Ryanair

1.8 (365 reviews)

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Ryanair - The cattle call. ;-) - Airlines Near Me - Dublin, D

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Ryan air is the worst airline out there. I have flown a lot and many times with frontier and spirit and they are way better. I realize Ryanair is smaller but doesn't matter. They don't even try. From weighing your bags and ticketing them your self to putting them on the conveyer belt yourself and to waiting in lines to do this behind everyone else needing to do it. The flight attendant on our flight was training a young guy named Jon and she was so rude and has no clue how to properly teach someone how to do their job. I could see she doesn't know how to do her own. She had a screaming fight with a passenger and was yelling next to my ear for 5 min. Unprofessional. She also made 2 people in the front seats put their carryons in the bigger areas in the back and not let them turn them to the side and leave them in the front compartment? made no sense. She also did nothing to help them when it was time to deplane. They had to wait until the entire plane was empty to get back down the asile to even get to their bags. Also for security they couldn't even keep an eye on their bags. Unacceptable! We all sat and watched her scold jon for this and that the entire flight when he did a great job. You could tell how uncomfortable he was. It was funny how many people deplaning said to him you did a great job as eveyone watched this women. I took her picture if anyone with Ryan air even cares. The seat room is also terrible. Fly on Aegean, it was so much better and nicer and roomier. Ryan needs to go away!

Aaron S.

Ryanair is truly one of the world's most efficient low-cost airlines, when using Ryanair, you know what you're going to get - you're not going to get the fanciest plane with the best features, the fanciest Airport or Terminal within the Airport, but they keep their costs down so they can pass it onto the customer, which makes travel affordable. Being from Manchester and loving a city break across Europe, I pretty much can't escape from Ryanair due to the number of flights and destinations they serve from Manchester - the flight times are usually pretty good, too. I often fly through Ryanair, not by choice, but because they have the best flight times, and the value is the bonus. The website and app are easy to use, and I feel informed through notifications and emails when my flight is delayed, on a recent trip to Barcelona, I was informed of air traffic control issues which could cause a delay to my flight ahead of time. Ryanair does manage to keep costs down by numerous factors - they pretty much have passengers leaving the plane as they get the new customers on, so there isn't always time to clean the plane thoroughly. I did have an issue on a flight to Italy, where the floor was filthy from the passenger before me eating, but it was just like travelling on a bus, it isn't going to be squeaky clean all the time. Flights are generally on-time, though, as Ryanair are efficient and doesn't want to pay anything extra - such as the fees associated with being on the ground for too long. They even use the same model of plane throughout to benefit from purchasing economies, etc. Ryanair also tends to use Airports slightly further out from the city centre or perhaps worse/cheaper terminals within Airports - this is the worst part about flying with Ryanair for me as I hate Terminal 3 at Manchester Airport, as it isn't fit for purpose and has been left behind in the Airports multi-billion pound renovation project. I've also had issues in Milan and Lisbon with the airport Terminal not being up to standard compared to the rest of the airport or alternatives - lack of facilities and cramped/messy queuing have been the main issues which come up. Due to Ryanair being so cheap - you pretty much have to pay for any extras, and their hand baggage allowance does seem slightly less generous compared to other airlines. I recently booked a flight to Porto, and I found it funny that it cost more for my 20 kg hold bag than my actual ticket - maybe I should have bought my bag a seat! In terms of the in-flight experience, the seat is no less comfortable than on other low-cost airlines, and there is no WiFi or USB charging - again, a bit annoying, but it's a low-cost airline. If you're going to travel with Ryanair, expect the bare minimum, and you'll be pleasantly surprised. The staff are generally friendly, and for the price, it's hard to complain. 4*

The baggage policy seems to be lessening in its strict guidelines. The airline ran on a timely schedule during our flights to Greece, Italy and Spain.

Waited in full bus for 1 hour.They tried to pack the whole flight on to 2 buses while we had to wait in the first one surrounded by billions

John F.

Ryanair was horrible extremely long lines an that man tadeáš said he would check every ones bags but only checked ours then he made us pay to check them ugh. they jammmed the busses to the max and waited for everyone to be on the 3 buses until we could all leave the dock to go to the plane Ryan air is the worst airline everrrr. tadeáš ............I'm coming for u

Andrew C.

Fast forward 7 years l, reviewing it again. And it's still 5 stars. The tickets are like €50 instead of €10 a few years back, but it is still great value for the money spent. As always, one must be very careful booking and checking-in online - mistakes and typos can be expensive here. Ryanair didn't change much. I didn't think I would ever make a mistake but, yes, I finally did it - selected wrong passenger types for my wife and son. Luckily, their customer service corrected the mistake free of charge. Paid some €300 for a flight for three from Alicante, Spain to Marseille, France and back. Without luggage, only very same bags :) There was a long wait at the airport to board but ili guess it was the airport's fault. Will fly with Ryanair again.

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Joshua G.

9 years ago

I'd avoid them at all costs. The sticker price might be cheap, but they will find a way to rip you off. Their online check-in screws up? That's a 50 euro charge to you. Your bag is 10.7 kg instead of 10? That's a 35 euro charge, or 50. It's a pretty shit airlines, the customer service blows, and they charge you for water on the plane. Hell, they charge you for everything they can. Also, they never run on time, as the only important thing to them is filling every plane to 100% capacity. read more

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Yidong X.

123

11 years ago

the worst airline ever. my first time and i promise the last time as well. they didn't let me know the airport check in fee at the time of booking, a fee i've never ever heard of from any other airlines on this planet - i fly on average once every other weeks btw. i was actually trying to print the boarding pass online in advance without knowing there is a fee by not doing that. however unfortunately, because i was an international traveler, the system didn't allow me to enter the immigration related questions and the online check-in was unsuccessful. I complained this to the airline employee at the check in counter, and got very rude answers and ended up pay for their fault. read more

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Wesley W.

Elite 18

687

962

11 years ago

Ryanair, the company everyone loathes yet can't keep away from. I myself have mixed feelings about Ryanair. On the one hand, they do very reasonably priced flights. On the other you really have to learn their routine as they make their money on the details. Now that being said like everyone else who has ever flown Ryanair I have a horror story or two about my experiences, but on the other hand I have had some amazing experiences with them as well. Usually, is all depends on the time of year and who is working. They are usually very friendly and extremely helpful when you fly out of Ireland. Other times not so much. Same on the returns. I flew to Reus recently and leaving Ireland was brilliant. My suitcase was a bit over the limit but they said no problem. Coming back however I was hit with a surcharge. On top of that due to my passport not being of Irish origin I had to get my ticket stamped coming and going. Leaving they happily did it while checking in my bag. On my return from Spain I waited in the queue for two hours only to be told they have a different system there, and was then forced to go queue in another part of the airport for another hour as they do not stamp at the Ryanair desk in the Reus airport like they do in Ireland, a fact that was never mentioned to me anywhere or at anytime. We also paid for priority boarding and flying over it was perfect, whereas flying back even though we and others had paid for this there was no priority boarding, it was all first come first served and we had to move people out of our pre-booked seats when we did finally make it on the plane. So some good, some bad, but great prices so like everyone else we will complain but of course we will be back. read more

Ryanair - Oh the queues. - Airlines Near Me - Dublin, D

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LillyBelle D.

11 years ago

Beware, if you are not an EU passenger you will have to get your visa stamped in the airport and wait in the impossibly long bag drop line to do so. This practice is not done by any other airline and is written in the fine print in your ticket. My group wouldn't have known if the tsa guy didn't point it out for us. He said that people forget to do it all the time and then RyanAir will tell them about it at boarding and they miss their flight. Overall, not a good flight either. I will not fly with them again. read more

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Celine B.

145

14 years ago

ryanair is harsh and cruel, i hate this airline, i didn't enjoy the flight for shit. thanks for giving my family a hard time! worst flight EVER! if it was possible, i would rate this less than a star, doesnt even deserve a star. Their own employees were gonna make us miss our boarding/flight, are you kidding me. read more

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Kenneth C.

7 years ago

Their online check-in kept giving my girlfriend and I errors every time we tried logging in to complete check-in. We figured we'd just do it at the airport because the site said we can check in with them up to 40 minutes before departure. Upon arriving to the airport, they wanted £55 each to complete check-in! The rude customer service representative in Stansted informed us that it states so in their "Terms and Conditions" but it isn't clearly stated on their site. Their site makes it sound as if it's a convenience while conveniently forgetting to mention the £55 charge. This is the last Ryanair flight I'll ever take. I'd rather pay more money to make sure they don't get my business. read more

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Eliah M.

Elite 17

135

200

10 years ago

I have flown with this airline to a good few destinations, they are handy for those cheap flights and the customer service isn't that bad! Your paying for what you get for. I always bring carry on luggage and never get caught with a longchamp travel bag ( they can't weigh the bags as they use a cardboard rectangle box to see if your carry fit their requirements ). They are strict on your carry on but they will never weigh these bags! Good few destinations but always check what airport your flying into because your transport to your destination could be more than your flight. read more

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Line B.

Elite 12

110

291

13 years ago

I know that there are no luxuries with Ryanair and you can at times see windows repaired with duct tape. But for the prices you can fly you can not really expect too much and personally I have not been too much delayed with their flights. The only reason why I can not give them a 5* is because it is not luxury and they do not fly you to the best and most convenient airports but then again you can not expect too much for the prices that you pay and I will be using Ryanair as long as they are around. Even if there is not a lot of space for you knees. At least the seats are wide enough for my butt. read more

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Emma H.

