I waited 3 months to cancel my insurance with them, but they never took responsibility. My…read moretransmission and then the engine broke down, and no one took responsibility. They wasted my time. I went to their dealer more than 5 times. I think they could have better communication with their customers.

Our salesman was Mark and he did a great job. We were able to find the truck we wanted on the…read morewebsite. We then called and asked about it. Mark was very informative; answering all our questions. We live three hours away and were looking for specific features: diesel, grill guard, B&W hitch, running boards, long box, crew cab. This truck had it all and was priced well. We asked about trading our classic car and they were open to the trade. Mark even offered to have the truck delivered to us at no additional charge. Again - this is a 3 hour drive each way. Delivery was flawless! We drove the truck about 200 mile when the check engine light came on, followed by a warning that it would go into limp mode. We went straight to a dealer near us with a master diesel mechanic and he determined it was a DEF system issue. We contacted Mark our salesman and he stated that the dealership would honor their 3 month/3000 mile warranty. We had the repairs completed and Mike the owner of Country Truck contacted the mechanic shop and paid the bill as per the warranty. They stand behind their vehicles and offer great service to the buyer.

Tribute is buttoned up and beautiful. Had a blown fuse for the fog lights and can't say enough…read moreabout how awesome Gabriel Garcia at Advance Auto parts was for helping me identify which fuse and then helping me replace it. Thanks Gabriel!

Great customer service from all staff , expect Robert could use Some more training on his customer…read moreservice.

First I would like to thank my mom for paying the bill. If…read moreI could give 10 stars I would. Very knowledgable and friendly staff. They kept me up to date on the repairs I wanted done and future concerns they noticed. I was never pressured into a recession. They offered me recommendations to keep me vehicle running correctly. During the process the emailed me reports with photos. They earned my business and my family's business. Thanks you to Todd and the entire staff. Have a safe Holiday season!! Best reguards, Jason

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

Went in with burnt transmission issue. Figured needed to perform a R&R. Diagnosed, decided to flush…read moretranny and replace filter. Runs great, better than ever. Saved me $5K.

Amazing quality of service, great value, and is able to solve all our vehicle problems! Clean…read morewaiting room, excellent service, best in town!

100 percent Mobil service and 100 percent awesome. My landing gear on the trailer broke. They…read moreshowed up in fifteen minutes and got right to work. Great rates and competent technician. I highly recommend. They also do tire service. The service truck was a converted ambulance and it was set up very cool with all the equipment you could ever imagine needing.

These. Guys were great. Took my sercice request and diagnosed my vehicle out in no time. Honest and…read moregood value. Highly recommend!

All of the previous reviews are accurate. This shop deserves all of their 5 stars! Friendly…read moreservice, fast work, and honest.

We were driving through Colorado on our way to Wyoming and needed a camper shell for our Ford…read moreF-350. We stopped in without an appointment, and the team went above and beyond to help us. They had a white shell in stock that fit our truck, answered all our questions, and were able to install it the same day so we could continue our trip. The staff was friendly, professional, and understood that we were traveling and on a schedule. The installation looks great, and we're very happy with the quality of the shell and the service we received. It's hard to find businesses that are this accommodating anymore. Highly recommend to anyone looking for a truck cap or topper. Thank you for helping us get back on the road so quickly! Cindy & Todd

I stopped by this morning to get some advice from a ADC camper shell that was installed in Dallas…read moreTX. The young man could not have been nicer and corrected my shell cover to stop rain leaks that had been previously happening. I appreciate customer service wherever I go and this company has it. Highly recommend!

Tried to charge me $380 for a $70 part for my F250....when I questioned them- they said that's what…read moretheir supplier charged and it would take 3 days to arrive. I bought the part (same brand) for $70 on Walmart and had it next day. Liked their shuttle service, but $300 will pay for a lot of Ubers!

I'm really impressed by how they stand by their work. They've been so helpful to me. Thanks for…read morebeing such a great business!