The folks were friendly enough. I came here as I was going to purchase a trailer and needed a brake controller. They gave me a few options. The staff were friendly and seemed knowledgable and had the parts on hand. Unfortunately, when I looked into it further, they charged me two times what I could've paid on Amazon, which was incredibly disappointing. I also ask if the harness that was plug and play for my truck was in there or if I could purchase it. They told me everything was included. What was included was the wiring to splice into a wiring harness, not the actual plug my truck was already wired with and I knew existed. I then had to order the "plug and play" harness and wait several more days. Overall, the staff was friendly. There's a wide selection of trailer supplies. The value is terrible and I'd check online before spending money here. read more

I drove out to their location from Vista to purchase a very specific switch that raises The roof of my pop-up tent camper. It turned out not to be the correct switch that he thought would work. It didn't. When I called him, The owner refunded my money in the hopes that I would return the switch to him, which I did, by mail. That was nice of him. read more

Went over to RV Trailer Supply on the recommendation of La Mesa RV because I needed to replace the vent covers on my trailer (and LM RV offered that they didn't have retail sales and would have to order; thanks to them for hooking me up). Walked in, vents in hand and asked for help at the counter. Guy takes one look goes over and grabs the 3 new cover I'll need, explains how to put them on and I'm in and out in 10 minutes. Great service noted. Thanks RV Trailer Supply. (Side note I took in vents to Camping World on Johnson and no one could be bothered to help me...I sat there for about 15 minutes on the floor opening all the boxes trying to figure it out...at least 2 people knew I was there shopping but couldn't find a minute to help.) Go to RV Trailer Supply! read more

Excellent customer service, most the time they have all parts and materials needed to repair our customer's recreational vehicles, and those that they don't have in stock...either they order them for us or tell us where we can get them fast. This business has been key of success for our own business, we highly depend on them. There are many other vendors in San Diego, but they are definitely our preferred one. We highly recommend them. Thank you, Karla A. read more

They seem to always have the odd part and maintenance items we need. Very friendly and knowledgeable staff and well stocked store. Highly recommended rv store in San Diego County. read more

This place is pretty cool, and the staff is great. I was having a hard time finding crank handles for my 42 year old trailer windows. They had them right on the shelf!! read more

RV Trailer Supply - E new handle! Looks like the original. - Appliances & Repair Near Me - El Cajon, California

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The inventory here is not bad. If you have any "technical" questions about any of the products they have, don't expect much. The two times I've been here, basic questions are often met with "that's too technical for me." So, despite working at an RV Trailer Supply business, I would set your expectations low on getting good quality advice or recommendations on what to use for your various applications and projects. Two different trips and both felt like I was a slight inconvenience, even when the store was completely empty. Like a rushed feeling, instead of someone that's there for the customer. I would say that this place does have above average number of products versus other stores like this in the county. read more

As soon as I walked in I was greeted by a friendly employee. I walked right up and showed him the part I needed for my trailer hitch he was able to get it for me it came as a kit. It was mispriced on the kitty so he gave me a discount to get as close to what the price was on the kit. Friendly service gave me exactly what I was looking for read more

Very helpful and friendly! Dropped in with various needs and walked out totally ready to hit the road.

On Saturday September 10th at 3:50 PM I took a part back to RV Trailer Supplies in El Cajon on Broadway. There were several different varieties that I could have chosen from but the manager had such a bad attitude about me bringing a part back for exchange that he just decided to say no we have nothing that will work for that, that's it, that's the only thing we have. He told his workers to just give my money back to me and that's all. Then he walked away with disgust on his face. I would sell my motor home if he was the only person that I could deal with. What a totally unprofessional butthole he is. read more

RV Trailer Supply does NOT stand by their products. I bought a sewer hose on 10/15/22 and it started leaking from a small tear only 2 weeks later. I only used it twice. Went back with my receipt and they refused to exchange it or refund. They thought they were going above and beyond by giving me the phone number of the manufacturer. I recently moved to El Cajon and have bought quite a few things there even though their prices are higher than the box stores or Amazon. I believe in shopping local whenever possible but this is why small business is being overtaken by Amazon. If you are going to have high prices your customer service better be A+ or you will go out of business. They lost a customer today. read more

RV Trailer Supply - Appliances & Repair Near Me - El Cajon, California

Very friendly staff well stocked store. They have saved a few camping trips for me. It's my go to place when I'm camping down south.