Elite 19

365

239

311

15 years ago

I think my airline etiquette got in the way of enjoying this flight. See, I am used to a clean airplane, non-broken seats, cleaned up poop and vomit in the bathroom, food that is not from the trash, mentally stable airline staff, pilots who actually got their wings, and not having the feeling that ever second I was going to die. But you can't beat the prices, right?! read more

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David W.

12 years ago

I read the reviews, and find that the majority of people fail to read the instructions when booking. Ryan Air has rules. If you don't want to abide by them, then go somewhere else. Seems as though people are used to breaking rules everywhere in life, and getting away with it. I pay the extra money to board first, and sit in a specific seat. Then people board, and whine because they can't sit in the empty seats next to me... because they are reserved. Luggage weight, carryon's, printing your boarding pass, and all the other rules are spelled out clearly when booking your ticket. If a travel agent books your tickets, and fails to let you know the rules, it is THEIR fault you are uninformed, not Ryan Air's Now, are the seats uncomfortable? Is it odd to have merchandising on going throughout the flight? Do some of the passengers act like they are clueless? Yes to all this and more. Ryan Air's business model is different than what most people really understand. The goal is to provide the "ride" for as little cost as possible, and then to have the rest of the amenities as a personal choice, so people can purchase the level of service they can afford. We fly a couple times a month, always on Ryan Air, and will say it is uncomfortable, noisy, (a lot of children, as the prices are affordable to families), and always entertaining to watch people who seem to be clueless. No nice jetways, but a walk across the tarmac after going down stairs, only to hike back up the planes stairway. We decide these inconvenience's are worth the price we are paying, and that allows us to travel all over Europe, when we could not really afford to do it on Standard air lines. Read the rules, and follow the rules, and your Ryan Air flight will be no more-no less problematic than any other air line. read more

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Katie-Ann M.

291

205

16 years ago

Ryanair are such a horde of cretins. Unfortunately, for those of us conscious about not spending too much money we don't have any alternative but to travel via their no-frills service. I don't mind no-frills as long as what is fundamentally important about the journey, i.e. safety, efficiency, all-round competence and friendly service are there in abundance, but unsurprisingly for a low-cost airline, they are not and so the dissatisfaction and aggravation on the part of the passenger begins. Over half of the flights I have taken from Dublin to London have been delayed by an average of two hours each. The chaos doesn't stop there. On two occasions I have been stopped twice for apparently having a piece of hand luggage too bulky to take on board. On the first occasion this happened I opened the case, took out clothes and actually put them on in order to decrease the breadth of the bag. There was no way I was going to accept such a preposterous regulation and pay an extortionate €30 charge for the privilege of taking my normal sized hand baggage on board - despite their claims to the contrary that it was too chunky. The second time this happened however I was refused the opportunity to open my bag and reshuffle or take out items so as to make it appear smaller. This happened at the actual departure gate so there was no longer enough time to go back and check the bag in. Leaving it right up until the very last minute when you are about to literally step onto the plane to inform you that your luggage is in breach of regulations is really quite merciless and unjust. It leaves the passenger in an extremely vulnerable position minus any alternative but to fully adhere to Ryanair's demands. They don't accept any form of credit or debit cards when you reach the departure gate and so the payment has to be done in cash only. By the time you get to the more remotely positioned departure gates there are none, if any ATM's nearby, making the situation even more stressful. I burst into tears on this occasion, not helped further by the Ryanair employee's continuous yelp of, 'If you don't pay we have authority to deny you boarding onto the flight', followed by 'You will not be able to fly if you don't pay.' This belligerent and hasty temperament that she chose to adopt was unprofessional, dishonourable and unkind in light of the situation. At Ryanair there is never any room for sympathy nor anything really in the way of humanitarianism. No consideration, compassion nor empathy is exuded from what is a mechanical and henceforth power-driven workforce. All they are interested in is making as much money as possible out of passenger's susceptibility to what they assumed to be a genial airline. I always try and book as early as I can to get reasonably priced tickets on rival airline Aer Lingus who offer a much more amiable and comfortable service. I also don't begrudge handing over my money to Aer Lingus, who are far less discreditable in way of customer service and an overall better airline. read more

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B. T.

11 years ago

I flew from Dublin, Ireland to Gatwick, UK on Ryanair. I arrived, but my luggage didn't. They are supposed to let me fill out a Property Irregularity Report, but the employee helping me said they couldn't find any forms. He took my information and said my bag was most likely still in Dublin and would be delivered the next morning. It wasn't. My travel insurance said I can't make a claim without a Property Irregularity Report. Ryanair customer service was essentially nonexistent. Online chat suggested that I call the airport and the airport said to call Ryanair! read more

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Christy G.

10 years ago

There's a reason they are so cheap and it's just not worth it the risk. 1. Apparently online check in is required and if you do not check in online they charge you a RIDICULOUS fee of over $100. I don't understand this policy. First off, for many days while abroad in London I did not have access to wifi. Secondly, even if I had there was no clear indication that this is a policy. I was told it's in the fine print. 2. Front desk personnel at Stansted have a poor concept of customer service. I calmly tried to explain why I was not able to check in prior to arriving at the airport (two hours early mind you) and the front desk woman just became more and more unfriendly. Finally I told her ok go ahead and charge me. While she was typing in my credit card number I just calmly said that I don't agree with this policy because it is not convenient for foreigners and she kept stopping her work to respond to me... so I said please continue to do your work I don't want to miss my flight and she said I have to respond to your question and I said but I am not asking a question I am just expressing my concerns and she said well I have to respond to that and I said well you can respond and work at the same time and she got mad at that and said I refuse to serve you and left her post in a huff. Her co worker had to apologize to me and come and take my credit card. 3. We missed our flight because that was the morning after the Paris shootings and security was extra tight...when we got to the wing of Ryanair it was COMPLETELY EMPTY. Not a soul to help us. It was like a zombie apocalypse. Another girl was there and she found a maintenance man for the airport who told us we have to use a landline and call someone to come pick us up to take us back to the front. We call. We wait. The man drops us off at a midway point. We find a Ryanair desk there and try to book another flight. We are told if we checked bags we have to exit the area completely past security and re enter and oh there's no way back (there is a train to take you from the main terminal) so you have to walk ALL the way back. We get back to the front. Get back on line. We are told because we had bags we have to go to another area, use a special landline and contact someone to bring down our bags. We are told to wait near security for flight personnel. This woman comes down and has us go through security only to just bring us around to baggage claim where our bags are. 4. Finally we are able to rebook new tickets and go through security for the third time but we don't know which train to take for which terminal because they have this policy where you have to wait and watch the board for when the gate is announced and then you only have have like 15 minutes to get there for the boarding window or else you can't fly. read more

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Phil M.

118

293

17 years ago

OMG! So this is the free for all of airlines! It's cheap and there are no reserved seats. You sit where ever you can fit you ass in. They announce the plane is arrived and it's a race to get the best seats. People run across the tarmac to get into the plane. AND you board from the front and back. You get on the plane and there is some pushing but just enjoy it. When is the last time you played musical chairs? No frills, not kindness. Just a freekin cheap flight. read more

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Tanya F.

7 years ago

Worst Airline Ever. You must check in at least 2 hours before hand. AND NO ONE TELLS YOU OR HELPS YOU. The lines are too long and it cost us more for "late arrival" (we were at the airport 1 hr and 30 mins before hand) than for the original ticket. Only 1 very nice lady helped us while everyone else we encountered couldn't care less. They charge you for drinks in the flight and don't tell you. Too cramped, no entertainment, and all around horrible airline. read more

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Najah Y.

Elite 12

129

203

183

16 years ago

Well....yeah....what can I say? It is, by far, the cheapest airline out there as long as you only have one carry-on, don't pay with a credit card, don't check any bags, can put up with grumpy agents at check-in, are willing to walk outside to board the plane, don't mind a plane littered with advertisements, and can handle a landing that makes you wonder if you'll ever see your loved ones again. As long as you're willing to put up with all those things, Ryanair will get you from point A to point B almost anywhere in Europe and the UK at some of the lowest rates. read more

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Caroline C.

272

8 years ago

Worst customer service... due to our hotel not having WiFi we were unable to check in ahead of time costing us 165 euro (55 per person). This airline is a total scam, make sure you read the fine print and check in two hours before your flight. When we spoke to the woman at the desk, she nearly screamed at us that it's not their problem. Ryan air was probably the rudest people I've met in Ireland and they don't fly into London city airport only Gatwick. Go for city jet instead. read more

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Daniel C.

11 years ago

Had a horrible experience. They booked me for the wrong flight and wouldn't change it. Never responded to my emails. Terrible customer service. Definitely will go with any other air lines next time. Save yourself the hassle and pay more for a reliable airlines. read more

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Rebecca L.

Elite 10

341

16 years ago

traveling with a rugby team, chanting and stamping their feet the entire flight from berlin to milan = fail. complete hit or miss read more

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I J.

9 years ago

The worst airline! Do NOT fly with them. They charge for everything, their customer service is terrible, and they have no idea what they are doing. They send you to 5 different lines just to check in! It easily takes an hour and a half before you even get to security. This was at Stansted and Barcelona - same arbitrary process and workers who dont know what they are doing. I promise it is not worth the boiling point your blood reaches. read more

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Kathy V.

263

12 years ago

If I could give this airline a -1000 stars I would give it to. I know u get what u pay for and all and im not cheap but €70 fee per person cuz u didnt do ur check in online it is ridiculous!!!! I understand to maybe charge u 5-20euros for checking in at the airport but €70per person thats just plain greed. We ended up paying €140 (besides our tickets) w my bf cuz we didnt check in online! They should make that clear especially the ridículous fee when ppl are buying the tickeys online! read more

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Malachi S.

