I've been seeing Dr. Jeff for decades, and I truly can't imagine going anywhere else. I've had my…read morefair share of complicated dental procedures over the years, including implants and crowns, and he has handled every one with confidence and skill. Even the most involved treatments feel quick and seamless. What I appreciate most is how he stays up to date with the latest advancements in dentistry. I always feel like I'm receiving the best, most current care available. And the entire staff is so welcoming and efficient. Our entire family sees Dr. Jeff, and I'm so grateful for the care he's given us over the years.

Only four year ago I had a front crown replaced. This week it fell off. After a $500 scan his bill…read moreto replace the tooth is close to $8,000. Previous to this he replaced a crown on my lower jaw due to food getting trapped. It is much worse now. Not happy at all.

Before going here, I highly recommend reading the reviews carefully. If you still decide to move…read moreforward, make sure you fully understand what your dental insurance actually covers. This office has you sign paperwork based on what they think your insurance will cover, proceeds with treatment, and then later sends you a bill for anything your insurance did not pay. You end up being responsible for those unexpected charges. In my experience, the office does not take the time to properly verify coverage--especially for procedures that are already in progress. Communication around costs is unclear and can be misleading. On top of that, the office manager is extremely rude, and the staff is not welcoming or friendly, which makes the overall experience even more frustrating. Save yourself the stress and consider going elsewhere. Also, keep in mind that this company operates multiple locations across the island, so your experience may be similar at their other offices as well.

Be aware that you should check the reviews more recent than 3 years ago to determine if you would…read morelike to choose this office. Different owner now. I would say still Five stars for doctors and hygienists. I have been a patient here since the days of the previous owners, Dr. Keller and Dr. Ichiriu, and always appreciated the wonderful teamwork and harmony in every aspect of the practice. Since their retirement and the change in ownership, I've continued to be impressed with the doctors -- they are highly skilled, professional, and use cutting-edge equipment with confidence. However, the front office looks like it has been a consistent struggle since a transition. There has been high staff turnover, frequent mistakes, and multiple cancellations due to hygienist scheduling issues. I've tried to be patient, understanding that changes take time, and they are all sweet and sincere except my most recent experience was very frustrating. When I arrived for a scheduled cleaning, I was told the appointment had been canceled because of their scheduling issue. I had received no call, no voicemail, and no cancellation notice -- only text reminders to confirm the appointment and reminder that it's time to make a new appointment. Instead of offering a sincere apology or acknowledging the inconvenience, the receptionist (Robin) repeatedly insisted they had called me several times ( no history of a single phone call from them on my phone) and simply asked if I wanted to reschedule. It's a shame, because the doctors and hygienists are excellent, but the lack of professionalism and training at the front desk makes the overall experience much less positive than it should be. I truly hope they can address these issues, as the clinical side of the practice deserves better support.

Dr. Hayashi is truly the best! I absolutely love him and will continue to see him no matter how far…read morethe drive. I've been his patient for over a decade, making him by far the longest medical relationship I've had. I've always said that if life ever took either of us away from beautiful Hawai'i, he'd be the doctor I'd miss the most. The level of care he provides is extraordinary, and it was evident from my very first visit. His genuine concern and dedication to his patients are truly one-of-a-kind. As someone with a dental phobia and a history of medical trauma, I've always dreaded dental appointments. But Dr. Hayashi has completely changed that for me and each encounter leaves me feeling grateful to have him on my healthcare team. His commitment to patient well-being and his accountability in fostering a better community is exceptional. Over the years, he's been a part of some major changes in my life, and I feel a special kinship with him. We've made incredible progress in my dental journey, and I'm proud of the place we've gotten to together. I'd also like to recognize the amazing front office team--Kerrie, Abi , and the other staff member (whose name I didn't catch). They play such an essential role in keeping everything running smoothly, and I'm always thankful for their friendly and efficient service. Dental assistant Ashlee deserves special mention as well. Her kindness and lively personality make the appointment feel so much more pleasant. Every office needs someone like Ashlee! Although I haven't met the other dentists at the office yet, I'm confident they're excellent. Aloha Family Dentistry is located on the 3rd floor of the American Savings Bank building at the corner of Kahuhipa St. and Kamehameha Hwy in Kāne`ohe. They offer convenient parking entrances on both Kahuhipa St. and Kamehameha Hwy, with wheelchair-accessible parking and building entrances on both levels. Choose Aloha Family Dentistry and you'll be on your way to an even more beautiful smile and healthier you!

My first visit today I was very disappointed, they are not very accommodating when it comes to…read moreschedule one lady at the front was rude and what surprised me there is a $50 cancelling fee before 48 hours never heard of that my dentist at Kailua accommodate me even on Saturday and the staff are supper polite why should I switch , the only reason I tried them because a friend recommended them highly but sorry there is a lot of good one out there they are not ER doctors they are dentist and the main thing to me to be flexibility and polite i am a System Engineer I work at the airport I have busy schedule. Sorry but not going back there again

Super friendly and caring dentist. Easy and quick scheduling. Looking forward to my next cleaning!…read moreMahalo.

