They mow my neighbors yard and when they are done they blow all the clippings into my lawn. The picture is a crew member of theirs on my property blowing neighbors clippings into my lawn. Culture starts at the top. read more

Ryno Lawn Care - Lawn Services Near Me - Lewisville, Texas

Buyer beware. Nice during the season. But charge for no or low quality service in the off-season. February, grass not growing and no real leaves to speak of. The want to charge me for mowing (SMH) and edging (SMH again) as well as leaf clean up. I understand cash flow is tight during winter time for landscaping companies, but gouging is bad business. Rachel just talks and does not listen to "voice of customer." read more

Weekly lawn mowing, fertilizer when needed and bed servicing is excellent. The price is reasonable

We had Zoysia sod installed in our back yard which has been a huge disappointment almost from the start. A pretty big expense obviously. When the lawn started to look worse and worse, we had to push and push for treatments that might help. The grass did improve temporarily after that. But was never right. Two and a half years later, while the grass was under Ryno's lawn care program the entire time we decided to terminate service and get rid of the Zoysia altogether. Complete waste of money, not to mention the concern for the grass all that time. We'd like our money back. read more

I have been a customer of Ryno Lawn Care for more than three years now. I chose them to install Zoysia sod in my lawn and that was one of the best decisions I made. Prior to Ryno I had many other lawn care providers but none of them delivered results. They provided best quality sod and in no time my yard was the best one in our street!! Thereafter I have used them to do the annual fertilization and weed control and they have kept my lawn in tip top shape. They are very professional and have some of the best people. Friendly and knowledgeable. It's hard to find such quality service these days. read more

I had initially only wanted a yard clean up, but they don't offer the one time service so I added on the 8-week mowing service. So happy with their work that that minor annoyance means nothing now. The crew did an amazing job on the clean up and they do an incredible job on the yard. They even skimmed our pool of all the things that blew in while they were working. Not only did they make the yard and bedding look incredible, they did it in an incredibly professional manner. My only regret is that I bought all of my yard equipment cause I'm sold on keeping Ryno as my service. Amazing work! read more

I have been using Ryno Lawn Care for over two years now. First for re-sodding my lawn, then monthly lawn maintenance. I had them install and remove Christmas lights for the past two years as well. These folks are great. Always responsive and fair. I highly recommend them. Jimmy B read more

installed my new St Augustine sod as my back was a dry desert from large Red Oak trees covering lawn. I chose them as they warranty what the sell and they were very busy. Half my lawn died due to watering not enough or too much. they back-up what they sell so i would recommend their services. read more

UPDATE- I have attatched a picture of the email sent that was exptremely rude and unprofessional, stating I had made one attempt to cancel my service when that was not the case, I had previously tried a few times and when they came that day, I called, left a voicemail and then called a few times a couple hours later because I had gotten no response via email, it had been about a month that I had given them to sort things out and get back to me and still so response, so I was finally done with it, and frustrated they were not allowing me to cancel my account. He says in the email I abused the phone system by calling multiple times, but I was not going to keep allowing them to ignore me. After seeing this review, Ryan, the owner, called me 5 times in a row (which was childish and unprofessional because he was upset?) while I was on the other line, when I answered he was extremely rude and said they called over and over because they were worried it was an emergency since I had called several times and left a voicemail. That was a lie, because he then went on to say he got my voicemail (which was me asking for the service to be canceled) and "appreciates the review and will be responding to it" and my account has been canceled (finally, after months of attempts to do this) so he was obviously trying to be a nuisance (how professional) if I would have known all I had to do to get them to respond was to write a review I would have a long time ago. He was so rude, and unprofessional, I literally couldn't even believe it. Especially since I had been so patient and nice with this situation for months, finally after months of trying to get ahold of them, I write this review, and they are rude to me? Worst customer service every, save your money, and your time and go with literally anyone else. He said the reason they are not able to respond today is because they were training, but today is not the first time I've had this issue, it has been an issue from the start, he also said this happened because they are always busy and on the phone. I hope they find a way to get some help with their customer service, answering phones, responding to voicemails and emails so customers don't have this problem anymore! Literally impossible to get ahold of, which is very frustrating. When I first signed up they said I could change my services on their website, but it says on their website in order to do that you have to call them to get a login, but that's impossible because they don't answer the phone or return voicemails, or emails! I havent needed my lawn mowed anymore and haven't been able to get ahold of them. I have tried emailing, with no response and also calling and no answer, it either just rings forever or I can sometimes get through to a voicemail, but no response to those either. If you have no reason to get ahold of them they do a great job. I just don't feel it's right to not be reachable, as a company that shouldn't be an issue for their paying customers to get ahold of them. Absolutely ridiculous. read more

Ryno Lawn Care - a screenshot of a customer's email - Lawn Services Near Me - Lewisville, Texas