276

122

10 years ago

The worlds greatest airline. Have we all forgotten how our national carrier (now sold to foreigners!) used to rip us off before Ryanair. Without Ryanair there would be no fun trips to far off places just because ! They don't mislead you - you get what you pay for and that's alright by me. Thank you team Ryanair and Michael O'Leary for building one of the worlds largest airlines out of our small North Atlantic island !!! read more

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Lauren A.

11 years ago

Worst airline I have ever been on. Avoid at all costs! Went through the whole online check in process 1 week before departure, payed for seat choice so I could sit with my boyfriend, payed for bags, just short of printing tickets because I don't have a printer so they charged us 50 extra euros each to check in once we arrived at at the airport. Waited in an hour long queue so everyone in our same situation could deal with one very unpleasant employee. Ended up adding close to 400 euros for and an hour long flight. read more

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Alyssa W.

190

11 years ago

Had an issue with Ryanair at the airport and ended up having to buy a "last minute ticket" for a ridiculous price (6 times the cost of the original ticket I had bought). The employees there were extremely rude and unhelpful, giving me incorrect information. There was one semi-compassionate worker who told me to write in to customer service and tell them the whole story. After submitting a two-page letter all I received was a cold, impersonal response with three lines saying they couldn't do anything for me. Thank you for wasting both my time and my money, Ryanair, and for showing me the extent to which you don't care about your loyal customers. read more

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Yoann S.

7 years ago

Basically a licensed rip-off. I flew with them one last time... Indeed in my recent experience I was send an email telling me to check-in online prior getting to the airport in order to avoid extra fees (55 euros). So first thing is, they send important emails once in a while among ALL their commercial emails and advertisements intended to sell you something else - so you basically have to open and read all of these in order to detect important information. Now, if it was only that, that would be annoying but acceptable for those with a high tolerance for scammers. What happened to me was, I actually tried to connect and check-in (which shouldn't by any mean be mandatory - since when can't we check-in at the airport like normal travelers - but oh well it's a 'rule') only to realize that their system was 'down' at this exact moment. I then headed to the airport where they basically told me I had to pay or I couldn't travel (no even in a nice way, more in a f%&k off kind of way). So I pay up, get a paper with the website to file a complaint (at this moment the employees were telling me that they aren't gonna refund me anyway). Next step, I complained, and then we exchange 2 weeks of emails (when they dared to answer) with a representative of Ryanair with an already cooked up answer that fist wasn't fitting to my particular problem and then telling me to basically go fly a kite because they won't do anything about it. They asked me to send the print screen of my attempt to check-in, 2 weeks after (so of course I didn't have it - I didn't even take it at first as I thought I'd check in at the airport) and then just disregarded my issue by ignoring me. Worst company, and I've seen a lot of bad companies. Avoid it unless you like bad surprises. It really seems like a well rounded scam. read more

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Mark R.

285

18 years ago

Poor quality airline. Ok it's cheap but then you at least expect some degree of courtesy even if you've saved money. On a return flight from France I was travelling with 3 children 10 and under - despite telling us before that we'd get priority boarding for people with small children nothing happened and no help was offered, so we had to scramble in with everyone else and then had to sit apart. Never again. read more

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Adriana N.

386

9 years ago

This review is made by my younger brother who doesn't have an yelp account and asked me to post it for him, so here we go! "I flew from Lisbon to Madrid with a different airline and I didn't have any trouble being checked in. I gave them my passport, and they gave me my ticket. When I went to transfer to the next flight to get my ticket from Ryanair from Madrid to Bucharest (that was when I arrived in Madrid) the front ticketing person wouldn't look me up unless I was checked in. I am 16 years old and for some reason (maybe because I am a minor! Your rules!) it wouldn't let me check in...and I explained that to the person at the ticket counter and she wouldn't care...not even look for my name in the system. Hello! I am here!!! Just look! Than she asked for the reservation number, but I only had one reservation number for both flights (the tickets was bought with a travel agency) and that was the only reference number I had... It is inacceptabile to be so lazy and not to make any effort to solve the situation. I am just a kid lady and company!!! It is your bad rules that you won't allow me to check in online because I am under 18 years old. You just know to give me greave and stress the hack out of me (and first time flying too). Make an effort and do your job...you don't like it?! Go wash restrooms maybe it's easier for you. Ryan air should not give such a hard time to teenagers under 18 years old....helps them and comfort them. You made the rules that I can't check in because I am a minor, than follow he rules and give me a hand. Bad companies never want to improve. RyanAir is one of them. I almost lost my flight but thanks to people around who understood the situation and yelled a couple of time to this brainwashed personnel...I sounds rude but boy I was so stressed out for almost being left behind in a country I don't belong" read more

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Nina G.

185

15 years ago

This airline does not even deserve a zero. Here is why: You find a cheap ticket but here are the things you need to be very aware of: -Print your boarding card yourself (or they'll fine you) -Measure your 1 bag carefully (or they'll fine you) -Wear headphones during the flights (or they'll bombard you with propaganda as though you had stepped into a cheap shopping mall) -Read and research from what airport they fly (or you'll have to pay $200 through the nose at the last minute to get into a taxi to get to the airport they should have specified more clearly on their e-mail confirmation to you). In short, no thank you. read more

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Sam K.

9 years ago

Very bad airline, horrible customer service My wife and I were in Athens in August 2017 for the holiday, we decide to go to Santorini Island for 2 days. I book my airline with Olympic Air to go to Santorini, but decided to book return flight with Ryanair. Olympic Air (website: https://www.olympicair.com/en) Customer service: excellent (very friendly, very professional) Flight seats were okay and clean They provided food and beverages during the 45 minutes flight to Santorini Next time we only will go with Olympic Air Website: https://www.olympicair.com/en Ryanair Very rude customer service Very unprofessional Dirty and small seats No food or beverages was provided My wife ask for water and flight attendant told her they don't have water **************Be aware this is the only airline that I know of that require its customer to print the BOARDIN PASS before coming to airport Please note if you don't print and have your boarding pass before coming to airport they will charge you 50 euro penalty charge per person. Overall we are very disappointed with Ryanair. They don't deserve our business and our respect. If I could I would gave them 0 stars. Here are different website showing of what Ryanair doing to customers: https://ca.trustpilot.com/review/www.ryanair.com http://metro.co.uk/2016/02/19/oops-ryanair-emails-customers-asking-them-to-review-flights-they-havent-taken-5705832/ https://www.cmo.com.au/article/605867/ryanair-puts-customer-data-hands-employees-qlik-sense/ https://www.glassdoor.com/Reviews/Employee-Review-Ryanair-RVW13274191.htm read more

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Lucky B.

13 years ago

I see a lot of "1 star" ratings and I'm not surprised. There's a lot of fine print that you need to read and, if you miss something, there are serious extra fees to pay. This is how Ryanair makes its money. There's no sympathy for screwing over people. I would not recommend supporting or using this airline. read more

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Kyle R.

11 years ago

Buying a ticket with Ryanair is like making a deal with the devil. The terms sound great until you sign, then they get you with the fine print. I'd heard from others how terrible Ryanair was but I thought "Its OK I'll be careful" I read the fine print when I bought the ticket, checked my baggage weight to avoid extra fees, made sure I everything was in order. They got me with a €45 per boarding card charge for not checking in online. See, unlike every other airline I've ever flown with you can't check in when you arrive. You have to do it online and at least 2 hours before the flight. There was no mention of this on the emails they sent me. No mention on the ticket confirmation email they sent me. No mention anywhere that I could see. I was 5 minutes too late when I arrived at the customer service desk. If you are going to fly with Ryanair be warned that they will take any and every opportunity to rip you off. Personally I would much rather pay a little extra to deal with a more trustworthy company. read more

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James A.

111

130

17 years ago

From humble beginnings this low cost carrier has grown to dominate many European routes. The good news is that often you will find very good specials to many destinations. The bad news is that you have to fly Ryanair to get there. As part of their 'low cost' model they try and cut costs wherever possible. But there are many hidden expenses. Firstly, Ryanair often flies to smaller provincial airports in order to keep costs lower (it costs less to land a plane at say, Beauvais that CDG in Paris). This means you will often have higher transport costs to get to the city centre. Not much fun catching a €15 bus for an hour at midnight in a strange country! Second, I have a real gripe with the fact you are charged €5 for web check in. How else do you check in? And the luggage charge is a joke. I got caught recently coming back from Italy. My sister had some excess luggage. No problem, I thought, I'll jump online and pay for an additional bag. But if you read the fine print booking an extra checked bag doesn't increase your miserly 15kg luggage allowance - it just means you can split the allowance between 2 bags! RIDICULOUS. To get around the luggage charges everyone takes carry on wheelie bags so there's never enough overhead locker space. The seats are too close together, and the staff are wildly indifferent to the whole enterprise - you get the feeling you are ruining their day by being on the plane. Keep an eye on the Ryanair website for specials, but don't book unless significantly cheaper than Aer lingus because it's a significantly worse airline. read more

Ryanair - Image courtesy www.ryanair.com - Airlines Near Me - Dublin, D

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Peter N.

163

9 years ago

If Ryanair's €50 fee for checking in at the airport is meant to keep people from crowding their desk at check-in, I suppose it works, because I'll likely never fly Ryanair again. read more

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Austen T.