Absolutely wonderful. I've been seeing Doctor K for years and he is absolutely phenomenal. He's…read morealways taken my tooth emergencies seriously and I could not ask for a better bed side manner. I'm so grateful for him

Dr. Kim is a skilled dentist and excellent in his explanations on what a patient can expect, of…read morewhom I am one. Also, a big hug to the people in the office who keep things running smoothly. Thank you guys! George Groves

This summer, while my 19 yr old was home from college, I had set her up for a dental appointment…read morewith Dr. Russell Kim for a cleaning & check-up. She was DREADING it. She haaated going to the dentist since she had a horrible experience when she was 4 years old (with a dentist we "lovingly" called Dr. Ouch instead of Dr. Uch). Anyhow, she went in to see Dr. Russell, and was so happy with her experience - she had to call me to rave about him and his staff! She said she'd ONLY go to Dr. Russell, period. Yay! Thank you, Dr. Russell.

Went for a cleaning and was surprised to be greeted by a "lady in a box", automated check in…read more This was unexpected and not a good experience. Everyone in the waiting room was privy to our conversation, there was no confidentiality. She brought up sensitive personal information on the screen (which was good sized), asked me to verify the information. I wasn't expecting this so of course, could not find my reading glasses to review this on line document. I just said it was fine so I could get out of the queue. I miss seeing the check in staff that is so friendly and personally greats me and makes me feel welcomed. This experience was impersonal and I felt that my personal information was at risk for being compromised. If this is the new "normal" for HFDC I may consider changing to a PPO dental plan so I can choose to go where I am welcomed by a real person.

My wife was a patient here once and liked it enough, but they messed up her return appointment…read moreschedule and wouldn't work with her on a new date. They just kept saying try again next week to see if there is anything open, until they stopped answering all together. I went in to the office this morning to try to schedule an appointment in person. I walked in the open door at 8 am right when they opened. There were two people sitting at the front desk checking one person in, but I had to talk to someone on a tv screen like a robotic gate keeper. Just as I was trying to explain to the TV person that I wanted to schedule an appointment one of the people from the front desk physically shoed me away. They said they were going to have a one hour meeting and I had to come back after. First of all, I wouldn't be here if you would answer your phone! And what's with the tv lady? And why are you having an all staff meeting during business hours and turning customers away? I feel unimportant and unwanted.

TLDR: Tooth cracked and infected with no way to salvage it. Total ~4 months between oral surgery…read moreand regular dentist, now I have my new fake implanted tooth! PAIN FREE under local anesthesia. COST: With my dental insurance for EVERYTHING was about ~$2200-2400 (forgot the exact amount) for doctor kitamura's portion (extraction and screw implant) , and another $1500-$2000 for my regular dentist (the crown) portion. too lazy to look back at my statements Disclaimer: This is only MY OWN experience and situation. Everyone's case will probably be different. CONSULT WITH UR surgeon/DENTIST!! HISTORY: My gum was frequently getting painful, red, swollen. Finally went to dentist, got an X-ray where they said my tooth was cracked at the root, causing infection literally almost to the point of periodontal disease. Hoping I could save my tooth I went to a root canal specialist where they told me I had no other choice but to extract whole tooth and get implant. Started googling the process and ofc getting mixed experience, some in particular saying they had to get general anesthesia cause they can't handle pain so they recommend getting put to sleep. EXTRACTION/PARKING: Free public parking for his pearl ridge & windward location! Absolutely no issues. Met with Dr. Kitamura. My main concern was pain. Told him I have a very low pain threshold. Dr kindly reassured me that patients generally feel little to no pain, just mostly pressure. Answered all my questions and literally my whole process was pain free (just pressure like he said) and I only did local anesthesia cause general would be more costly. I only took 500mg Tylenol once after the procedure cause I was worried, but literally had NO PAIN. Side note: I do recommend bringing a list of questions and WRITE THEM DOWN, because doctors will sometimes ask "do you have any questions?" And u won't have them at the moment but they come to you as soon as u get home. A week later went for my check up, then another check up for my final assessment. Thankfully my implant was good but just not fun living with a gap in my mouth for months. Overall I would most definitely recommend oral surgery with doctor kitamura! Office staff was nice as well! It was DEFINITELY a very costly procedure for me but I learned now how important oral health is and prayyyyyyy I will never have to go through this again.

I received a referral from my dentist and called to schedule an appointment. The earliest available…read moreconsultation time is 1pm, which I believe is quite late--especially for early risers who prefer to avoid traffic. Of course, they prioritize paying clients.

Friendly and professional staff. Dr. Chang is great. I would recommend him as dentist.read more

Friendly, helpful and caring staff. They're all so pleasant…read moreto speak with, schedule appointments, call reminders about upcoming appointments, etc.

As I mentioned previously, I had three implants done at Koolau Dentistry and they were amazing!…read moreTheir front desk, dental assistant and all my doctors are wonderful and compassionate people! I highly recommend them for your dental needs! They are the best!!!

John Oka has been my go to for many years. I have had phenomenal services provided. Must have a…read moreDental Professional.

As a kid, I never looked forward to seeing a dentist. As an adult, different story. The team at Oka…read moreFamily Denistry are awesome. Friendly, respectful, competent, comfortable, educational, and overall great experience every time I go. I have nothing but good things to say. This last visit as I sat in my chair for a cleaning and exam, I noticed how jovial every cubicle in that office was, nothing but smiles and laughter. I love Dr Oka and the entire Team