After years with my previous mechanic, I felt like I was being overcharged and decided it was time to try someone new. I'm so glad I found Mach 1 Automotive! From start to finish, Greg kept me informed every step of the way, explaining everything clearly and keeping me updated on the repair. My car's A/C had gone out, and they diagnosed and fixed it quickly at a very fair price. It's refreshing to find an honest, knowledgeable shop that truly values its customers. I can confidently say I've found my new mechanic, and I highly recommend Mach 1 Automotive to anyone looking for quality work and exceptional customer service! read more

Smart mouth owner, Only good for a oil change very bad service. They don't take things serious They get over there head in a lot of repairs I had to pick my truck up no calls in 2 days!!! Don't recommend them No certified mechanics there!!! read more

Found Mach 1 Automotive on Yelp and reviews were excellent. Called in to have AC checked on Son's car. Have been using dealership and that gets pretty pricy. Spoke with Dean and brought the car in. Within 20 minutes, they confirmed a condenser leak. They quoted a price including parts labor and refrigerant and slam bam I was out within a couple of hours with cold air. Prices were reasonable and well within average range of others. Saw interactions with other customers and was impressed. They don't fix it unless it's broke! read more

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Greg was very helpful and explained the process from beginning to end. Everyone did a great job and had my new AC installed same day. They charged close to 1/4 of the price that Bell Honda was trying to charge. Going to Mach-1 Automotive made me a very happy customer. I will be back for more work on my car when needed. read more

We've been going here for car service since we moved to North Phoenix. Excellent, professional services.

Really like this shop! Greg always takes care of me, I've gotten multiple quotes with car issues through the years and Mach-1 consistently has the best prices for great work. Would highly recommend! read more

Great service, responsive, honest and reliable, and fairly priced auto shop! Greg is easy to work with and very knowledgeable. Will be recommending this shop to all my friends and family! read more

Greg and his father along with their team are simply Great service people. They provide confident diagnosis with friendly explanations. Not overcharging for the work seems to be their style. read more

Greg is the best! Takes care of everything in a timely fashion, costs are very competitive, and service is top notch. You leave feeling confident about the experience you have with Greg and his excellent team of mechanics. Be smart, never complain about car services again! Don't take my word for it see for yourself. Terri S. :) read more

These guys do amazing work at a very reasonable price. Greg and his team are hands down the best automotive repair experience I've ever had . They keep you updated on the status of your repair so there's no surprises at the end when it's time to pay up .- read more

I brought my Nissan pickup to Mach-1 Automotive because I was hearing an intermittent scraping sound. While it was on the lift, Greg (service writer) should me that the driveshaft carrier bearing was worn out, he felt that was the cause of the noise. I was given a price and then gave the okay to replace it. Driving home after the repair, I felt an awful vibration above 40mph. Once I was home, I slid under my truck and found (first picture). I knew that wasn't right! I brought it back the next morning and showed Greg the picture, and he agreed. So they replaced it again, (second picture). Driving home, this time I felt a vibration between 30-40mph. I brought it back again and I tried to get Greg to take a ride with me so he can see for himself, but he wanted the mechanic to go instead, the same one that didn't think there was a problem after installing the first bearing. I brought it to a shop that only does driveshafts, they told me that you need to be very careful with driveshafts because they can be damaged quite easily. He showed me some marks on it where it looked like it was placed into a vise. Unfortunately, he didn't have the attachment that would fit my model Nissan in order to test it. So, he advised me I'd be better off to buy a new driveshaft, (I didn't purchase it from them so they had nothing to gain). I also had to purchase and replaced the six bolts that attach the driveshaft to the differential because the Mach-1 mechanic thought 9/16 are the same as 14mm. I am unable to prove that they damaged the driveshaft, but the least they could have done is refund what I paid them since everything they did is now in the city dump, or hopefully in a recycle bin. read more

Mach-1 Automotive - Auto Repair Near Me - Phoenix, Arizona

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Today we stopped in at your store without an appointment with our 94 Bronco because we needed a seatbelt part replaced. Greg came out right away from the back office to greet me with a smile and attitude of service. I explained what I needed and he offered to come look at it without me having to ask him to. He saw that it was just easy bolt off, bolt on and recognized that I had been driving without a seatbelt. He grabbed his impact and came back right away. We weren't even there for maybe 10 minutes. THIS IS AN EXAMPLE OF CARING FOR A CUSTOMER and recognizing a solution that was more efficient to handle on the spot. JOB WELL DONE! read more

Greg is very knowledgeable, professional & provides quick response/turn-around time at an affordable price. He gets the job done right and quickly. Would highly recommend!! read more

Wow! A mechanic I can actually trust. This shop is very responsive, affordable, great service, fast and provides quality work. Every time I come in Greg helps me immediately and fixes any issue I have. Highly recommend! read more

I have added a review quiet sometime ago and wanted to update it. Greg and his team are the absolute best! His guys take amazing care of my car, provide off the chart amazing customer service and genuinely seem to really care about their customers! I highly recommend them to anyone I speak with about cars and or repairs. read more