184

126

16 years ago

Sometimes my opinion of Ryanair is five stars... other times it's as low as one. I suppose three stars is really the most fitting rating as you can get some great deals, but you have to know what you're getting into and sacrifice a bit. On the plus side, you can get some really, really good deals on flights. I think I recall seeing some for as low as £1/€1. Usually the fares are a bit more than that, but you can easily find a round-trip flight for around $50 or less if you look at the right time. Still, they rape you with extra fees. Luckily I only ever brought a carry on bag, but if you want to check luggage, that is, of course, an extra fee. Oh, and you want to pay for your ticket? Yeah, you have to pay a fee for that too. Unless you have a special Ryanair card, they charge you for paying with a credit card. Yeah, it doesn't make any sense. Now they even want to make the toilet on the plane coin-operated pay-access. Just make sure you bring a lot of coins if you're going to be flying with them. The worst experience I had with them was arriving at the airport about an hour before boarding (quite enough time to get through Dublin airport security) and being denied by them because I was somehow "too late." Of course there was no refund or any sort of compensation. Oh well, as I said before, you have to take the good with the bad. I'd probably fly Ryanair again as it can be hard to beat their cheap prices. Still, if I could fly with someone else for the same price, I would opt for that. read more

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Shane O.

227

14 years ago

Don't bother, the only thing Ryanair gets you is frustration, stress and headaches. Their planes are crap, you have to buy everything seperate you'd expect in a normal flight, you wait in line forever, and their employees are mostly terrible. Just don't do it. read more

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Devlin O.

Elite 13

108

134

14 years ago

Well you get what you pay for, not complaining but, price virtually doubles when you start adding basics like luggage, check in and seats, 45 min flight to Dublin and still they try and sell you overpriced food and drink. read more

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Arsine I.

10 years ago

Honestly I'm so disappointed and frustrated with this airline. €45 to check in??? Are you kidding me?? I've never in my life had to pay to check in, not even in LA and that says something. First and absolute last time I'll use this airline to go anywhere. We had no warning no one told us anything and then to make us pay just to check in. Screw that. Never recommending anyone to use this airline because they screw you over. I WISH I COULD GIVE -100 STARS!!! read more

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Katie S.

13 years ago

THIEVES! ABSOLUTE WORST AIRLINE IN THE WORLD. They will send you emails in Spanish when you are American, to trick you into not knowing there are hundreds of dollars in fees if you don't check in online. This happened to my boyfriend and I and we were charged OVER 500 DOLLARS US in fees for our baggage because we did not check in online. There was no way we could have known this. These fees cost us TWICE as much as the price of our tickets. We tried to explain to two different customer service desks and they were relentless cruel and snotty. Absolutely no customer service. A VERY SHEISTY airline. Not to mention the plane is disgusting and uncomfortable, and children are allowed to run around the plane screaming - zero control or professionalism. Please do not book with them!!!!! Scary experience. read more

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Mike G.

205

155

10 years ago

I am sorry to add my voice to the chorus of disappointment echoing 'round Ryanair - and I didn't even get off the ground! The company's website is so messed up that it mistakenly inputs basic passenger info - don't save your credit card with this outfit! - and then defies every attempt at correction. What they call customer service is of no help, and the only response I ever received to repeated efforts to contact the airline resulted only in my complaints being regurgitated to me, with a "canned" solution that solved nothing. After a month of trying to fix things - and all this after the company's much-trumpeted "customer service 'outreach'" earlier this Spring - I gave up and took the easy way out ... as in easyjet. You had your chance, Ryanair, and you blew it. Take my advice, fly elsewhere, and save yourself A LOT of grief and wasted time! read more

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Sossy J.

10 years ago

AVOID these scammers. They are in no way compared to Southwest Airlines (which some try to claim). They fail to inform you of important things that will cost you a ton of money at the worst time (when you're ready to board the plane). BOARDING PASSES - Print them ahead of time, or you pay about $58 at the airport, just to get the pass. This happens even if you checked in ahead of time. There's no clear information when you check in online to let you know they'll slam you with this fee. AND - when you pay the fee, you don't actually get the boarding pass - you get a piece of paper to take to the ticket counter, and it's printed there. LUGGAGE WEIGHT - they charge heavily for anything over 33 pounds - they weigh in kilos, and 15 kilos (33 lbs) is the cutoff. After that, it's 10 euro for every kilo over the limit. My friend paid about $78 extra for a bag that would have been fine under USA guidelines of 50 pounds. She paid that in addition to the already hefty baggage fee. The seats are uncomfortable, way too close together and there's very little leg room. There's no such thing as a complimentary soft drink, or even water. They charge for EVERYTHING. They also go up and down the aisles trying to sell merchandize and lottery tickets. The entire experience was miserable - I will never fly on this airline again. read more

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Dublin Airport
Dublin 9
Republic of Ireland
Santry
Directions
(0818) 303030
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Visit Website
http://www.ryanair.com

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Review Highlights - Ryanair

“No nice jetways, but a walk across the tarmac after going down stairs, only to hike back up the planes stairway.”

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Aer Lingus

2.3(359 reviews)

0.4 km•Santry

Our experience with Aer Lingus from Dublin to Chicago was great…read more Check-in/baggage check was a breeze with minimal wait, friendly service and helpful guidance for our trip and baggage claim upon landing at our final destination, which was Nashville via connection at ORD. They have self service kiosks that allow you to check-in, however we were unable to utilize as we did not have boarding passes yet due to the variety of booking through Amex. We did luggage drop and boarding pass printing at the counter. There was no hassle and it was efficient. Once checked in and bags dropped, we hit the gate and the agents there were helpful in keeping everyone updated. The plane arrived and we boarded on time and with ease. I appreciate the boarding process of back to front, I wish more US airlines would adopt this! It makes the stress of using the overhead bins so much more tolerable. The plane was a wide body in 2-4-2 layout, which is the best variety of aircraft for a lovely 7.5 hour flight. The plane was clean and in good condition, with the exception of one of the toilets being out of order in the back. This created a bit of a line at times. The meal service on the plane was better than expected with a full meal including a main pasta or chicken dish, side salad, bread, dessert and water. This was followed by a baked chicken roll/hot pocket and then ice cream later in the flight. All of this was in between coffee and drink services. The flight attendants were friendly, helpful and efficient. No baggage issues from start to finish. Even after a 7.5 hour flight and a 7 hour layover, our bags made it to our final destination without issue. Overall, experience on Aer Lingus was great. When heading back to Dublin/Ireland in the future, we are excited to utilize Aer Lingus.

I have flown several times with this airline and overall have been pleased. Last year on our way…read morehome from France a flight was cancelled and we had to stay overnight in Dublin. Were told by airline we'd be reimbursed for hotel stay yet our claimed was denied. Tried fighting this yet were never reimbursed. I should not like this airline however had a better experience this time. The staff are friendly as are the pilots. We found that the pilots on all 4 flights were informative and had very smooth landings. Still disappointed on not receiving the refund last year though.

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Economy seating (the flight was almost empty)

Pillows and seats

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Delta Airlines

2.6(5 reviews)

0.9 km•Santry

Delta One is absolutely phenomenal!…read more However, this plane going back to the states was not up to par with the plane I took to Europe from America via Delta One. Food was delicious & better than on my way to Europe. Highly recommend Delta One going overseas.

Flew Premium Select from Atlanta to Dublin and was treated like a second class citizen. The flight…read moreattendants were rude and overlooked me altogether. This will be my last flight with Delta.

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Cityjet

5.0(3 reviews)

1.0 km•Santry

A complimentary drink and snack on a short haul flight you say? What is this madness??…read more Instead of flying to one of the other London airports at a cheaper fare, we decided to splash out on a flight to London City airport with CityJet. It wasn't as expensive as it could have been either, as we got flights with a seat sale they had going. 130 EUR return, which still is pricier than your average budget airlines. But we did save the cost AND time it would have taken to get to our hotel from any of the other London airports. City airport was only 1.2 miles from our hotel, we could have walked it. It was totally worth the cost. The crew were pleasant and polite. And the free G&T tasted great. A thoroughly refreshing flight from Dublin to London and back again with CityJet.

I recently flew Cityjet's daily service from Dublin to London (out in the morning and back at…read more5:30). It is certainly a very convenient and popular route for business meetings in London. Although it felt a bit tight in the cabin, the service was amazing. How many airlines give out complementary food and drinks anymore? Even for a short flight like this I was offered coffee or tea and a muffin or fruit bowl for breakfast. On the flight back I had a glass of wine and crackers. Each time they also gave a piece of chocolate. This is the way flying was a few years ago. Cityjet also flys into London City which is so convenient to Central London. I highly recommend Cityjet for Dublin to London travel.

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Complimentary snacks + drinks

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British Airways

2.1(12 reviews)

0.4 km•Santry

I could have sworn I reviewed this airline before. I know I wrote to BA directly, but here goes…read moreregardless. Let's jump in the WABACK machine to October 2003; I spent the week in Co. Kildare with my now-ex and two of her friends, having found a round-trip ticket departing from Ashland KY of all places for $400. Yes, I said $400. No missing 0 at the end. The trip is the best vacation I have EVER taken, and I long to return. My return trip rolls around on November 3, (I think, it may have been the 2nd, but who cares?) and I board the flight from Dublin with what I think is just a sniffle. No big deal. A few hours after waiting in Gatwick, I board the flight back. The flight was British Airways. Now comes the fun part. My sniffle has by this time turned into a full-blown head cold. I'm stuffed to the gills (or at least nostrils), and can't breathe to save my life. I'm 1000% miserable. The flight attendants, every chance they get, come to check on me and spoil me with their attention. They offer me everything from pots of tea to pillows and blankets to a Vicks inhaler (which I still have, 15 years later, and is still as potent as it was then!). I have never been treated so kindly on a flight before or since then. Whenever I fly internationally, if I can I always choose BA. They have earned lifetime loyalty. On the return flight from Charlotte NC... was another story. US Airways. I'd rather not think about that one too much.

