eight quarts of transmission fluid and that the vehicle was test-driven. The subsequent inspection by another service center documented a transmission fluid level well above the specified operating range. Brian ultimately offered to refund the invoiced total amount I paid for their service plus an additional $500 as a customer satisfaction payment. Considering I ultimately had to spend approximately $5,000 to replace the transmission with a remanufactured unit while being majorly inconvenienced when out of state, that offer did little to address the financial impact. What I found unacceptable was the lack of communication, the failure to follow through on a promised callback, and the unwillingness to meaningfully stand behind their work when I was facing a very large repair bill. I hope sharing my experience helps others make an informed decision. I can only speak about my own experience, and based on how this situation was handled, I will never go back to this business.

Dean is awesome! Came on his day off to help me get my car towed. Great company, great owners…read more Definitely recommend!

No one likes getting a flat tire, one company I called had no available drivers …read more Called Grover towing & he was amazing. Asked if we were safe & if our location was also a safe place to stop. He was at my location within 30mins. Professional & knowledgeable on handling the situation & car !!!! 5 's With appreciation & gratitude !! Tcaba