We're at Volvo of Cheyenne. We bought gel batteries in August of last year because this place…read morerecommended them because we have an APU and inverter. Volvo purchased them from Floyd's. Now the batteries need replaced and were told Floyd's may not honor the warranty because of the APU and inverter. I'm pretty sure after reading the reviews that they won't. So, 1 star. IF they surprise me I'll change it but I'm fairly sure this will stand. I'm pretty much of the opinion to NEVER get ANY work done in CHEYENNE at all! Even this darn Volvo! We get work done here...it fails and they charge us to repair their screwups!! After a bit of hassle...our batteries were replaced according to warranty.

Random black people are always walking into the drivers lounge who aren't drivers. They'd demand…read moreaccess to my hotspot that I paid for or was tethered to my phone. They weren't smart enough to go to the main entrance of the truck center to ask them for the wifi password. I didn't ask for the password most of the time since it didn't work for my laptop, or I would get disconnected often for no reason. Then they eventually would mock back my statement about the computer internet being tethered to my phone. Grow up and stop behaving like children. Or stay out of the drivers lounge. Or better yet stop stalking me. You aren't entitled to my things.

My new International MV truck had issues on my way cross country bringing it home. Mccandless…read moredropped everything spent several hours getting it diagnosed. worked with International directly to get a back ordered part there quickly and it back on the road. Took care of several updates as well. Things break new or used. international and McCandless in Cheyenne did everything possible to get the problem resolved as fast as possible, staff was happy to help. Thanks.

This might be a long post but let me tell you the difference in customer service…read more McCandless Truck Center had my truck for 5 days, two of which is was guarantueed to be in the shop. After 5 days they then decide to tell me it will be $3200 to drop and inspect the transmission. They've known what it was going in for, they never kept any contact with me about cost, they told me it would be two hours charge to diag and they never contacted me about not getting the truck in the shop on the days promised I had to call to find out. No apologies were made, no effort was given. When they failed to produce a quote for a transmission replacement after 4 hours, I sent my driver to pickup the truck. They did nothing, offered no apology, charged me $500 and we went on our way. Called a friendly shop in Assumption IL, small farm town. CB Enterprises. They don't have a FB page but they did great work on my other truck. They said they would change my transmission for $4600, including parts and clutch assembly. (Now remember McCandless wanted $3200 just to inspect the transmission) they would have the parts on Monday, and transmission replaced with truck ready to go on Wednesday. Two days. With only one day notice and on a Friday. Shot my driver over to IL and they are already taking the truck apart to replace it, they even let my driver borrow one of their company trucks so he could use it to go to the hotel in a neighboring city so he use it for the days he's there. Customer service does matter. Especially in this industry. If my trucks ever have issues in their area and even if I'm clear across the country I will send my trucks to this shop. I really hoped since my company was moving to Cheyenne we could work a great business relationship but I guess that's not the case and this dealership is like every other. Crooks. EDIT in response to stores reply. The truck still did not get in until the following day after they talked, also no price was discussed for the transmission inspection. I was told it was a minimum of two hours but over 4 days no one told me the price would be $3200 just to inspect it. They waited until the 5th day. Also. The manager was decent to talk to on the phone but the lady at the counter was rude and didn't care at all about what was going on, all my employees on two separate occasions complained about the front desk lady. And none of the employees have talked to each other so they all had real experiences. What's done is done, my transmission was replaced in one day by the shop in Illinois and they treated my driver like a King there. I'll make sure none of my business goes here and I will take away every bit of business I can from you guys.

Our truck has been down for over 1 month. It was just recently pulled into a bay after we were…read moretold it would be pulled in earlier. No one can answer questions on how long it will take, they are saying it is a PACCAR issue and they are waiting for direction. I asked what answer they were looking for, I was told that pictures were sent of damage, when I asked what damage there no explanation was provided just that PACCAR has to provide direction. Delays and not seeing any light at the end of the tunnel. 6 weeks of payments and no one can provide any real updates. Darin

Thank you Doug for getting us right in skyler you treated us like family you are a very special…read moreperson!!! Kyle the mechanic thank you so much and for going extra mile to check everything out!! This is A very very good shop!!! Everyone is wonderful!!!!!! And they are opened on the weekend.

After getting charged $540.00 for 3.75 gallons of transmission fluid I will never be bringing my…read moretruck back here again.

Hello fellow truckers n mechanics, I give this place 2 stars. Let tell you a little about why, 1…read morethey never answer the phone when it's early or an hour away from closing. it is now 7:27am mountain time. They open at 7am mountain. It rings until it forwards you to answering service. Then you'll have to wait an hour give or take a few until you get a response. If you know communication is everything in the trucking industry, and Rush Truck center with all due respect does not have it. Thank you truckers first responder and anyone in the industry

Here is the difference, THEY LISTEN. So many used lots push what they want to sell, NOCO works with…read moreyou to find the right fit for you. Not to mention they have amazing trucks that are dependable and are inspected prior to listing them for sale. Love supporting business owners who do what's right for us, the customers. Great people, Great Trucks, Great service, Great prices - glad to Trust someone in the used truck space. You've earned my business. Thank you.

From the owner: Here at NoCo Truck Center we strive to help our customers get into more reliable transportation…read more We do our best to check out each truck prior to selling it, to make sure that it is in great working condition for the next owner of it. We offer multiple types of financing for you as an individual or for your business.

Service department is a joke been in there 3 time every time nightmare how do you say it is done…read moreget there and only half of the work orders done and they haven't even looked at the rest of it this time I picked it up paid 2000 for a clock spring and my steering wheel was not even put back together right there is no pride in their work

Just had a very pleasant conversation with Kyle and our parts were in. I then proceeded to pick…read morethem up and he also took care of me at the pick up counter. Great Job in HR with The politeness of your employees.

To bad this place is no longer open, as I even went back to return the Malibu I bought, but lo and…read morebehold, they're closed! Sold me a car that he swore was a simple get the check engine light off, new gas gauge, and a new radio....thats it. $3400 I paid for the Malibu. My mechanic laughed and said not worth more than $500. I invested $1700 to keep it running, only to find out it needs a new transmission (5k, and not a single mechanic in town will touch it.) Radio was a simple fuse. But honestly, I hope Mike sees this, even after your business shut down, I hope you feel proud about screwing a mother of 3, whose car was totaled because someone rear ended me, and knowing all this, you still chose to lie and screw me and my family. But hey at least we got 2 free bowl cozy's out of it

Mike gave me his word i could get to cross country in my 99 jeep cherokee i bought from him. He was…read moreupfront about a few things that needed work. said it should for sure be under 2k. He also claimed he would help out if repairs were a lot more. Sounded like a really nice honest guy. Pushed me into buying that day, started the process without much agreement of my end. Just to find out a day later when i took it to a reputable mechanic that im looking at 6k+ in repairs just for it to be functional and likely to make a cross country trip. I called to talk to Mike and ask for assistance and let him know how I'd been wronged. Zero sympathy, zero assistance. Talked down to me, gave me a half assed apology for the way i was feeling, no for his actions. I will steer all those who ask about buying cars away from his shop. -one very broke unhappy customer who will never return to this business