We received a flyer from Ryno Lawn Care so I assumed they were staffed and ready to take on new business. I've chased them for two weeks, including sending pictures of our lawn, listing all services we required on the phone and followed up via email and phone to get the work done however, no return communication from them. Don't waste your time with this company. 04/05/2019- UPDATE. Following my review on Yelp, the owner contacted me and promptly came out to provide a quote. He was apologetic and was professional when I discussed my concerns with the disconnect between the front office promises and reality. I was pleased with the quote and the care he gave us therefore, we are going forward with a $2k project. I will update the community on how that project goes and whether we give them additional business after this test project. read more

Ryno Lawn Care recently completed a pretty major project for me, installing retaining walls in the front and back yard, redoing part of our pathways, and installing a drainage system in the back yard. I am impressed with the quality of their work, as well as the amount of time it took to complete such a major project. Ryan kept in constant touch while the work was going on, making sure that I was happy with the progress and how things were being done. I highly recommend Ryno Lawn Care. I give them 5 stars and will definitely be using them again read more

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Good experience. Will continue to use for monthly lawn care. They were also able to come out in a few days to take care of a sprinkler issue. read more

100% great experience with Ryno Lawn Care from the first contact! We requested a bid and they came out within a day or two to give us one. They scheduled the job and had the entire front and back yard completely resodded within about four hours. This included removing existing grass and completely tilling the ground and laying topsoil. The entire operation worked together like a well-oiled machine. We were home at the time and it was impressive to watch them work and to see the transformation of our yard. It looks amazing! They also sent many informative emails for lawncare including the watering schedule and suggested fertilization. We've already referred them to two other people including our neighbor so the property values in our neighborhood just went up! On a 1-5 scale, Ryno Lawn Care is a 5+. read more

I have used Ryno Lawn Care since 2011. I got an email that they were raising my price from $26.50 to $34.50 per mow for biweekly service due to a recent audit which was below market value. I cancelled my service immediately. I literally walked outside and asked my neighbor's lawn company for a quote and he gave me a fair price below any of the prices listed above. I have a small garden home and not a lot of grass. Never again Ryno Lawn Care. read more

The folks at Ryno have responded quickly to every email and phone call, have always been easy to get ahold of, easy to work with, easy to schedule or reschedule when needed, easy to change services, and your guys have done a consistently good job on the lawn. read more

Problem was taken care of when I had one. I was addressed directly and professionally. They put in a great effort.

Great service. Truly full service. Always on time and the work quality is awesome. Have used 4 other companies in search for the right one. Glad I kept looking and will sticking with Ryno! read more

I have been a customer of Ryno Lawncare for a couple of years now and they have been great at mowing the yard and trimming the landscaping around our house for a great price. We recent moved into a new house where we needed new sod in the front and back yards. I asked Ryno if they could help. Ryno came out immediately, provided an estimate and I put them to work. The workers came out and installed the sod exactly as I had hoped. The installation was quick and the installers went above and beyond, by fixing small areas around the yard that I had not even noticed. I highly recommend Ryno!!! read more

I was a Ryno Customer for 3 years and the first year was ok. After we got past the first year, they started contracting my lawn to another company and everything went down hill. It seemed every week I was having to send another email saying they didn't finish my yard. After countless efforts to tell them that our backyard gate was either unlocked, or they could ring the doorbell to get in the back, I spent 10 minutes on one of the most unprofessional phone conversations of my life. It sounded like a kid on the other end of the line but maybe it was an adult, the lack of maturity shocked me. Their reasoning for not mowing the back was that "they have to go do alot of yards and (*essentially) don't have time to ring door bells." They told me to get a combination lock to give to 4 random contracted men, or to leave the gate unlocked. We don't feel comfortable leaving the gate unlocked because my wife and daughter are there, so his response was "gates and locks don't keep people out of your home". Touche my friend. Most unprofessional and worst company I have ever had to deal with. Also, this is my very first review and never thought I would have a company prompt me so much to write one. Cannot stress enough that this company was a nightmare from day one (I was the last of 4 neighbors to drop them) but I also just got quoted cheaper by a new company. Thank you. read more

We recently had Ryno put in all new sod. We couldn't be more pleased with their service. Heath and Ryan were great to work with. They contacted us right away with a reasonable quote and got to work right away. Our yard looks fabulous! read more

Was looking for local yard clean up service to get a quote. This company does not answer phone. Answering machine says to not leave message but to leave online quote request. I did this, which involved me sending a message stating I was looking for a quote for leaf cleanup. Left my email address and phone number. The form also asks for address. No one called. No one emailed but they showed up at my house unannounced. Some guy looking like he was coming from a biker bar or heavy metal concert...again, unannounced. Very unprofessional and really stalkeish/creepy, to be honest. Really? You can't answer a phone, call back or respond to an email but can show up unannounced at my home? NOT COOL. read more

We have used Ryan and his team for the past 2 years and they are terrific!! Could not be more pleased. read more