Bag missing for 7 days but BA cannot understand and closed the case . One person says the bag is in…read moreParis the next it is in Heathrow they just read from notes and do not understand the notes.

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Norwegian Air Shuttle

1.5(2 reviews)

0.4 km•Santry

As someone that travels consistently, within the United States as well as internationally, I am…read moreappalled at my experience with this airline. From the flat out rude customer service to the ridiculousness of charging for a seat (after you have purchased your ticket). I purchased two one way tickets with this airline, due to their convenient flight times, for my partners and my vacation this year. The first flight was from JFK to Gatwick on October 23rd, but thought I would check the baggage policy before packing the day before. My partner and I decided to pack and pay for one checked bag on this flight because it said we had four checked bags included in our ticket back home from Dublin to Newburgh. No problem, I totally understand paying for checked luggage. It was weird to me though that we still hadn't been assigned seats the night before. Usually you pick your seats when you purchase a ticket, which is what happened with the return flight, but not the initial one to Gatwick. Come to find out, this airline bases things on class. Supposedly, I purchased a "low fare" ticket, which I guess gives them permission to treat you differently. With this, you have to pay $25 to pick your seat. So for myself and my partner, I paid $50 on top of the price I already paid for the ticket (who knows where that nearly $300 goes to). The awful experience doesn't stop there though. If you purchase a low fare ticket, don't expect to be acknowledged AT ALL, and I literally mean AT ALL, on your flight. While food is being served, if you have a low fare ticket, you get absolutely nothing. Not even water .... for a SEVEN HOUR INTERNATIONAL FLIGHT!!! There were no menus distributed to even offer you the opportunity to order anything. This is abysmal customer service. Knowing how this airline works, for our return flight from Dublin to Newburgh, both my partner and I had higher priced tickets that included meals, seat assignments and two checked bags each. I thought we would be fine and could chalk the first flight up to a "bad experience". However, when looking at the tickets before leaving the hotel, I noticed that our meals were incorrect. We choose no preference thinking that we would be allowed to choose on the flight. Not an unreasonable assumption, but was with this airline. They simply assigned us two meals at random. Ok, I will just change it when I arrive at the airport (three and a half hours early), but NOPE! Once again, the horrendous customer service reared its ugly head. The man at check-in informed us that nothing could be changed at this point. He then proceeded to tell us our one checked bag (remember the part about having FOUR checked bags, 20kg each, included in our ticket) was 2kg over. Until I told him that we were allotted four checked bags, which he didn't even check to confirm, he was going to charge us extra. I'm sorry, but the screen in front of you tells you everything you need to know about our tickets. As I am currently in the airport to catch this last flight home, we shall see how this one fares, although I have extremely low expectations. I would give it negative five stars if I could!!! Needless to say, I will NEVER fly with this company again and will actively a little more to fly another airline. Also, anyone considering using this airline, please know there is no in flight entertainment, unless you download the app they use. You will also need to be wearing an outfit meant for summer as it uncomfortably hot in the cabin.

Disappointing issues with baggage check in on line. Terrible customer service on the phone. Great…read morepilot and crew.

Ryanair Head Office

1.4(8 reviews)

0.8 km•Santry

I have flown with Ryanair to France and Spain several times and happily have never had a problem…read more The flights from Stansted were cheap, mostly on time both ways and the staff were helpful. Perhaps I have been lucky, I will continue to use Ryanair and hope I don't have any problems in the future. If you don't like an airline choose another.

what a dispicable company this is. leaving a 91 year old who has left her handbag on her seat on…read morethe plain, and wont help at all, even saying the flights already left again, so she sat worrying no keys no money in a foreign city. And the staff on the chat absolutely discusting. Can tell they care about money not passengers welfare

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Aircoach

2.9(104 reviews)

0.1 km•Santry

Superb and affordable way to go from Dublin airport to the city or suburbs…read more We took the 703 air coach to Dun Laoghaire, where we had booked a B&B. We got to the airport bus terminal 7 mins before it was scheduled to leave, but the ticketing and boarding was so seamless we were seated with 2 minutes to spare! Round trip cost was 17€ per adult and 9€ per kid, whereas a taxi would have cost us over 100€ each way. The seats were comfortable and while the bathroom was not operational, we were fortunately not in dire need of relieving ourselves! The driver was gracious and let us know where to disembark. The hour- long journey to Dun Laoghaire flew by, and the return trip a few days later was equally rewarding and comfortable. Air coach is the way to go!

I am writing to file a formal complaint regarding a serious incident that occurred today with one…read moreof your drivers. My group had three valid paid tickets for a specific scheduled service, as stated on the ticket terms (valid only for the booked time). We boarded the bus, sat down, and were fully settled when the driver abruptly instructed all three of us to get off the vehicle. At no point did he ask whether we were able to take the next bus. He simply told us to leave. He explained that a pregnant woman--who did not have a ticket--should have priority. While we fully respect and understand support for pregnant passengers, removing paying passengers with valid reservations to make space for someone without a ticket is unacceptable and directly contradicts Aircoach policy. After we were removed, the driver then stated that we could "try the next bus", despite our tickets clearly indicating that they are valid only for the booked time, and even noted that the next service might be full as well. This left us effectively stranded. As a result, we had no option but to take a taxi to the airport. We paid in cash, so we do not have a receipt, but this was an expense we should never have had to incur. This incident caused financial loss, unnecessary stress, and represented a serious failure in customer service and adherence to Aircoach procedure. Passengers with valid tickets should never be removed to accommodate someone without a ticket. I am requesting: 1. A full refund for all three Aircoach tickets 2. Confirmation that this incident will be formally investigated, as the driver's behaviour was improper, unprofessional, and against Aircoach policy 3. Guidance on how to proceed in cases where passengers are removed despite holding valid reservations I look forward to your prompt response and resolution. Kind regards,

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We boarded air coach 703 from Dublin to Dun Laoghaire with just a few minutes to spare!

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Image courtesy www.aircoach.ie

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Nalin S.

11 months ago

**Ryanair: A Budget Airline with a Price Tag on Customer Experience** **Contact Information:** * **Phone:** +1 (８55) 500-0028 * **Website:** [Insert Ryanair Website Link Here] * **Customer Service:** [Insert Ryanair Customer Service Link Here] **Review 1: The Pragmatic Traveler** Ryanair. The name conjures images of cramped seats, questionable food, and the relentless pursuit of the lowest possible fare. And you know what? For the budget-conscious traveler, it often delivers. If you're looking for a quick, affordable flight between two European destinations, Ryanair can be a viable option. You're not going to be pampered, but you're not going to be ripped off either. The real kicker? The fees. Oh, the fees. From checked baggage to seat selection, Ryanair piles on the extras, making the initial low price feel less appealing. It's a game of "spot the hidden cost," and you'll need to be meticulously prepared to avoid surprises. The in-flight entertainment is often non-existent, and the food is, well, let's just say it's not going to win any culinary awards. **Pros:** * **Low fares:** This is Ryanair's primary strength. If cost is your top priority, they can deliver. * **Extensive European network:** A huge selection of routes, particularly within Europe. **Cons:** * **Hidden fees:** The real cost often exceeds the initial advertised price. * **Poor customer service:** Many complaints highlight difficulty in resolving issues. * **Poor in-flight experience:** This is a significant downside, with limited amenities and little to no entertainment. * **Uncomfortable seats:** A real drawback for long-haul flights. **Verdict:** Ryanair is a practical choice for budget travelers on short hops, but expect a significant compromise on comfort and convenience. **Review 2: The Disgruntled Customer** Ryanair. Just the word makes my blood boil. This airline exists solely to maximize profit at the expense of the passenger experience. From the moment you book, you're bombarded with mandatory fees. Checked baggage? Extra. Seat selection? Extra. In-flight refreshments? Extra. It's a relentless barrage of charges that leave you wondering if you're actually getting a deal. And the service? Let's just say it's nonexistent. Trying to get in touch with customer service is akin to wrestling a greased pig. Their website is convoluted, and the phone lines are often jammed. Add to that the cramped, uncomfortable seats, the near-absence of in-flight amenities, and the overall feeling of being treated like a piece of cargo. **Pros:** * (There aren't many) **Cons:** * **Excessive fees:** The hidden costs are rampant and often outrageous. * **Poor customer service:** A monumental problem. * **Uncomfortable travel experience:** From the cramped seats to the limited amenities. * **Disappointing overall experience:** The whole experience is frustrating and unpleasant. **Verdict:** Avoid if possible. There are better options, even if they cost a little more. **Review 3: The Cynical Observer** Ryanair: A study in efficiency. They've streamlined everything, haven't they? From the minimal service to the meticulously planned fee structure. You're not getting luxury, but you're getting what you pay for (or more, if you're not careful). The focus is unequivocally on cost-cutting, and that's reflected in everything from the lack of amenities to the cramped seating. Is it good value for money? Sometimes. On a quick hop between nearby cities, it might be a reasonable choice. But if you're looking for a comfortable and enjoyable travel experience, Ryanair is definitely not your cup of tea. **Pros:** * **Efficient operations:** They get you from point A to point B. * **Low fares (sometimes):** The price can be enticing. **Cons:** * **Poor value proposition:** The hidden costs make the advertised price deceptive. * **Uncomfortable travel conditions:** A major drawback. * **Limited customer service options:** Difficult to resolve issues. **Verdict:** A viable option for the truly budget-conscious traveler, but it comes with significant compromises. **Review 4: The Balanced View** Ryanair has a reputation, and it's often a mixed bag. On the one hand, you have the attractive low fares, particularly for short-haul flights within Europe. This is a huge draw for budget travelers. However, the experience is far from luxurious. The seats are cramped, in-flight service is minimal, and the hidden fees can quickly erode the initial appeal of the low price. **Pros:** * **Low fares:** If cost is paramount, Ryanair can be a good choice. * **Extensive network:** A wide selection of routes, particularly in Europe. **Cons:** * **Hidden fees:** The advertised price is often misleading. * **Customer service can be problematic:** Issues are often difficult to resolve. * **Overall experience can be subpar:** Comfort and convenience are sacrificed for cost. **Verdict:** Ryanair is read more

