I called Rob to help diagnose a plumbing problem I was having. I had called a different plumber…read morefirst, and although they did fix a component of the problem, they were unable to identify the cause without opening up more walls. The first plumber was younger and less experienced. Rob knew immediately what the cause was and offered honest advice on what could be done. I should have called Rob first. I highly recommend!

Robert was great to work with on this project. Friendly and keeps you up to date on what he's…read moredoing/needs to be done. He was willing to investigate another issue I have, and I'll be scheduling time with him on that job in the future.

I am a single woman.Now that being said, Mitchell had fair pricing. He did not add to the price on…read morethe tail end. He is personable and kind! It was an absolute pleasure to work with him! I will use him on future projects and already recommend him to my sister, who needs work done!

Quick response. Friendly. Good work. Reasonable fees for a great job. I would recommend him without…read morereservations

Hired them to put mini splits in & I would highly recommend them! Diana was great for any questions…read moreI had & her communications skills were top notch. Everyone I dealt with was friendly. The work crew was very efficient. They had great ratings when I was looking for someone to install mini splits & I'm very glad I chose them.

From the owner: LaCroix Heating and Cooling, Inc provides installation and replacement services for central heat…read morepumps, ductless mini splits, central AC systems, gas furnaces, and boilers for all of Massachusetts.

We bought our house a year ago. Central Mass Oil installed a new furnace two months before we…read moremoved in. We needed repairs to the new furnace twice in the first year we lived here. One of the times they did repairs, they missed the actual problem which caused the damage to the furnace. One year later, another company discovered the same problem and fixed it correctly. CMO claimed the furnace was no longer under warranty but I don't think they actually cared to check. We also needed some other minor work done on our oil tank. They claimed we needed a whole new tank, new lines, and quoted us about $3500 - then refused to give us oil unless we did the work. It feels like extortion. I would steer clear of central mass oil!

I feel like I got worked. Guy came and gave me an estimat. Aftee being quoted 1400 and informed…read morethey would only perform work if it can be 100% payment same day I told them they would have to come back because I couldn't pay that much today. They clcharged me $156 just for the estimate and went to sit in there truck. Still parked in my yard I ran out til tell them I was able to transfer money and I could pay it all today. so they come back in and do the work then tell me it's actually gonna be $1830 and the 156 did not count toward it so that 1400 dollar was actually 1956 estimate and was now due. I paid it because I had no choice. That is entrapment and absolute BS I paid it because I had no choice but I feel stoLen from. I do not trust this company they have low integrity and I will never use them again.

If I could give Landry Mechanical 10 stars I would have. Always great service at a great price…read more Jose and Jack came by today and did the annual water heater flush. Also, they took time to answer my questions as all their technicians do when the job was completed. Thanks for all you guys do :)

If I could give a rating higher than 5 stars, I would! Working with Landry to get mini splits…read moreinstalled in my home has been such a smooth process from start to finish! Tim L came out and answered all my questions and was knowledgeable and provided top tier customer service. Patrick and his team handled the instal and again provided top tier customer service and went above and beyond to ensure everything went as expected! Chose Landry and you won't be disappointed!

Good local company to do business with! They have serviced…read moreour heating system as well, they installed Mitsubishi Mini splits for AC.

Always had pleasant experiences with sentry oil. The prices are reasonable and the customer service…read moreis top notch.

My hydronic baseboard furnace's pressure reducing valve sprang a leak and Danny got me an…read moreappointment within 2 days. He was able to finish the job within 90 minutes when he came. Great service and friendly guy.

From the owner: B&S Comfort Solutions, LLC is the best HVAC company for homes and businesses in Worcester County,…read moreMA. Keep your indoor climate perfectly comfortable year-round with our full line of heating and cooling services. From emergency AC repair during summer heatwaves to expert mini split repair and comprehensive heat pump repair, our skilled team is ready to respond fast. As a trusted heating company, we deliver high-quality tune-ups, maintenance, and full replacement installations backed by transparent pricing and top-tier customer service. Count on us for long-lasting solutions, peak energy efficiency, and reliable comfort in every season. Count on B&S Comfort Solutions for expert care today!

I had a specialized HVAC system custom designed and installed by RJ. McDonald in Barre, MA in 2023…read moreat a cost over $18,000. Overall, I was satisfied with the installation, aside from a few configuration changes they made that didn't match how my previous system's backup switch operated. While it took some getting used to, it wasn't a major issue, and I was otherwise happy with the system. Last night, my system developed what appeared to be a minor ignition issue. I called the company's after-hours service line and left a message. Robin, the on-call representative, returned my call promptly, which I appreciated. Unfortunately, the conversation quickly became disappointing. Before I could fully explain the problem, I was interrupted and told that the company showed I had not purchased propane from them within the past year. I was then informed that, despite spending thousands of dollars on a custom system they designed and installed, they would not service it unless I was buying propane from them. What was most frustrating was not just the policy itself, but the way it was communicated. The tone came across as annoyed and condescending, making me feel like my business and prior investment meant very little. When you spend over $18,000 with a company for a specialized heating system, you reasonably expect that they will at least provide service or support when an issue arises. If this is RJ. McDonald's policy, it should be made very clear before customers invest in one of their systems. I understand businesses can prioritize customers in different ways, but refusing to service equipment they installed simply because I purchase propane elsewhere is disappointing and, in my opinion, poor customer service. Based on this experience, I would encourage anyone considering a custom HVAC installation to ask detailed questions about future service policies before signing a contract.

Ran out of propane again and getting close to out of oil, what is with this company, this makes…read morethe 3rd time. Bad service bad company

I called Justin on Super Bowl Sunday and he was a life saver. He was at my place in under an hour,…read morevery knowledgeable (was able to diagnose the problem immediately), fixed it and had other suggestions as well. I would definitely recommend using him and calling him even if you'd already gotten a first opinion. His rates are excellent and he is very honest and just great to work with.

Great service! I…read morecalled on a whim one morning and left a message. My call was returned promptly in about 5 minutes by Justin, the owner. He then made it to my house to service my heating system in a half of an hour! When he arrived he was friendly and professional. He was able to troubleshoot the issue right away. We had a bad blower motor, but he already had the brand new parts in his van. In a little under an hour he was able to finish the job and restore heat to my house! My roommates and I are happy, I would highly recommend anyone in the area to give Justin a call for their HVAC needs.