This was one of the best customer service experiences I have ever had. Ryno went above and beyond to get my backyard looking better than it ever had. I had missed the measurments and they did a wonderful job picking up the error I made. I highly recommend this company, they will bend over backwards to get the job done and save you money at the same time. Thanks. read more

My wife bought me a 5 mow package. My lawn is completely burnt now. They will not raise their mowers after several request. Beware if you grow your lawn long & healthy, and try to conserve water. Not the company to go with. Disappointed and looking for mowing service. read more

Attentive to details!! They are in and out quickly and do a great job. Love that they offer multiple landscape services from mowing to full landscape. They take their time and explain their services to me. read more

We had Zoysia sod installed at our house and the crew finished the whole project in about 5 hours. It looks tremendous and everything I hoped it would be. The crew was impressive to watch and extremely hard working. I'd recommend them for anybody looking to transform their yard! read more

Overpriced for mediocre service. They spent a total of 20 minutes in two visits and I was charged $130 dollars. They didn't blow off the patio and walkways and my yard looks no better than before they got here. I found them hard to communicate with with no personalized service. When I complained I was dissatisfied they used the excuse that my expectations were unrealistic. Wouldn't recommend them. read more

Wow!!! Just watched Ryno blow all the leaves off my neighbors yard into everyone else's and on to the street! Based on another review looks like standard operating procedure for these guys! read more

We used Ryan and his team for a small landscape project in the backyard. Everything turned out beautifully and we love the design they came up with. We will be using them again next year for our front. Very professional, great work, superb communication throughout the project. read more

Ryan is great. I had a bad experience with another lawn service last year so I opted to give ryno a shot. they have been timely with service and did a fantastic job with my front bushes and back sod. I would recommend them in a heartbeat. read more

I have used Ryno Lawn Care for several years. They have done a great job taking care of my lawn, landscaping and leaf removal. I just had them do a big landscaping project and I am pleased with the results. I would recommend to friends and family. read more

Ryan and his guys do a great job. Ryan is a very good business owner -- he is very responsive and friendly, and is a good communicator. They do good, efficient work both on landscaping projects and with scheduled mowing. And they offer a fair price for their projects. I'm very happy to have found them! read more

Do you want a great looking lawn at a reasonable price? This is how you get a great looking lawn at a reasonable price.

Ryan was very prompt at returning all my emails. He answered all my questions and has been professional throughout. Showed up when they were supposed to and did a great job. I signed up for the annual lawn service because I thought I was getting a great deal. Initial cleanup job was awesome. Yard went from bad to great in one day. I would highly recommend Ryno. read more

Ryno has done a great job for me in Grapevine. They are reliable for my basic lawncare needs, and their work always looks great. They came through with a reasonable quote for landscaping services and do the extra stuff that makes my life easier. I came home Thursday to find they had cleared the leaves off my patio that I had left sitting for weeks on my deck (before I hired them). It made my weekend so much easier. I would not hesitate to recommend them. read more

We recently had sod laid by Ryno Lawncare. We are very happy with the quality of work and the level of customer service. I would recommend them to anyone needing sod. Very responsive and professional!! read more

I have been using this company for about a year now and have been very pleased with their service. They arrive on their scheduled day and are extremely friendly and professional. One instance last week that really stands out: my wife is home on maternity leave with our 2 yr old and 6 week old. When the crew arrived she rushed out to pickup my sons outside toys and clean up the yard. The Ryno team not only moved the toys to mow but then put them back in the yard when they were done so they could be used right away. I am very pleased to know they take care of their customers and do it right. If you're looking for great service give these guys a call, or email. They've even responded to my emails at 7pm Sunday night. Fantastic job guys! Keep up the great work! read more

Ryno is the type of company you wish there were more like, these days. I was looking for a company to come out and lay some sod. I chose Ryno because they had quite a few great reviews on Google. And they did not disappoint. They were prompt and professional in their communication. They were fast. They were honest. They did what they said they would do -- I had a complex sod request and they went the extra mile to work with me to get a result I was happy with. All that, and they were reasonably priced. I could not be happier with my experience with Ryno. read more

DO NOT USE RYNO LAWN CARE FOR SOD INSTALLATION. My sod was put down early May - 70% looks fine, 30% is brown. Ryan came out and looked at it and said it was either my dogs or fungus - strange thing is, my dog and/or fungus created the problem(s) in a perfect rectangle, exactly the size of a piece of (obviously defective) sod. His attitude, extremely rude and "not my fault". What happened to customer service, or even common courtesy? read more

I contacted this company for an irrigation install. 3 weeks later I had to call back and ask what the deal was since I had not been contacted. The response I got was "You were overlooked, nothing personal". This came from Ryan, the director of operations, instead of trying to remedy the problem he simply stated in another email "Hope your day gets better". There are PLENTY of lawn services out there and with the director of operations treating customers with such disrespect and disregard I hope anyone who thinks of using this service thinks twice. I am so glad that Ryan talked down to me so I know not to use this lousy contracting service. I would not recommend this company to anyone. The level of respect for your customer base is simply appalling. read more