Greg is a great guy. Was able to do my entire Brake System for half of what Brake masters offered. 3 months later a part needed replacing and thankfully was under warranty. Greg always does a good job of getting me my car back same day and does a good job communicating everything along the way. I highly recommend them to anyone with car trouble. read more

Mach-1 Automotive - Car / Brake Pads - Auto Repair Near Me - Phoenix, Arizona

I'm not one to write reviews about anything but I need people to know about this shop. This is the best shop to take your car too. They are super respectful and extremely helpful! They took the Time to explain what was going on and help me the best they could. I have been to many shops where they are rude and horrible but this shop treated me like I was family in a way. Anyways I'm going to recommend this shop to everyone who wants a friendly and affordable shop to take their car to! read more

Ran into a problem with my vehicle and parked it there before business hours. The work that needed to be done was something they didn't do. They took time to analyze and suggested a course of action. They didn't charge me, wouldn't accept payment and was able get me to the next destination trouble free. I'm almost and I say almost, anticipate my next repair so I can retain their service. Not many times in business you feel this way. Hats off and thank you for impeccable service and honest demeanor! read more

Greg is the best! Was recommended to him by someone else and happy to have found him. I also have now recommended him to people. Everybody has there own experiences but mine has been nothing short of awesome with him. He's super nice and honest. read more

Complete disappoint in my purchase. Bought a 2009 Jeep Cherokee here in April. Driving off the lot we got multiple codes. The warranty that was sold is a scam too. We too the vehicle back so they could address the problem the next day. Nothing was done except resetting the codes. They told me they looked it over and it was fine. My mechanic looked it over it had a broken fuel injector rail with bolts busted off in the head. Lying salesmen who will tell you anything to sell a car. Buyer Beware find a different place to shop. You will get nothing but bullshit here. Still making repairs on the lemon they sold me I am know $2000 deep in repairs and still going. Shitty sales, and beware of mechanics. Also sales team seemed high on cocaine during our interactions. Beware! read more

This is the best place by far to get your car checked out at and get great deals! Greg was an absolutely great guy and i was able to have some words with him about my car and he was able to clear up everything that i needed to get told so i am glad this was the place i was recommended!! read more

I would strongly recommend Mach-1 Automotive. Greg and the rest of the staff are amazing. Greg is always responsive and honest. He has always been fair and affordable. He is very trustworthy and they do an excellent job on repairs. I wouldn't take my car to anyone else. read more

Only place I trust with my cars. For years I refused to go to a mechanic. In the past anyone I would go to, I'd be back the following week because something else was wrong. I swear that they messed with other parts to make me a "repeat" customer. Not sure if that is true, but certainly how I had always felt. So much so that I made my husband learn how to work on cars- which he HATED!! Being the wonderful man he is, he would though and surprise surprise no issue the week after he would fix things! About a year and a half ago there was an air conditioning issue we had with a car we had recently purchased. My husband had tried using the can of coolant, but something happened and a piece of the spray can got logged in one of the a/c "tubes". I took the car to 3 shops- all quoting me to replace the entire unit. I saw Mach 1 one day, their sign said air conditioning. I stopped in, talked to Greg and explained the situation. He said they'd take a look and let me know what could be done. His team sucked the part out of the tube and I walked away with paying minimal labor!! He could have just as easily tried telling me the same thing the other shops did, but instead he wanted to fix the problem without gouging me with unnecessary and unneeded repairs. Since then we have been back a few times for different things. Each time an honest answer, honest feedback on what we should do, and a fair price! I even started bring my car for oil changes here because I really do trust the shop and their work- hard to find these days! I wouldn't normally think to leave a yelp review for a mechanic, but as I sat here today waiting for my car to be repaired, a man walked in and handed Greg some money. The man proceeded to tell him he didn't have cash the other day but appreciated the honest and great work and he wanted to buy his crew some lunch for it. Great shop, great people! I will never bring my car to another shop! read more

Mach-1 is a family-based auto shop and they make you feel part of the family as well. I love coming here because they are reasonably priced, and are not fishing to try to get you to repair/upgrade items that are not needed. I will not be going anywhere else to get my car service. read more

They are fam. They understand people, they kindly work with people, and they deserve 5 stars. Expensive, new, or old, they take care of you with good - fair prices and they are very attentive. Straight to the point. Hospitality, nailed. They will go out of their way to find what's best for you. Forget the dealership. Just forget it. This auto shop is one of the best places in Phoenix for automotive. Looks aren't everything.... even over the phone, they're great. Two thumbs up! read more

We were in holiday vacation and our sons car had a engine light go in. It is a high mileage car and online research showed it could be many things from expensive to not expensive. We were semi close and I went to a yelp and saw the reviews for Mach 1. Delete all your previous shops and out Mach 1 in. Greg and his team were empathetic, sincere, honest and responsive! We didn't have much time and the shop was full, but they worked us in. Diagnosed many issues and ultimately corrected the issue. I wish they had a shop in Colorado. I simply cannot say enough good things as it was very stressful and was even car shopping not knowing what to do. Thanks Greg and the Mach 1 team! read more