I haven't been here in probably 10 years... It wasn't a place I wanted to go back to.. However when I called looking for a hub, they had it. Very pleasant surprise when I walked in, great service all the parts I could ever want and the prices put me in aw. The salesmen took their time an showed me everything I asked about, I bought way more than I intended... Now I can't wait to go back, have lots of wants that I found here.. read more

The guys who work there aren't the friendliest lot. There's never many customers there. Good place to find parts for the RV in a pinch though. read more

These people are amazing! Very good at knowing Rv parts. After calling many places this was the first place that asked for a picture of the part to make sure they had the correct one to match ours and called me back five mins after I sent the picture. I will only go here for my parts now. Thank you for making my day easier! read more

Customer service was not good starting at front door. Help desk at second desk. Was not very friendly. I felt the guy was very fake and loud. Very fake in regards to thinking he was helping me. He was only trying to get rid of me. As i continued to ask about an item for my rv. He only handed over a cataog for me to see. May be he was too busy to help a walk in customer. read more

We walked in and ask for a specific part the guys at the counter where not helpful at all they didn't know or they needed measurements, we told them we had all the specs to the trailer and the wheel information they proceeded to say they didn't know, this review is for Juan he went above and beyond to help us and we found what we where looking for, thank you for your great customer service Juan. If it wasn't for him I would have rate them a 2 if that. read more

Great place to get All your rv parts they always have everything I need and even when I show the guys a picture of a part they know exactly what I need. Very knowledgeable and friendly staff highly recommend read more

RVTS has a good inventory of RV supplies. Problem is though, is that the clerks are always a bunch of jerks. My wife came home and told me they were rude to her. I figured maybe they are just sexist (which isn't cool). I went there to buy something, and came across the same attitudes. They act like customers are bothering them. Because they are the only game near to me (Big box rv supply place is 40 miles away!), I have to go there to buy their stuff. I've been there 4 or 5 times, and without fail, they were rude each time. I will admit that once when I was there, one of the floor salesmen was nice to me. He was being treated rudely by the cash register guy though. Wife went there last week with our young kids, and they wouldn't let our young daughter use their bathroom, even after she showed signs of distress. I am thinking of opening a business like that. If I cared about customer service, I would take their business away in months! read more

Below is a copy of the incident that happened on Saturday. I will post this on yelp, yahoo search, yp, Better business bureau, and in the penny saver. Do not shop at RV Trailer & supply I purchased a converter for my trailer on Friday and found out that I did not need it. I went back on Saturday to return it and the employee, an elderly heavy set man with a disheveled look said I could not return it. I said the receipt says I can return my purchase with in 10 days. The following inappropriate behavior occurred with language that should never be used at a place of business. The employee pointed to a sign high above on the wall and stated "are you a fu$&@ing idiot, the sign says no returns on electrical or special orders, do I have to teach you how to wipe your ass also." I replied, "you can't charge my credit card for a purchase without stating your policy on your items, this isn't right I was never informed that this was not returnable." This conversation went back and forth with the employee saying I was a fu$&@ing idiot and"do I have to teach you how to wipe your ass, and myself stating that they have unfair business practice. I finally returned the item and the employee said for me to find a new place to shop. No problem, Ricks RV down the street can have all of my business. Do not shop at RV Trailer & Supply, there are more reputable business's to shop at. Keith Lewis read more

This is my go to place for trailer and RV parts. They also seem to be the cheapest for parts around. I have a small older RV and my interior lights melted the covers I came here for new covers which they had in stock and the guy helped me find new bulbs that wouldnt get so hot. Months later they were right thank you!! read more

I drove 20 miles to get to these fine folks. I needed a fridge for an older RV. I had called all the big rv names near me in Clairemont but none seemed to interested (too hard) and all of them where 25 to 30% higher. Not only did RVTS take care of me fast they where hundreds cheaper. Plus they custom fit my old door panel to the new unit no extra charge. These guys are the best. Old School customer service. I will be back. Don B. read more

I have had a number of RV's for a number of years and have done business with this company's service department as well as making purchases in the store. they provide great service and their prices are fair unlike a lot of other places that seem to gouge their customers. I have gone into the store and asked questions and have been given expert advice by all that work there or referral to another source if they couldn't help me. I strongly recommend these folks! I guess their not as well known as other places but they care about their clients. read more

Alex helped me order my parts and even saved me some money. The store is well stocked with general RV needs.

