Courntney and Mark are always helpful. They are able to answer questions even if is after hours.

Trucks are nice and they are affordable but the customer service in the office is rediculous! They will make you sit there in the office and wait an hour without helping you. You literally have to rattle someone's cage to get help. I'm working this as I sit in the lobby waiting for the rental guy to drive back from Vallejo. Apparently he's the only one that can check out a truck? Stupid read more

Absolutely the worst lease experience. Lesliie-Ann Hays will sell you a bill of goods and then will not back it up. 90%of what was promised has not happened. Do not buy, lease, or use this company's Maintance program. I joined yelp just to review them. This is how horrible they are and how motivated I am to keep someone else from using them. read more

I ended up having to stop here because of a problem that I had with a truck that I had rented down in San Diego. I had called ahead of time, and explained the problem (was a problem with the air seat)... I was about 15 minutes away at the time, and they told me to come right by and they would get on fixing the problem. I had my doubts, but literally, they got right on fixing it. As soon as I pulled up, one of the service guys was outside checking out the problem. Within a couple of minutes, it was pulled into the service bay and being worked out. 30 minutes later, I was back on the road with a new seat assembly. Everybody here was incredibly friendly and conversational... they offered free coffee, drinks, etc. Seriously, with this kind of service, I wouldn't rent anywhere else! read more

They were helpful and cheap. They gave me an extra discount without asking. If you are driving many miles, it is much cheaper than U-Haul who have very high mileage charges. If you rent on Saturday, you get it for the whole weekend since they are closed on Sunday. read more

Awesome service! I made a mistake on my reservation and showed up a day earlier than they were expecting me. Still, the rep there (Amy?) was very willing to help me out even though I was clearly the one who screwed things up. She found us a truck, and even matched the reservation price on the larger truck we ended up renting. read more