Cancel

    Open app

    Search

    Central Mass Oil Inc

    2.8 (5 reviews)
    Open 7:00 am - 4:30 pm

    Services - Central Mass Oil Inc

    Central Mass Oil Inc Photos

    You might also consider

    Recommended Reviews - Central Mass Oil Inc

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of M H.
    11
    37
    4

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    Ask the Community - Central Mass Oil Inc

    You might also consider

    Verify this business for free

    People searched for Heating & Air Conditioning/HVAC 2,311 times last month within 25 miles of this business.

    Verify this business

    R J McDonald, Inc - stand-by generator install

    R J McDonald, Inc

    (9 reviews)

    I had a specialized HVAC system custom designed and installed by RJ. McDonald in Barre, MA in 2023…read moreat a cost over $18,000. Overall, I was satisfied with the installation, aside from a few configuration changes they made that didn't match how my previous system's backup switch operated. While it took some getting used to, it wasn't a major issue, and I was otherwise happy with the system. Last night, my system developed what appeared to be a minor ignition issue. I called the company's after-hours service line and left a message. Robin, the on-call representative, returned my call promptly, which I appreciated. Unfortunately, the conversation quickly became disappointing. Before I could fully explain the problem, I was interrupted and told that the company showed I had not purchased propane from them within the past year. I was then informed that, despite spending thousands of dollars on a custom system they designed and installed, they would not service it unless I was buying propane from them. What was most frustrating was not just the policy itself, but the way it was communicated. The tone came across as annoyed and condescending, making me feel like my business and prior investment meant very little. When you spend over $18,000 with a company for a specialized heating system, you reasonably expect that they will at least provide service or support when an issue arises. If this is RJ. McDonald's policy, it should be made very clear before customers invest in one of their systems. I understand businesses can prioritize customers in different ways, but refusing to service equipment they installed simply because I purchase propane elsewhere is disappointing and, in my opinion, poor customer service. Based on this experience, I would encourage anyone considering a custom HVAC installation to ask detailed questions about future service policies before signing a contract.

    Ran out of propane again and getting close to out of oil, what is with this company, this makes…read morethe 3rd time. Bad service bad company

    Central Mass Oil Inc - hvac - Updated September 2026

    Loading...
    Loading...
    Loading...