I can't say enough good things about these guys. I had a new wire harness that I had just installed for not working. I needed to leave early the next day and it was an hour from closing. Other shops couldn't figure out the problem. However these guys figured it out. They stayed after closing to help me out. Even showed me how to make another circuit to circumvent the factory battery charge function. The problem was that another shop sold me a Ford Explorer harness when I needed an F150 harness. They look identical and plug-in to the stock wiring just fine. Except the wires are incorrect. Everyone was stumped but not these guys. Truly above and beyond service in a pinch, even though they were slammed! Thanks so much!! read more

Awesome RV parts store. I drive down here from Lake Arrowhead to get my parts. They have a ton of hard to find parts IN STOCK unlike camping world. If you are looking for unique hard to find parts for a very reasonable price, this is the place. Also, they have new and used RV parts & the used ones are half price. The staff is knowledgeable and very helpful. They also manufacture RV bath tubs and shower enclosures on site. I saved at least $75 on my tube buying direct from them. I totally recommend this store for all of your RV parts. Thank you RV supply!!!!! read more

Been getting my RV parts here for over 30 years. Everything you could ever need. Also very knowledgeable. A family owned business.

Excellent service, great product knowledge, better prices ! C'mon what more do you need ?

Great experience here. They seem to always have the parts I need. They recently remodeled the place and it's super nice on the inside. All the staff are knowledgeable and friendly. Definitely recommend this place for any RV parts or repairs. read more

I am in the process of building a mobile food truck and this is the best supply store I have found so far in San Diego County. Its family owned and I felt they treated me like I was part of theirs. They offered cheaper products that would get the same job done and didn't try to upsell me on everything. They are knowledgeable and friendly and most of their prices are pretty competitive with online prices. I will definitely make the drive out there for almost anything I know they carry! read more

By far, the BEST RV supply store in San Diego. This is a family-owned business and they know what their doing. This is not camping foo-foo. You need a part, they most likely have it in stock - if not, they can get it quickly. They also have the largest selection of items and the best prices. Our #1 go-to store. read more

Fast and friendly service! I have used these guys for multiple jobs on my Motorhome and great quality service at a fair price. My Solar is Awsome and adding the outdoor shower has been a HUGE winner. Bryn the owner takes care of his customers that's why we keep coming back! Thanks Guys! Poway Mike read more

I've been going to this store since I bought my travel trailer, 8 years ago. It's like a hardware store for RV's. If you need something for your RV or cargo trailer, they probably have it.. Their prices are reasonable, and the staff is very knowledgeable. if you can't find what you need, and describe it to someone who works there, even in the lamest possible terms, they'll figure out what it is and get it for you. I've found them to helpful and pleasant. read more

I have ben to RVTS may times over the years, I own a auto repair buisness near by and Multiple Rv's and trailers of my own. They just recently added a second A/C unit to my motorhome. They have allways ben very helpfull and it seems that they allways have everything I need in stock read more

Went in today to find those Airstream Rim Bullets - that go in center - another Airstream Supply Place up in Kearny Mesa had them for twice the price, and I had to order them...++ pay shipping. This place RV Trailer Supply had them in stock for $9.00. Just a nice place. Would recommend in a heartbeat. Don't bother with that Kearny Mesa place fellow Airstreamers, they are nice but kind of pricey.....twice the price and you pay shipping. Thank you, Stan / Pine Valley, CA read more

Needed a new toilet for my 76 winnebago. These guys hooked it up. Good friendly service. They have tons of parts in stock.

Friendly gentleman answered my call about installing a 5th wheel hitch (they don't do that) and also the brake controller wiring ($90/hr plus parts, probably 1-1 1/2 hours since I have factory tow package already). Helpful and nice. I will definitely stop by in future for parts that I will be needing. read more

The 3-way fridge on my '97 Starcraft pop up quit working so I brought it in and they had it diagnosed and fixed in one day. Turned out to be a bad switch which saved me a ton compared to the cost of a replacement unit. Very nice and helpful staff too. read more

Good selection. One of the guys that helped us was extremely nice and helpful. However, the clerk, young man with blonde hair provided poor customer service and I won't be coming back just because of him. read more

Onlly place I go to. Been a full timer for 12 years, and, been around rv's for 45+ years.