Every time I come here, I know I'm getting the best service. The mechanics are transparent and let me know everything that's going on and they don't try to gain more if you aren't up to speed with cars. Very reliable when I need anything done. From an oil change to road-trip mechanic checks, break pads, rotors, etc. Exceptional customer service- will always recommend to a friend! read more

After recieving several recommendations for Mach 1, I decided to take my car today. I was greeted by Greg, who was honest, professional,respectful and caring. I spoke with several customers in the waiting room and they all had great experiences that they shared. I will continue to take my car to Mach 1 for service and will share with everyone I know that this is the place to bring your vehicle. Greg, Thank you kindly for your attention, understanding, excellent service and knowledge today 06/05/2020. read more

I usually don't write reviews but I have to mention them. Great customer service. They are reliable and tell you what exactly is going on. I only needed new break pads . They looked everything else and said my car was well maintained although it has over 100k miles on it. If I had taken to dealership they would find thousand of non necessary issues and charge $$$$$. read more

Had to fix my Gear shift and Engine light ON issues , Greg was very helpful in explaining the problem and fix they are going to do , their quote was approx half of what the other repair shop gave me , happy that I found Mach-1 accidentally. Honest people, Great Service !! read more

Greg was amazing, very genuine. We took both of our cars here in the last two weeks. Very reasonably priced and honest company. They care about their customers and always provide honest answers. Very good intentions and a great family and local company. read more

Greg and his crew were great to deal with so far in getting my car fixed. I need some major work done that's gonna be in the $1000s and Greg had options for me to lessen the cost. He was fair priced in his diagnostic of what the issue was and was able to get me back on the road for now. I'm still collecting money for the work but will be glad to go back when the time comes. read more

The owner is a liar. I won't go into details because its not worth my time and he already wasted two days of my time. Held my vehicle and didn't do a damned thing. Guy is just a good talker but that's it. read more

Yesterday I went to Sun Devil Auto due to a burned out headlight. They told me changing the bulb on my car was no easy task and it would take .8 hr. The estimate I was quoted was $140. Since I am 70 and retired I could not afford that and I left. I went to Mach one where the owner Greg changed the bulb in 2 minutes while I waited. He only charged me for the bulb-no labor. He said "no labor- it took 2 minutes. I went back to Sun Devil and a second mechanic showed me on their computer that $140 is the company charge! Wow! Just sayin- it was a 2 minute job. Mach one will be my Automotive Service from now on!! Thank you Greg! read more

I wish I had known about them years ago. They are honest, informative and give quality work. I will always bring my vehicles here from now on, even if I have to commute. Thank you for being not only great at your job, but great people too! read more

Greg is the definition of a mechanic you can trust. I drive 100 miles just for them to change my oil. They are fantastic as won't take my vehicles anywhere else! read more

My son interviewed several mechanics when I moved down here since he lives in Washington state. He liked Greg and told me to use him. I have used him since then. He corrected a long "check engine light" that had to be corrected before I could license my Jeep in Az. I had taken it to two dealers and three mechanics before my son found him. He corrected it within a week. He is honest, he takes care of my cars perfectly! He stays on whatever the issue until it is fixed. I have complete total trust in him. I recommend this shop to all of my friends and to anyone when I get the chance. It is a joy to find kind, honest, sincere workmanship. As well as Fantastic customer service. Try them you won't go wrong. read more

This auto repair shop is by far the best I've ever come across. They are honest and good people. I've had several repairs done on my 2012 Dodge Challenger R/T and the cost had been minimal. They tell you exactly what needs to be done without trying to pressure you. They've been rated top auto repair shop several times. If you have car trouble, look no further then Mach 1 Automotive! read more

Before I brought my car to them to get new motor mounts installed I checked all the reviews for mechanics and Mesh-1 was at the top. I'm not sorry that I chose them because Greg and his team are the best. They're professional and they do an outstanding job. Their prices are also extremely reasonable. Since then I've taken my car there on several occasions and have always received the same consistent extraordinary service. I will never take my car anywhere else. read more

I left my truck with Greg to have the engine tuned. While it was in their shop, someone cut out the Catalytic Converter and most of the exhaust system. They also stole the oil dipstick and tube. It took them 2 weeks to "fix" the truck. Greg's father insisted I should pay to replace the stolen parts as well as the "tune up". We finally settled on me paying for the tune up and half the parts for the Cat Converter and welding up the exhaust. When I picked up the truck, after paying almost $800.00, the truck barely ran, back-fired and leaked exhaust. Bottom line: I payed nearly $800.00 for new spark plugs and for Mach One to ruin my engine, replace stolen parts with garbage and Greg's father to call me names. Greg is personable, but has not authority. His father is in my opinion, basically dishonest and a cheapskate who knows very little about either business or mechanics. Stay away. read more