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    Rusty's Auto Service Inc

    5.0 (4 reviews)

    Services - Rusty's Auto Service Inc

    Routine automotive maintenance

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    3 years ago

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    4 years ago

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    4 years ago

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    13 years ago

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    T & J's Auto Repair

    T & J's Auto Repair

    (53 reviews)

    Tony and Jim have a customer for life!! Honest, clear and transparent. I have a Chevy Volt that…read moreneeded some work done on it. Jim trouble shot the issue, found the issue, and gave me the easiest and most cost effective solution. I was fully informed, and felt confident in their advice, and got my car back in no time. It feels great having a good, reliable and honest car mechanic that I can rely on. Highly recommend!

    Thank you Tony and Jim from the bottom of my heart. You guys are awesome. An hour and a half from…read moremy hotel the coolant light came on. I pulled over and liquid was spraying everywhere over the engine. I added water, said a prayer, and endured a white knuckle ride along steep mountain roads with nowhere to pull over and no cell service. Thankfully I made it to the hotel in Gatlinburg where the rest of the coolant poured out of the car into the parking lot. I called Tony the next morning after checking out their reviews and he told me to drop the car off which I did at 10 AM. A few how hours later he had it diagnosed as a burned hole in a coolant hose caused by rubbing against the radiator due to poor design. I authorized fixing it and by 2 o'clock he had me back on the road for an extremely fair price. You do not want to pay dealer prices and these guys are very reasonable. I worked in a mechanics shop for 20 years so I know honest mechanics and Tony and Jim are it. If you have a problem with your vehicle in Pigeon Forge, Gatlinburg, and Sevierville take it here. These are the guys to go to. I couldn't be happier. PS. Made it back to Florida after driving straight through for 12 hours with no problems. Thanks again guys.

    Rowe Roadside

    Rowe Roadside

    (3 reviews)

    On Memorial day, my wife, daughter and granddaughter took a trip to Dollywood from Asheville, NC…read more On the way home, they experienced a flat tire and made it into the parking lot, in front of Bush Visitor Center and Cafe, (around 9:00PM). Kind of out there in the middle of very little traffic activity. I was in Asheville 75 miles away. Our AAA NC couldn't seem to help, (Guess what I ain't renewing.... :) ), when it seemed that all she needed was a patch and a refill. After calling everyone that google was spitting up, (and almost getting scammed by a firm in NJ out of $255.00. .) we wasted 3.5 hours, calling , I felt like we had running out of options, and my wife was going to walk 7 miles to a gas station that was hopefully open 24/7 for a can of fix a flat, I tried the google search for local roadside assistance one more time. Rowe Towing finally showed up on the list. After calling, Carter and Joe were there in less than 25 minutes, They bent heaven and earth to get my family home, that late at night, with flood warnings and torrential rain coming and going. Carter and Joe are an absolute Godsend in a horribly stressful situation, and I'm eternally grateful for them. Incredibly professional, kind, and very helpful. I'd recommend these folks anytime anywhere! The tire puncture(s), were a bit more complicated than a simple nail, and God bless them, they did everything they could to get my family safely on the road, including going to Sevierville at 2:00 in the morning for a tire for our wounded vehicle. You guys are forever in my debt! Google needs to put them on the top of the list when you search for Dandridge TN roadside repair! Well worth the price, which was very reasonable for the service delivered.

    We broke down in one of the worst possible spots--deep in a remote area of the Smoky Mountains--and…read moreRoew's Roadside was an absolute lifesaver. Carter got a tow to us quickly, stayed in communication the entire time, and made a really stressful situation feel a lot more manageable. Professional, kind, and incredibly reliable--if you ever find yourself in a bind out there, he is the person you want helping you. We're so grateful for Carter at Roews Roadside!

    Jim's Automotive

    Jim's Automotive

    (21 reviews)

    Driving I-40 on a Friday afternoon and noticed coolant gage issue. Found Advance Auto on the…read morenearest exit (Kodak) and they did diagnostic and found thermostat needed replacing. They sent us over to Jim's with thermostat in hand and at 4:30 they said give us a few minutes and we will work you in. They fixed us right up and we are back on the road an hour later! Thanks so much for taking care of us! We are so thankful! Chris & Sue Banning, White House TN.

    I am a resident of Kodak and needed work done on my 2006 F-150. Was having torque converter shudder…read moreand needed it replaced. I frequent the convenience center in Kodak and couldn't help but notice a huge sign advertising Jim's Automotive. I called Jim and he stated that he did that type of work (I've always supported local small business) so I booked the job with him. Now please understand that I am ASE CERTIFIED Technician with 40yrs experience. I booked this job with Jim as I am new to the area and do not have a lift available to me to do this job. The work was done on 5-1-26 On 5-26-26 my truck suddenly began to shake at high speeds and shudder at low speeds. This is text book tell tail sign of a torque converter pump fins falling apart. Upon speaking with (what I would imagine) be Jim's service writer it was confirmed to me that they used a remanufactured torque converter. These used parts have a 30% failure rate. From 2017 thru 2022 I was the Mgr of A Oreilly Auto Parts store 5227 in Miami Florida and never recommended any reman part to a professional shop due to their failure rate, this being a starter, alternator, a/c compressor and least off all a torque converter. The difference in price is minimal but the quality is monumental. Shame on me for not seeing any ASE signage and not following what I preach. Only allow fellow ASE Certified technicians work on my vehicles. Jim gave me a total BS story that what I was feeling was a misfire from the motor. He stated the the torque converter showed no sign of failure and would not be honoring the warranty. This is typical shade tree mechanic excuse. Do not recommend this place for any type of serious work. If you need any type of serious work done on your vehicle go to Ricks in downtown Sevierville.

    Rusty's Auto Service Inc - autorepair - Updated June 2026

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