Qype User (roseli…)

2963

164

107

15 years ago

Daí, um belo dia você acorda e decide criar uma companhia aérea low cost. GREAT!!! Até que você decide que o lucro não está satisfatório (veja bem, não é que não haja lucro; ele apenas não atende as expectativas) e tem a brilhante ideia de EXTORQUIR seus passageiros. Pra mim, esse é o modelo de negócios da Ryanair. Pra começar: por quê temos de fazer check-in online se as funcionárias estão sentadinhas lá no aeroporto ganhando seu salário mesmo com os passageiros fazendo check-in online??? Não faz sentido. A extorsão é descarada! Muito bem, entro na fila e, pra minha surpresa, a funcionária desaparece. O velho padrão Ryanair de trabalhar desapareceu, não deu explicação. Se não fossem as outras funcionárias e os passageiros serem compreensivos, estaria lá até agora! Os vôos da Ryanair são baratos, mas se você fizer uma simulação com todos os gastos extras, vai ver que não compensa. Ainda mais porque você é tratado como gado gado com cartão de crédito!!! Muito bem, depois do check-in (e do tratamento VIP dado pelos funcionários do Stansted NOOOT! veja resenha do aeroporto pra não ser enganado!), me deparei com dois funcionários verificando peso e tamanho na mala antes mesmo de o passageiro atingir o portão de embarque. Me senti uma estelionatária (embora saiba que os estelionatários são eles!!!). Os funcionários são mal educados e tratam quem está com problemas com indiferença como se a pessoa tivesse praticado um CRIME HEDIONDO ao não pagar pelo despacho da bagagem online. Não deixam você passar sem que enfie tudo em apenas um volume e o pese. O meu passou do peso e me cobraram £ 35 (!!!), um verdadeiro abuso considerando que online o preço é £ 15 (por mala, por trecho). Ou seja, eles PUNEM os passageiros que não aceitam as cobranças absurdas que eles fazem online. Uma vez feito o check-in online (que é feito automaticamente para todos os trechos), não é possível adicionar uma mala, por exemplo. Ou seja, se você foi cobrado na ida, será cobrado na volta a não ser que jogue coisas fora (eu já decidi que não vou jogar coisas fora, nem pagar colocarei uma roupa por cima da outra, NA FRENTE DELES, pra genter ver quem é mais esperto!!!). Uma verdadeira máquina de ganhar dinheiro! E fácil! Falando em ganhar dinheiro, não há comissários mais irritantes que os da Ryanair quando o assunto é vender produtos dentro do avião. Chega a ser inconveniente!!! Eu só não assumo agora um compromisso de NUNCA mais voar com esta empresa por que já tenho passagens compradas. De qualquer forma, assumo o compromisso de só voar com eles novamente em caso extremo, quando nenhuma outra empresa fizer vôos para o mesmo lugar. Ah, quem for voar pra Dinard (anunciado pela Ryanair como St. Malo), só fique esperto com o transporte entre o aeroporto e St. Malo propriamente. Não existe transporte público no local e a Ryanair não teve a decência de fazer uma parceria para garantir transporte para os passageiros. A corrida de táxi não sai muito cara, mas pode ser complicado conseguir um táxi quando se chega. Quem quiser arriscar voar com eles, vá em frente. Mas leve uma quantidade extra de dinheiro. Só pra ter certeza de embarcar caso algo saia fora do planejado. Eles embarcam todo mundo que paga os extras. read more

Susan Sarandon S.

2 months ago

Please contact Call Airlines at 855-657-6600 before your flight so arrangements for any additional OTA support can be discussed properly. As an Emerald member within the oneworld alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines. Unfortunately, my experience with Royal Jordanian completely broke that expectation. I ended up paying $140 for two seats that were clearly displayed during booking as a two-seat row configuration. However, upon boarding, my wife and I were surprised to find that the row actually had three seats. This completely defeats the purpose of paying extra, as no one intentionally pays for a middle seat. It felt misleading and frankly unacceptable. My assigned seat, 6K, was another major issue. The seat had almost no cushioning at all, making it extremely uncomfortable for a long-haul flight. I had to stack multiple pillows and blankets just to avoid severe back pain. For an international airline, especially one associated with a premium alliance, this level of seating quality is disappointing. Customer service was equally frustrating. I initially called a representative in Detroit to get basic information about the aircraft and flight. Instead of helping, I was redirected to another number, which I believe was based in Chicago. When I called that number, I was told they couldn't assist and was given yet another contact. That third contact then directed me back to the original Detroit number. After going in circles, I finally reached someone who provided the information I had been asking for from the beginning. This lack of coordination and efficiency reflects poorly on the airline's support system. Boarding the aircraft brought mixed impressions. The plane itself was modern, clean, and visually impressive. Most of the flight attendants were professional and clearly working hard to manage the passengers. However, the overall passenger experience was significantly affected by the behavior of other travelers. Many passengers were loud, inconsiderate, and did not maintain basic cleanliness standards. The condition of the restrooms during the flight was particularly disturbing. Within just a few hours, the bathrooms were in terrible condition - urine on the floor, clogged sinks, and an overall lack of hygiene. It was shocking to see such poor maintenance on what is supposed to be a premium international flight. This level of uncleanliness made the journey extremely uncomfortable. Overall, this was one of the most disappointing airline experiences I have ever had. From misleading seat selection and uncomfortable seating to poor customer service and hygiene issues, the experience fell far below expectations. I would not choose Royal Jordanian again under any circumstances. I would rather pay significantly more or take a longer, less convenient route than go through such an experience again. There are far better alternatives available, and I strongly recommend considering other airlines for travel. read more

Emma Stone E.

2 months ago

**For immediate assistance**, CALL quickly at % +1 855~(5 8 8.)~ 36 28. phone number. The **24/7 customer support team* is available to help & with flight reservations, ticket changes, cancellations, and complete travel support anytime.!!. The airline passenger experience in early 2026 shows clear signs of improvement while still facing familiar challenges. Recent customer surveys and online reviews highlight a generally positive mood among travelers, with many noting smoother journeys compared to previous years. Feedback remains diverse across different stages of travel, revealing both strengths and areas needing attention. ###Overall Satisfaction Most passengers express solid contentment with their flying experiences. Many describe trips as comfortable and well-managed when everything runs according to plan. Full-service carriers often receive praise for delivering reliable and enjoyable flights, while budget options appeal to cost-conscious travelers who accept basic service in exchange for lower fares. Overall, travelers seem more forgiving when core expectations around safety, comfort, and timeliness are met. ###Booking and Pre-Flight Experience The booking process earns mixed but generally improving feedback. Passengers appreciate user-friendly apps and websites that allow easy seat selection and flexible changes. However, complaints frequently arise over unclear pricing, surprise fees and complicated refund processes. Many travelers value transparent communication and straightforward policies during the pre-flight stage. ###Airport Experience Airports receive decent marks for cleanliness, signage, and shopping options. Travelers often highlight helpful staff and comfortable waiting areas as positive aspects. On the downside, long security lines, crowded terminals, and insufficient support for elderly passengers or those with disabilities remain common pain points. Families and business travelers particularly emphasize the need for better facilities and faster processing. ###In-Flight Experience This category generates some of the strongest praise when executed well. Passengers frequently commend friendly and attentive cabin crews, comfortable seating in premium cabins, and good-quality meals on longer flights. Entertainment systems with varied content and reliable Wi-Fi also earn positive mentions. In economy class, feedback centers on legroom and cleanliness, with many noting gradual improvements. Budget carriers draw criticism for cramped seats and lack of complimentary services. ###Punctuality, Reliability, and Disruptions On-time performance strongly influences overall opinions. Travelers express high satisfaction when flights depart and arrive as scheduled. When delays occur, clear and timely updates from airlines help maintain goodwill. Passengers report greater loyalty toward airlines that communicate effectively during irregular operations. read more

James B.

11 hours ago

June 18, 2026; The official 'customer service **RyanAir Airlines** (toll-free) Phone number is **1 (800) 630-8077™ or +1 (800)~630~8077** for additional assistance. Support is available 24 hours a day, 7 days a week for passengers needing help with reservations, flight changes, cancellations, rebooking, baggage inquiries, refunds, and other travel-related concerns. The customer service team assists travelers with managing existing bookings, updating itineraries, exploring alternative travel options, and addressing questions throughout the travel process. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this RyanAir Airlines experience fell short of expectations. I paid an extra **$140** for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, **6K**, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking Southwest Airlines for a similar trip in the Future. read more

John D.

