I have had nothing short of a great experience dealing with Total House Cleaning. From the owner…read moreBetsy to the regular team who attend to the house every other week, I couldn't be more pleased. When I was searching for a new service last year, I interviewed a number of companies and was impressed with Total House Cleaning for their fair pricing as well as their overall commitment to be fair, honest and above board in their business practices. I chose to give them a try and I couldn't be happier. I use them bi-weekly and the house is always immaculate. No stone is left unturned by my regular team and every time I come home it seems I find something new that has been cleaned. Also, the two team members who come every week are two of the nicest women I have ever met and you can see the value and pride they have in their work. I couldn't be more pleased with my choice.

This company is the best!! We have been using them for 2+ years and they do an amazing job!…read moreAffordable, reliable and so flexible when I have to reschedule. Can't say enough great things and very grateful for how clean my house feels after.

I hired Spot on Maids to clean my 2/2 condo the beginning of November. The home was completely…read moreempty. I included "extras" including inside cabinets/fridge/stove. None of these things were done. The master bedroom/bathrooms lighting was not working so they informed me they couldn't properly clean them. Which was completely fine because it wasn't there fault. They still charged me full price for those rooms and nothing was cleaned, at all. Baseboards weren't wiped, the floor was not cleaned. I expressed this all to the company and they returned $100 of my $453 charge. I had to go in and reclean everything myself, pushing our move date back which made us have to sleep in a hotel for a night (extra money that was not needed) Beware of this company.

Update: After our initial miscommunications with our first appointment, the manager Tukisha…read morecontacted me immediately to rectify the issues. She scheduled the next available date and sent two of their cleaners instead of one. They arrived on time and worked diligently until the job was done. They also threw in two bathroom cleanings at no extra costs as well as an extra 30 mins needed to complete the job. Sometimes things start off on a bad note but how it ends is most important. Thank you for your professionalism. Totally disappointed at the customer service. I was referred to this place by my daughter who was moving into a new house and read some of their positive reviews. I am selling my house and was looking for a deep cleaning of our kitchen cabinets inside and out before the open house. I booked a 3 hour cleaning for the the 8-10 a lot which i thought if they start at 10 they'd be done by 2pm and the house would be in good shape. At 5:47 pm the night before the scheduled cleaning, I received a text message from Jody indicating she was trying to reschedule the cleaning for 12pm which would mean she would be done by 3pm. Our open house was from 2-4pm. I explained my concern. She then called me and advised she would reach out to a couple that cleans for them to see if they were available. At 8:58pm she texted me back to say they were not available. I then offered for her to come and do 1 1/2 hours at half the price. Her response was minimum 3 hours which I understood but the problem was not my fault. So I cancelled. Had I cancelled at 5pm the night before the appointment, I would've been charged $50.00 cancellation fee yet they couldn't accommodate my request for 1 1/2 hours since I had no time to find another place before the open house. I'm hoping they do a darn good job for my daughters house as it was not cheap. Customers beware

I have been using their service for more than a year and it has always been a pleasure. They are…read moresincere with their service and also receptive of feedbacks.

I am so happy with Sally's from start to finish, they were professional, trustworthy, and punctual…read more They communicated so clearly and professionally. They are also very reasonably priced. The team worked efficiently and left my home sparkling clean--every detail was taken care of. I highly recommend this cleaning service!

They are very easy to work with and responded promptly to any suggestions. I would definitely…read morerecommend them.

Not worth the money for the service that was to be provided. And while I was home and told them…read morewhat they didn't do they told me it wasn't part of the deep cleaning. I wouldn't recommend them or use them again. And to top it off they charged the full 385.00 even though the work that was told to le wasn't done. This even after ili spoke with a representative and the onwer.

I've had a few cleaning people in the last 10 years....but this team (2 ppl) blew me away. They…read morewere super friendly and they came in with all of their cleaning supplies. You can use your own if you would like. I chose to let them use their supplies because they had top of the line stuff :-) My house hasn't been this clean in a long time. I will definitely use them every 4 weeks. They also organized my pantry (after we discussed it). I highly recommend!

follow directions and update the cleaning process. I will continue to work with them.read more

Not to sound braggadocios as I'm far from arrogant, but my lifelong career has honed by skills…read moreferreting out fraud, duplicities, and recognizing instances where often great deals are far from great. I looked up Best Maids Ever and was struck by the nature of the raves and Jack the owner's cogent responses. Rich in varied details of differing facets of their services, they reflected Jack's keen listening/reading sensitivities and laser responses. His precision is sniper accurate. I had been in crisis mode with my messy apartment for far too long and no time to clean it. I dreaded hiring anyone. After spending seven hours one recent Sunday cutting up cardboard boxes alone, I drew the line. I needed help. Hiring Best Maids was one of the best decisions of my life. Period. First, Jack the owner is true as water on a placid morning's pond. Whatever concern or variable or worry you throw his way in negotiations, they're reduced to brief ripples as he adjusts terms, massages in solutions and then returns to his essence like a mirrored pond returns to its placid clarity after a pebble shatters it briefly: he is as honest, centered and focused as an arrow. A jaw droppingly true fellow in a notorious hustler trade. Both our trades are. Not in thirty odd years have I had such a sterling experience negotiating. He even dispatched a third person on Day 1 - not to jack up the price but to ensure it got done in two days. So when I asked afterwards whether he needed to adjust the price out of fairness to him (being that we agreed on only two people), he demurred - he added the third person of a trio family to ensure the job got done. Not one red cent more. And now for Anthony, Vivian and their youthful daughter Emily. My heart ached for their present hard working profession but it soared as I spent time lending a hand where I could. Open hearted souls who put in buckets of sweat equity. I could deluge you with the many, many positive details of their work and results but for me the brief tears of Vivian just before leaving said it all. She - as did we all - realized something special happened here over these two grueling days: they changed this stranger's life for the better. Amongst the torrent of incredible observations: as the ending of each day approached, they all kicked it into a HIGHER GEAR - not to catch up but to drive home perfection. Pride in their work.They went beyond and voluntarily. Jack and I are honest - I wasn't comfortable with their doing more than we'd agreed to - except when Anthony figured out why I was routinely tumbling out of bed due to a cracked bed-frame. He found a quick way to remedy it and that gave me my first great night's sleep I have had in eons. Effervescent Emily, in her mid-Twenties, took a number of colored pottery pots and put various plants I had that were in plastic original containers into the new pots and even put a moon valley pilea in a terracotta pot shaped like a wood nymph's face that I had buried somewhere. Art in everyday life. Quite Gaga - she was a fan. Many examples revealed themselves after they left leaving artistic flourishes. And Vivian cleaned my bathroom with savage grace and persistent diligence! She was stunned. We all were ! Nonstop excellence. I'll never forget these two days of wonder in brutal February! Best Maids? Better title: Bettering Cleaners for surely they bettered my life and so many others.

Just Wow! Best Maids Ever really does live up to the name!!! The team was absolutely fantastic…read more They took my mom's house and made it into a home again. I HIGHLY recommend Best Maids Ever. They were on point and on time. My family and I couldn't be more grateful for this team. Great Price and Great Results!!!

GREAT customer service and quick response time especially on such short notice…read more I was expecting family over to stay for an extended period of time and requested a deep cleaning of my home. The service that I received was worth every penny and the attention to detail was amazing. I will definitely recommend this company and use them again!