He was able to help us in a pinch when we needed it and offered quality service! We cannot…read morerecommend this place more.

Great quality prints. Professional. Fast. Best customer service. Personalized with outstanding…read moreattention to detail.

First: Pine Press is a Class Act all the way. We were so…read moreimpressed with the professionalism and talent we encountered. Our Business cards came out beyond our expectations. So - expect: super smart, super fast, very efficient!

kind of expensive and printers kind of dirty, too but I guess all printer places dirty…read more $2 for one page and then 20 cents for every page after even if it's 70+ pages, no volume discount, I would recommend printing elsewhere or just asking a leasing office or friend with a job

I got here not really considering the fact that tax time is fast approaching and that the new…read morecramped location would be bursting with people that required a lot of assistance because they came unprepared. There was some customer in front of me claiming she was late for a job interview and needed to print something, yet she was dressed in jeans and grubby tennis shoes. I so wanted to ask where she had applied. I've been a FedEx/Kinkos customer for years, so most of the staff is the same in their new MV location near Cost Plus (across ECR from the old one). I've also been to other locations. Usually when you have a small, quick job, and there's a big backup, they'll help you at the counter for no extra fee (i.e., customer service). However, that was not the message communicated to me by the female that initially greeted me, so I decided to wait for the customer with the supposed interview to figure out how to use the machine and leave so I could use it myself. I was also in here the other day when NOBODY else was there - not customers or other staff - except for a single employee and me. I don't expect an overly fake greeting, but whatever I did get was very unfriendly. And I didn't even require any help from her. Today I finally got to a machine and was able to go through some printing and copying on my own. However, one (SINGLE-page) document would not allow me to print it. After about 5 tries, I waited until a male employee (Kit-Shing) finished helping another customer. Since it was next to my machine, I noticed how patient and genuinely helpful he was (I've seen this before from him at the other location). He even gave the customer tips on dealing some of the instructions if they happened to speak another language (as he himself possibly does). It was absolutely respectful, and again, of real use. He told me he would help me to print out my document at the counter since the file itself was giving me issues. It took him very little time, and it worked for him on the first try. I was so grateful to him for making quick work of what should have been a simple process for me. He obviously understands the TRUE meaning of customer service. Him stepping in left me with a positive impression and made me feel comfortable that things will go smoothly next time I need their services. Please pay attention to his quiet wisdom! Sorry for rambling, but his attitude stood out even more because it's been a terrible week for customer service everywhere I've gone. So many people (often young, but not always) can barely be bothered to perform the most basic tasks they're paid to do. It's honestly appalling. I don't understand why they aren't more thankful to have a job in the first place in this economy and with the takeover of AI. I have only been asking them to help with simple tasks that are their only job duties. I have not been rude or difficult, yet I've been met with 'tude. Anyway, Kit-Shing is simply awesome. Thanks again!

I wanted to share my recent experience using the Print & Go service at this location. I had emailed…read moremy document and received a code, but when I tried to use it at the self-service station, it didn't work. I approached the counter for help, and unfortunately, the staff member I interacted with was not very professional. She gave me an attitude and a sarcastic smile before offering help. Later, when I went to pay, I was surprised to see a surcharge added to my total. I asked about it, and was told that any service done at the counter includes a surcharge. I wish that had been communicated beforehand -- I would have tried other options. In the end, I paid $3.07 to print just one piece of paper, which feels excessive. I understand service charges, but I believe better transparency and more respectful customer service would really improve the experience

I had a wonderful experience and couldn't be happier with the service I received at the COPY…read moreFACTORY. The employee I interacted with over the phone helped me so much. She was friendly, knowledgeable, and genuinely helpful throughout the entire process. She took the time to answer my questions and made everything incredibly easy. When I picked up the my project the gentleman who helped me with equally as friendly, and professional. Not only were their prices very affordable, but they also completed my print job on the early side of the timeframe they originally quoted, which was a fantastic surprise. It's refreshing to work with a business that delivers both excellent customer service and follows through on their promises. Whether you need printing, banners, copies, binders, or any other print services, I highly recommend them. They've definitely earned my future business, and I'll be coming back for all of my printing needs!

I will be going here anytime I need to print anything from now on. I had to print a ton of 10x10…read morephotos for a birthday gift the next day, and they got it done under 24 hours, incredibly photo quality, and printed 60 high quality for only $60. Since 10x10 is not a size that can be printed, they printed on a larger size and cut it into a 10x10 for me. Cannot recommend enough.

My go to place for passport photos, fax important documents etc. great customer service and get…read morethings done in timely fashion. Strongly recommended

I needed some documents quick, on a deadline, and I came in to get help scanning and sending me a…read morefew files. The "emailing" of the files was $2, on top of the cost per page to scan. The process was quick and easy, staff was very helpful and efficient. I appreciated that it was pretty much full service.

This place is absolutely amazing! Great service and stellar quality…read more I requested their service to print out thank you cards and the team helped me get my order done in 2 days. Absolutely great value for quality work. CANNOT RECOMMEND ENOUGH!!!

Excellent quality, service above and beyond, reasonable price. They were recommended to me. Very…read moreglad I found them.

Amazing customer service. I always receive such friendly and helpful service. This UPS location is…read morethe best!

Prior to changing owners this place always picked up telephone and was able to answer questions…read moreabout deliveries. Now, I can never get anyone on the phone- the phone tree just goes in circles. Good luck actually speaking to an actual person. Once there, service is ok. Update- business provided AI to my post- awesome! Poor service

I downloaded the app and it didn't work so I cancelled my order but have not received a…read morereimbursement for my cancelled order

WOW! What an amazing…read moreplace. We worked with Ernie and Neil and received impeccable customer service, timeliness, and end product. They gave us a huge discount and really worked with what our business had to work with. I couldn't be more impressed. Five stars! Definitely recommended!