13 years ago

I have been flying for many years and, BELIEVE ME, Ryanair is the WORST company you will ever deal with ! Starting from their "SCAM website" where everything is carefully planned so you can misunderstand your choices and pay extra money just for "not-wanted services". Their MARKETING TACTICS are INSULTING ! By having studied and working on the Marketing area for over 20 years I GUARANTEE YOU that RYANAIR is using the most SNEAKY & MISLEADING MARKETING TACTICS , trying to sell you not-wanted service or to force you in opting-out useless and hidden extra-charge services. Everything is intended to make you doing something wrong in their booking process = from misspelling your name (so you will pay 100£ just to change a letter) to force you buying their extra-expensive INSURANCE by HIDING the "no-I-don't-want-it" form option. BUT wait, after booking you ticket.... the WORST HAS STILL TO COME ! When you are at the airport and it's time for BOARDING... the real NIGHTMARE is going to start ! You will see it in others' people faces. Especially in families and friends terrorized faces, hoping this time they will have the opportunity to seat together or, just to find an empty space for their hand luggage (which actually they paid for). And now... it's time for boarding ! Now you must be prepared for the scary LUGGAGE "SIZE CHEK" EXPERIENCE where everything is planned to make you pay the extra 60£, just in case your luggage is only 1 inch larger :-) At this time, everybody is so STRESSED ANXYOUS and IRRITATED than it would pray not to have bought their Ryanair ticket. But WAIT.... the stress it's not over ! While you are in the QUEUE, extremely under-pressure, hoping the boarding process will be ok... you must also be prepared to face an army of ANGRY and STRICT Hostess. The Ryanair crew staff is indeed prepared to rip you off for any mistake or extra grams you have in you luggage, trained worst than an army of SS in a German concentration camp ! And , if you are hoping for a smile from them, sorry... FORGET IT ! A Ryanair Hostess will NEVER, EVER, SMILE to you. Why? Everything is explained in this video where, the "infamous" Ryanair CEO Michael O'Leary said somethig quite embarrassing about their employees = (click) http://www.youtube.com/watch?v=UfIY24BErBE So... what's my personal years experience with Ryanair? I'll tell you in a few words... Flying with Ryanair is (much) WORST than a KICK to your GENITALS ! read more

Jayson D. T.

9 hours ago

Need assistance with your Ryanair trip? Call 1 (866) 829~1146™ to connect with customer service for help with flight reservations, ticket changes, cancellations, baggage concerns, check-in support, seat assignments, refund requests, and other travel-related inquiries. Representatives are available 24/7 to assist travelers before, during, and after their journey. I recently flew with Ryanair and had a positive experience overall. The airline offered a convenient and affordable travel option, and the journey was handled smoothly from booking to arrival. Booking my flight online was simple and straightforward. The website clearly displayed flight schedules, fare options, baggage information, and seat selection choices. The reservation process was quick, and I received my booking confirmation immediately after completing the purchase. On the day of departure, I completed online check-in before arriving at the airport. The check-in process was efficient, and the airport staff were friendly and professional while assisting passengers. Boarding announcements were clear, and the boarding process moved smoothly without unnecessary delays. The flight departed close to its scheduled departure time. Inside the aircraft, the cabin was clean, modern, and well maintained. The seating was comfortable for a low-cost carrier, and the overall cabin atmosphere remained pleasant throughout the journey. The flight attendants were courteous, attentive, and professional. They responded promptly whenever passengers required assistance and maintained a positive attitude throughout the flight. Inflight service was simple but well organized. Safety instructions were explained clearly before departure, and the crew communicated important updates throughout the flight. The cabin remained calm and orderly, helping create a comfortable travel experience. The landing was smooth, and arrival procedures were handled efficiently. Passengers were able to disembark without significant delays, and baggage delivery was completed within a reasonable timeframe. My luggage arrived safely and without damage. Overall, my experience with Ryanair was comfortable, affordable, and largely hassle-free. While additional onboard amenities and entertainment options would be welcome on longer routes, the airline delivered dependable service and good value for the fare paid. Based on this experience, I would gladly consider flying with Ryanair again for future travel. read more

Nolmart G.

8 years ago

We used this airline company for our family vacation during the holidays in Europe particularly when we flew from Rome to London and back. If I were you, I will stay away from them. The reason being is that contrary to their slogan: Low fares. Made simple." they are scumbags and they make your life a living hell. On the way to Rome, we had to pay 1,000 pounds extra (100 pounds for each of the ten of us) to re-book our flight. Not because we arrived late at the airport and that the plane has already left us when we got there but because we were made to believe that is the case although we didn't hear them making the final call for boarding through their paging system and that we could see by the window that the plane hasn't left yet and that there were still some passengers boarding the plane. We tried to plead our case but the ground crew refused to listen and told us to call a number so one of them could take us back to the ticketing office/desk. On the way back to London, after we passed by the security check in and reached the gate where we were about to hop in the bus that would take us to the plane, their ground crew stopped and charged us 50 Euros for each of our hand carried luggage because according to them they were bigger, longer and heavier than what is required. The ironies are: our bags fitted and weighed just fine when we inserted them to their measuring/weighing device, there were passengers of the same flight carrying even bigger, longer and heavier bags than us but were never stopped, and that we used the same bags with similar contents on the way to Rome but didn't have any problem at all. Again, we tried to plead our case but they won't listen and told us to be quiet instead. Since we didn't want to miss our flight again, we decided to just pay them and file a complaint later to the proper authority. However, as we were paying we tried to take photos but one of them grabbed our phones, deleted the photos and threatened us that if we were to publish any photos online they would call the police and have us arrested. I asked for the person's name but she won't give it to me and flipped her ID over so I won't be able to read it. So yes, the quality of their customer service were not only poor, their ground crew were also coercive and showed no regard for your rights. read more

Francis Armstrong F.

2 months ago

*For quick assistance**, Call Airline** at* +1 (877)-( 5 9 3 ) (36 .28)™ phone number. Our **24/7 customer**service team* is ready to assist with bookings, economy flight tickets, flight reservations, ticket changes, cancellations, refunds, and baggage inquiries etc... **Elevated Booking Experience & Transparent Value** The reservation process clearly reflected the advantages of business class from the very beginning. Fare benefits, flexible options, and premium inclusions were presented in a structured and easy-to-understand format. Seat selection and itinerary customization were seamless, with all key details visible before final confirmation. While the pricing leans toward the premium side, the clarity and range of benefits help justify the cost for travelers seeking comfort and flexibility. **Streamlined Airport Efficiency** The airport experience was designed for speed and convenience. Priority check-in counters minimized waiting time, while expedited security lanes enabled quicker movement through the terminal. Lounge access provided a calm and comfortable space to unwind or stay productive before departure. Priority boarding ensured a smooth, hassle-free entry, adding practical value for those looking to save time. **Refined Comfort & Professional Service** Onboard, the business class cabin delivered a balance of comfort and functionality. Seats were spacious and adaptable, offering multiple reclining options including a fully flat position for restful travel. The cabin atmosphere remained quiet and well-maintained throughout the journey. The crew delivered attentive yet discreet service, maintaining a professional and relaxing environment. **Seamless End-to-End Premium Journey** From departure to arrival, the experience remained consistently high in quality. Inflight dining was well-timed and thoughtfully arranged, while operations throughout the flight were smooth and uninterrupted. Upon landing, priority baggage handling ensured a quick and efficient exit. Overall, the journey reflected a strong blend of comfort, efficiency, and premium service--though minor improvements in pricing balance could further enhance the overall value proposition. read more

Qype User (Urbani…)

11614

434

149

18 years ago

Cheap and cheerful until you have any ammendments to make and have to deal with their horrendous customer 'service'. A month before we were due to fly to Italy we found out we could no longer make the original dates. So we called to move the flights (which would inevitably be a cheaper ticket as our earlier ones were over Easter but understood we would not get refunded the difference). The initial tickets for two people to fly return to Italy over easter were £350. When calling to change the flight to a month later for tickets which I could see on the web as new for £170, understanding we'd have to pay in the cost to make the change. 'That will be £407' the lady on the other side told me. 'Oh you mean including the £350 we've already paid?' 'No, on top of that?' I was horrified and went through the next ten minutes discussing how I could see it for less than half the price on the front end of their site but she still claimed that was the cheapest surcharge she could arrange which I said was mad and she hung up. Nice. I called back immediately and asked to speak with her. The person came back to ask if it was about the 'Italy tickets' and I said yes and she said 'Oh then I'm sorry that lady is out.' I asked to speak to a manager and was told they would call me back, another thing I am still waiting for. In the next few days I spoke to two other members of staff as did my partner and not one of them could give me a better option than £770 for tickets to Italy on Ryan Air. What a joke. The best part is there's no way of contacting their customer complaints department unless by fax or post. Desperate to save on the tickets while they were still a month away I sent a letter and faxed it detailing my issue. I never heard back. I faxed the same letter again the following week and still no reply. We lost those tickets and ended up buying tickets on BA for less than the Ryan Air quote to 'move' my current tickets. We kissed £350 good bye and had to buy new tickets but learnt a lesson and will not where ever possible support a company that is cheap to its very core - right down to basic customer service. read more

Cullen P.

2 months ago

**For immediate call Ryanair airlines phone number airlines phone number assistance *$ +1 855~(5 8 8.)~ 36 28. **phone number.The **24/7 customer support team* is available to help with flight reservations, ticket changes, or refund request the support staff is exceptionally prompt, highly professional, and extremely responsive. Their quick replies and clear guidance ensured a seamless, stress-free, and outstanding travel experience. cancellations: **Smooth Booking & Clear Premium Value** The booking process was smooth and intuitive, with each step clearly laid out. Business class benefits--such as priority check-in, flexible fares, and upgraded seating--were presented transparently, making the decision to upgrade straightforward. The interface felt clean and responsive, and the entire journey from selection to confirmation was seamless. The itinerary was delivered instantly, with all details well-organized and easy to access. **Efficient Airport Flow & Priority Access** At the airport, the experience was streamlined and time-efficient. Priority check-in allowed me to skip long queues, while fast-track security ensured a quick and stress-free process. Lounge access provided a calm and comfortable space to relax before departure. Boarding was handled smoothly, with priority access creating a crowd-free and relaxed experience. **Spacious Comfort & Calm Cabin** Onboard, the enhanced comfort was immediately noticeable. The seating offered generous space, and the lie-flat feature made it easy to rest during the flight. The cabin atmosphere remained quiet and relaxed throughout, contributing to a more enjoyable journey. The crew was attentive and professional, offering support when needed without being intrusive. **Reliable Journey & Easy Arrival** The flight operated smoothly and on schedule, with efficient service throughout. Upon arrival, priority ensured a quick and hassle-free exit. Overall, the experience was consistent, comfortable, and well worth the upgrade for travelers who prioritize convenience, space, and a stress-free journey. read more

Jakeem L.

