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    Russell K Bass, DDS

    3.0 (6 reviews)
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    North Texas Dental Surgery

    North Texas Dental Surgery

    4.4(23 reviews)
    2.2 mi

    I actually came in from Florida to have an all on four done about 5 years ago from them. My teeth…read morestill look amazing. I go in for my yearly check up religiously to keep them that way and wear a night guard since I grind my teeth. The staff is always amazing and respectful. I checked out and researched several places before deciding on them and I am sure glad that I chose them!!! Highly recommend!!!!!

    I had researched Dr . Choi online and thought he would be great to do my gum grafting. He even had…read morea video with instruction's online that made me feel better about my pick. I had my gum graft done by him in July 2022 and it was the worse decision ever. The cost was outrageous, and then what I was quoted ended up being different. I paid for a retainer I never received, and the instruction's they give post surgery are terrible. I felt like I was just another number in his office and on follow up visits his staff was rather rough taking out my stitches and based on his Blaise attitude when I had my follow ups I could not tell if the procedure went well or not. Now, 3 years later my bottom teeth are moving and look terrible, and I was left with a hole in my lower gums. I was very disappointed with the overall experience and care taken by him and his staff.

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    North Texas Dental Surgery - It's really nice here, but there are a lot of bugs on the floor and it's  dirty and dusty. they need more janitors or something.

    It's really nice here, but there are a lot of bugs on the floor and it's dirty and dusty. they need more janitors or something.

    North Texas Dental Surgery - A lot of dead bugs

    A lot of dead bugs

    North Texas Dental Surgery - Board Certified Specialist Periodontist

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    Board Certified Specialist Periodontist

    Christine J Coke, DDS MD - Waiting patiently for DR Coke!

    Christine J Coke, DDS MD

    3.4(43 reviews)
    6.8 mi

    doctor is great but their billing is not. They did not honor the insurances in network negotiated…read moreprice. They charged me 3059.40 but my explanation of benefits showed that I should have paid $1097.90 per negotiated rate. The billing lady stated that the state of Texas allows them to do so If insurance does not pay part of the bill. They charged my husband $5288 for his procedure. His explanation benefit showed that he should have been billed $401.80 After complaining to my insurance, they refunded $4000 dollars and kept $700 additional dollar. check your explanation of benefit always. You might be overcharged

    I would be doing everyone in the city of Dallas a disservice if I didn't alert you on how…read moreincompetent this doctor's office is. 1.) My appointment was scheduled at 4:00pm, I didn't see Dr. Coke until 5:00pm. When I finally met the physician, she apologized, prescribed me medication for bacteria only and said her office will follow up with me through email and said she would wave my consultation fee since my appointment time was pushed back to closing time. I was rushed out by Ashley and was told to follow up through email since it was closing time. No surgery date. No plan of care. Just out the door around 5:30pm. Waiting wasn't a problem, the lack of communication for surgery date and consultation fee was an issue and it gets worst. 2.) I call the office back for a doctor's note. They had a hard time comprehending why I needed a doctor's note for my employer but I had patience and told them it was requested for me to take paid sick time. So, they send me another patients plan of estimate with their first name, last name, address, and how much their surgery is going to cost. They have sent me another patients information instead of sending me a simple doctors note. I called them back to let them know. They tell me to destroy it. They will send me the doctors note. It gets worse. 3.)I call the office today to pick up medicine prior to surgery. She says: " you pick up medication after surgery not before" so I arrive for my surgery, Im strapped up with tele monitors, oxygen in nose, blood pressure machine hooked and all of a sudden the doctor comes in: We can't do your surgery because of your blood pressure. The medication we prescribed would have helped. ... This is the same exact I office I called hours before to ask about medication. And Ashley told me I had none to pick up.... I spent $100 worth of groceries for wisdom teeth healing, took off a full day of work, my 76 year old Aunt drove an hour from her home to the doctors office to be my driver. All for the doctor to cancel because of her office's incompetence? Save your money. Save your time. Save yourself.

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    Christine J Coke, DDS MD - Christine J. Coke, DDS, MD

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    Christine J. Coke, DDS, MD

    Dallas Center for Oral & Maxillofacial Surgery

    Dallas Center for Oral & Maxillofacial Surgery

    4.6(72 reviews)
    14.6 mi
    Certified professionals
    Committed to quality results

    I do not recommend this office. I called because of the strong Yelp reviews, but unfortunately, my…read moreexperience was the opposite. This was a one-minute phone call, and it was enough to turn me off. I explained that we had already done a consultation with another oral surgeon in Saginaw and were shocked by their request for $2,000 upfront, which is why I was calling around for options. Before I could even explain further, the woman immediately cut in with, "Wisdom teeth removal is $4,000-$6,000," which felt dismissive and rushed. When I asked how that could apply to an insured patient--since in-network providers are limited to insurance-allowed amounts--she clarified that was the cash price, not the insured price. I explained that we have insurance and even dual dental coverage. She then told me they only bill the primary insurance, expect patients to pay the balance up front, and require the patient to file the secondary insurance themselves. While this may be common with some private dental offices in DFW, that doesn't make it reasonable. National dental groups understand how to bill properly by submitting both insurance plans and only collecting what they reasonably expect the final patient balance to be. In our case, that meant going from being asked to pay $2,000 upfront elsewhere to paying $300 upfront, with the expectation that the full amount would likely be refunded once secondary insurance processed. When I declined to continue the conversation, her response was a cold, uninterested "Have a good day." No explanation, no attempt to discuss options, and no effort to retain a potential patient. I never even got to this office's actual pricing because I was being rushed off the phone. For comparison, I contacted Monarch Dental, and the experience was night and day. They reviewed both insurance plans over the phone, gave a clear explanation, and booked my son's surgery in under 48 hours. The surgeon's reviews were excellent, and the process was seamless. We're now booked and moving forward--but this office lost a potential customer due to poor communication and lack of patient care. Final recommendation: if you have secondary insurance or want clear billing and options, proceed with caution here. National dental groups offer a far smoother, more patient-centered experience.

    Dr. Lee and his staff are professional and nice to work with. We felt they were patient and helpful…read moreduring our consultation. Dr. Lee acknowledged our concerns and made sure we were placed in the best hands with an on site anesthesiologist for our daughter's sensitive case. She had several extractions and was taken good care of. Following surgery, I had questions about the medications and they helped me figure out her schedule. This is a very well run business with caring people. My daughter also LOVED the added touch of the prescription ice cream!

    Photos
    Dallas Center for Oral & Maxillofacial Surgery - Dallas Oral Surgery Associates' Consult Appointment Waiting Room and Lobby in Plano, Texas.

    Dallas Oral Surgery Associates' Consult Appointment Waiting Room and Lobby in Plano, Texas.

    Dallas Center for Oral & Maxillofacial Surgery - Dallas Oral Surgery Associates' Consultation Room in Plano, Texas.

    Dallas Oral Surgery Associates' Consultation Room in Plano, Texas.

    Dallas Center for Oral & Maxillofacial Surgery - Dallas Oral Surgery Associates' Records Room in Plano, Texas.

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    Dallas Oral Surgery Associates' Records Room in Plano, Texas.

    Russell K Bass, DDS - oralsurgeons - Updated June 2026

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