What a bad experience!! I had an abscessed tooth with a lot of infection. We scheduled an…read moreappointment to pull the tooth in 2 days and he was to call in antibiotics for me. I already was feeling sick from the infection. My husband waited at Walmart till the pharmacy closed and Dr Tran never sent in the prescription! I called the office 1st thing in the morning and found out he forgot!!!! REALLY? I went to another dentist I was so angry. When I called to cancel my appt he answered and denied that he didn't send it in until the next day. Dang what a lie! Staff is amazing!

If you don't have perfect teeth dentist treats patient without much care or concern. Don't get the…read morebest work done. Definitely not careful or attention to details. I have medical issues that reflect in my teeth having problems yet he acts like I purposefully let my perfect teeth go to shite & he behaves as if I don't deserve his time even though I pay cash & it's cost me over $15,000 within a couple years. I'm left with 14 teeth all of which look horrible, out of alignment with no solutions discussed. Refuses to give a referral to a surgeon until he does all the work he wants to do sucking me dry of funds. While I wait for an opening to get work done. Who can drop $3,000 each visit? My cards are feeling the pressure & he has ruined my once pretty smile. I'm embarrassed & ashamed so his treatment of me has succeeded. The despise of dentists is earned. If they want people to like going to the dentist treat them better & put the concerns of the patient first not just the want of money. Overpriced doesn't even adequately describe dentists. The supplies can't cost much & the 10-15 minutes of work put in doesn't warrant $3000, certainly not unfairly judged all of it is earned by him. I'm need a new dentist please help send me a message of who is gentle, attentive, perfectionist to details with a desire to give the best smile possible, solutions not problems.

I've been here several times and have spent a couple of thousand dollars on various products and…read moreprocedures. Overall, my experiences initially were very positive--the staff has always been friendly, and the services started out great. My most recent service was a laser treatment (similar to IPL but more advanced) intended to treat dark spots, which cost around $600. During the treatment, my entire face was treated except for the high cheekbone area beneath my eyes, which unfortunately is where my darkest spots are. At my follow-up appointment, I pointed this out and was told that the area had been missed because the eye covers blocked it. I was advised to schedule another appointment to treat those spots, at an additional cost of $10 per zap. While it was frustrating that this wasn't addressed during the original treatment--especially given the cost--I agreed to book another appointment to have the areas treated. When I arrived for that appointment, I was informed that one of the spots would need to be reviewed by a doctor before they could proceed. This was surprising, as I've been in approximately five times, had multiple face scans, and discussed my dark spots in detail on several occasions. At no point prior to this visit was it mentioned that a doctor's review would be required--particularly before scheduling an appointment that was specifically meant to address that spot. The overall impression I was left with is that unless you are booking a higher-priced treatment, your time and concerns are not a priority. While I absolutely respect referring a client to a specialist when medically appropriate, it was disappointing that this requirement was only raised once I arrived for an appointment where the total charge would have been minimal. Unfortunately, this resulted in wasted time and left me questioning the consistency of care.

I cannot say enough amazing things about my experience getting chemical peels here! From the moment…read moreI walked in, I felt completely comfortable and taken care of. The staff is knowledgeable, professional, and truly passionate about skincare. Before starting my treatments, they thoroughly explained the process, what to expect during healing, and customized the peel specifically for my skin goals. I appreciated how they focused on both results and safety. After a series of chemical peels, my skin looks brighter, smoother, and more even than it has in years. My texture has improved so much, dark spots have faded, and I'm constantly getting compliments on how healthy and glowy my skin looks. The downtime was exactly as described, and I felt supported the entire time. If you've been considering chemical peels but feel nervous, this is your sign to book it. I'm beyond happy with my results and will absolutely continue coming back. Highly recommend!

While I do not have any issues with the dental work done here, their cancellation and charge policy…read moreis horrendous. I received a call on Monday stating that I had missed my appointment and I explained that this was due to my dog being in the hospital and was unable to make the appointment. They stated they understood and that I probably wouldn't be charged the $60 for the missed appointment. The next day I receive a call stating that I still have to pay the fee, but I had a $20 credit (which I did not know about) so I only owed $40. I stated that I would not be paying anything and that my dog is STILL in the hospital. She transferred me to her office manager and I explained the same thing. Life happens, and when there is an EMERGENCY the last thing you are thinking of is your dentist appointment. The office manager was rude, condescending and told me they are running a business. I offered my dogs medical records and she still would not budge. She also told me that because I missed an appointment in Dec 2024 I had a "history" of missing appointments. Then when I became upset she kept saying "wow, wow, wow" and then HUNG UP ON ME. I will never again do business with this practice. One question to Whiting... when were you going to share that you had $20 owed to me?

Been here twice now since moving to Ridgecrest. Once for a cleaning and once for a filling. The doc…read moreis great and patient especially for someone who has some white coat syndrome. I've never had issues with my appointment starting unreasonable late. Only thing is that it's hard to get scheduled because Ridgecrest is a small town with limited medical resources.

Great experience!! As soon as i walked in for my consultation i was treated like family. Vanessa…read morethe front desk gal is so sweet, and really makes you feel welcome. Erin is knowledgeable and honest. I went in for one procedure and she suggested a better alternative that would get me the result i was looking for and she was right. I am thoroughly pleased.

Lovely people, super helpful and explained everything throughly. Also the best prices in townread more

The doctor was excellent. But the people you have to deal with, setting up appointments and…read moreordering glasses, treat you like you are second-class citizens. All of them are very insulting. I will never go there again.

This place is just as bad as Walmart optometry. Impossible to get anything ordered if you have a jobread more

The problem with this practice is that, instead of making more time for patients to have a dialogue…read morewith the doctors, they mostly discourage dialogue. This allows them to see many more patients. However, the so-called "soft skills" (eye contact, making time for communication, bedside manner) are part of the healing process.

Since the last review was 2015, I thought I'd relate my recent experience: I injured my hand in a…read morefall and was referred to VOI. I don't think I could have asked for a better experience. Doctor Taylor was engaged, explained the injury and what I needed to do to regain mobility in my hand. The nursing staff was very supportive & I felt like I was in good hands. On follow-up I met with Jonathan & he was also superb. Asked questions, and made a number of suggestions that I think will be very useful. Jonathan thought to ask about other potential injuries from the fall to look out for - I'd banged my knee pretty hard, but it had been kinda neglected. Good experience all around (except for the accident part).

Have gotten worse every visit. Went from having a beautiful smile to 9 teeth removed the others…read moremade to look like a hillbilly with poor fillings techniques. Missed cavities that were very visible. Spent over $10k for partial dentures that don't fit look like Halloween teeth a design I've never seen before they look like they aren't finished. Reason I went back is they had an opening when I was in an emergency with puss shooting out of my gums when pressed it was something out of a horror show. Now two years later with only 14 teeth left I'm through! I give up! They just lost their cash cow. I expected better. Anyone who knows a fantastic dentist in Ridgecrest that can prescribed anxiety meds & are gentle please message me. I just want my smile back & a Dr that will communicate with me giving options that will help not just fill their pockets.

Care quality is excellent, great quick checkup's with full details of procedures and how they work…read more I needed an emergency tooth replacement and they got me in asap only a couple days wait. The work was superior and my healthcare AETNA paid for it all great service and nice office staff leaves you with a 1000% happy smile