I have used Walnut Ridge before, so when Helene dropped a large oak tree across my driveway, they…read morewere the first people I called. They came out that same day to make sure the driveway was clear, then came back the next week after taking care of other emergency calls to cut up and clear away the tree. They also took care of an even taller tree that was uncomfortably close to my garage and propane tank. I could not be any happier with the quality of their work.

They gave an estimate on Wednesday and came to cut down a pretty gnarly tree on Friday. They were…read morekind, focused and did a great job. They cleaned up after themselves and left my yard in much better condition than what they found it. I highly recommend them!

Good value with a caveat…read more Be mindful that you get what you pay for. I requested a brick border around my front yard flower garden. The team was able to put it together using pavers however did not honor my request to cut the bricks to round off edges. Despite Edgar saying he could do it, it was not done in the manner expected. Furthermore, the reason for 2 rather than 3 stars is I've sent follow up requests from them for additional assistance without response (pine needle contact). Edgar seemed to have ghosted me after the project.

This company by far is the best in their business! Edgar was professional, timely, and most of all…read moreaffordable! Other companies cannot compare to this business. We are so happy and completely satisfied with the final product of their hard work. Our yard and privacy hedge they created is beautiful! Thank you Edgar and team for an outstanding job we truly appreciate all your hard work to make our home even more beautiful!

Since moving to the area And not knowing who to call I had a couple other companies come cut down…read moretrees. I found Tree Therapy after a tree fell on our house and wanted someone knowledgeable to look at the remaining like trees for safety. I will never use another tree company again! Tree Therapy is forever my tree company! They responded quickly, very knowledgeable, professional, friendly, reasonably priced and feel like they went above and beyond. I wish I found them sooner, but happy I did! Highly recommend.

I met with them this week to see if I had any sick trees in my large yard. Very reliable,…read moreprofessional and punctual. I could see the technician was very knowledgeable about trees. Would use them again and recommend for tree management.

Monster did a very nice job of maintaining trees on my acre lot. Many of them needed some…read moreextensive trimming and pruning, and several cypress trees in the back yard needed to be lifted up to open the space up. The results look great. Monster is a great example of the fact that not every job will go according to plan, and that responding quickly to an issue makes all the difference in the world. During the pruning of some taller trees in my side yard, a falling branch bounced and impacted the plumbing at my well head and knocked out water to my house. The crew foreman immediately came to the door and told me about the situation, we shut off the well, and his supervisor arranged for a licensed plumber to come out and fix the issue ASAP. Problems happen on jobs, and dealing with those problems quickly and professionally is the mark of a great contractor. The trees look great, the crew did an excellent job cleaning up, and the water's working just fine. I'll definitely use them again.

I would have left 0 stars if that were an option…read more Monster was supposed to remove several trash trees in my backyard, take down two large oak trees in my front yard, and grind the stumps on April 3rd. When they arrived, they spent about an hour looking at the two front trees before telling me they couldn't remove them because of a power line. The frustrating part? The power line was there when their employee originally came out to provide the quote, but they failed to account for it. They eventually removed the backyard trees and left. I followed up because the stumps hadn't been ground, despite being told the entire project would be completed that day. I was told stump grinding typically takes another two weeks to schedule and that they were working on a solution for the front trees. From there, it was weeks of me chasing them for updates. Each time, I was told they were still working on it, had a solution, or would keep me posted. They never proactively communicated. In late May, I was told Duke Energy would trim the trees around the power line so Monster could remove them. Duke came out a week or two later and did exactly that. I notified Monster, only to be told Duke hadn't taken down enough. Meanwhile, the backyard stumps still hadn't been ground. I continued following up and received repeated assurances that they "had it covered" and that I needed to be patient. By mid-July, I told them the project needed to be completed by the end of the month (the front trees removed and everything ground). At that point, the project was already 3.5 months past the original completion date. Their response? They couldn't do it. This has been an incredibly frustrating experience. Poor planning, virtually no proactive communication, missed timelines, and repeated excuses have turned what should have been a simple project into a months-long ordeal. I would strongly recommend looking elsewhere if you need a tree service that actually follows through.

We had a large tree removed by crane and some limb clean up by Layton's Tree and Crane Service. The…read morecrew was very professional, efficient and respectful of our property. We were extremely happy with the results and wouldn't hesitate to use them again! We would definitely refer them to others.

I first hired Layton's Tree and Crane Service 16 years ago, upon moving to Huntersville, when…read morelightning struck a very large, tall tree within feet of my home. Logistically, it was a very challenging removal, which Layton's crew handled with ease. As a retired commercial construction and risk professional, I was impressed with their speed, efficiency, attention to detail, professionalism, and most importantly, their commitment to safety for their workers and clients. They follow through on their commitments, show up when they say they will, and clean up, leaving no trace they were even there. They have a certified arborist on staff and can provide expert advice on tree maintenance and proper removal methods. Their commitment to quality workmanship is evident in every way - from the highly maintained specialized equipment, rigorous use of safety equipment, workmanship, and courtesy of all workers. I agree with the other reviews that state "their reliability, attention to detail, and customer service were outstanding!" and that "5 stars may not be enough", as they routinely exceed expectations. Not only do I highly recommend them, but they are the ONLY tree service I recommend, as they are simply the best. ~ Tanya, Huntersville

Professional and prompt service. We hired them to remove several trees in our yard and do some…read moreother tree and shrubbery maintenance. Great work and very competitive pricing. We will hire them again.

Look no further! Top Notch removed a large holly tree and trimmed six other large trees. We are…read morethrilled with their service and the crew. You can't go wrong with them!

We needed emergency service for 21" in diameter limb that failed in our gigantic pecan tree after a…read morerecent storm. Our favorite tree hugger and certified arborist was on the problem immediately, shortly followed by the Heartwood crews with massive equipment. They prevented the limb from damaging our house as well as our neighbor's, and did an excellent job, even cleaning up as though they were never there. They have been taking care of our trees for over 30 years now and I highly recommend them!

This team removed one of those multi-trunk, 30 foot tall, horrors. It was done, and the area where…read morethey worked was cleaned up completely. They came prepared, they worked together, and there were no problems. Truly professionals. Thank you, HEARTWOOD

GREAT JOB. Had ATC remove a large tree this week. Great work at a fair price. Easy to work with…read morethis company.

I had a large tree fall in my yard and front porch. The first question they asked is name of…read moreinsurance company, then told me in order to get it scheduled I should sign over rights to insurance. They billed insurance company just under $30000 for one tree already down. No one can believe it cost that much. Still had to get them to come back for stump and large branch and they left many smaller branches and leaves everywhere.