I've never dealt with a more difficult company to do business with. It was by far the worst online…read moreexperience I've had as a consumer. I attempted to purchase an air cleaner for my Yamaha Stryker. At the initial onset of finding SS Customs, I was extremely happy because its difficult to find unique aftermarket parts for my bike. I called to Shane to discuss the product i was interested in then I submitted my order via SS Custom's poorly designed site, which primarily consists of unsecured free form text boxes. I received an email from Shane notifying me that my order was canceled because my credit card billing address did not match my mailing address and the processor he uses doesn't allow that. I explained to him that I have two places of residence and then he said the IP address for the CPU that I placed my order from did not match my shipping address because I was at my other address at the time. Unfortunately Shane doesn't understand that the IP address is tied to the server not the physical location of the CPU and since I placed the order from my work CPU, it showed the location of the server. I called SS Customs to try work through the ordering issues but found Shane to be rude and unreasonable. I shop online regularly and I've never had any challenges ordering from any site from Amazon to Low & Mean or other local businesses. My advice to Shane is to get PayPal where the payers info is already verified. Avoid this place! I can't recommend SS Customs.

I've made several purchases from SS Custom Cycle and I'm extremely pleased with the service,…read morequality and pricing. I found Shane to be very knowledgeable and helpful with several questions I had concerning installation on some issues I've had with my motorcycle. I placed another order this Monday and the items are to arrive on Thursday according to the tracking information that SS emailed me - just three days to Boca Raton, FL, so I think they shipped out the same day! I am eyeing several more custom products and would not hesitate to make a purchase from SS Custom Cycle. I am very active on the Yamaha Star Bolt Forum, and SS is always getting great reviews and seems to be a favorite for custom as well as stock parts. Dave B.

my husband brought his motorcycle to get two new tires and when we picked it up the front tire went…read moreflat on his way home and wobbled he almost got into an accident on the highway they said it was probably a nail there is no nail we took it back he said he new exactly why it lost air charged us again even though the tire installation was not performed correctly. The issues started immediately after the service, including a front-end wobble and when he took the bike home the back tire is lost air. This is a safety concern and all they want is money no responsibility for anything .

Chris and the gang always take care of me whether I am there for sales or service. I got my Bad Boy…read moremower serviced today not the results I wanted with the diag. but they were informative in their explanation, and I got my machine fixed. thanks Dave D

I had just went to a nearby scooter repair place and they told me instead of spending $200. I…read moreshould just trash my scooter. I was about to take the bus to a place on Delancey and came across this place. I walked and right away Michael hopped over to my scooter and immediately assessed the tires gave me prices and told me he could fix my problem and return in two hours. This was the solution I wanted along with outstanding service and attention!!! YELP DOES NOT PROVIDE THE APPROPRIATE CATEGORIES FOR THIS BUSINESS: they do scooter repair, and sales of various 2 wheel bikes including motorcycle and high powered scooters

John ported my 1000cc Polaris Sportsman head, installed aftermarket springs and retainers, and did…read morea valve job. He did a fantastic job. He's been working on two and four wheel machines for several decades and has acquired a wealth of knowledge. If your shocks need rebuilding or tuning, he's definitely the fella to see.

John knows his stuff. friendly, fast, and professional. always got me out of a jam!! I had a lot of…read moreengine work on my old 3-wheelers.

A rude worker named "Jeremy" very tall , goatee & gray hair .. guess he doesn't care to sell any…read moreproducts .. 2nd day in a row I was treated like shit & "Jeremy" was zero help & have smart comments about choosing helmets .. the guy should be doing Uber eats where he doesn't need to speak to anybody .. cycle gear lost a good customer , went there to buy 2 helmets so they lost out on over $600.00 as well ... get better employees that actually want to work & help customers & not just stand in a store all day not helping.

The salesman at this location was very knowledgeable on everything in the store. He gave me great…read morerecommendations on clothing, gloves, helmets, etc. I do not live in NJ, but I will be visiting this store again.

Nate's the best! Helped me set up my helmet intercom system. It works great. Everything's actually…read morewhere it should be now.

Associate I worked with to pick out gear to renter the sport was knowledgeable and friendly and…read moretook the time to help me even when the store got busier. My only complaint is the lack of options for shorter riders in store to try on but the associate was able to order me some gear in the appropriate size to try. If you're in the area (or not) this store is worth the trip if you need to find gear for any season.

Solid new option for NYC motorcycle maintenance, repair and upgrades. CycleLove is a 40 min/$10…read moreMetroNorth Hudson line ride from Grand Central and the shop is a 3 min walk from the Hastings station. The bike shop is under an auto shop/state inspection garage (you can get your state inspection sticker added to service appt) on the corner of Washington & Warburton. About as easy as the Manhattan-Brooklyn ride with little traffic and a much nicer ride along the river. John was responsive on email and got me estimates within a day. Got new tires, fork seals, oil and brake fluid, chain and sprockets. Asked about major bearing clean/lube (headstock, swingarm, hubs) but John put the bike up and reported no play, noise or stiction. On the other hand although my tires had some tread left he caught some early warnings of dry rot. State inspection sticker was added on. Rates are fair, parts and tires shipped overnight and he stuck to the schedule and estimate. CC payment easy through a link in the estimate email. Seems to know Triumphs well, saw Japanese and Euro bikes in the shop. Happy with the service and quality of work at CycleLove.

Most of my reviews are on restaurants but I had to say something about this shop. I love my bike…read more ... and so finding a place you trust can be difficult. This time it wasn't. Small shop that's big on communication and transparency. John is a super chill mechanic who is responsive, honest and efficient. Slip on and regular maintenance job was done right for a fair price and no pretense. John's mellowed out demeanor makes it stress-free ... a real testament to the art and zen of motorcycle maintenance. Will be back for sure.