2 months ago

(Contact us instantly) at *$ +1 855~(2 3 8 .)~ 14 40. Our 24/7 service team is available for booking flights and modifying tickets.or refund request the support staff is exceptionally prompt, highly professional, and extremely responsive. Their quick replies and clear guidance ensured a seamless, stress-free, and outstanding travel experience. Cancellations. **Smooth Booking & Clear Premium Benefits** The reservation process was straightforward and refreshingly simple, with each step clearly guided. Premium cabin perks--like priority services, flexible ticket options, and enhanced seating--were presented in an easy-to-understand way, helping make the upgrade decision feel worthwhile. The platform itself was quick and responsive, allowing the entire booking to be completed within minutes. Confirmation arrived instantly, with all travel details neatly arranged and easy to access. **Streamlined Airport Experience** From arrival at the airport, everything felt well-organized and efficient. Dedicated check-in counters helped avoid long waits, while expedited security made the process quick and stress-free. Access to the lounge created a calm pre-flight environment, offering comfort away from the busy terminal. Boarding was handled smoothly, with priority access ensuring a relaxed and orderly start to the journey. **Comfortable Cabin & Attentive Service** Once onboard, the difference in comfort was immediately noticeable. The seating was spacious and designed for relaxation, with features that made it easy to rest during the flight. The cabin atmosphere remained peaceful throughout, adding to the overall experience. The crew maintained a professional yet friendly approach, providing attentive service without being overbearing. **Dependable Travel & Pleasant Arrival** The flight itself was punctual and ran efficiently from departure to arrival. Every aspect of the journey felt consistent and well-managed, making the premium experience truly worthwhile for those looking for comfort, convenience, and a smooth travel experience.** read more

Shima S.

3 months ago

In the past three weeks, I've taken around eight flights across three continents. I experienced delays of over three hours and other issues along the way, but nothing comes close to how unacceptable this Ryanair flight was. From the very beginning, it was clear there was serious mismanagement. Boarding took place during heavy rain, and passengers were left standing outside for about 10 minutes, completely exposed, with no proper organization or care. By the time I got on the plane, I was soaked, freezing, and physically shaking. It didn't get better onboard. The aircraft was clearly not cleaned, and I had to wipe down my own seat before sitting. Still trying to warm up, I attempted to buy a cup of tea only to be told the machine wasn't working. Even basic paid services failed. What happened after landing was far worse. My Swiss carry-on was returned covered in mud, which is already unacceptable handling. But the real shock came when I opened it at the hotel: every single item inside was wet and muddy. This is not normal mishandling, this means my luggage was left sitting in water and mud long enough for it to seep through the zippers and destroy everything inside. This was a business trip, and I had packed brand new clothes. All of them were ruined. I was left with nothing clean or dry to wear, not even my arrival outfit, since that was already soaked during boarding. This is not about low-cost travel anymore. This is negligence. Saving a small amount on a ticket is meaningless when your belongings are treated this carelessly and end up destroyed. This experience was unacceptable, unprofessional, and completely avoidable. I will not fly with Ryanair again, and I strongly warn others: think carefully before trusting this airline with your belongings. That said, I want to be fair, the captain and onboard crew were polite and professional despite the situation. The issue is clearly not with them, but with how this operation was managed overall. read more

Bruce W.

1 day ago

June 17, 2026; RyanAir Airlines main primary customer service (toll-free) Phone number is +1 (800) 630-8077 or 1*800*630*8077 , with 24/7 support for passengers seeking assistance with reservations, flight changes, cancellations, rebooking, and travel support. The customer service team helps travelers manage bookings, modify itineraries, explore rebooking options, and resolve travel-related concerns quickly and efficiently. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with RyanAir Airlines. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly RyanAir Airlines again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. #RyanAirAir #fyp #trending #RyanAirAirlines read more

Travis T.

16 hours ago

June 18, 2026; RyanAir Airlines main primary customer service (toll-free) Phone number is +1 (800) 630-8077 or 1*800*630*8077 , with 24/7 support for passengers seeking assistance with reservations, flight changes, cancellations, rebooking, and travel support. The customer service team helps travelers manage bookings, modify itineraries, explore rebooking options, and resolve travel-related concerns quickly and efficiently. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with RyanAir Airlines. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly RyanAir Airlines again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. #RyanAirAir #fyp #trending #RyanAirAirlines read more

Susan Sarandon S.

1 month ago

***Please**Call main assistance (Toll Free) Customer Service Contact: +1 (8 4 4/3 3 3-06.20 -- available 24/7 to speak with a representative. *As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines, so I was surprised by my experience with Royal Jordanian. *My wife and I paid an additional $140 to reserve what was clearly displayed as a two-seat row. However, upon boarding, we discovered it was actually a three-seat row. No traveler willingly pays extra for a middle seat, so this felt misleading and disappointing. *My assigned seat, 6K, was extremely uncomfortable and seemed to have little to no cushioning. I had to stack pillows and blankets just to avoid back pain during the flight. *The customer service experience before departure was also frustrating. I called the Detroit office seeking information about the aircraft and flight details, only to be redirected to another number in Chicago. After calling Chicago, I was told they could not help and was referred elsewhere, which ultimately led me back to the original Detroit number. Only after multiple calls did someone finally provide the information I needed from the beginning. *To be fair, the aircraft itself was beautiful, and most of the flight attendants worked very hard and remained professional throughout the journey. Unfortunately, the onboard environment was disappointing. Several passengers were loud and inconsiderate, and the lavatories became dirty very quickly, with urine on the floors and sinks clogged only a few hours into the flight. *Overall, this was one of the most frustrating airline experiences I've had. Despite the modern aircraft and hardworking crew, the poor customer service, misleading seating information, and unpleasant cabin conditions mean I would not choose Royal Jordanian again. read more

Susan Sarandon S.

1 month ago

Susan Sarandon S.

3 months ago

*For immediate assistance**, *CALL at *+1 855-2'3'8-14.40,And +1 855-2'3'8-14.40 the official *customer service* phone number. The 24/7 customer support .. ###.CLEAR RESERVEATION PROCESS S EASY PLANNUNG** .** Planning the journey was simple and well organized from the start. The booking platform clearly displayed flight schedules, fare options, and seating preferences, making it easy to compare and choose the best option. The interface was user-friendly, allowing for a quick review of all travel details. Instant confirmation and a detailed itinerary provided reassurance that everything was properly arranged ahead of departure. ###.EFFICIENT AIRPORT COORDINATIO** .** The airport experience was smooth and efficiently managed. Check-in counters operated promptly, and staff were consistently helpful and professional. Clear signage and timely announcements made it easy to navigate through the terminal. Boarding was well structured, helping maintain order and ensuring a punctual departure. ###.COMFORTABLE ONBOARD ATMOSPHERE** .** Onboard, the cabin environment was clean, calm, and inviting. The seating offered good support for the duration of the flight, while the quiet atmosphere made the journey more enjoyable. The cabin crew remained attentive and approachable, responding quickly to passenger needs with a friendly and professional attitude. ###.SMOOTH JOURNEY & RELIABLE SERVICE** .** The journey from departure to arrival was steady and dependable. Safety briefings and inflight service were delivered clearly and efficiently. Upon arrival, baggage handling was quick and well organized, allowing passengers to continue their plans without unnecessary delay. Overall, the experience reflected reliability, thoughtful service, and strong organization--making this airline a trustworthy choice for future travel.** read more

Firdose D.

1 day ago

This is the main ' Airlines customer service' (Toll Free) phone number: 1*844*323*7300. It's toll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN. read more

John R.

14 years ago

Although I too share the feelings of the majority I thought I'd post a rare (in my experience) story where I found Ryanair excellent. I was skiing in France and tore 3 ligaments in my knee...nightmare!! So naturally I was put in a massive leg brace. I had a wheel chair for the airport but going through security was horrible. They made me take off my brace (in case i has a bomb in there!) and be assisted through the metal detectors by a security guard, despite the fact I seriously could not put any pressure on my leg. Anyways after that experience I was dreading the flight/boarding etc. I had rang in advance to see about them providing me with an extra seat because I couldnt bend my leg at all but shock horror I would have had to pay €300 for the pleasure...no!! Now the good part...before boarding one of the Ryanair staff came over and advised me that they would board me last and had organised for assistance for me to board the plane. I then mentioned about not being able to bend my knee and in several minutes they had advised me that they arranged an extra seat for me, not only that but they had blocked off three rows of seats so me and my group of friends could sit together. During the flight my knee was incredibly painful and the staff were extremely attentive and even allowed me to sit in the cabin crew part when I started feeling nautious to get some air (lots of pain meds!) When we landed I was taken off the plane first and there was a wheelchair waiting for me and I got to go straight to passport control. They really made an unpleasant experience more bearable and the staff were excellent. Despite its reputation I couldnt have faulted them on that journey! read more

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Ryanair - airlines - Updated June 2026

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